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Compare Shopmonkey and Tekmetric 
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At a Glance
Market Segments
Small-Business (97.5% of reviews)
Small-Business (94.3% of reviews)
Entry-Level Pricing
$179.00 3 User Licenses Per Month
$179.00 Per Month
Shopmonkey
Star Rating
(405)4.6 out of 5
Market Segments
Small-Business (97.5% of reviews)
Pros & Cons
Entry-Level Pricing
$179.00 3 User Licenses Per Month
Browse all 4 pricing plansTekmetric
Star Rating
(420)4.9 out of 5
Market Segments
Small-Business (94.3% of reviews)
Pros & Cons
Entry-Level Pricing
$179.00 Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviews say that Tekmetric excels in its "Ease of Setup" with a score of 9.4, making it a preferred choice for users who want a quick onboarding process, while Shopmonkey, with a score of 8.9, is noted to have a slightly more complex setup experience.
- Users report that Tekmetric's "Billing and Invoicing" feature stands out with a score of 9.2, providing a seamless experience for managing invoices, whereas Shopmonkey's score of 8.1 indicates that users find it less intuitive in this area.
- Reviewers mention that Tekmetric's "Reports and Analytics" feature is highly rated at 8.9, allowing users to gain valuable insights into their operations, while Shopmonkey's lower score of 7.1 suggests that users feel it lacks depth in reporting capabilities.
- G2 users highlight that Tekmetric's "Customer Management" features, particularly "Repair Updates" and "Customer Portal," are well-received, scoring 8.6 and 8.4 respectively, indicating a strong focus on customer communication, which some users feel Shopmonkey does not match.
- Users on G2 report that Tekmetric's "Task Management" feature, scoring 9.0, is particularly effective for organizing shop tasks, while Shopmonkey's score of 8.6 suggests it may not be as robust in helping users manage their daily operations efficiently.
- Reviewers mention that while Shopmonkey's "Automated Reminders" feature scores 8.4, Tekmetric's lower score of 6.3 indicates that users find it less effective in automating customer follow-ups, which can impact customer retention efforts.
Pricing
Entry-Level Pricing
Shopmonkey
Basic
$179.00
3 User Licenses Per Month
Includes the basic and more:
- Unlimited Quotes & Invoices
- Unlimited SMS & Email
- Reports
Tekmetric
Start
$179.00
Per Month
Unlimited users, unlimited RO's, unlimited support, no hidden fees.
Choose flexible month-to-month billing or a discounted annual plan. No long-term contracts required.
- Unlimited Users
- Unlimited RO's
- Unlimited Digital Vehicle Inspections
Free Trial
Shopmonkey
No trial information availableTekmetric
No trial information availableRatings
Meets Requirements
8.6
353
9.2
363
Ease of Use
8.9
358
9.4
375
Ease of Setup
8.9
269
9.4
293
Ease of Admin
9.1
248
9.5
181
Quality of Support
8.9
344
9.6
355
Has the product been a good partner in doing business?
9.1
246
9.8
183
Product Direction (% positive)
9.2
351
9.8
365
Features by Category
Shop Management
9.2
107
Not enough data
7.5
103
Not enough data
8.0
101
Not enough data
9.0
105
Not enough data
8.9
102
Not enough data
Technician Tools
8.5
105
Not enough data
8.4
102
Not enough data
7.1
102
Not enough data
Customer Management
8.6
100
Not enough data
Feature Not Available
Not enough data
Operations Management - Auto Shop Management
8.4
21
8.9
173
6.3
21
8.3
172
8.3
21
9.2
174
8.0
22
9.1
172
6.3
21
8.8
171
Customer Relationship Management - Auto Shop Management
8.2
20
7.4
170
7.3
20
7.0
169
7.7
20
8.1
169
Financial Management - Auto Shop Management
7.2
21
9.1
172
7.9
21
9.4
173
8.9
21
9.5
173
Categories
Categories
Shared Categories
Shopmonkey and Tekmetric are categorized as Auto Repair and Auto Shop Management
Reviews
Reviewers' Company Size
Shopmonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Tekmetric
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Automotive
84.9%
Transportation/Trucking/Railroad
3.5%
Mechanical or Industrial Engineering
2.5%
Accounting
1.5%
Retail
1.2%
Other
6.4%
Automotive
97.8%
Consumer Services
0.7%
Manufacturing
0.2%
Transportation/Trucking/Railroad
0.2%
Market Research
0.2%
Other
0.7%
Discussions
Fleet billing
1 Comment
JA
Hi Chris,
This is Jenn from the Success Team. I've reached out to your account manager who will contact you regarding your question. Read more
How soon can we create custom lead request forms/work request forms? Also, when looking at the Line Item Report, can we see parts by their names instead of their descriptions?
1 Comment
JA
Hi Ivey!
I'm Jenn with the Customer Success Team for Shopmonkey. Thanks for reaching out to us here on G2. We have an excellent support team standing by...Read more
Shopmonkey has no more discussions with answers
What is Tekmetric used for?
1 Comment
KM
Mainly in auto body stores for parts ordering and customer informationRead more
Tekmetric has no more discussions with answers
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