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# SpotOn vs Toast Comparison - What are their main differences?

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SpotOnToast[+ Add Product](#)

Reviews

**SpotOn** [

4.4/5(246)

](https://www.g2.com/products/spoton/reviews#reviews)

**Toast** [

4.2/5(372)

](https://www.g2.com/products/toast/reviews#reviews)

Pricing

**SpotOn**
 **Starting at $0.00** · Quick start

**Toast**
 **Starting at $0.00** Per Month · Starter Kit

**Pricing Insights**
from reviews

Time to Implement

**SpotOn**
1 month

Based on 6 responses

**Toast**
1 month

Based on 77 responses

Return on Investment

**SpotOn**
11 months7 months sooner

Based on 6 responses

**Toast**
18 months

Based on 69 responses

Perceived Cost

**SpotOn**
$$$$$

**Toast**
$$$$$

Average Discount

**SpotOn**
28%13% more

**Toast**
15%

 ![SpotOn](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_5b0f6e694fe4d7e289e7fc4bffdb8eb5/spoton.png "SpotOn")

 ![Toast](https://images.g2crowd.com/uploads/product/hd_favicon/d30e14b19155fd76ac383dcfab4c11f3/toast.svg "Toast")

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Pros & Cons

**SpotOn**
[
Customer Support (75)
](https://www.g2.com/products/spoton/reviews?filters%5Bsentiment_snippet%5D=1365333&qs=pros-and-cons#reviews)[
Ease of Use (66)
](https://www.g2.com/products/spoton/reviews?filters%5Bsentiment_snippet%5D=1364400&qs=pros-and-cons#reviews)[
Poor Customer Support (26)
](https://www.g2.com/products/spoton/reviews?filters%5Bsentiment_snippet%5D=1365156&qs=pros-and-cons#reviews)[
Difficult Setup (16)
](https://www.g2.com/products/spoton/reviews?filters%5Bsentiment_snippet%5D=1364895&qs=pros-and-cons#reviews)

**Toast**
[
Ease of Use (93)
](https://www.g2.com/products/toast/reviews?filters%5Bsentiment_snippet%5D=1878681&qs=pros-and-cons#reviews)[
Intuitive (33)
](https://www.g2.com/products/toast/reviews?filters%5Bsentiment_snippet%5D=1879505&qs=pros-and-cons#reviews)[
Poor Customer Support (29)
](https://www.g2.com/products/toast/reviews?filters%5Bsentiment_snippet%5D=1881116&qs=pros-and-cons#reviews)[
Expensive (19)
](https://www.g2.com/products/toast/reviews?filters%5Bsentiment_snippet%5D=1879272&qs=pros-and-cons#reviews)

Integrations

**SpotOn**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_bd35168858a5693ac47d68eaf646dc72/7shifts.png "Product Avatar Image")

7shifts

](https://www.g2.com/products/7shifts/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_de7b0518c01aad23330b32c4acb323dd/adp-workforce-now.jpg "Product Avatar Image")

Workforce Now

](https://www.g2.com/products/adp-workforce-now/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_bb4b84b3a6c311a7a0329299fd617eca/buyers-edge-platform-back-office.png "Product Avatar Image")

Back Office

](https://www.g2.com/products/buyers-edge-platform-back-office/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_eea6b3c9cb35b08240cffcba282086b9/beersaver.jpg "Product Avatar Image")

BeerSAVER

](https://www.g2.com/products/beersaver/reviews)[
View all
](https://www.g2.com/products/spoton/integrations)

**Toast**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_bd35168858a5693ac47d68eaf646dc72/7shifts.png "Product Avatar Image")

7shifts

](https://www.g2.com/products/7shifts/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7f76f4acbb2119b382b2e560f4c8cbb8/cogs-well.png "Product Avatar Image")

COGS-Well

](https://www.g2.com/products/cogs-well/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_377b957095a10172ac4f93c7131d7f16/crunchtime-kitchen.jpg "Product Avatar Image")

Crunchtime Kitchen

](https://www.g2.com/products/crunchtime-kitchen/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_766bec41dab81c3a436d5afed2f57949/proliant.jpg "Product Avatar Image")

