1. [Home](https://www.g2.com/) 2. ... 3. [Incident Management Software](https://www.g2.com/categories/incident-management) 4. [SolarWinds IT Incident Response (Squadcast) Discussions](https://www.g2.com/products/solarwinds-it-incident-response-squadcast/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f4e86ca98ad2994b68469b9c2ef5930e/solarwinds-it-incident-response-squadcast.png "Product Avatar Image") ](/products/solarwinds-it-incident-response-squadcast/reviews) [ SolarWinds IT Incident Response (Squadcast) ](/products/solarwinds-it-incident-response-squadcast/reviews) (310)4.4/5 SolarWinds® Incident Response (formerly Squadcast) is a premier unified incident management platform engineered to help modern enterprises automate response workflows, minimize downtime, and maximize engineering efficiency. Built on a robust Reliability Automation Platform, our solution seamlessly integrates on-call scheduling and incident response into a single, high-visibility interface. In today’s complex hybrid and multi-cloud environments, observability alone isn’t enough. SolarWinds Incident Response bridges the gap between detection and resolution. By unifying alerts from over 200 third-party tools, our platform uses AI-powered correlation and intelligent deduplication to eliminate alert fatigue. For DevOps, SRE, and IT teams, this means a massive reduction in "noise," allowing them to focus on critical system health rather than chasing false positives. Key Benefits for High-Performing Teams include: Accelerated Remediation: Drive significant operational improvements, with customers reporting up to a 68% reduction in Mean Time to Remediation (MTTR) and a 93% improvement in Mean Time to Acknowledge (MTTA). Intelligent On-Call Management: Automate complex scheduling and escalation paths. Ensure the right subject matter expert is reached instantly via Slack, Microsoft Teams, SMS, or mobile app notifications. Proactive SRE Workflows: Move beyond reactive firefighting. Use standardized runbooks, automated post-mortems, and SLO tracking to adopt Site Reliability Engineering (SRE) best practices effortlessly. Real-Time Collaboration: Empower cross-functional "incident swarming" with integrated communication tools and shared visibility, ensuring stakeholders are kept informed through automated status pages. Our mission is to provide the most user-friendly incident management solution on the market. By combining deep observability insights with proactive automation, we empower companies to strengthen system reliability and deliver seamless digital experiences. Whether you are managing on-premises infrastructure or scaling in the cloud, SolarWinds Incident Response provides the structured approach needed to maintain operational resilience. Transform your incident lifecycle from a manual burden into a streamlined, automated engine for continuous improvement. Show More * * * ### 60.0 Nps Score Already have SolarWinds IT Incident Response (Squadcast)? ### All SolarWinds IT Incident Response (Squadcast) Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 3 years ago More Options - [ # Can you edit on SquadCast? ](/discussions/can-you-edit-on-squadcast) Can you edit on SquadCast? [ Incident Management Software ](https://www.g2.com/tags/incident-management-software)[ IT Service Management Tools ](https://www.g2.com/tags/it-service-management-tools)[ IT Alerting Software ](https://www.g2.com/tags/it-alerting-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+SolarWinds+IT+Incident+Response+%28Squadcast%29+questions+and+get+answers+from+expert+users+in+our+SolarWinds+IT+Incident+Response+%28Squadcast%29+Discussions+section.&title=SolarWinds+IT+Incident+Response+%28Squadcast%29+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsolarwinds-it-incident-response-squadcast%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=SolarWinds+IT+Incident+Response+%28Squadcast%29+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsolarwinds-it-incident-response-squadcast%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsolarwinds-it-incident-response-squadcast%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=SolarWinds+IT+Incident+Response+%28Squadcast%29+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsolarwinds-it-incident-response-squadcast%2Fdiscuss%0aAsk+SolarWinds+IT+Incident+Response+%28Squadcast%29+questions+and+get+answers+from+expert+users+in+our+SolarWinds+IT+Incident+Response+%28Squadcast%29+Discussions+section.) 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[ Incident Management Software ](https://www.g2.com/tags/incident-management-software)[ IT Service Management Tools ](https://www.g2.com/tags/it-service-management-tools)[ IT Alerting Software ](https://www.g2.com/tags/it-alerting-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+SolarWinds+IT+Incident+Response+%28Squadcast%29+questions+and+get+answers+from+expert+users+in+our+SolarWinds+IT+Incident+Response+%28Squadcast%29+Discussions+section.&title=SolarWinds+IT+Incident+Response+%28Squadcast%29+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsolarwinds-it-incident-response-squadcast%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=SolarWinds+IT+Incident+Response+%28Squadcast%29+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsolarwinds-it-incident-response-squadcast%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsolarwinds-it-incident-response-squadcast%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=SolarWinds+IT+Incident+Response+%28Squadcast%29+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsolarwinds-it-incident-response-squadcast%2Fdiscuss%0aAsk+SolarWinds+IT+Incident+Response+%28Squadcast%29+questions+and+get+answers+from+expert+users+in+our+SolarWinds+IT+Incident+Response+%28Squadcast%29+Discussions+section.) 