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Compare SolarWinds IT Incident Response (Squadcast) and Uptime.com 
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At a Glance
Market Segments
Mid-Market (49.7% of reviews)
Mid-Market (40.1% of reviews)
Entry-Level Pricing
$9.00 Per Month
Starting at $7.00 Per Month
SolarWinds IT Incident Response (Squadcast)
Star Rating
(309)4.4 out of 5
Market Segments
Mid-Market (49.7% of reviews)
Pros & Cons
Entry-Level Pricing
$9.00 Per Month
Browse all 3 pricing plansUptime.com
Star Rating
(293)4.6 out of 5
Market Segments
Mid-Market (40.1% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $7.00 Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Uptime.com excels in user satisfaction, boasting a significantly higher overall score compared to SolarWinds IT Incident Response. Users appreciate its ability to monitor broadband connections effectively, with one reviewer noting, "It notifies us when the connection is no longer ping-able."
- Users say that Uptime.com offers a more intuitive setup process, making it easier to configure and review checks. One user highlighted the convenience of identifying root causes during outages, stating, "It's convenient for identifying root causes during outages, saving us critical time in resolving issues."
- Reviewers mention that SolarWinds IT Incident Response has a clean user interface and is easy to implement, which can be appealing for teams looking for quick integration. A user noted, "Very clean UI and menu. Dashboard to give quick view of current status/active incident."
- According to verified reviews, Uptime.com shines in its quality of support, with users rating it highly for responsiveness and helpfulness. One user expressed appreciation for the ability to keep up to date on alerts, saying, "Keep me up to date on alerts in my environment."
- Users highlight that while SolarWinds IT Incident Response is effective in managing incidents, it may not match the overall satisfaction levels of Uptime.com. Reviewers noted that Squadcast helps respond to incidents promptly, but some users may find it less user-friendly compared to Uptime.com.
- G2 reviewers indicate that Uptime.com is particularly well-suited for small businesses, with a significant portion of its user base coming from this segment. This focus allows it to cater effectively to the specific needs of smaller teams, unlike SolarWinds IT Incident Response, which is more geared towards mid-market users.
Pricing
Entry-Level Pricing
SolarWinds IT Incident Response (Squadcast)
Pro
$9.00
Per Month
Modern On-Call and Incident Response Management
- Role Based Access Control
- Custom Integrations via API
- Knowledge Base
Uptime.com
Website Monitoring
Starting at $7.00
Per Month
- Uptime Monitoring
- Transaction Monitoring
- API Monitoring
Free Trial
SolarWinds IT Incident Response (Squadcast)
Free Trial is available
Uptime.com
Free Trial is available
Ratings
Meets Requirements
8.7
263
9.1
254
Ease of Use
8.6
267
9.3
258
Ease of Setup
8.9
135
9.1
227
Ease of Admin
8.9
132
9.0
191
Quality of Support
8.8
236
9.3
206
Has the product been a good partner in doing business?
9.1
125
9.3
170
Product Direction (% positive)
9.0
250
9.0
240
Features by Category
Administration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.9
48
|
Verified
Not enough data
Service Desk
Feature Not Available
Not enough data
9.5
55
|
Verified
Not enough data
9.1
49
|
Verified
Not enough data
Management
9.1
39
|
Verified
Not enough data
8.8
39
|
Verified
Not enough data
8.8
36
|
Verified
Not enough data
8.9
32
|
Verified
Not enough data
8.8
34
Not enough data
Functionality
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.4
42
|
Verified
Not enough data
9.1
34
|
Verified
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.0
185
Not enough data
9.3
194
Not enough data
9.3
179
Not enough data
8.8
185
Not enough data
9.0
170
Not enough data
8.7
167
Agentic AI - Website Monitoring
Not enough data
7.2
53
Not enough data
7.4
52
Not enough data
7.2
52
Not enough data
6.9
51
Not enough data
7.0
51
Not enough data
7.1
51
Not enough data
7.5
54
Monitoring
8.8
177
|
Verified
Not enough data
9.1
186
|
Verified
Not enough data
8.5
175
|
Verified
Not enough data
Not enough data
Not enough data
Management Tools
8.5
176
|
Verified
Not enough data
8.5
173
|
Verified
Not enough data
8.3
163
|
Verified
Not enough data
Generative AI
7.4
71
Not enough data
7.3
71
Not enough data
Agentic AI - Incident Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.8
58
6.5
48
Agentic AI - IT Alerting
Not enough data
6.4
36
Not enough data
6.9
35
Not enough data
7.1
38
Not enough data
6.6
36
Not enough data
6.1
34
Not enough data
6.6
35
Not enough data
6.6
35
Categories
Categories
Shared Categories
SolarWinds IT Incident Response (Squadcast) and Uptime.com are categorized as IT Alerting
Unique Categories
SolarWinds IT Incident Response (Squadcast) is categorized as Incident Management and IT Service Management (ITSM) Tools
Uptime.com is categorized as Website Monitoring
Reviews
Reviewers' Company Size
SolarWinds IT Incident Response (Squadcast)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Uptime.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
28.1%
Computer Software
20.9%
Financial Services
8.5%
Logistics and Supply Chain
5.9%
Computer & Network Security
5.2%
Other
31.4%
Information Technology and Services
17.0%
Computer Software
16.0%
Computer & Network Security
7.1%
Financial Services
6.0%
Retail
3.9%
Other
50.0%
Alternatives
Discussions
What is SquadCast?
2 Comments
VA
What is the roadmap of products? Can you share them with users?Read more
How much does SquadCast cost?
1 Comment
Official Response from SolarWinds IT Incident Response (Squadcast)
Squadcast is competitively priced as compared to competitors. Our platform is an "Integrated Reliability Management Platform" with capabilities including...Read more
Would Squadcast integrate well with existing tools like Slack, Jira, and AWS CloudWatch?
1 Comment
RB
<p>Welcome any feedback, positive or negative!</p>Read more
Uptime.com has no more discussions with answers
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