[ SolarWi... Reviews ](https://www.g2.com/products/solarwinds-it-incident-response-squadcast/reviews) [ SolarWi... Reviews ](https://www.g2.com/products/solarwinds-it-incident-response-squadcast/reviews) # SolarWinds IT Incident Response (Squadcast) Pricing Overview [Editedit](https://my.g2.com/solarwinds-it-incident-response-squadcast/pricings) Free Trial ## SolarWinds IT Incident Response (Squadcast) Pricing Key Insights Last updated on Apr 30, 2026 * * * SolarWinds IT Incident Response (Squadcast) offers **3 pricing editions** , starting from **$9** to **$21**. SolarWinds IT Incident Response (Squadcast) pricing tiers are designed to support different usage levels and team sizes. SolarWinds IT Incident Response (Squadcast) also offers a **free trial**. Compare the SolarWinds IT Incident Response (Squadcast) pricing table below to figure out the best fit for your needs. Some plans may require you to contact **SolarWinds Worldwide LLC** for **custom pricing**. * * * Pro — $9 / Per Month Premium — $16 / Per Month Enterprise — $21 / Per Month Rated 4.4 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Pro $9.00 Per Month Modern On-Call and Incident Response Management - Role Based Access Control - Custom Integrations via API - Knowledge Base - Email & Chat Support - Email and Push - SMS & Voice Notifications (World-wide) - Schedules & Escalations - Incident Notes - Response Actions - Basic Event Intelligence - Incident Watchers - Tagging & Routing - Postmortems with Templates - Service Maintenance Windows - Automation Rules - Manually Merge Incidents - Mobile App (iOS & Android) Show More Premium $16.00 Per Month Rapid and Secure Incident Management - The SRE Way. With everything in Pro, plus: - Stakeholders and Custom User Roles - 1 Year Data Retention - Unlimited SMS and Voice Notifications (World-wide) - Advanced Escalations - Delayed Notifications - Exportable Incident Timelines - Service Graph - Custom Content Templates - Webforms - Runbooks - Incident Workflows - Outgoing Webhooks - SLO Tracker - Status Pages Show More Enterprise Starting at $21.00 Per Month Incident Response and Reliability Orchestration at scale. With everything in Premium, plus: - Unlimited Data Retention - Global Event Rules - Intelligent Alert Grouping (IAG) - Auto Pause Transient Alerts (APTA) - Past Incident Insights - ServiceNow Bidirectional Sync - Live Call Routing [Add-On] Show More Reliability at any cost. Starting from a free forever plan, Squadcast has a plan for every team that scales as they grow. If you are interested in the on-premise version or in a more volume-based pricing option, please contact sales@squadcast.com Pricing information for SolarWinds IT Incident Response (Squadcast) is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase SolarWinds IT Incident Response (Squadcast) must be conducted with the seller. Pricing information was last updated on October 10, 2024 Show More Download complete pricing list[DownloadDownload now](#) ## SolarWinds IT Incident Response (Squadcast) Pricing FAQs Generated using AI ### Is SolarWinds IT Incident Response (Squadcast) free, or does it offer a free trial? SolarWinds IT Incident Response (Squadcast) does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details. ### How much does SolarWinds IT Incident Response (Squadcast) cost in 2026? According to G2 data, SolarWinds IT Incident Response (Squadcast) pricing in 2026 starts at $9.00 and can reach $21.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the SolarWinds Worldwide LLC's official pricing page for the most current details. ### Who is SolarWinds IT Incident Response (Squadcast) pricing best suited for? SolarWinds IT Incident Response (Squadcast)'s pricing is best suited for small to mid-market technology and financial services teams seeking a cost-effective alternative to PagerDuty or OpsGenie. G2 reviewers from small businesses frequently praise the Pro tier's affordability for lean on-call operations, while mid-market IT and financial services reviewers gravitate toward Premium for runbooks, SLO tracking, and advanced escalations. Enterprise-tier pricing appeals to larger organizations needing ServiceNow integration and intelligent alert grouping. G2 reviews consistently highlight that startups and small DevOps teams get strong value at lower tiers, while scaling