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Compare SpotOn and Toast 
Featured Products
At a Glance
Market Segments
Small-Business (60.3% of reviews)
Small-Business (66.5% of reviews)
Entry-Level Pricing
Starting at $0.00
Starting at $0.00 Per Month
SpotOn
Star Rating
(220)4.4 out of 5
Market Segments
Small-Business (60.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $0.00
Browse all 3 pricing plansToast
Star Rating
(362)4.2 out of 5
Market Segments
Small-Business (66.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $0.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Toast excels in employee management, with users highlighting its effectiveness in handling clock-ins, clock-outs, and payroll reporting. One user mentioned that it provides valuable insights into menu item performance, making it easier to manage inventory and staffing needs.
- Users say SpotOn stands out for its user-friendly interface, which allows staff to quickly learn the system. Reviewers appreciate how the POS layout simplifies daily transactions, making it easy for employees to navigate from order to payment.
- According to verified reviews, Toast offers superior offline functionality, which is crucial for businesses that may experience network issues. Users have praised this feature, noting that it allows operations to continue smoothly even during outages.
- Reviewers mention that SpotOn's quality of support is a significant advantage, with many users rating it highly for responsiveness and helpfulness. This level of support can be a game-changer for businesses needing quick resolutions to technical issues.
- G2 reviewers highlight Toast's robust reporting and analytics capabilities, which help businesses track sales and labor efficiently. Users have noted that the Labor Summary and Sales Summary reports are particularly useful for managing multiple locations.
- Users report that while both products are competitively priced, Toast's ease of use is slightly higher, making it a preferred choice for small businesses looking for a straightforward setup and daily operation. However, SpotOn's fast system performance is also a notable strength, especially for larger venues.
Pricing
Entry-Level Pricing
SpotOn
Quick start
Starting at $0.00
A simple and seamless offer that's perfect for the small counter-service restaurant or cafe
- 15'' Station hardware bundle with guest-facing display
- Cloud-based Restaurant POS software
- Powerful dashboard with marketing, reporting, review management, and access to SpotOn Capital
Toast
Starter Kit
Starting at $0.00
Per Month
Ideal for small restaurants who need one or two terminals to get up and running.
- Cloud-based point of sale
- Hardware configuration including one terminal
- Real-Time Sales & Menu Reporting
Free Trial
SpotOn
No trial information availableToast
No trial information availableRatings
Meets Requirements
8.5
197
8.5
264
Ease of Use
8.5
199
8.9
264
Ease of Setup
8.4
184
8.2
178
Ease of Admin
8.4
100
8.5
161
Quality of Support
9.1
195
7.7
255
Has the product been a good partner in doing business?
8.8
100
8.3
162
Product Direction (% positive)
8.5
196
8.3
254
Features by Category
Core HR
Not enough data
8.2
14
Not enough data
8.9
14
Not enough data
8.3
7
Not enough data
8.0
11
Not enough data
9.0
13
Not enough data
8.5
11
Generative AI
Not enough data
Not enough data
Platform
Not enough data
7.5
36
Not enough data
7.3
28
Not enough data
8.1
25
Not enough data
8.4
40
Not enough data
7.9
38
Not enough data
8.2
34
Not enough data
8.1
40
Not enough data
8.1
37
Employee Self Service
Not enough data
8.4
38
Not enough data
7.6
22
Not enough data
7.7
32
Administration
Not enough data
8.4
41
Not enough data
8.1
32
Not enough data
8.6
39
Not enough data
Feature Not Available
Not enough data
8.1
31
Not enough data
7.7
30
Not enough data
7.8
29
Not enough data
8.4
37
Not enough data
8.5
36
Taxes
Not enough data
8.4
38
Not enough data
8.2
32
Not enough data
8.4
30
Integration
Not enough data
7.6
28
Not enough data
8.3
33
Not enough data
8.1
26
Not enough data
7.5
25
Platform
Not enough data
7.8
45
Not enough data
8.3
45
Not enough data
8.6
45
Not enough data
8.2
37
POS
9.0
24
Not enough data
6.6
18
Not enough data
7.5
19
Not enough data
8.8
22
Not enough data
8.9
23
Not enough data
Marketing
6.4
19
Not enough data
6.5
18
Not enough data
Administration
7.4
18
Not enough data
8.2
19
Not enough data
9.2
22
Not enough data
7.7
19
Not enough data
Administration
8.3
162
8.8
148
7.2
147
8.0
87
7.1
147
7.6
70
Feature Not Available
8.2
114
8.4
160
8.6
154
7.2
146
8.1
92
Meal Service
8.2
157
8.8
146
8.4
151
8.9
114
8.2
155
8.7
146
8.7
158
8.9
141
7.9
152
8.7
128
Platform Basics
Not enough data
8.6
74
Not enough data
8.3
58
Back Office
Not enough data
8.7
65
Not enough data
8.0
70
Not enough data
8.6
72
Not enough data
7.8
45
Front of Office
Not enough data
9.2
81
Not enough data
8.7
62
Not enough data
8.8
76
Not enough data
7.3
40
Platform Data
Not enough data
9.0
72
Agentic AI - Restaurant Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
8.3
6
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Reporting
9.0
5
Not enough data
Feature Not Available
Not enough data
8.7
5
Not enough data
Media Monitoring
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.0
5
Not enough data
In-House Management
Feature Not Available
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
SpotOn and Toast are categorized as Retail POS, Restaurant POS, and Restaurant Management
Reviews
Reviewers' Company Size
SpotOn
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Toast
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Restaurants
58.9%
Food & Beverages
19.2%
Hospitality
7.9%
Retail
5.1%
Higher Education
1.4%
Other
7.5%
Restaurants
51.9%
Food & Beverages
26.7%
Hospitality
6.5%
Accounting
1.9%
Real Estate
0.9%
Other
12.1%
Alternatives
Discussions
N/A
1 Comment
Official Response from Appetize
N/ARead more
SpotOn has no more discussions with answers
Is there any way to make toast work in a retail non restaurant
2 Comments
EM
I would advise against it. They are made for restaurants, and even that isn’t handled very well. Read more
What are the most important features to consider when buying a restaurant point of sale system?
1 Comment
GH
able to handle offline mode.
This is very important that not many systems can do this.
(toast is great offline)Read more
Is Toast just a point of sale system?
1 Comment
GH
yes, and much more.
they can do inventory, payroll, & martketing
Read more
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