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[ Incident Management Software ](https://www.g2.com/tags/incident-management-software)[ IT Service Management Tools ](https://www.g2.com/tags/it-service-management-tools)[ IT Alerting Software ](https://www.g2.com/tags/it-alerting-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+SolarWinds+IT+Incident+Response+%28Squadcast%29+questions+and+get+answers+from+expert+users+in+our+SolarWinds+IT+Incident+Response+%28Squadcast%29+Discussions+section.&title=SolarWinds+IT+Incident+Response+%28Squadcast%29+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsolarwinds-it-incident-response-squadcast%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=SolarWinds+IT+Incident+Response+%28Squadcast%29+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsolarwinds-it-incident-response-squadcast%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsolarwinds-it-incident-response-squadcast%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=SolarWinds+IT+Incident+Response+%28Squadcast%29+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsolarwinds-it-incident-response-squadcast%2Fdiscuss%0aAsk+SolarWinds+IT+Incident+Response+%28Squadcast%29+questions+and+get+answers+from+expert+users+in+our+SolarWinds+IT+Incident+Response+%28Squadcast%29+Discussions+section.) 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[ Incident Management Software ](https://www.g2.com/tags/incident-management-software)[ IT Service Management Tools ](https://www.g2.com/tags/it-service-management-tools)[ IT Alerting Software ](https://www.g2.com/tags/it-alerting-software) * * * \<0\>0\>Upvotes * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+SolarWinds+IT+Incident+Response+%28Squadcast%29+questions+and+get+answers+from+expert+users+in+our+SolarWinds+IT+Incident+Response+%28Squadcast%29+Discussions+section.&title=SolarWinds+IT+Incident+Response+%28Squadcast%29+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsolarwinds-it-incident-response-squadcast%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=SolarWinds+IT+Incident+Response+%28Squadcast%29+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsolarwinds-it-incident-response-squadcast%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsolarwinds-it-incident-response-squadcast%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=SolarWinds+IT+Incident+Response+%28Squadcast%29+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsolarwinds-it-incident-response-squadcast%2Fdiscuss%0aAsk+SolarWinds+IT+Incident+Response+%28Squadcast%29+questions+and+get+answers+from+expert+users+in+our+SolarWinds+IT+Incident+Response+%28Squadcast%29+Discussions+section.) 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[Ross B.](https://www.g2.com/users/ab553be4-ec44-4a4e-bb7c-aafe22de03e8 "Ross B.") • about 1 year ago G2 user since 2020 G2 user since 2020 More Options - [ # Would Squadcast integrate well with existing tools like Slack, Jira, and AWS CloudWatch? ](/discussions/would-squadcast-integrate-well-with-existing-tools-like-slack-jira-and-aws-cloudwatch) [ Integrations ](https://www.g2.com/tags/integrations)[ Incident Management Software ](https://www.g2.com/tags/incident-management-software)[ IT Service Management Tools ](https://www.g2.com/tags/it-service-management-tools)[ IT Alerting Software ](https://www.g2.com/tags/it-alerting-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+SolarWinds+IT+Incident+Response+%28Squadcast%29+questions+and+get+answers+from+expert+users+in+our+SolarWinds+IT+Incident+Response+%28Squadcast%29+Discussions+section.&title=SolarWinds+IT+Incident+Response+%28Squadcast%29+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsolarwinds-it-incident-response-squadcast%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=SolarWinds+IT+Incident+Response+%28Squadcast%29+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsolarwinds-it-incident-response-squadcast%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsolarwinds-it-incident-response-squadcast%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=SolarWinds+IT+Incident+Response+%28Squadcast%29+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsolarwinds-it-incident-response-squadcast%2Fdiscuss%0aAsk+SolarWinds+IT+Incident+Response+%28Squadcast%29+questions+and+get+answers+from+expert+users+in+our+SolarWinds+IT+Incident+Response+%28Squadcast%29+Discussions+section.) 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Get answers from real users and experts [Start A Discussion](/products/solarwinds-it-incident-response-squadcast/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/af917f02e5d5dda08cf58d16d36f6a8d/solarwinds-it-incident-response-squadcast.svg "Product Avatar Image") ### Have you used SolarWinds IT Incident Response (Squadcast) before? Answer a few questions to help the SolarWinds IT Incident Response (Squadcast) community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsolarwinds-it-incident-response-squadcast%2Fdiscuss%3Fsmall_ask%3Dsolarwinds-it-incident-response-squadcast) No ## Top Contributors in SolarWinds IT Incident Response (Squadcast) 1 ![Anu K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anu K.") AK Loading... ### [Anu K.](https://www.g2.com/users/d46f156d-d255-444a-bbac-d65a0050b478 "Anu K.") 1 pt 2 ![Amit D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amit D.") AD Loading... ### [Amit D.](https://www.g2.com/users/017b86fa-c004-47f2-a703-754cd7ca4388 "Amit D.") DevOps Tech Lead 1 pt 3 ![Vahideh A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vahideh A.") VA Loading... ### [Vahideh A.](https://www.g2.com/users/97a5138d-66b4-4b98-a9f7-68d6daa9f152 "Vahideh A.") Cloud Engineer 1 pt