organizations benefit from Premium or Enterprise as incident complexity and compliance requirements grow. ### What are the key differences between the free and paid versions of SolarWinds IT Incident Response (Squadcast)? SolarWinds IT Incident Response (Squadcast) does not offer a permanent free tier but provides a free trial for evaluation. The entry-level Pro plan at $9.00/month covers on-call scheduling, escalations, basic event intelligence, and mobile alerts. SolarWinds IT Incident Response (Squadcast)'s higher tiers unlock significantly more capability: the Premium plan at $16.00/month adds SLO tracking, runbooks, incident workflows, status pages, and unlimited SMS and voice notifications, while the Enterprise plan starting at $21.00/month adds intelligent alert grouping, ServiceNow bidirectional sync, and unlimited data retention. G2 reviewers note that basic features in lower tiers satisfy small teams, but growing organizations require Premium or Enterprise for advanced automation and compliance needs. ### Is SolarWinds IT Incident Response (Squadcast) considered good value for its pricing? G2 reviewers broadly consider SolarWinds IT Incident Response (Squadcast) strong value, particularly compared to alternatives like PagerDuty and OpsGenie. Multiple G2 users explicitly cite switching from PagerDuty due to excessive pricing, praising Squadcast's transparent, no-minimum-commitment model. Reviewers in financial services and IT highlight that the Enterprise plan at $21.00/month delivers competitive features without hidden costs. Some small business and startup reviewers note pricing feels high for leaner teams, and a few G2 reviewers mention wanting a lighter, cheaper tier. Overall, the recurring sentiment across G2 reviews is that SolarWinds IT Incident Response (Squadcast)'s pricing delivers solid value relative to its feature depth and responsive customer support. ## Top-Rated Alternatives [ ![PagerDuty](https://images.g2crowd.com/uploads/product/hd_favicon/d1d426a36640ab716bab27171994b964/pagerduty.svg "PagerDuty") PagerDuty 4.5/5(966) ](https://www.g2.com/products/pagerduty/reviews) [ ![Opsgenie](https://images.g2crowd.com/uploads/product/hd_favicon/1541181470/opsgenie.svg "Opsgenie") Opsgenie 4.2/5(54) ](https://www.g2.com/products/opsgenie/reviews) [ ![xMatters](https://images.g2crowd.com/uploads/product/hd_favicon/103f1ffdbe158913c7f6599b09784512/xmatters.svg "xMatters") xMatters 4.5/5(790) ](https://www.g2.com/products/xmatters/reviews) [ View All Alternatives ](https://www.g2.com/products/solarwinds-it-incident-response-squadcast/competitors/alternatives) ## SolarWinds IT Incident Response (Squadcast) Alternatives Pricing The following is a quick overview of editions offered by other [Incident Management Software](https://www.g2.com/categories/incident-management) | ![PagerDuty](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e5d47d6fbc279b6fd32f29b6058c25a9/pagerduty.png) [PagerDuty](https://www.g2.com/products/pagerduty/reviews) ##### Free | Free Trial5 Users Per Month | Start with on-call and incident response for small teams. - 100/month international phone/SMS notifications included - 1 On-call Schedule - 1 Escalation Policy - API Calls Included - 700+ out-of-box integrations (Monitoring and chat) - No maintenance windows ever [Show More](javascript:void(0);) | | ![xMatters](https://images.g2crowd.com/uploads/product/image/small_square/small_square_75612f6f59f8fd888f1e80113be4a326/xmatters.jpg) [xMatters](https://www.g2.com/products/xmatters/reviews) ##### Free | Free10 Users Per Month | Helps small teams automate away issues - for free - Global on-call scheduling - Manage shifts - On-Call Reminders - On-Call Exceptions - Mobile iOS and Android Apps - Mobile On-Call Management [Show More](javascript:void(0);) | | ![Jira Service Management](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9506dca4f09306207fda64e09c5b171a/jira-service-management.png) [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) ##### Free | 0/agent/month | For small teams starting with a service desk. Up to 3 agents for free. | Various alternatives pricing & plans Free Trial Pricing information for the above various SolarWinds IT Incident Response (Squadcast) alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller. 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