Link copied to clipboard # Shopmonkey vs Tekmetric Comparison - What are their main differences? Share [ Export ](/compare/shopmonkey/tekmetric/export.csv) ShopmonkeyTekmetric[+ Add Product](#) Pricing **Shopmonkey** **$239.00** 3 User Licenses Per Month · Basic **$399.00** 4 User Licenses Per Month · Clever **$499.00** 5 User Licenses Per Month · Genius **Contact Us** Per Month · Multi-Shop Show more **Tekmetric** **$179.00** Per Month · Start **$309.00** Per Month · Grow **$409.00** Per Month · Scale **Contact Us** · Enterprise Show more **Pricing Insights** from reviews Perceived Cost **Shopmonkey** $$$$$ **Tekmetric** $$$$$ Average Discount **Shopmonkey** 11%1% more **Tekmetric** 10% Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **Shopmonkey** 6 months Based on 100 responses **Tekmetric** 6 months Based on 100 responses Return on Investment **Shopmonkey** 6 months Based on 100 responses **Tekmetric** 6 months Based on 100 responses ## Shopmonkey vs. Tekmetric Comparison Summary Last Updated November 02, 2026 based on 143 verified G2 reviews. Generated using AI Tekmetric scores higher for ease of setup, 9.4 versus 8.9.Tekmetric scores higher for support quality, 9.5 versus 8.9.Both products primarily serve small businesses, so selection turns on workflow priorities rather than company size. ![Shopmonkey](https://images.g2crowd.com/uploads/product/hd_favicon/6b6a173e7dd0cd21446c70176e2a46a0/shopmonkey.svg "Shopmonkey") Shopmonkey 4.6/5(411) Tekmetric is best suited for small auto repair shops prioritizing integrated estimates, inspections, parts workflows, and operational reporting in one system. ![Tekmetric](https://images.g2crowd.com/uploads/product/hd_favicon/5ee9285bb4808dac54367783d145a0a6/tekmetric.svg "Tekmetric") Tekmetric 4.9/5(534) Shopmonkey is recommended for small auto repair teams emphasizing customer self-service scheduling, real-time vehicle updates, texting, and digital approvals. | | [Tekmetric](https://www.g2.com/products/tekmetric/reviews) | [Shopmonkey](https://www.g2.com/products/shopmonkey/reviews) | | --- | --- | --- | | G2 Rating | 4.9/5 (533 reviews) | 4.6/5 (411 reviews) | | Largest Segment | Small-Business | Small-Business | | Ease of Setup | 9.4/10 | 8.9/10 | | Quality of Support | 9.5/10 | 8.9/10 | | Top Reviewer-Cited Strength | Ease of use | Customer communication | Show more **Pros & Cons** from reviews **Shopmonkey** [ Ease of Use (17) ](https://www.g2.com/products/shopmonkey/reviews?filters%5Bsentiment_snippet%5D=1373090&qs=pros-and-cons#reviews)[ Communication (12) ](https://www.g2.com/products/shopmonkey/reviews?filters%5Bsentiment_snippet%5D=1373894&qs=pros-and-cons#reviews)[ Limited Functionality (8) ](https://www.g2.com/products/shopmonkey/reviews?filters%5Bsentiment_snippet%5D=1373240&qs=pros-and-cons#reviews)[ Missing Features (8) ](https://www.g2.com/products/shopmonkey/reviews?filters%5Bsentiment_snippet%5D=1373414&qs=pros-and-cons#reviews) **Tekmetric** [ Ease of Use (135) ](https://www.g2.com/products/tekmetric/reviews?filters%5Bsentiment_snippet%5D=1247651&qs=pros-and-cons#reviews)[ Integrations (53) ](https://www.g2.com/products/tekmetric/reviews?filters%5Bsentiment_snippet%5D=1246512&qs=pros-and-cons#reviews)[ Missing Features (30) ](https://www.g2.com/products/tekmetric/reviews?filters%5Bsentiment_snippet%5D=1247277&qs=pros-and-cons#reviews)[ Parts Management (22) ](https://www.g2.com/products/tekmetric/reviews?filters%5Bsentiment_snippet%5D=1247296&qs=pros-and-cons#reviews) Integrations **Shopmonkey** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_38c66e7ac1a233e2fa83f0998137cc1d/alldata.jpeg "Product Avatar Image") Alldata ](https://www.g2.com/products/alldata/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c446f138a7ed8908af84a0e37c9bc938/https-www-quarksup-com-module-recrutement.jpg "Product Avatar Image") https://www.quarksup.com/mo... ](https://www.g2.com/products/https-www-quarksup-com-module-recrutement/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a404a569796e62802135895031932584/nexpart-ecommerce.jpg "Product Avatar Image") Nexpart eCommerce ](https://www.g2.com/products/nexpart-ecommerce/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9b6fff162203f34c4fb8eeaeafd09ef8/partstech-partstech.jpg "Product Avatar Image") PartsTech ](https://www.g2.com/products/partstech-partstech/reviews)[ View all ](https://www.g2.com/products/shopmonkey/integrations) **Tekmetric** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_38c66e7ac1a233e2fa83f0998137cc1d/alldata.jpeg "Product Avatar Image") Alldata ](https://www.g2.com/products/alldata/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3a4eea381f6870a5a85cb16591444185/autoflow-autoflow.jpg "Product Avatar Image") AutoFlow ](https://www.g2.com/products/autoflow-autoflow/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8aae81e3293d3e68171f1cf4640fee9b/autovitals.png "Product Avatar Image") AutoVitals ](https://www.g2.com/products/autovitals/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_fc04577d86e19a241079e83fdc832498/back-office.png "Product Avatar Image") Back Office ](https://www.g2.com/products/back-office/reviews)[ View all ](https://www.g2.com/products/tekmetric/integrations) Screenshots **Shopmonkey** ![Shopmonkey screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1696029/HERO-_20_.png) **Tekmetric** ![Tekmetric screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1944585/1-v3---Job-Board---SMS%282%29.png) **Ratings** from reviews Meets Requirements **Shopmonkey** **8.6** /10 Based on 358 responses **Tekmetric** **9.2** /10 Based on 436 responses Ease of Use **Shopmonkey** **8.9** /10 Based on 363 responses **Tekmetric** **9.4** /10 Based on 449 responses Ease of Setup **Shopmonkey** **8.9** /10 Based on 273 responses **Tekmetric** **9.4** /10 Based on 363 responses Ease of Admin **Shopmonkey** **9.0** /10 Based on 251 responses **Tekmetric** **9.5** /10 Based on 209 responses Quality of Support **Shopmonkey** **8.9** /10 Based on 349 responses **Tekmetric** **9.5** /10 Based on 423 responses Has the product been a good partner in doing business? **Shopmonkey** **9.1** /10 Based on 249 responses **Tekmetric** **9.8** /10 Based on 211 responses Product Direction (% positive) **Shopmonkey** **9.2** /10 Based on 354 responses **Tekmetric** **9.8** /10 Based on 428 responses **Features** ratings from reviews Auto Shop Management **7.8** /10 Based on 26 responses **8.7** /10 Based on 250 responses Heavy-Duty Repair **8.3** /10 Based on 109 responses Not enough data ## Shopmonkey vs. Tekmetric: Which Is Best for You? Generated using AI Last updated October 01, 2026, based on 924 verified G2 reviews. ![Shopmonkey](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_61d39d7cfbdc4f5cbc80c3708025dcf4/shopmonkey.jpg "Shopmonkey") ### Choose Shopmonkey if… - You want a **single platform for invoicing, scheduling, quoting, and customer communication**. - You need **easy customer communication with text and email messaging** to improve service transparency. - You prefer **simple scheduling with drag-and-drop job assignment and real-time updates**. - You want **digital records and organization to reduce paper use and improve searchability**. - You run a **small business needing easy-to-use software with quick customer support**. Show more ![Tekmetric](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_6ffb549a02d095338e5af893640c1f21/tekmetric.png "Tekmetric") ### Choose Tekmetric if… - You want a **fully integrated system combining parts ordering, inspections, and payment processing**. - You need **robust digital vehicle inspections with photo and video sharing** to build customer trust. - You require **fast, reliable software with minimal crashes and smooth workflow transitions**. - You want **customizable dashboards and reporting to track sales, labor, and productivity**. - You operate a **high-volume shop needing easy onboarding and strong vendor integrations**. Show more User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 97.6% Mid-Market(51-1000 emp.) 2.2% Enterprise(\> 1000 emp.) 0.2% Small-Business(50 or fewer emp.) 97.6% Mid-Market(51-1000 emp.) 2.2% Enterprise(\> 1000 emp.) 0.2% Small-Business(50 or fewer emp.) 93.6% Mid-Market(51-1000 emp.) 6.0% Enterprise(\> 1000 emp.) 0.4% Small-Business(50 or fewer emp.) 93.6% Mid-Market(51-1000 emp.) 6.0% Enterprise(\> 1000 emp.) 0.4% **Reviewers' Industry** [![Shopmonkey](https://images.g2crowd.com/uploads/product/hd_favicon/6b6a173e7dd0cd21446c70176e2a46a0/shopmonkey.svg "Shopmonkey")](https://www.g2.com/products/shopmonkey/reviews) Shopmonkey Automotive 85.1% Transportation/Trucking/Railroad 3.4% Mechanical or Industrial Engineering 2.4% Accounting 1.5% Retail 1.2% Other 6.4% [![Tekmetric](https://images.g2crowd.com/uploads/product/hd_favicon/5ee9285bb4808dac54367783d145a0a6/tekmetric.svg "Tekmetric")](https://www.g2.com/products/tekmetric/reviews) Tekmetric Automotive 97.9% Consumer Services 0.6% Manufacturing 0.2% Transportation/Trucking/Railroad 0.2% Market Research 0.2% Other 0.8% Alternatives **Shopmonkey Alternatives** ![Alldata](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_38c66e7ac1a233e2fa83f0998137cc1d/alldata.jpeg "Alldata") [ Alldata ](/products/alldata/reviews) ![AutoLeap](https://images.g2crowd.com/uploads/product/hd_favicon/00f308c2f9a1412e74472ead4a9f1327/autoleap.svg "AutoLeap") [ AutoLeap ](/products/autoleap/reviews) ![Shop-Ware](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_ae9af1a82e4b92717047a270a95f8ed9/shop-ware.png "Shop-Ware") [ Shop-Ware ](/products/shop-ware/reviews) ![Fullbay](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_6f2910e9f782f218700029b1f538d9e3/fullbay.jpg "Fullbay") [ Fullbay ](/products/fullbay/reviews) **Tekmetric Alternatives** ![AutoLeap](https://images.g2crowd.com/uploads/product/hd_favicon/00f308c2f9a1412e74472ead4a9f1327/autoleap.svg "AutoLeap") [ AutoLeap ](/products/autoleap/reviews) ![Shop-Ware](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_ae9af1a82e4b92717047a270a95f8ed9/shop-ware.png "Shop-Ware") [ Shop-Ware ](/products/shop-ware/reviews) ![Alldata](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_38c66e7ac1a233e2fa83f0998137cc1d/alldata.jpeg "Alldata") [ Alldata ](/products/alldata/reviews) ![Fullbay](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_6f2910e9f782f218700029b1f538d9e3/fullbay.jpg "Fullbay") [ Fullbay ](/products/fullbay/reviews) ## Shopmonkey vs Tekmetric FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between Tekmetric vs Shopmonkey? Tekmetric stands out from Shopmonkey with higher reviewer ratings, stronger support, and a greater emphasis on ease of use and setup. | [Tekmetric](https://www.g2.com/products/tekmetric/reviews) | [Shopmonkey](https://www.g2.com/products/shopmonkey/reviews) | | --- | --- | | 4.9/5 (496 reviews) | 4.6/5 (410 reviews) | | Small-Business | Small-Business | | 9.4 | 8.9 | | 9.5 | 8.9 | | Ease of Use (135 all-time mentions) | Ease of Use (17 all-time mentions) | ### How do the pricing models of Tekmetric and Shopmonkey compare? Tekmetric is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to Shopmonkey. - **Tekmetric:** Reviewers describe Tekmetric as competitively priced for the features offered, with several noting the return on investment and cost savings from consolidating multiple tools. - **Shopmonkey:** Recent reviews mention Shopmonkey as cost effective for small shops, but some note that adding users increases the monthly bill and that it can be expensive for limited feature use. - **Switching reasons:** Several reviewers switched from Shopmonkey to Tekmetric citing improved cohesion, reporting functionality, and overall value. ### What are the best alternatives to Tekmetric and Shopmonkey? The top three alternatives to Tekmetric and Shopmonkey are AutoLeap, Shop-Ware, and Alldata. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Tekmetric](https://www.g2.com/products/tekmetric/reviews) | 4.9/5 (496 reviews) | Small-Business | Competitive for features offered | Ease of Use (135 all-time mentions) | | [Shopmonkey](https://www.g2.com/products/shopmonkey/reviews) | 4.6/5 (410 reviews) | Small-Business | Cost effective for small shops | Ease of Use (17 all-time mentions) | | [AutoLeap](https://www.g2.com/products/autoleap/reviews) | 4.8/5 (750 reviews) | Small-Business | — | Comprehensive feature set | | [Shop-Ware](https://www.g2.com/products/shop-ware/reviews) | 4.9/5 (41 reviews) | — | — | User-friendly interface | | [Alldata](https://www.g2.com/products/alldata/reviews) | 4.1/5 (24 reviews) | — | — | Repair information database | ### Which Auto Shop Management features should I prioritize when comparing