ProLiant

](https://www.g2.com/products/proliant/reviews)[
View all
](https://www.g2.com/products/toast/integrations)

Screenshots

**SpotOn**
 ![SpotOn screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1214548/Hardware-1.png)

**Toast**
 ![Toast screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/175750/G2-TG2.png)

Ratings

Meets Requirements

**SpotOn**

8.5

8.5213

**Toast**

8.5

8.5271

Ease of Use

**SpotOn**

8.5

8.5216

**Toast**

8.8

8.8273

Ease of Setup

**SpotOn**

8.4

8.4201

**Toast**

8.2

8.2185

Ease of Admin

**SpotOn**

8.4

8.4107

**Toast**

8.5

8.5162

Quality of Support

**SpotOn**

9.1

9.1211

**Toast**

7.8

7.8261

Has the product been a good partner in doing business?

**SpotOn**

8.9

8.9107

**Toast**

8.3

8.3163

Product Direction (% positive)

**SpotOn**

8.6

8.6212

**Toast**

8.2

8.2262

Features

Restaurant POS[Hide 88 FeaturesShow 88 Features](javascript:void(0);)

8.0

189

8.5

192

Administration

Menu Building

8.4

170

8.7(won by 0.3)

149

Inventory Management

7.2

149

8.0(won by 0.8)

89

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Employee Scheduling

7.2

150

7.6(won by 0.4)

71

Reporting & Analytics

8.5

166

8.6(won by 0.1)

158

Loyalty Management

7.2

151

8.1(won by 0.9)

92

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Accounting

Feature Not Available

8.3(won by default)

115

Retail Inventory Management

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Layaway Management

Not enough data

Not enough data

Delivery Management

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Meal Service

Payment Gateway

8.2

161

8.8(won by 0.6)

148

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Table Management

8.4

153

8.9(won by 0.5)

115

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Check Adjustment

8.3

158

8.7(won by 0.4)

147

Kitchen Tickets

8.7

162

8.9(won by 0.2)

141

Takeout & Delivery

7.9

156

8.7(won by 0.8)

131

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Receipt Management

Not enough data

Not enough data

Sales Tax Management

Not enough data

Not enough data

Gift Card Management

Not enough data

Not enough data

Promotions Management

Not enough data

Not enough data

Purchase Order Management

Not enough data

Not enough data

Returns Management

Not enough data

Not enough data

eCommerce Management

Not enough data

Not enough data

Commission Management

Not enough data

Not enough data

Sales Order Management

Not enough data

Not enough data

Discount Management

Not enough data

Not enough data

Order Management

Not enough data

Not enough data

Recipe Management

Not enough data

Not enough data

Reservations Management

Not enough data

Not enough data

Tips Management

Not enough data

Not enough data

Bar Tab Management

Not enough data

Not enough data

Employee Management

Not enough data

Not enough data

Cash Management

Not enough data

Not enough data

Kitchen/Menu Management

Not enough data

Not enough data

Partial Payments

Not enough data

Not enough data

Stock Management

Not enough data

Not enough data

Pricing Management

Not enough data

Not enough data

Price/Margin Management

Not enough data

Not enough data

Split Checks

Not enough data

Not enough data

Additional Functionality

Barcode/Ticket Scanning

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Accounting Integration

Not enough data

Not enough data

API

Not enough data

Not enough data

Order Tracking

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customer History

Not enough data

Not enough data

Payment Processing

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Dynamic Pricing

Not enough data

Not enough data

Transaction History

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

For Bars/Clubs

Not enough data

Not enough data

Clock In/Out

Not enough data

Not enough data

Credit Card Processing

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Time Clock

Not enough data

Not enough data

Inventory Control

Not enough data

Not enough data

Product Catalog

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Offline Access

Not enough data

Not enough data

Loyalty Program

Not enough data

Not enough data

Sales Trend Analysis

Not enough data

Not enough data

Customizable Categories

Not enough data

Not enough data

Sales Reports

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Restaurant POS

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Inventory Tracking

Not enough data

Not enough data

Point of Sale (POS)

