UserEcho Pricing Overview

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Free Trial

Free

1 support agent

Universal

Agent/Month

Top-Rated Alternatives

Freshdesk

4.4/5

(3,534)

Zendesk for Customer Service - AC

View All Alternatives

UserEcho Alternatives Pricing

The following is a quick overview of editions offered by other Help Desk Software

Freshdesk Growth	$15.00Per Month	Everything in FREE plus Automations SLA & Business Hour Agent Collision Apps Helpdesk In - Depth Custom Email Server Custom Ticket Views Ticket Fields & Status Custom Fields Custom SSL Show More
Zendesk for Customer Service - AC Support Only (Team)	$19.001 user per month billed annually	Integrated customer support Email & social media Web widget & mobile SDK Pre-defined business rules Essentials card Interaction history
Fin by Intercom Fin with your current helpdesk	$0.991 Resolution	Try Fin for 90 days, completely risk-free. If it's not the right fit, you can request a refund—no questions asked. Fin AI Agent works seamlessly with any helpdesk, including Zendesk, Salesforce, HubSpot, and more. Set up in under an hour Handles tickets, cases, emails, live chat, WhatsApp, SMS, and more Customizable tone and answer length Takes action to update external systems Transfers to agents directly in preferred Inbox Show More

Various alternatives pricing & plans

Free Trial

Pricing information for the above various UserEcho alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

UserEcho Pricing Reviews

(1)

Shaun K.

Small-Business (50 or fewer emp.)

3/26/2024

"Have used it for many years - excellent customer service!"

5/5

What do you like best about UserEcho?

I have used this system for several businesses to manage support tickets, FAQ, and live chat. The developers are extremely responsive to customer service requests. They have done a number of custom tweaks for us - which is absolutely amazing. The continually improve the product and respond to the community's wishes. The price is a steal. I'm very happy to leave them a review and recommend them to everyone. Review collected by and hosted on G2.com.

What do you dislike about UserEcho?

Design/asthetics could use a little more improvement Review collected by and hosted on G2.com.

What problems is UserEcho solving and how is that benefiting you?

It allows us to turn emails into support tickets and track progress. It allows customers to find answers to frequently-asked questions, and self-help. We also frequently use the live chat feature which allows customers to easily contact us live via the website. it will also turn these into support tickets if we are unavailable and the customer plugs-in their name/email. So that is super helpful at times. Review collected by and hosted on G2.com.