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Compare SocialSchedules and When I Work 
At a Glance
Market Segments
Mid-Market (64.3% of reviews)
Small-Business (60.3% of reviews)
Entry-Level Pricing
Free
$2.50 1 user Per Month
SocialSchedules
Star Rating
(15)4.6 out of 5
Market Segments
Mid-Market (64.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Free
Browse all 3 pricing plansWhen I Work
Star Rating
(357)4.4 out of 5
Market Segments
Small-Business (60.3% of reviews)
Pros & Cons
Entry-Level Pricing
$2.50 1 user Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that When I Work excels in overall user satisfaction, with a significantly higher G2 Score compared to SocialSchedules. Users appreciate its intuitive interface and the ability to easily navigate through scheduling tasks, making it a preferred choice for many small businesses.
- Users say that SocialSchedules offers strong features for managing employee time, such as the ability to verify shifts instantly through a smartphone app. This functionality allows employees to request time off or swap shifts seamlessly, which can enhance operational efficiency.
- Reviewers mention that When I Work is particularly praised for its mobile app, which supports staffing and communication effectively. Users find it easy to make adjustments and communicate scheduling needs, contributing to a smoother day-to-day operation.
- According to verified reviews, SocialSchedules shines in its data analytics capabilities, allowing businesses to manage labor costs in real-time. The integration with POS systems is highlighted as a critical feature that helps users align labor with sales data effectively.
- G2 reviewers note that While SocialSchedules has a higher star rating, it has significantly fewer reviews, which may limit the reliability of its feedback. In contrast, When I Work has a robust number of reviews, providing a more comprehensive view of user experiences and satisfaction.
- Users report that When I Work's implementation process is quick and straightforward, with many highlighting the menu-driven design that simplifies onboarding. This ease of setup is a key advantage for businesses looking to get started with scheduling software without extensive training.
Pricing
Entry-Level Pricing
SocialSchedules
Basic
Free
Basic scheduling and time clock features for a single location and department
- Up to 10 employees
- Employee scheduling
- Time clock (kiosk)
When I Work
Single Location or Schedule
$2.50
1 user Per Month
Everything you need to effectively manage a single team or location. All plans include scheduling, time & attendance tracking, and team communication.
- One-click Auto Scheduling
- Unlimited schedule templates
- Time off & availability management
Free Trial
SocialSchedules
Free Trial is available
When I Work
Free Trial is available
Ratings
Meets Requirements
9.7
12
8.8
301
Ease of Use
9.3
9
8.7
304
Ease of Setup
Not enough data
8.7
167
Ease of Admin
10.0
5
8.7
158
Quality of Support
10.0
8
8.4
243
Has the product been a good partner in doing business?
10.0
5
8.7
150
Product Direction (% positive)
8.7
9
8.9
287
Features by Category
Automation
Not enough data
8.2
29
Logistics
Not enough data
7.8
30
Not enough data
7.8
29
Not enough data
8.0
29
Management
Not enough data
8.1
30
Not enough data
8.2
29
Not enough data
8.3
29
Not enough data
8.8
27
Not enough data
8.6
28
Not enough data
8.8
28
Not enough data
8.6
28
Monitoring
Not enough data
7.9
28
Not enough data
8.2
28
Not enough data
8.0
28
Platform Basics
Not enough data
8.0
68
Not enough data
9.0
80
Not enough data
8.8
80
Platform Content
Not enough data
8.4
68
Not enough data
8.0
50
Not enough data
Feature Not Available
Platform Additional Functionality
Not enough data
7.6
59
Not enough data
9.0
77
Not enough data
8.0
58
Feature Not Available
8.6
61
Not enough data
8.2
62
Time Tracking
Not enough data
8.9
95
Not enough data
8.6
84
Not enough data
8.9
69
Client Invoicing
Not enough data
8.1
47
Not enough data
8.2
46
Not enough data
7.7
49
Mobile Time Tracking
Not enough data
9.0
88
Administration
Not enough data
8.3
65
Not enough data
8.8
82
Not enough data
8.9
90
Not enough data
8.7
63
Not enough data
8.8
83
Platform
Not enough data
8.4
67
Not enough data
8.2
57
Not enough data
8.4
59
Not enough data
8.9
90
Not enough data
8.9
84
Not enough data
7.7
61
Platform
Not enough data
8.1
70
Not enough data
7.1
34
Not enough data
7.9
51
Not enough data
8.6
76
Not enough data
8.9
77
Not enough data
8.8
76
Not enough data
8.2
61
Not enough data
8.6
76
Workforce Management Platform Features
Not enough data
8.4
74
Not enough data
9.1
109
Not enough data
9.0
100
Not enough data
8.9
97
Not enough data
8.0
71
Not enough data
8.0
71
Not enough data
8.1
67
Not enough data
8.7
87
Not enough data
8.7
102
Not enough data
8.4
99
Categories
Categories
Shared Categories
SocialSchedules and When I Work are categorized as Employee Scheduling and Time & Attendance
Unique Categories
SocialSchedules has no unique categories
When I Work is categorized as Time Tracking and Workforce Management
Reviews
Reviewers' Company Size
SocialSchedules
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
When I Work
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Food & Beverages
21.4%
Restaurants
14.3%
Hospitality
14.3%
Retail
7.1%
Photography
7.1%
Other
35.7%
Hospital & Health Care
9.9%
Retail
7.6%
Hospitality
5.8%
Food & Beverages
5.8%
Consumer Services
5.0%
Other
65.9%
Alternatives
Discussions
SocialSchedules has no discussions with answers
How can I interface with my Scheduling Coordinator about requests other than time off?
3 Comments
Official Response from When I Work
Hi Matthew! Tiffany here with When I Work Customer Care. We offer real time communication with your team through Workchat. Here is our guide that goes over...Read more
Can you integrate it with Tsheets?
2 Comments
Official Response from When I Work
Hi Melinda! Tiffany here with When I Work Customer Care. We do not integrate with T-Sheets but I understand how this would be a beneficial option! We do...Read more
Airplane mode/Phone off
2 Comments
Official Response from When I Work
Hi Mandi! Tiffany here with When I Work Customer Care. The app only captures an employee's location at the time of Clock In and Clock Out. It does not...Read more
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