Not enough data

Not enough data

Customer Accounts

Not enough data

Not enough data

For iPad Devices

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

For Retail

Not enough data

Not enough data

Barcode Recognition

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Ordering Automation

Not enough data

Not enough data

Retail POS

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

For Restaurants

Not enough data

Not enough data

Order Entry

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Online Ordering

Not enough data

Not enough data

Payroll[Hide 90 FeaturesShow 90 Features](javascript:void(0);)

Not enough data

8.1

47

Employee Self Service

Web Portal

Not enough data

8.4(won by default)

38

Benefits Manager

Not enough data

7.6(won by default)

22

Mobile

Not enough data

7.7(won by default)

32

Self Service Portal

Not enough data

Not enough data

Administration

Payroll Entry

Not enough data

8.4(won by default)

41

Time Off Accrual

Not enough data

8.1(won by default)

32

Direct Deposit

Not enough data

8.6(won by default)

39

Pre-tax Deductions

Not enough data

8.1(won by default)

31

Wage Garnishment

Not enough data

7.7(won by default)

30

Approvals

Not enough data

7.8(won by default)

29

Check/W-2 Printing

Not enough data

8.4(won by default)

37

Check/W-2 Delivery

Not enough data

8.5(won by default)

36

Expense Reimbursement

Not enough data

Feature Not Available

Split Deposits

Not enough data

Not enough data

Taxes

Tax Calculation

Not enough data

8.4(won by default)

38

Tax Filing

Not enough data

8.2(won by default)

32

Automatic Tax Payment

Not enough data

8.4(won by default)

30

Integration

API / Integration

Not enough data

7.6(won by default)

28

Time Tracking Integration

Not enough data

8.3(won by default)

33

Accounting Integration

Not enough data

8.1(won by default)

26

Core HR Integration

Not enough data

7.5(won by default)

25

API

Not enough data

Not enough data

401(k) Tracking

Not enough data

Not enough data

Expense Tracking

Not enough data

Not enough data

Vacation/Leave Tracking

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Third-Party Integration

Not enough data

Not enough data

Platform

Payroll Reporting

Not enough data

7.8(won by default)

45

User, Role, and Access Management

Not enough data

8.3(won by default)

45

Performance and Reliability

Not enough data

8.6(won by default)

45

Scalability

Not enough data

8.2(won by default)

37

Payroll Reporting

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Compensation Management

Not enough data

Not enough data

Timesheet Management

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

Benefits Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Payroll Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Cash Flow Management

Not enough data

Not enough data

Team Management

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Attendance Management

Not enough data

Not enough data

Deduction Management

Not enough data

Not enough data

Employee Management

Not enough data

Not enough data

Reimbursement Management

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Receipt Management

Not enough data

Not enough data

Time Off Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Expense Management

Not enough data

Not enough data

Additional Functionality

Reminders

Not enough data

Not enough data

Employee Profiles

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

W-2 Preparation

Not enough data

Not enough data

Multi-Country

Not enough data

Not enough data

Employee Database

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Employee Self Service

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Multi-State

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Tax Compliance

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Time Tracking

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Web-based Deployment

Not enough data

Not enough data

Payroll Outsourcing

Not enough data

Not enough data

Expense Claims

Not enough data

Not enough data

Multi-Currency

Not enough data

Not enough data

Corporate/Business

Not enough data

Not enough data

Chatbot

Not enough data

Not enough data

1099 Preparation

Not enough data

Not enough data

Auto Update

Not enough data

Not enough data

Time & Attendance

Not enough data

Not enough data

AI/Machine Learning

Not enough data

Not enough data

Employee Onboarding

Not enough data

Not enough data

Batch Processing

Not enough data

Not enough data

Accounting

Not enough data

Not enough data

For Accountants

Not enough data

Not enough data

For CPA Firms

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

For Small Businesses

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Retail POS[Hide 79 FeaturesShow 79 Features](javascript:void(0);)

7.8

25

Not enough data

POS

Credit Card Payments

9.0(won by default)

