Discusiones de Live Chat Software

Sometimes server goes down and the platform doesn't work.

Thankful seamlessly integrates with your existing helpdesk, ecommerce engine, and business processing tools in order to receive, understand and take action on tickets. Integrations are viable with (just about) everything from off-the-shelf solutions like Zendesk, Kustomer, Shopify and Magento to... Leer más

Thankful is omni-channel, and works with all text-based (written) channels including email, SMS, chat, in-app and social media.

Unlike a chatbot, Thankful uses best-in-class natural language processing (NLP) to better understand what your customers want and deliver a human-like experience to fully resolve their requests through all text-based channels. Never forgetting a customer, product, or process, Thankful provides... Leer más

Thankful integrates with your existing helpdesk and communicates with your E-commerce engine and business processing tools in order to be able to receive, understand and take action on tickets.

Thankful isn’t a helpdesk. Thankful acts as a virtual SuperAgent resolving over 50 types of customer queries within your current helpdesk.

Muchos de mis correos electrónicos se marcan como spam, y lo encuentro decepcionante.

Específico para quem trabalha com cursos online, seja ele em forma de lançamentos ou perpétuos, mas bem específicos em plataformas de vendas de curso, como hotmart, eduzz e etc...para assim as pessoas que utilizam saibam fazer essas automações mais assertivas nas suas vendas e na captação de... Leer más

TeamViewer could be better by allowing a remote user with 2 monitors to show both monitors from a 2 monitor remote computer at the same time. Right now you have to show one of your remote monitors at a time when you are remoted into a multi monitor remote machine. TeamViewer could be improved if... Leer más

Envié una reseña en Birdseye y la marcó con 1 estrella cuando quería marcarla con 5 estrellas. ¡No puedo volver a corregir esto! ¿Alguna sugerencia?

I would like to avoid spam reports by sending my campaigns at different times of the day so that my contacts do not report me as spam, how can I do this?

Sometimes we can get locked out of our Zendesk, such as password issues or connection fail issues. There are times when our tickets don't update in real-time and it becomes glitchy. The response time on these issues can take days to fix and leave us behind on tickets. How can we get these issues... Leer más

I need to get a report that can be downloaded or shared with colleagues on how many articles are being viewed or rated by our clients. I have to share insights with upper management and being able to show which articles are most frequently read and which are not liked, will help us provide... Leer más

Trabajo con Chosen de forma retainer, pero soy un desarrollador web freelance. Regularmente tengo clientes que me preguntan sobre el chat en vivo para sus sitios web. Tidio es, con mucho, la mejor aplicación de chat en vivo que he usado, pero me cuesta recomendarla a otros clientes porque sé que... Leer más

Me gustaría conocer algunas aplicaciones secundarias realmente buenas que sean muy útiles para otras organizaciones y que podríamos considerar comprar si son de gran ayuda. Siempre me he preguntado qué usan otras personas para hacer su vida más fácil.

Hopefully Youtube and Instagram is available in Zendesk And, hopefully when we response comments in FB, our response is threaded under user comments.

Me gustaría tener Zendesk integrado para que por cada usuario creado tenga un nuevo usuario en Zendesk.

After making a certain ticket as resolved or closed, I want to make a call to my service (webiste) to make some changes on some data

Limitation in explore

As we have small firm so can they help such organisations by providing required programs.

I would like to move or delete multiple emails at once but I do not know how to select more than one email at a time

Un libro doctrinal e histórico escrito para llegar a personas que creen que la doctrina pagana de la trinidad es la verdad sin investigar la historia y descubrir que proviene de adoradores del dios sol y que todavía existen y enseñan su falsa doctrina al mundo, y más de 5 mil millones de... Leer más

When i tried to Connect with my Social media Account, the application Redirects to the same page. Can you tell me the what is the cause of this Issue

I´VE TRY TO CONECT BUT IT SEND ME TO ANOTHER APPS

In most of e-mails I sent I need to attach a link to a document, or my colleagues attach the link. For example, when I see e-mail with a link to a document, I cannot click it open.

My question will be related in the future that we may have with this application; to have calls or videos in this application, this would be great because that way we would not have to use our phones if not in the same application we would do everything necessary to work

rules to add a folder

Cuando en el chat de Zendesk recibes una alarma de audio pero esta función no está presente en el agente de Zendesk.

New technology rake wagon

Actualmente tenemos miles de clientes y podríamos considerar implementar o desplegar las herramientas de chat para ciertas consultas. ¿Deberíamos ofrecer esto a un número limitado de clientes primero, o qué consideras la mejor estrategia para probarlo?

Looking to get continued education about the product as our teams grow, we want to keep using it long term!

Setting rules

The emails from my campaign pass the "spam filer" test but go unopened by many of my clients. Speaking with them, they check their spam folders and find the emails. I believe it is what it is, but does anyone have a proposed solution?

It is not obvious how can I use productboard in common with Intercom. I do really need to get new insights through Intercom and show the Portal in messages. 1) I want to use Portal as a release notes App in Intercom, I have a lot of features, which I want to show in messenger 2) I want to have a... Leer más

I have a list of contacts and email to be put in the new list and send them messages I want to know how to do that .. if I can get some guidance on how to do that i will be grateful

I have submitted reporting data requests to your devs thru support but don't have an update.

It would be really useful if there was a guide on how to make the most out of tagging and how to set conditions for each group based on pixel tracking and engagement level.

We supply CRM solutions for universities and higher education institutions in the Nordics. We are using Intercom as our customer support tool, and everyone that uses our system also uses Intercom. As head of sales and marketing, I would like to use Intercom to segment what information we should... Leer más

We have a Twilio account, and I recently learned that you could set up AC with Twilio to do SMS automation. I am curious to see how hard or straight forward this setup would be. Also, if anyone has any case studies, that too would be great to learn how others have untilitze.

We do not have an additional monitor in our houses, so keeping the Ujet tab open intefiers with my operation, is there a way we can make it smaller or add a widget so we can only see the icon and be able to see our status on a widget?