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Compare TextUs and TrueDialog 
At a Glance
Market Segments
Mid-Market (47.7% of reviews)
Mid-Market (62.8% of reviews)
Entry-Level Pricing
Starting at $749.00 1 Base Subscription Per Month
Starting at $99.00
TextUs
Star Rating
(626)4.7 out of 5
Market Segments
Mid-Market (47.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $749.00 1 Base Subscription Per Month
Browse all 2 pricing plansTrueDialog
Star Rating
(143)4.4 out of 5
Market Segments
Mid-Market (62.8% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $99.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that TrueDialog excels in its text messaging capabilities, with users appreciating the ability to connect quickly with students. One user noted that texting often garners faster responses compared to voicemails and emails, highlighting its effectiveness in communication.
- Users say TextUs stands out for its organizational features, allowing for quick and efficient conversations. Reviewers have praised its ability to keep discussions organized and maintain a personal touch, which is crucial for effective communication.
- According to verified reviews, TrueDialog offers a more budget-friendly entry point, starting at $99, making it accessible for smaller organizations. This pricing advantage is particularly appealing for mid-market users who may be more price-sensitive.
- Reviewers mention that TextUs provides a robust set of features for bulk messaging and real-time responses, which users find invaluable for managing multiple conversations simultaneously. One user highlighted how it solved their candidate searching issues effectively.
- G2 reviewers indicate that while both platforms have strong support, TrueDialog users have noted a slightly higher satisfaction with their support quality, which can be a deciding factor for organizations that prioritize customer service.
- Users report that TextUs has a slight edge in usability, with higher ratings for ease of setup and overall user experience. This is reflected in feedback where users appreciate the straightforward nature of the application, making it easy to adopt and integrate into daily workflows.
Pricing
Entry-Level Pricing
TextUs
Essentials
Starting at $749.00
1 Base Subscription Per Month
Perfect plan for organizations or teams getting into texting and want to enhance their conversion rates.
- Two Way Messaging
- Basic SMS Campaigns
- 10-Digit Texting Number
TrueDialog
Small Business
Starting at $99.00
No setup fee. All plans are annual contracts that can be prepaid for discounted monthly rate. Seats priced at $9.99/month. Message overages are $0.024
- 5,000 messages/month included
- Automated 10DLC Process
Free Trial
TextUs
No trial information availableTrueDialog
No trial information availableRatings
Meets Requirements
9.3
443
8.7
132
Ease of Use
9.4
449
8.7
135
Ease of Setup
9.3
185
8.7
113
Ease of Admin
9.3
173
9.0
33
Quality of Support
9.1
399
8.9
114
Has the product been a good partner in doing business?
9.4
177
9.5
31
Product Direction (% positive)
9.2
421
9.2
134
Features by Category
Basics
8.1
124
Not enough data
8.3
121
Not enough data
8.7
142
Not enough data
Additional Functionality
8.7
136
Not enough data
7.8
113
Not enough data
8.6
136
Not enough data
Content
8.6
131
Not enough data
7.6
130
Not enough data
Recruiting and Onboarding
8.5
129
Not enough data
8.3
126
Not enough data
8.1
123
Not enough data
Platform
8.2
153
Not enough data
7.8
139
Not enough data
8.2
134
Not enough data
8.7
148
Not enough data
8.8
153
Not enough data
8.9
151
Not enough data
8.4
139
Not enough data
8.7
146
Not enough data
Text Messaging
9.2
154
|
Verified
8.3
119
9.5
169
|
Verified
9.0
123
9.4
152
|
Verified
7.6
120
9.3
140
|
Verified
7.5
116
9.0
117
7.4
117
8.8
126
|
Verified
7.4
115
9.3
145
|
Verified
7.8
113
8.6
58
7.5
108
SMS Platform
8.9
122
|
Verified
7.5
113
9.0
127
|
Verified
7.7
113
8.5
93
7.1
107
8.3
105
7.0
105
9.1
69
7.3
109
8.5
95
|
Verified
7.6
109
Agentic AI - SMS Marketing
8.5
8
8.0
28
8.8
8
8.3
28
9.0
8
8.3
29
9.0
8
8.4
28
8.3
8
8.3
29
8.8
8
8.4
28
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Feature Not Available
Not enough data
8.6
46
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Campaigns
Feature Not Available
Not enough data
8.9
96
Not enough data
9.2
104
Not enough data
9.4
107
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Engagement
Feature Not Available
Not enough data
Platform
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
TextUs and TrueDialog are categorized as SMS Marketing
Unique Categories
TextUs is categorized as Mobile Marketing, Salesforce AppExchange Apps, and Candidate Relationship Management
TrueDialog has no unique categories
Reviews
Reviewers' Company Size
TextUs
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TrueDialog
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Staffing and Recruiting
55.8%
Hospital & Health Care
13.2%
Human Resources
4.8%
Health, Wellness and Fitness
2.2%
Real Estate
1.8%
Other
22.2%
Higher Education
27.7%
Education Management
17.5%
Apparel & Fashion
10.9%
Financial Services
5.8%
Wholesale
3.6%
Other
34.3%
Discussions
How do I set text messages to multiple people for future dates?
2 Comments
LZ
Create a campaign and schedule the message using the calendar feature.Read more
How can we see all available emojis?
1 Comment
AF
Hey Dejya!
This page will show you how to see all of the emojis that are available! :)
https://help.textus.com/s/detail/Conversation-FeaturesRead more
How can I use this even more? I want to use this for a lot of things in our org
1 Comment
AF
Hey Antonio!
Here are a few pages that will help you out with utilizing our campaign features...Read more
TrueDialog has no discussions with answers
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