24

Not enough data

Barcode Scanning

6.6(won by default)

18

Not enough data

Hardware Integration

7.5(won by default)

19

Not enough data

Price Adjustments

8.8(won by default)

22

Not enough data

Receipts

8.9(won by default)

23

Not enough data

Electronic Payments

Not enough data

Not enough data

Accounting Integration

Not enough data

Not enough data

Marketing

Loyalty Programs

6.4(won by default)

19

Not enough data

Email Marketing

6.5(won by default)

18

Not enough data

Administration

Inventory Management

7.4(won by default)

18

Not enough data

Employee Management

8.2(won by default)

19

Not enough data

Reporting

9.2(won by default)

22

Not enough data

E-commerce Integration

7.7(won by default)

19

Not enough data

Electronic Signature

Not enough data

Not enough data

Pricing Management

Not enough data

Not enough data

Gift Card Management

Not enough data

Not enough data

Sales Tax Management

Not enough data

Not enough data

Receipt Management

Not enough data

Not enough data

Promotions Management

Not enough data

Not enough data

Retail Management

Not enough data

Not enough data

Commission Management

Not enough data

Not enough data

Purchase Order Management

Not enough data

Not enough data

Order Management

Not enough data

Not enough data

eCommerce Management

Not enough data

Not enough data

Price/Margin Management

Not enough data

Not enough data

Stock Management

Not enough data

Not enough data

Cash Management

Not enough data

Not enough data

Returns Management

Not enough data

Not enough data

Discount Management

Not enough data

Not enough data

Retail Inventory Management

Not enough data

Not enough data

Additional Functionality

Data Import/Export

Not enough data

Not enough data

Check Printing

Not enough data

Not enough data

Price Optimization

Not enough data

Not enough data

Online Store Builder

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Categorization/Grouping

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Inventory Optimization

Not enough data

Not enough data

Shopping Cart

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Sales Reports

Not enough data

Not enough data

Credit Card Processing

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Mobile App

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Automatic Backup

Not enough data

Not enough data

Label Printing

Not enough data

Not enough data

Point of Sale (POS)

Not enough data

Not enough data

Multi-Currency

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Restaurant POS

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Inventory Tracking

Not enough data

Not enough data

Customer Accounts

Not enough data

Not enough data

For iPad Devices

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Clock In/Out

Not enough data

Not enough data

Transaction History

Not enough data

Not enough data

Sales Trend Analysis

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

API

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

For Retail

Not enough data

Not enough data

Offline Access

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Payment Processing

Not enough data

Not enough data

Barcode Recognition

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Customer History

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Ordering Automation

Not enough data

Not enough data

Retail POS

Not enough data

Not enough data

Product Catalog

Not enough data

Not enough data

Inventory Replenishment

Not enough data

Not enough data

Returns Tracking

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Touch Screen

Not enough data

Not enough data

Restaurant Management[Hide 65 FeaturesShow 65 Features](javascript:void(0);)

Not enough data

8.5

94

Platform Basics

Reporting

Not enough data

8.6(won by default)

74

Interoperability

Not enough data

8.3(won by default)

58

Real-Time Reporting

Not enough data

Not enough data

Labor Cost Reporting

Not enough data

Not enough data

Back Office

Built-in Accounting

Not enough data

8.7(won by default)

65

Employee Management

Not enough data

8.1(won by default)

71

Real-Time Analytics

Not enough data

8.6(won by default)

72

Stock Management

Not enough data

7.8(won by default)

45

Order Management

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Front of Office

Point of Sale (POS)

Not enough data

9.2(won by default)

81

Table Management

Not enough data

8.7(won by default)

62

Kitchen Ticketing

Not enough data

8.8(won by default)

76

Reservations

Not enough data

7.3(won by default)

40

Purchase Order Management

Not enough data

Not enough data

Gift Card Management

Not enough data

Not enough data

Promotions Management

Not enough data

Not enough data

Discount Management

Not enough data

Not enough data

Wait List Management

Not enough data

Not enough data

Reservations Management

Not enough data

Not enough data

Kitchen/Menu Management

Not enough data

Not enough data

Platform Data

Dashboard

Not enough data

9.0(won by default)

