Compare UserEcho and Zinklar 
At a Glance
Market Segments
Small-Business (50.0% of reviews)
Enterprise (61.5% of reviews)
Entry-Level Pricing
0 1 support agent
Starting at €3,790.00 Per Year
UserEcho
Star Rating
(22)4.2 out of 5
Market Segments
Small-Business (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
0 1 support agent
Browse all 2 pricing plansZinklar
Star Rating
(14)4.6 out of 5
Market Segments
Enterprise (61.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at €3,790.00 Per Year
Learn more about ZinklarUserEcho vs Zinklar
- Reviewers felt that UserEcho meets the needs of their business better than Zinklar.
- When comparing quality of ongoing product support, reviewers felt that Zinklar is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Zinklar over UserEcho.
Pricing
Entry-Level Pricing
Zinklar
Zinklar Pricing Package
Starting at €3,790.00
Per Year
The Zinklar Platform pricing is divided into three categories: Platform Access Fee, Project Credits, and Expert Support Hours. The platform access fee, renewed annually, provides full access to all survey design functionalities and our audiences.
Project credits are used for surveys, with costs based on sample size, interview length, incidence rate (IR), and methodology. More committed credits lower the price per credit. Credits don't expire as long as the access fee is paid, and balances carry over annually. Separating platform fees and credits offers a better price per credit and tailored platform features. Additional support hours can be added based on your platform usage style (DIY or expert support).
- Panel Access
- Screen Outs
- Ai Insights (Open-ends)
Free Trial
UserEcho
Free Trial is available
Zinklar
No trial information availableRatings
Meets Requirements
8.6
20
8.1
8
Ease of Use
8.5
21
9.2
8
Ease of Setup
8.7
14
Not enough data
Ease of Admin
9.2
14
Not enough data
Quality of Support
8.9
19
9.4
8
Has the product been a good partner in doing business?
9.3
14
Not enough data
Product Direction (% positive)
7.2
21
8.3
7
Features by Category
Ticket and Case Management
8.8
18
|
Verified
Not enough data
9.2
19
|
Verified
Not enough data
8.6
19
|
Verified
Not enough data
8.3
16
|
Verified
Not enough data
7.1
14
Not enough data
8.6
18
|
Verified
Not enough data
9.3
16
|
Verified
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
9.4
15
|
Verified
Not enough data
9.6
15
|
Verified
Not enough data
9.4
11
|
Verified
Not enough data
8.9
12
|
Verified
Not enough data
Feature Not Available
Not enough data
Platform
5.6
11
|
Verified
Not enough data
7.1
12
|
Verified
Not enough data
8.5
11
|
Verified
Not enough data
8.3
10
|
Verified
Not enough data
7.8
15
|
Verified
Not enough data
8.7
15
|
Verified
Not enough data
User Response Methods
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Participant Selection
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Insights
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Survey Management
Not enough data
8.1
6
Not enough data
8.8
7
Not enough data
Not enough data
Not enough data
Not enough data
Survey Customization
Not enough data
8.3
6
Not enough data
Feature Not Available
Not enough data
8.6
6
Not enough data
8.3
5
Survey Insights
Not enough data
8.1
7
Not enough data
Feature Not Available
Not enough data
7.9
7
Not enough data
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Brand Signals
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Brand Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Internal Use
7.1
12
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
UserEcho and Zinklar share no categories
Unique Categories
UserEcho is categorized as Help Desk, Customer Self-Service, Live Chat, and Digital Customer Service Platforms
Reviews
Reviewers' Company Size
UserEcho
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zinklar
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
27.3%
Information Technology and Services
13.6%
Internet
9.1%
Financial Services
9.1%
Utilities
4.5%
Other
36.4%
Consumer Goods
23.1%
Telecommunications
15.4%
Retail
15.4%
Philanthropy
7.7%
Food Production
7.7%
Other
30.8%
Alternatives
Discussions
UserEcho has no discussions with answers
What is Zinklar used for?
1 Comment
Official Response from Zinklar
Zinklar enables marketers and insights teams to quickly and efficiently connect with their target audience through online surveys. Users can easily select...Read more
Zinklar has no more discussions with answers
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