Top 10 3CLogic Alternatives & Competitors

Top 10 Alternatives to 3CLogic Cloud Call Center Recently Reviewed By G2 Community

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Talkdesk
By Talkdesk
4.4/5
(2,504)
Product Description
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.
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Reviewers say compared to 3CLogic Cloud Call Center, Talkdesk is:
Slower to reach roi
Easier to admin
More expensive
Categories in common with 3CLogic:
Speech Analytics
ServiceNow Store Apps
Auto Dialer
Contact Center Workforce
Call Center Infrastructure (CCI)

Genesys Cloud CX
By Genesys
4.4/5
(1,546)
Product Description
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.
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Reviewers say compared to 3CLogic Cloud Call Center, Genesys Cloud CX is:
Slower to reach roi
More expensive
Easier to admin
Categories in common with 3CLogic:
Speech Analytics
Auto Dialer
Contact Center Workforce
Call Center Infrastructure (CCI)
Contact Center

Five9 Intelligent Cloud Contact Center Platform
By Five9
4.1/5
(611)
Product Description
Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing.
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Reviewers say compared to 3CLogic Cloud Call Center, Five9 Intelligent Cloud Contact Center Platform is:
More expensive
Categories in common with 3CLogic:
Speech Analytics
ServiceNow Store Apps
Auto Dialer
Contact Center Workforce
Call Center Infrastructure (CCI)

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NiCE CXone
By NiCE
4.3/5
(1,730)
Product Description
NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE’s platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes.
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Reviewers say compared to 3CLogic Cloud Call Center, NiCE CXone is:
Slower to reach roi
Easier to admin
More usable
Categories in common with 3CLogic:
Speech Analytics
Auto Dialer
Contact Center Workforce
Call Center Infrastructure (CCI)
Contact Center

CloudTalk
By CloudTalk
4.4/5
(1,823)
Product Description
CloudTalk is a remote-ready cloud call center software for sales and customer support teams. Aside from providing top of the range call quality and a modern solution, our unique selling point is the ability to easily integrate with leading CRMs and helpdesks, giving customer service agents and sales people better visibility of their customer or prospect base. On top of this, we have a feature stack consisting of drag & drop workflow automations, multistep call flow builders and smart dialing functionality, which automate and simplify a large part of our customers’ workflows, saving on average 2-3 minutes per call.
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Reviewers say compared to 3CLogic Cloud Call Center, CloudTalk is:
Easier to admin
Easier to set up
More expensive
Categories in common with 3CLogic:
Speech Analytics
Auto Dialer
Contact Center Workforce
Call Center Infrastructure (CCI)
Contact Center

Aircall
By Aircall
4.4/5
(1,583)
Product Description
Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features include: Power Dialer, Analytics Dashboard, Live Activity Feed, Call Coaching, CTI, IVR, and much more.
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Reviewers say compared to 3CLogic Cloud Call Center, Aircall is:
Slower to reach roi
Easier to admin
Easier to set up
Categories in common with 3CLogic:
Auto Dialer
Call Center Infrastructure (CCI)
Contact Center
AI Voice Assistants

Calabrio ONE
By Verint
4.5/5
(391)
Product Description
Calabrio ONE is an integrated solution to help optimize the workforce in call centers by giving you accurate information in a multi-channel environment, under one system.
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Reviewers say compared to 3CLogic Cloud Call Center, Calabrio ONE is:
Slower to reach roi
More expensive
Easier to admin
Categories in common with 3CLogic:
Speech Analytics
Contact Center Workforce
Contact Center Quality Assurance

RingEX
By RingCentral
4.2/5
(1,355)
Product Description
AI-powered communications that redefines customer engagement for modern teams.
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Reviewers say compared to 3CLogic Cloud Call Center, RingEX is:
Slower to reach roi
More expensive
Easier to admin
Categories in common with 3CLogic:
Call Center Infrastructure (CCI)

Dialpad Support
By Dialpad
4.4/5
(695)
Product Description
Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.
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Reviewers say compared to 3CLogic Cloud Call Center, Dialpad Support is:
Slower to reach roi
Easier to admin
More expensive
Categories in common with 3CLogic:
Auto Dialer
Call Center Infrastructure (CCI)
Contact Center