Tekmetric and Shopmonkey? Buyers comparing Tekmetric and Shopmonkey should prioritize ease of use, customer support, integrations, reporting, and workflow management. - **Ease of Use:** Tekmetric (135 all-time mentions), Shopmonkey (17 all-time mentions) - **Customer Support:** Tekmetric (44 all-time mentions), Shopmonkey (9 all-time mentions) - **Integrations:** Tekmetric (PartsTech, 15 all-time mentions), Shopmonkey (QuickBooks Online, 2 all-time mentions) - **Reporting:** Tekmetric (21 all-time mentions), Shopmonkey (recent reviews cite reporting as a valued feature) - **Workflow Management:** Tekmetric (20 all-time mentions), Shopmonkey (recent reviews highlight workflow and scheduling tools) ### What are the pros and cons of Tekmetric vs Shopmonkey? Tekmetric's headline strength is ease of use and support, while Shopmonkey is praised for communication and organization. - **Tekmetric strengths:** Ease of Use (135 all-time mentions), Features (51), Customer Support (44), Setup Ease (37), Time-saving (35), Efficiency Improvement (34), Reporting (21), Workflow Streamlining (20) - **Tekmetric trade-offs:** Some reviewers desire more direct third-party integrations and deeper custom reporting filters; a few mention repetitive steps for returns and limited customization in Back Office integration. - **Shopmonkey strengths:** Ease of Use (17 all-time mentions), Communication (12), Customer Support (9), Organization System (5), Setup Ease (6), Integrations (5), Invoicing (5) - **Shopmonkey trade-offs:** Limited Functionality (8), Missing Features (8), Parts Management (7), Slow Performance (7), Technical Issues (5), Inventory Management (5), System Instability (4) ### Is Tekmetric or Shopmonkey better for small businesses? Tekmetric is the better fit for small businesses, with a higher small-business segment share and stronger small-business reviewer sentiment. - **Tekmetric:** Small-Business is the largest segment, with reviewers consistently highlighting ease of use, quick setup, and strong support for small shop operations. - **Shopmonkey:** Small-Business is also the largest segment, with reviewers noting ease of use and value for small oil change and family shops, but some mention higher costs as user count increases. ### Which Auto Shop Management platform has better integrations? Tekmetric is favored for integrations, with more reviewer-cited integrations and higher mention counts than Shopmonkey. - **Tekmetric:** PartsTech (15 all-time mentions), Back Office (4 all-time mentions) - **Shopmonkey:** QuickBooks Online (2 all-time mentions) ### How do Tekmetric and Shopmonkey compare on customer support? Tekmetric outperforms Shopmonkey on Quality of Support by a margin of 0.6 points, a material difference. - **Tekmetric:** Reviewers consistently praise responsive, helpful, and attentive support, with 44 all-time mentions for customer support and a Quality of Support score of 9.5. - **Shopmonkey:** Reviewers note helpful support in many cases, but also cite slow response times and unresolved issues, with a Quality of Support score of 8.9 and 9 all-time mentions for customer support. ### Which is easier to implement, Tekmetric or Shopmonkey? Tekmetric and Shopmonkey are close on Ease of Setup, with Tekmetric scoring 9.4 and Shopmonkey 8.9, a difference below the materiality threshold. - **Tekmetric:** Reviewers highlight quick and simple setup, often completed in under 15 minutes, and frequent mention of easy onboarding for new staff. - **Shopmonkey:** Reviewers describe setup as easy for most, with some noting that initial configuration and inventory setup can take longer, especially after major updates. ### Which product has better Marketing? Tekmetric is stronger on Marketing, the most frequently mentioned feature across both products' reviews. - **Tekmetric:** Marketing is cited as a key feature in recent reviews, with built-in tools for text and email campaigns, customer follow-up, and review requests; reviewers highlight the impact on customer engagement and business growth. - **Shopmonkey:** Marketing is not cited as a top feature in recent reviews, and there are no all-time mention counts or dimension scores supporting marketing as a core strength.