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Compare Shopmonkey and Tekmetric

At a Glance
Shopmonkey
Shopmonkey
Star Rating
(406)4.6 out of 5
Market Segments
Small-Business (97.5% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$179.00 3 User Licenses Per Month
Browse all 4 pricing plans
Tekmetric
Tekmetric
Star Rating
(458)4.9 out of 5
Market Segments
Small-Business (93.9% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$179.00 Per Month
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Tekmetric excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Shopmonkey. Users appreciate its comprehensive features, such as the ability to clearly separate parts, labor, and sublet costs, which simplifies revenue tracking and gross profit analysis.
  • Users say that Tekmetric's ease of use is a standout feature, with many highlighting its intuitive interface that allows for efficient task management. One user noted, "I like the usability of the platform and the ability to build tickets with ease," which contributes to a smoother daily workflow.
  • According to verified reviews, Shopmonkey is praised for its straightforward functionality and excellent customer support. Users find it convenient for entering data for vehicle inspections and appreciate the ability to communicate with customers directly from their profiles, making it a versatile tool for daily operations.
  • Reviewers mention that while Tekmetric offers robust features for invoicing, estimating, and parts ordering, Shopmonkey shines in its user-friendly design, making it easy to navigate even for those who may not be tech-savvy. One user expressed satisfaction with its "ease of use" and helpful invoicing features.
  • G2 reviewers highlight that Tekmetric's commitment to continuous improvement is evident, as it frequently updates its platform based on client feedback. This responsiveness to user needs is a significant advantage, as noted by a user who appreciates the regular updates that enhance functionality.
  • Users report that while both platforms have similar entry-level pricing, Tekmetric's higher ratings in areas like inventory management and reporting analytics suggest it may provide more value for businesses looking for comprehensive management tools. One user emphasized the importance of these features in keeping their daily tasks organized.
Pricing
Entry-Level Pricing
Shopmonkey
Basic
$179.00
3 User Licenses Per Month
Browse all 4 pricing plans
Tekmetric
Start
$179.00
Per Month
Browse all 4 pricing plans
Free Trial
Shopmonkey
No trial information available
Tekmetric
No trial information available
Ratings
Meets Requirements
8.6
354
9.2
385
Ease of Use
8.9
359
9.4
398
Ease of Setup
8.9
270
9.4
313
Ease of Admin
9.0
249
9.5
185
Quality of Support
8.9
345
9.5
376
Has the product been a good partner in doing business?
9.1
247
9.8
187
Product Direction (% positive)
9.2
352
9.8
387
Features by Category
8.3
108
Not enough data
Shop Management
9.2
107
Not enough data
7.5
103
Not enough data
8.0
101
Not enough data
9.0
105
Not enough data
8.9
102
Not enough data
Technician Tools
8.5
105
Not enough data
8.4
102
Not enough data
7.1
102
Not enough data
Customer Management
8.6
100
Not enough data
Feature Not Available
Not enough data
7.7
22
8.7
199
Operations Management - Auto Shop Management
8.4
21
9.0
183
6.3
21
8.4
182
8.3
21
9.3
185
8.0
22
9.1
183
6.3
21
8.8
179
Customer Relationship Management - Auto Shop Management
8.2
20
7.4
175
7.3
20
7.0
172
7.7
20
8.2
180
Financial Management - Auto Shop Management
7.2
21
9.1
181
7.9
21
9.4
181
8.9
21
9.5
187
Categories
Categories
Shared Categories
Shopmonkey
Shopmonkey
Tekmetric
Tekmetric
Shopmonkey and Tekmetric are categorized as Auto Repair and Auto Shop Management
Unique Categories
Shopmonkey
Shopmonkey is categorized as Heavy-Duty Repair
Tekmetric
Tekmetric has no unique categories
Reviews
Reviewers' Company Size
Shopmonkey
Shopmonkey
Small-Business(50 or fewer emp.)
97.5%
Mid-Market(51-1000 emp.)
2.2%
Enterprise(> 1000 emp.)
0.2%
Tekmetric
Tekmetric
Small-Business(50 or fewer emp.)
93.9%
Mid-Market(51-1000 emp.)
5.6%
Enterprise(> 1000 emp.)
0.5%
Reviewers' Industry
Shopmonkey
Shopmonkey
Automotive
84.9%
Transportation/Trucking/Railroad
3.5%
Mechanical or Industrial Engineering
2.5%
Accounting
1.5%
Retail
1.2%
Other
6.4%
Tekmetric
Tekmetric
Automotive
97.6%
Consumer Services
0.7%
Manufacturing
0.2%
Transportation/Trucking/Railroad
0.2%
Market Research
0.2%
Other
0.9%
Alternatives
Shopmonkey
Shopmonkey Alternatives
Alldata
Alldata
Add Alldata
AutoLeap
AutoLeap
Add AutoLeap
Shop-Ware
Shop-Ware
Add Shop-Ware
Fullbay
Fullbay
Add Fullbay
Tekmetric
Tekmetric Alternatives
AutoLeap
AutoLeap
Add AutoLeap
Shop-Ware
Shop-Ware
Add Shop-Ware
Alldata
Alldata
Add Alldata
Fullbay
Fullbay
Add Fullbay
Discussions
Shopmonkey
Shopmonkey Discussions
How soon can we create custom lead request forms/work request forms? Also, when looking at the Line Item Report, can we see parts by their names instead of their descriptions?
1 Comment
Jenn A.
JA
Hi Ivey! I'm Jenn with the Customer Success Team for Shopmonkey. Thanks for reaching out to us here on G2. We have an excellent support team standing by...Read more
Fleet billing
1 Comment
Jenn A.
JA
Hi Chris, This is Jenn from the Success Team. I've reached out to your account manager who will contact you regarding your question. Read more
Monty the Mongoose crying
Shopmonkey has no more discussions with answers
Tekmetric
Tekmetric Discussions
What is Tekmetric used for?
1 Comment
Kathryn M.
KM
Mainly in auto body stores for parts ordering and customer informationRead more
Monty the Mongoose crying
Tekmetric has no more discussions with answers