72

Activity Dashboard

Not enough data

Not enough data

Agentic AI - Restaurant Management

Autonomous Task Execution

Not enough data

Feature Not Available

Multi-step Planning

Not enough data

Feature Not Available

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Feature Not Available

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Feature Not Available

Accounting Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Generative AI

AI Text Summarization

Not enough data

Feature Not Available

AI Text-to-Speech

Not enough data

Feature Not Available

Generative AI

Not enough data

Not enough data

Additional Functionality

Inventory Tracking

Not enough data

Not enough data

Time Clock

Not enough data

Not enough data

Order Entry

Not enough data

Not enough data

Credit Card Processing

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Sales Reports

Not enough data

Not enough data

Social Promotion

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Loyalty Program

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

API

Not enough data

Not enough data

Order Tracking

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Sales Trend Analysis

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Online Ordering

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Barcode/Ticket Scanning

Not enough data

Not enough data

Delivery Tracking

Not enough data

Not enough data

Customer History

Not enough data

Not enough data

Forecasting

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Electronic Payments

Not enough data

Not enough data

Online Reputation Management[Hide 51 FeaturesShow 51 Features](javascript:void(0);)

8.5

6

Not enough data

Consumer Intelligence

Customer Feedback

8.3(won by default)

6

Not enough data

Competitive Intelligence

Feature Not Available

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Competitive Analysis

Not enough data

Not enough data

Reporting

Revenue Reporting

9.0(won by default)

5

Not enough data

Dashboard

8.7(won by default)

5

Not enough data

Corporate Reporting

Feature Not Available

Not enough data

Media Monitoring

Digital Media Monitoring

8.0(won by default)

5

Not enough data

Social Networks Monitoring

Feature Not Available

Not enough data

Social Media Management

Feature Not Available

Not enough data

Review Monitoring

Not enough data

Not enough data

Brand Management

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

SEO Management

Not enough data

Not enough data

Response Management

Not enough data

Not enough data

Customer Experience Management

Not enough data

Not enough data

Negative Feedback Management

Not enough data

Not enough data

Keyword Tracking

Not enough data

Not enough data

In-House Management

Employee Performance

Feature Not Available

Not enough data

Team Workflow

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Agentic AI - Online Reputation Management

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

AI/Machine Learning

Not enough data

Not enough data

CRM Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Additional Functionality

White Label

Not enough data

Not enough data

Hashtag Tracking

Not enough data

Not enough data

Review Sharing

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Customer Advocacy

Not enough data

Not enough data

Automated Responses

Not enough data

Not enough data

Multi-Channel Distribution

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Employee Advocacy

Not enough data

Not enough data

Widgets

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Scoring

Not enough data

Not enough data

API

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Review Request

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Show 3 feature categories with incomplete data

HCM Software[Hide 26 FeaturesShow 26 Features](javascript:void(0);)

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

AI Text Summarization

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Additional Functionality

Reminders

Not enough data

Not enough data

Applicant Tracking

Not enough data

Not enough data

Time & Attendance

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Learning & Development

Not enough data

Not enough data

Employee Database

Not enough data

Not enough data

Employee Engagement

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Sick Leave Tracking

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Mobile App

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Onboarding

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

360 Degree Feedback

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Succession Planning

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Offboarding

Not enough data

Not enough data

Restaurant Marketing Tools[Hide 12 FeaturesShow 12 Features](javascript:void(0);)

Not enough data

Not enough data

Customer Data and Insights

Customer Analytics

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Campaign Management

Marketing Automation

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

SMS & Push Notifications

Not enough data

Not enough data

Engagement and Retention

Offers Management

Not enough data

Not enough data

Rewards Program

Not enough data

Not enough data

Reputation Management

Not enough data

Not enough data

Integration and Compliance

Analytics and Reporting

Not enough data

Not enough data

Integrations

Not enough data

Not enough data

Compliance and Consent Management

Not enough data

Not enough data

POS[Hide 58 FeaturesShow 58 Features](javascript:void(0);)

