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Compare Talkroute and iPlum 
Featured Products
At a Glance
Market Segments
Small-Business (93.5% of reviews)
Small-Business (98.9% of reviews)
Entry-Level Pricing
$19 per account, per month (not billed per user)
$8.99
Talkroute
Star Rating
(46)4.7 out of 5
Market Segments
Small-Business (93.5% of reviews)
Pros & Cons
Entry-Level Pricing
$19 per account, per month (not billed per user)
Browse all 4 pricing plansiPlum
Star Rating
(186)4.3 out of 5
Market Segments
Small-Business (98.9% of reviews)
Pros & Cons
Entry-Level Pricing
$8.99
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Talkroute excels in ease of setup, with users highlighting how quickly they can configure features like call menus. One user mentioned setting up a call menu in just ten minutes, making the process feel straightforward and not confusing.
- Users say that iPlum offers a user-friendly app interface, which makes accessing features simple. Reviewers appreciate the ability to keep personal and business lines separate, enhancing their communication management.
- According to verified reviews, Talkroute provides a better call quality experience compared to competitors, with users noting a significant improvement over previous services. This focus on quality contributes to a more reliable communication tool for businesses.
- Reviewers mention that while iPlum has a lower entry-level price, it may not offer the same level of support quality as Talkroute. Users have rated Talkroute's support higher, indicating a more responsive and helpful customer service experience.
- G2 reviewers highlight that Talkroute's voicemail system is particularly effective, with features like message transcription and email delivery. This functionality allows users to easily forward messages, streamlining communication within teams.
- Users report that iPlum, while generally easy to use, faces challenges in software pairing and integration with other tools, which can limit its effectiveness for businesses looking for a more comprehensive solution.
Pricing
Entry-Level Pricing
Talkroute
BASIC
$19
per account, per month (not billed per user)
Included Features:
- Local & Toll Free Numbers
- Incoming & Outgoing Calling
- Text Messaging
iPlum
Standard
$8.99
For mobile app calling, texting, voicemail, auto-text reply, business hours, phone tree and extensions.
- Get US or Canada Local Number
- Calling & Multimedia Texting
- Voicemail
Free Trial
Talkroute
Free Trial is available
iPlum
No trial information availableRatings
Meets Requirements
8.8
23
9.2
176
Ease of Use
9.6
31
8.6
178
Ease of Setup
9.4
29
7.8
169
Ease of Admin
8.8
8
8.5
45
Quality of Support
9.0
23
8.4
143
Has the product been a good partner in doing business?
8.8
8
8.2
46
Product Direction (% positive)
9.5
23
8.6
177
Features by Category
Platform
Not enough data
9.3
119
Not enough data
9.2
122
Not enough data
8.5
111
Not enough data
9.1
113
Not enough data
9.2
119
Not enough data
9.0
115
Not enough data
9.0
111
Not enough data
8.9
114
Technology
Not enough data
9.4
24
Not enough data
8.9
23
Not enough data
7.9
21
Administration
Not enough data
7.9
21
Not enough data
8.0
22
Not enough data
7.6
21
Compliance
Not enough data
9.6
23
Not enough data
9.6
22
Basic Communication - Cloud PBX
9.5
10
Not enough data
9.7
6
Not enough data
9.3
5
Not enough data
9.7
6
Not enough data
8.7
5
Not enough data
9.8
7
Not enough data
Advanced Features - Cloud PBX
9.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
8.3
5
7.4
65
9.8
7
8.0
67
8.8
7
7.5
63
9.2
6
6.8
63
9.3
7
6.5
62
8.8
7
6.5
62
Basic Communication
8.9
20
|
Verified
8.8
89
Feature Not Available
Feature Not Available
9.2
17
|
Verified
8.9
90
Feature Not Available
5.9
77
Feature Not Available
6.3
72
Feature Not Available
6.6
74
Agentic AI - VoIP Providers
Not enough data
6.3
50
Not enough data
6.5
50
9.2
6
6.4
51
8.7
5
6.4
49
Access
9.0
15
|
Verified
6.2
69
Feature Not Available
Feature Not Available
9.0
16
|
Verified
7.1
76
Advanced Features
9.2
16
|
Verified
5.7
70
9.4
16
|
Verified
6.4
78
8.8
19
|
Verified
8.4
83
Agentic AI - Google Workspace Communication Tools
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
7.8
9
Not enough data
7.6
9
Calling
Not enough data
7.5
26
Not enough data
Feature Not Available
Not enough data
8.6
27
Not enough data
Feature Not Available
Not enough data
8.3
11
Contacts
Not enough data
8.2
26
Not enough data
Feature Not Available
Not enough data
7.5
25
Insights
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.2
10
Categories
Categories
Shared Categories
Talkroute and iPlum are categorized as VoIP Providers
Unique Categories
Talkroute is categorized as Cloud PBX Platforms
iPlum is categorized as Telemedicine, Google Workspace Communication Tools, Outbound Call Tracking, and HIPAA Compliant Messaging
Reviews
Reviewers' Company Size
Talkroute
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
iPlum
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Real Estate
10.9%
Information Technology and Services
10.9%
Automotive
8.7%
Hospital & Health Care
6.5%
Health, Wellness and Fitness
6.5%
Other
56.5%
Mental Health Care
54.6%
Health, Wellness and Fitness
12.0%
Hospital & Health Care
10.9%
Individual & Family Services
3.8%
Marketing and Advertising
2.2%
Other
16.4%
Discussions
Who owns Talkroute?
1 Comment
TP
Someone who doesn't care for their small business customers. We were dropped due to our review on their failure to address issues within their own program.Read more
Talkroute has no more discussions with answers
iPlum has no discussions with answers
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