G2 reviewers report that Whova excels in user experience, with many users appreciating its intuitive navigation and straightforward layout. One user noted, "After opening the app, I found it easy to follow, with common-sense tabs that made navigation straightforward."
Users say Swoogo stands out for its exceptional customer support, with many highlighting the clarity and helpfulness of their service. A reviewer mentioned, "What I like most about Swoogo is their support. They're super easy to work with and very clear."
Reviewers mention that Whova offers a robust event creation process, with features that allow easy access to session topics and attendee information. One user appreciated being able to "message other exhibitors or attendees right in the app," enhancing networking opportunities.
According to verified reviews, Swoogo is praised for its customizability and user-friendliness, making it a great choice for those who may not be tech-savvy. A user stated, "I love using Swoogo because it helps me streamline my event planning work, saves me time, and improves professionalism across our organization."
Users report that while Whova has a strong overall satisfaction score, it faces challenges in payment processing, with some users indicating it could be improved. In contrast, Swoogo received high marks for its payment processing capabilities, with one user noting it as a significant advantage.
Reviewers highlight that both platforms have strong event marketing features, but Swoogo's tools for email automation and customization are particularly well-received. Users appreciate the ease of creating tailored communications, with one stating, "They share videos that make it even easier to understand what they're trying to portray."
Swoogo is a user-friendly software solution that helps you plan every aspect of your event. Swoogo’s platform gives event professionals all of the tools they...Read more
Not a simple answer, but on iPhone I found a workaround. On the Whova 'Home' screen, tap your profile image and it will show you "My Contacts" tab. Open the...Read more
How do you use Whova?
2 Comments
WG
Thank you for posting this question! When it comes to using Whova, the possibilities are endless, but allow me to give a brief overview:
Whova is used by...Read more
We really liked Whova, but their customer service is poor. Is there a comparable service to try?
2 Comments
WG
Hi Michael,
Thank you for sharing feedback about your experience with our platform and customer support team. I’m glad to hear that the Whova Web Portal...Read more
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