Not enough data

Not enough data

Payments

Credit Card Payments

Not enough data

Not enough data

Partial Payments

Not enough data

Not enough data

Split Payments

Not enough data

Not enough data

Discounts

Not enough data

Not enough data

Voided/Refunded Payments

Not enough data

Not enough data

Store Credit Allocation

Not enough data

Not enough data

Tip Adjustments

Not enough data

Not enough data

Offline Payments

Not enough data

Not enough data

Multidevice Payment Acceptance

Not enough data

Not enough data

Next Day Deposits

Not enough data

Not enough data

Electronic Payments

Not enough data

Not enough data

Employee Management

Employee Accounts

Not enough data

Not enough data

Permissions

Not enough data

Not enough data

Commission Tracking

Not enough data

Not enough data

Tab Allocation

Not enough data

Not enough data

Log/Shift Notes

Not enough data

Not enough data

Staff Scheduling

Not enough data

Not enough data

Floor Plans

Not enough data

Not enough data

Customer Accounts

Not enough data

Not enough data

Customer Management

Loyalty Membership

Not enough data

Not enough data

Customer Profiles

Not enough data

Not enough data

Credit Card Filing

Not enough data

Not enough data

Inventory Management

Track Inventory

Not enough data

Not enough data

Inventory Notifications

Not enough data

Not enough data

Product Organization

Not enough data

Not enough data

Multilocation Inventory Tracking

Not enough data

Not enough data

Integrations

Accounting Integrations

Not enough data

Not enough data

Inventory Management Integrations

Not enough data

Not enough data

E-Commerce Integrations

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Order Management

Not enough data

Not enough data

Stock Management

Not enough data

Not enough data

Analytics

Sales Tracking

Not enough data

Not enough data

Guest Counts

Not enough data

Not enough data

End of Day Reports

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Sales Reports

Not enough data

Not enough data

Additional Functionality

AI Copilot

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Offline Access

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Payment Processing

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Barcode Recognition

Not enough data

Not enough data

Credit Card Processing

Not enough data

Not enough data

Transaction History

Not enough data

Not enough data

Restaurant POS

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Customer History

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Point of Sale (POS)

Not enough data

Not enough data

Ordering Automation

Not enough data

Not enough data

API

Not enough data

Not enough data

Retail POS

Not enough data

Not enough data

Sales Trend Analysis

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![SpotOn](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_5b0f6e694fe4d7e289e7fc4bffdb8eb5/spoton.png "SpotOn")](https://www.g2.com/products/spoton/reviews)

SpotOn

Small-Business(50 or fewer emp.)

63.2%

Mid-Market(51-1000 emp.)

35.1%

Enterprise(\> 1000 emp.)

1.7%

[![Toast](https://images.g2crowd.com/uploads/product/hd_favicon/d30e14b19155fd76ac383dcfab4c11f3/toast.svg "Toast")](https://www.g2.com/products/toast/reviews)

Toast

Small-Business(50 or fewer emp.)

66.0%

Mid-Market(51-1000 emp.)

32.5%

Enterprise(\> 1000 emp.)

1.5%

Small-Business

(50 or fewer emp.)

63.2%

66.0%

Mid-Market

(51-1000 emp.)

35.1%

32.5%

Enterprise

(\> 1000 emp.)

1.7%

1.5%

Reviewers' Industry

[![SpotOn](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_5b0f6e694fe4d7e289e7fc4bffdb8eb5/spoton.png "SpotOn")](https://www.g2.com/products/spoton/reviews)
SpotOn

Restaurants

59.9%

Food & Beverages

19.8%

Hospitality

7.3%

Retail

4.7%

Higher Education

1.3%

Other

6.9%

[![Toast](https://images.g2crowd.com/uploads/product/hd_favicon/d30e14b19155fd76ac383dcfab4c11f3/toast.svg "Toast")](https://www.g2.com/products/toast/reviews)
Toast

