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At a Glance
Market Segments
Small-Business (60.3% of reviews)
Small-Business (66.5% of reviews)
Entry-Level Pricing
Starting at $0.00
Starting at $0.00 Per Month
SpotOn
Star Rating
(213)4.4 out of 5
Market Segments
Small-Business (60.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $0.00
Browse all 3 pricing plansToast
Star Rating
(329)4.2 out of 5
Market Segments
Small-Business (66.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $0.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Toast excels in its "Credit Card Payments" feature, scoring 9.0, while SpotOn follows closely with a score of 9.1. Reviewers mention that Toast's integration with various payment methods is seamless, making transactions quick and efficient.
- Reviewers mention that Toast's "Inventory Management" feature is rated at 7.9, which is higher than SpotOn's 7.2. Users say that Toast provides better tools for tracking stock levels and managing supplies, which is crucial for small businesses.
- Users on G2 highlight that Toast's "Employee Scheduling" feature scores 7.7, while SpotOn's is lower at 7.0. Reviewers say that Toast offers more intuitive scheduling options, making it easier for managers to allocate shifts effectively.
- G2 users report that SpotOn shines in "Quality of Support," with a score of 9.0 compared to Toast's 7.7. Reviewers mention that SpotOn's customer service is responsive and helpful, which is vital for businesses needing quick resolutions.
- Users say that Toast's "Reporting & Analytics" feature is rated at 8.6, slightly higher than SpotOn's 8.4. Reviewers mention that Toast provides more comprehensive insights into sales and customer behavior, aiding in better decision-making.
- Reviewers mention that both products offer "Employee Management" features, but Toast scores 8.8 while SpotOn is at 8.9. Users report that SpotOn's tools for managing employee profiles and permissions are slightly more robust, making it easier to handle staff-related tasks.
Pricing
Entry-Level Pricing
SpotOn
Quick start
Starting at $0.00
A simple and seamless offer that's perfect for the small counter-service restaurant or cafe
- 15'' Station hardware bundle with guest-facing display
- Cloud-based Restaurant POS software
- Powerful dashboard with marketing, reporting, review management, and access to SpotOn Capital
Toast
Starter Kit
Starting at $0.00
Per Month
Ideal for small restaurants who need one or two terminals to get up and running.
- Cloud-based point of sale
- Hardware configuration including one terminal
- Real-Time Sales & Menu Reporting
Free Trial
SpotOn
No trial information availableToast
No trial information availableRatings
Meets Requirements
8.5
192
8.5
252
Ease of Use
8.5
194
8.9
252
Ease of Setup
8.4
180
8.2
167
Ease of Admin
8.3
97
8.5
159
Quality of Support
9.1
190
7.7
246
Has the product been a good partner in doing business?
8.8
97
8.3
160
Product Direction (% positive)
8.5
191
8.3
242
Features by Category
Core HR
Not enough data
8.2
14
Not enough data
8.9
14
Not enough data
8.3
7
Not enough data
8.0
11
Not enough data
9.0
13
Not enough data
8.5
11
Generative AI
Not enough data
Not enough data
Platform
Not enough data
7.5
36
Not enough data
7.3
28
Not enough data
8.1
25
Not enough data
8.4
40
Not enough data
7.9
38
Not enough data
8.2
34
Not enough data
8.1
40
Not enough data
8.1
37
Employee Self Service
Not enough data
8.4
38
Not enough data
7.6
22
Not enough data
7.7
32
Administration
Not enough data
8.4
41
Not enough data
8.1
32
Not enough data
8.6
39
Not enough data
Feature Not Available
Not enough data
8.1
31
Not enough data
7.7
30
Not enough data
7.8
29
Not enough data
8.4
37
Not enough data
8.5
36
Taxes
Not enough data
8.4
38
Not enough data
8.2
32
Not enough data
8.4
30
Integration
Not enough data
7.6
28
Not enough data
8.3
33
Not enough data
8.1
26
Not enough data
7.5
25
Platform
Not enough data
7.8
45
Not enough data
8.3
45
Not enough data
8.6
45
Not enough data
8.2
37
POS
9.0
23
Not enough data
6.6
18
Not enough data
7.5
19
Not enough data
8.8
22
Not enough data
8.9
23
Not enough data
Marketing
6.4
19
Not enough data
6.5
18
Not enough data
Administration
7.4
18
Not enough data
8.2
19
Not enough data
9.1
20
Not enough data
7.7
19
Not enough data
Administration
8.3
161
8.8
147
7.2
146
7.9
86
7.1
146
7.6
70
Feature Not Available
8.2
112
8.4
156
8.7
149
7.2
146
8.1
90
Meal Service
8.2
155
8.8
142
8.4
151
8.9
113
8.2
155
8.7
146
8.7
158
8.8
140
7.9
151
8.6
124
Platform Basics
Not enough data
8.5
73
Not enough data
8.3
58
Back Office
Not enough data
8.7
64
Not enough data
8.1
69
Not enough data
8.6
71
Not enough data
7.8
45
Front of Office
Not enough data
9.2
81
Not enough data
8.7
62
Not enough data
8.8
76
Not enough data
7.3
40
Platform Data
Not enough data
9.0
72
Agentic AI - Restaurant Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
8.3
6
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Reporting
9.0
5
Not enough data
Feature Not Available
Not enough data
8.7
5
Not enough data
Media Monitoring
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.0
5
Not enough data
In-House Management
Feature Not Available
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
SpotOn and Toast are categorized as Restaurant POS and Retail POS
Reviews
Reviewers' Company Size
SpotOn
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Toast
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Restaurants
59.3%
Food & Beverages
19.6%
Hospitality
8.1%
Retail
4.8%
Higher Education
1.0%
Other
7.2%
Restaurants
53.2%
Food & Beverages
26.1%
Hospitality
6.8%
Accounting
1.6%
Real Estate
1.0%
Other
11.3%
Alternatives
Discussions
N/A
1 Comment
Official Response from Appetize
N/ARead more
SpotOn has no more discussions with answers
Is there any way to make toast work in a retail non restaurant
2 Comments
EM
I would advise against it. They are made for restaurants, and even that isn’t handled very well. Read more
What are the most important features to consider when buying a restaurant point of sale system?
1 Comment
GH
able to handle offline mode.
This is very important that not many systems can do this.
(toast is great offline)Read more
Is Toast just a point of sale system?
1 Comment
GH
yes, and much more.
they can do inventory, payroll, & martketing
Read more
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