SolarWinds IT Incident Response (Squadcast) Pricing Overview

SolarWinds IT Incident Response (Squadcast) does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details.

According to G2 data, SolarWinds IT Incident Response (Squadcast) pricing in 2026 starts at $9.00 and can reach $21.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the SolarWinds Worldwide LLC's official pricing page for the most current details.

SolarWinds IT Incident Response (Squadcast)'s pricing is best suited for small to mid-market technology and financial services teams seeking a cost-effective alternative to PagerDuty or OpsGenie. G2 reviewers from small businesses frequently praise the Pro tier's affordability for lean on-call operations, while mid-market IT and financial services reviewers gravitate toward Premium for runbooks, SLO tracking, and advanced escalations. Enterprise-tier pricing appeals to larger organizations needing ServiceNow integration and intelligent alert grouping. G2 reviews consistently highlight that startups and small DevOps teams get strong value at lower tiers, while scaling organizations benefit from Premium or Enterprise as incident complexity and compliance requirements grow.

SolarWinds IT Incident Response (Squadcast) does not offer a permanent free tier but provides a free trial for evaluation. The entry-level Pro plan at $9.00/month covers on-call scheduling, escalations, basic event intelligence, and mobile alerts. SolarWinds IT Incident Response (Squadcast)'s higher tiers unlock significantly more capability: the Premium plan at $16.00/month adds SLO tracking, runbooks, incident workflows, status pages, and unlimited SMS and voice notifications, while the Enterprise plan starting at $21.00/month adds intelligent alert grouping, ServiceNow bidirectional sync, and unlimited data retention. G2 reviewers note that basic features in lower tiers satisfy small teams, but growing organizations require Premium or Enterprise for advanced automation and compliance needs.

G2 reviewers broadly consider SolarWinds IT Incident Response (Squadcast) strong value, particularly compared to alternatives like PagerDuty and OpsGenie. Multiple G2 users explicitly cite switching from PagerDuty due to excessive pricing, praising Squadcast's transparent, no-minimum-commitment model. Reviewers in financial services and IT highlight that the Enterprise plan at $21.00/month delivers competitive features without hidden costs. Some small business and startup reviewers note pricing feels high for leaner teams, and a few G2 reviewers mention wanting a lighter, cheaper tier. Overall, the recurring sentiment across G2 reviews is that SolarWinds IT Incident Response (Squadcast)'s pricing delivers solid value relative to its feature depth and responsive customer support.