Restaurants

51.8%

Food & Beverages

26.5%

Hospitality

6.3%

Accounting

1.8%

Financial Services

0.9%

Other

12.7%

FAQs

## SpotOn vs Toast FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between Toast vs SpotOn?

SpotOn stands out for its higher reviewer satisfaction in support and setup, while Toast is more widely reviewed and recognized for ease of use.

| [Toast](https://www.g2.com/products/toast/reviews) | [SpotOn](https://www.g2.com/products/spoton/reviews) |
| --- | --- |
| 4.2/5 (371 reviews) | 4.4/5 (241 reviews) |
| Small-Business | Small-Business |
| 8.2 | 8.5 |
| 7.8 | 9.1 |
| Ease of Use (93 all-time mentions) | Customer Support (84 all-time mentions) |

### How do the pricing models of Toast and SpotOn compare?

SpotOn is rated higher for value, with reviewers expressing greater satisfaction with its pricing and cost structure than Toast.

- **Toast:** In recent reviews, several reviewers cite Toast as expensive and mention confusing pricing, with 19 all-time mentions of cost as a trade-off.
- **SpotOn:** Reviewers highlight lower fees and competitive SaaS rates, with positive sentiment around value and month-to-month billing.
- **Switching-reason:** Recent reviews mention switching from Toast to SpotOn for better support and lower fees.

### What are the best alternatives to Toast and SpotOn?

Square Point of Sale, Aloha Cloud, and Toast are the top alternatives to SpotOn and Toast.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Toast](https://www.g2.com/products/toast/reviews) | 4.2/5 (371 reviews) | Small-Business | Reviewers cite confusing pricing and expensive fees | Ease of Use (93 all-time mentions) |
| [SpotOn](https://www.g2.com/products/spoton/reviews) | 4.4/5 (241 reviews) | Small-Business | Reviewers highlight lower fees and value | Customer Support (84 all-time mentions) |
| [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) | 4.6/5 (1211 reviews) | Small-Business | — | Ease of Use |
| [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) | 3.9/5 (336 reviews) | Mid-Market | — | Comprehensive Features |

### Which Restaurant POS features should I prioritize when comparing Toast and SpotOn?

Buyers should prioritize Reporting, Integrations, Ease of Setup, Customer Support, and Pricing when comparing Toast and SpotOn.

- **Reporting:** Toast (19 all-time mentions), SpotOn (19 all-time mentions); both products are frequently praised for reporting capabilities.
- **Integrations:** Toast (20 all-time mentions), SpotOn (15 all-time mentions); Toast is cited for integrations with accounting and third-party ordering systems, while SpotOn is noted for back office and online ordering integrations.
- **Ease of Setup:** Toast (8.2), SpotOn (8.5); SpotOn scores higher on setup satisfaction.
- **Customer Support:** Toast (7.8), SpotOn (9.1); SpotOn is rated significantly higher for support.
- **Pricing:** Toast has 19 all-time mentions of being expensive, while SpotOn is highlighted for lower fees and better value in recent reviews.

### What are the pros and cons of Toast vs SpotOn?

SpotOn's headline strength is customer support, while Toast is most recognized for ease of use.

- **Toast strengths:** Ease of Use (93 all-time mentions), Intuitive interface (33), Simple setup (24), Comprehensive features (22), Integrations (20), Reporting (19).
- **Toast trade-offs:** Poor customer support (29), Expensive pricing (19), Support access issues (15), Hardware lock-in and complex setup noted in recent reviews.
- **SpotOn strengths:** Customer Support (84 all-time mentions), Ease of Use (66), Staff professionalism (49), Helpful support (43), Reporting (19), Easy integrations (15), Setup ease (15).
- **SpotOn trade-offs:** Poor customer support (26), Difficult setup (16), Technical and connectivity issues (15 and 14), Pricing structure confusion in recent reviews.

### Is Toast or SpotOn better for small businesses?

SpotOn is the better fit for small businesses, with higher satisfaction among small-business reviewers and a stronger support reputation.

- **Toast:** Largest segment is Small-Business; reviewers highlight ease of use and comprehensive features, but note cost concerns and support challenges.
- **SpotOn:** Largest segment is Small-Business; reviewers consistently praise customer support, ease of use, and value, making it a strong choice for small businesses.

