Discusiones de Live Chat Software

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I was pondering Thrive Leads, Convert Pro or none. Thanks!

Como realizan o como manejan los requerimientos desde whatsapp de los clientes?

Escribo una nota y luego, cuando presiono la nota para publicarla, se cierra, así que tengo que hacer clic en reabrir. Hace esto con cada una que hago, es muy molesto.

I'm using the "help desk" feature but and 50% of the time it will suggest an article that is helpful. I've found that tagging our articles makes a big difference. But sometimes the three articles that it suggests are completely unrelated to the question asked.

¿Dónde puedo encontrar más videos y formación sobre automatización de ventas?

An example would be the current pricing for our service. This may be mentioned in lots of places but it it not ideal to have to update it separately in each place.

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Looking for more tips to find usable.

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When I'm with a customer I make sure I go above and beyond giving my customers complete satisfaction with their experience with me in my store and it really gives me a sense of pride in my job as well as my efforts and striving to make them leave with a smile. I've raised my standards and... Leer más

Just like when you purchase a food product from Rappi, Uber Eats or one of those apps. Our head of sales wanted the customer to use the chat for the client to directly use to purchase our products. I dont think that is the main intention of the chat, but it could work out. Also, it would save... Leer más

As we are having clients and their conversation happens lot on whatsapp only so I want a way from my clients can create a ticket from there whatsapp and I recieve notification in the zoho desk

Tengo muchas dificultades para buscar artículos a menos que tenga la redacción EXACTA correcta. Al buscar algo como RA12345, necesito buscar exactamente RA12345; si escribo 12345, no aparecerá en los resultados. Si hay una manera de refinar la búsqueda para buscar una palabra parcial, sería muy... Leer más

We have different customers, for each one of them we manage web, email, e-learning platforms, we'd like to embed customized web form and chat for each subdomain, of course the zoho desk admin must remain one for all.

I would like to automate tickets to auto generate issues on our Jira platform. The current properties within Hubspot does not enable this function to be automated.

Dado que hago tantas llamadas telefónicas y realmente no tengo un registro o algo para trabajar, me gustaría poder ver a quién llamé. Tal vez no toda la lista, solo la llamada telefónica anterior estaría bien. A veces puedo ser un poco sordo, así que no estoy seguro si está haciendo una llamada... Leer más

I want to be able to track potential clients in the most efficient way from the entry into the funnel to the time they either become a client or not.

You can reach out to me for me details. I can provide sample scenarios about it.

I'm trying to represent! :)

Our current data is still manual such as email and day to day task, I like to input these data and have a forecasted schedule.

Our ADFS SSO provider aromatically rolls over its certificates and we have to monitor those changes and manually upload new certificates to Genesys Cloud, which impacts the platform availability.

No need

need more definitions on how things are calculated, Ie, adherence, etc

At the end of our year long contract, we wanted our domain to transfer to our new site. There was NOTHING in the Terms and Conditions and NO contract mentioning this $99 fee that was company policy. Once I questioned them and asked where this was in the company policy, they suddenly waived the... Leer más

Struggling with forwarding emails from our server.

I have a website where I don't make anything off of it, but I'd still like to give readers a way to reach out to me, and I'd love for Intercom to be that way. I looked through the pricing and plans but was hoping there was a really low, and basic way, that I could use this. I'm not going to get... Leer más

Example, I copy paste the following ids with coma separated "23, 43, 45, 25, 543, 1234, 5436, 456" which then divides it into tokens which refer to the ids. Maybe there is a way to do this but I am not aware of?

While I appreciate the Chatbot which allows us to qualify potential clients better it still requires me to do most of the manual work. It would be so helpful to have some of the questions to be automated.

We got a good deal with you, but again, I am worried about businesses unable to take advantage of your skills. The demos should be available without sales pitch and perhaps having new people see reviews like this one, which have candid evaluations.

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¿cómo puedes sacar el máximo provecho de esta aplicación?

Instalé Messagebird y lo borre por erro pero no hay opcion para reinstalarlo y lo necesito para probar los mensajes de whatsapp

Estoy buscando integración con el módulo de aprendizaje automático de AWS.

Are you expecting any changes in the statistics? The reports are unclear and the statistics are unreliable in my opinion (they can change from a week to a year).

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What's a simple to use/implement CRM tool that would work with Airtable and Front (and potentially can be integrated with Zapier)?

Todo está dicho en la pregunta

Seeing available integrations to get metrics like CSAT or NPS. Could you provide examples or analysis to take in consideration because trying the wrong functionality in terms of time is expensive. Finally, there is any way to take screenshots remotely with customers approval to assist them?

Any email I send from my client inboxes get lumped into 1 messy sent inbox. I really hate having to search by email and think that an organized sent inbox would be much easier just to find an email I sent for that day.

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He intentado borrar los mensajes de voz, pero cuando vuelvo más tarde, esos mensajes todavía aparecen como si estuvieran allí. Tenía muchos mensajes de voz antes de que empezáramos a usar este sistema y me preguntaba si eso tenía algo que ver con este problema. Me gustaría poder eliminar los... Leer más

Actualmente necesito usar otras plataformas para llamar brevemente a los clientes para ver pruebas de identificación u otras cosas y me preguntaba si valdría la pena dedicar tiempo a expandirse y ofrecer una función de videoconferencia segura a través de la aplicación.

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