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Compare Shopmonkey and Tekmetric 
Featured Products
At a Glance
Market Segments
Small-Business (97.5% of reviews)
Small-Business (94.0% of reviews)
Entry-Level Pricing
$179.00 3 User Licenses Per Month
$179.00 Per Month
Shopmonkey
Star Rating
(405)4.6 out of 5
Market Segments
Small-Business (97.5% of reviews)
Pros & Cons
Entry-Level Pricing
$179.00 3 User Licenses Per Month
Browse all 4 pricing plansTekmetric
Star Rating
(443)4.9 out of 5
Market Segments
Small-Business (94.0% of reviews)
Pros & Cons
Entry-Level Pricing
$179.00 Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Tekmetric excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Shopmonkey. Users appreciate the seamless integration of parts houses and labor times, which simplifies the process of building tickets and estimates for customers.
- Users say that Tekmetric's implementation process is notably quick and intuitive, with many highlighting how the system "just works" without the clunkiness of previous management systems. This ease of use is a major advantage for shops looking to streamline their operations.
- Reviewers mention that while Shopmonkey is straightforward and easy to navigate, it falls short in certain advanced features like inventory management and digital vehicle inspections. Users have noted that Tekmetric's tech board features and inspection capabilities provide a more comprehensive solution for managing daily tasks.
- According to verified reviews, Tekmetric shines in customer support quality, receiving high praise for its responsiveness and helpfulness. Users have shared positive experiences with support, contrasting with Shopmonkey, where some users have reported mixed experiences with customer service.
- Users highlight that both platforms have similar entry-level pricing, but Tekmetric's additional features, such as robust reporting and analytics tools, offer more value for small businesses looking to gain insights into their operations.
- Reviewers note that while Shopmonkey is appreciated for its ease of use and multi-functional capabilities, Tekmetric's superior task management and billing features make it a more powerful tool for shops that require detailed tracking and invoicing capabilities.
Pricing
Entry-Level Pricing
Shopmonkey
Basic
$179.00
3 User Licenses Per Month
Includes the basic and more:
- Unlimited Quotes & Invoices
- Unlimited SMS & Email
- Reports
Tekmetric
Start
$179.00
Per Month
Unlimited users, unlimited RO's, unlimited support, no hidden fees.
Choose flexible month-to-month billing or a discounted annual plan. No long-term contracts required.
- Unlimited Users
- Unlimited RO's
- Unlimited Digital Vehicle Inspections
Free Trial
Shopmonkey
No trial information availableTekmetric
No trial information availableRatings
Meets Requirements
8.6
353
9.2
379
Ease of Use
8.9
358
9.4
391
Ease of Setup
8.9
269
9.4
307
Ease of Admin
9.1
248
9.5
184
Quality of Support
8.9
344
9.5
370
Has the product been a good partner in doing business?
9.1
246
9.8
186
Product Direction (% positive)
9.2
351
9.8
380
Features by Category
Shop Management
9.2
107
Not enough data
7.5
103
Not enough data
8.0
101
Not enough data
9.0
105
Not enough data
8.9
102
Not enough data
Technician Tools
8.5
105
Not enough data
8.4
102
Not enough data
7.1
102
Not enough data
Customer Management
8.6
100
Not enough data
Feature Not Available
Not enough data
Operations Management - Auto Shop Management
8.4
21
9.0
181
6.3
21
8.4
178
8.3
21
9.2
181
8.0
22
9.1
180
6.3
21
8.8
177
Customer Relationship Management - Auto Shop Management
8.2
20
7.4
173
7.3
20
7.0
170
7.7
20
8.2
177
Financial Management - Auto Shop Management
7.2
21
9.1
179
7.9
21
9.4
180
8.9
21
9.5
182
Categories
Categories
Shared Categories
Shopmonkey and Tekmetric are categorized as Auto Repair and Auto Shop Management
Reviews
Reviewers' Company Size
Shopmonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Tekmetric
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Automotive
84.9%
Transportation/Trucking/Railroad
3.5%
Mechanical or Industrial Engineering
2.5%
Accounting
1.5%
Retail
1.2%
Other
6.4%
Automotive
97.8%
Consumer Services
0.7%
Manufacturing
0.2%
Transportation/Trucking/Railroad
0.2%
Market Research
0.2%
Other
0.7%
Discussions
How soon can we create custom lead request forms/work request forms? Also, when looking at the Line Item Report, can we see parts by their names instead of their descriptions?
1 Comment
JA
Hi Ivey!
I'm Jenn with the Customer Success Team for Shopmonkey. Thanks for reaching out to us here on G2. We have an excellent support team standing by...Read more
Fleet billing
1 Comment
JA
Hi Chris,
This is Jenn from the Success Team. I've reached out to your account manager who will contact you regarding your question. Read more
Shopmonkey has no more discussions with answers
What is Tekmetric used for?
1 Comment
KM
Mainly in auto body stores for parts ordering and customer informationRead more
Tekmetric has no more discussions with answers
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