### Which Restaurant POS platform has better integrations?

Toast and SpotOn are rated similarly for integrations, with both products receiving positive reviewer sentiment for integration capabilities.

- **Toast:** Integrations with accounting software and third-party ordering systems are cited in 20 all-time reviews.
- **SpotOn:** Back office and online ordering integrations are mentioned in 15 all-time reviews, with additional praise for integration with payroll and scheduling platforms in recent reviews.

### How do Toast and SpotOn compare on customer support?

SpotOn is rated significantly higher than Toast for Quality of Support, with a 1.3-point advantage (9.1 vs 7.8).

- **Toast:** Reviewers mention prompt support and 24-hour availability, but also cite poor customer support in 29 all-time mentions and note slow or inconsistent responses.
- **SpotOn:** Reviewers consistently praise customer support, with 84 all-time mentions, highlighting dedicated account managers, fast response times, and proactive onboarding and training.

### Which is easier to implement, Toast or SpotOn?

SpotOn is rated higher for Ease of Setup, with a 0.3-point advantage (8.5 vs 8.2), and reviewers describe smoother onboarding experiences.

- **Toast:** Reviewers describe the initial setup as sometimes complex and lengthy, with mixed experiences ranging from easy to challenging onboarding.
- **SpotOn:** Reviewers highlight smooth onboarding, easy initial setup, and effective training, with several citing the process as straightforward and well-supported.

### Which product has better Reporting?

Both Toast and SpotOn are highly rated for Reporting, with reviewers citing robust reporting features and similar all-time mention counts.

- **Toast:** Reporting is cited in 19 all-time reviews; reviewers praise customizable reports, sales tracking, and integration with accounting software.
- **SpotOn:** Reporting is cited in 19 all-time reviews; reviewers highlight comprehensive reporting, real-time insights, and actionable data for decision-making.

Alternatives

**SpotOn Alternatives**

 ![Square Point of Sale](https://images.g2crowd.com/uploads/product/hd_favicon/2c901b8fb8dbe0415be49cb1f6e20a46/square-point-of-sale.svg "Square Point of Sale")

[
Square Point of Sale
](/products/square-point-of-sale/reviews)

 ![Aloha Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/45b6848cb3e51074133f320ac1c73cd1/aloha-cloud.svg "Aloha Cloud")

[
Aloha Cloud
](/products/aloha-cloud/reviews)

 ![Restroworks Restaurant POS](https://images.g2crowd.com/uploads/product/hd_favicon/b327fdfee511571d053509224c420f16/restroworks-restaurant-pos.svg "Restroworks Restaurant POS")

[
Restroworks Restaurant POS
](/products/restroworks-restaurant-pos/reviews)

 ![Shopify POS](https://images.g2crowd.com/uploads/product/hd_favicon/82b95df2e9c6cb59fd5f8a0e6c72b620/shopify-shopify-pos.svg "Shopify POS")

[
Shopify POS
](/products/shopify-shopify-pos/reviews)

**Toast Alternatives**

 ![Square Point of Sale](https://images.g2crowd.com/uploads/product/hd_favicon/2c901b8fb8dbe0415be49cb1f6e20a46/square-point-of-sale.svg "Square Point of Sale")

[
Square Point of Sale
](/products/square-point-of-sale/reviews)

 ![Aloha Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/45b6848cb3e51074133f320ac1c73cd1/aloha-cloud.svg "Aloha Cloud")

[
Aloha Cloud
](/products/aloha-cloud/reviews)

 ![Restroworks Restaurant POS](https://images.g2crowd.com/uploads/product/hd_favicon/b327fdfee511571d053509224c420f16/restroworks-restaurant-pos.svg "Restroworks Restaurant POS")

[
Restroworks Restaurant POS
](/products/restroworks-restaurant-pos/reviews)

 ![Owner.com](https://images.g2crowd.com/uploads/product/hd_favicon/9a43d79578d948ee48849114b86b2603/owner-com%282%29.svg "Owner.com")

[
Owner.com
](/products/owner-com/reviews)