UserEcho Pricing

NamePriceFeatures
Free01 support agent
  • Ticketing System
  • Feedback Forum
  • Knowledge Base
  • Live Chat
Universal19Agent/Month
  • Ticketing System
  • Feedback Forum
  • Knowledge Base
  • Live Chat

UserEcho pricing & plans

Free Trial is available
Pricing information for UserEcho is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase UserEcho must be conducted with the seller.

It's possible to extend system features with additional modules.

Pricing information was last updated on May 13, 2020

UserEcho Alternatives Pricing

The following is a quick overview of editions offered by other Help Desk Software

Freshdesk
Sprout
Freefor UNLIMITED agents
Free forever plan
  • Email ticketing
  • Automatic ticket routing
  • Team collaboration
  • Knowledge base
  • Ticket trend report
$19 agent/month/billed annually
Integrated customer support
  • Email & social media
  • Web widget & mobile SDK
  • Pre-defined business rules
  • Essentials card
  • Interaction history
$0/mo Unlimited
Ticket history, email ticketing, live chat, call center support

    Various alternatives pricing & plans

    Free Trial is available
    Pricing information for the above various UserEcho alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

    UserEcho Pricing-Related Review

    Soporte Técnico en Sistemas
    Enterprise(> 1000 emp.)
    Validated Reviewer
    Review source: Invitation from G2
    What do you like best?

    UserEcho is a modern platform. I like it because it has two interfaces, one for agents and one for clients. The speed of scrolling on the website is one of the main features that I like, as it guarantees that users do not waste time opening tickets. In addition, automation through its knowledge base allows us to save responses to tickets with common problems. Review collected by and hosted on G2.com.

    What do you dislike?

    So far, UserEcho has been a platform that has given great value to the organization where I work. If I had to comment on something I dislike, it would be that the community of this platform is not very wide, so there are not many online documentation or customization manuals. Review collected by and hosted on G2.com.

    Recommendations to others considering the product:

    This platform is an excellent help desk tool. In our organization we are delighted with its implementation. In my personal opinion, UserEcho is the future of customer service. I recommend it. Review collected by and hosted on G2.com.

    What problems are you solving with the product? What benefits have you realized?

    UserEcho benefits us at all times by allowing us to alleviate a large workload on tickets that we previously had to respond in a certain period of time. With this platform, we have a knowledge base that we have documented over the years, where there are already a large number of responses to customer inquiries. Review collected by and hosted on G2.com.

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