Compare ServiceChannel and eMaint CMMS 
At a Glance
Market Segments
Enterprise (55.8% of reviews)
Mid-Market (52.3% of reviews)
Entry-Level Pricing
No pricing available
Free 1 User
ServiceChannel
Star Rating
(125)4.1 out of 5
Market Segments
Enterprise (55.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ServiceChanneleMaint CMMS
Star Rating
(267)4.5 out of 5
Market Segments
Mid-Market (52.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 User
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that eMaint CMMS excels in user satisfaction, boasting a higher overall rating compared to ServiceChannel. Users appreciate its customizability and the ability to tailor the platform to their specific needs, which enhances their workflow efficiency.
- According to verified reviews, eMaint CMMS is praised for its intuitive setup process, with many users highlighting how straightforward it is to get started. This contrasts with ServiceChannel, where some users have noted challenges in navigating the initial setup.
- Users say that eMaint CMMS provides powerful tools for inventory tracking, which helps organizations reduce costs and improve repair lead times. In comparison, while ServiceChannel is recognized for its user-friendly interface, it lacks the same level of depth in inventory management features.
- Reviewers mention that eMaint CMMS offers robust report generation and dashboard creation capabilities, allowing teams to visualize data effectively. This feature is particularly valued in operational settings, whereas ServiceChannel, while effective, does not provide the same level of reporting flexibility.
- Users highlight the quality of support from eMaint CMMS, with many noting the responsiveness and helpfulness of the support team. In contrast, ServiceChannel's support has received mixed feedback, with some users expressing a desire for improved assistance during critical issues.
- According to recent feedback, eMaint CMMS is recognized for its strong work order management capabilities, which streamline processes and enhance productivity. ServiceChannel also offers work order features but is often seen as more focused on vendor management, which may not align with all users' primary needs.
Pricing
Entry-Level Pricing
ServiceChannel
No pricing availableeMaint CMMS
eMaint CMMS Demo
Free
1 User
- Schedule a free demo of eMaint CMMS online today.
Free Trial
ServiceChannel
No trial information availableeMaint CMMS
Free Trial is available
Ratings
Meets Requirements
7.7
102
8.7
228
Ease of Use
7.7
105
8.3
238
Ease of Setup
7.8
62
7.6
211
Ease of Admin
8.0
49
8.2
192
Quality of Support
7.9
99
9.0
227
Has the product been a good partner in doing business?
8.2
49
9.1
192
Product Direction (% positive)
7.9
101
9.3
232
Features by Category
Asset Definition
Not enough data
9.0
79
Not enough data
8.4
77
Not enough data
7.6
76
Asset Tracking
Not enough data
7.2
71
Not enough data
8.3
76
Not enough data
8.8
79
Agentic AI - Asset Tracking
Not enough data
Not enough data
Monitoring
Not enough data
8.4
51
Not enough data
8.4
51
Not enough data
7.7
48
Analytics
Not enough data
8.3
52
Not enough data
8.4
52
Not enough data
7.5
50
Agentic AI - Asset Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
6.0
10
Not enough data
6.8
10
Not enough data
6.1
12
Not enough data
Platform Performance
5.9
11
Not enough data
6.5
10
Not enough data
Platform Functionality
7.0
10
Not enough data
7.0
10
Not enough data
7.0
9
Not enough data
Platform Additional Functionality
6.5
9
Not enough data
7.2
9
Not enough data
6.7
9
Not enough data
Generative AI
Not enough data
Not enough data
Asset Definition
Not enough data
8.6
18
Not enough data
7.9
18
Not enough data
7.5
19
Not enough data
8.4
17
Asset Tracking
Not enough data
8.4
15
Not enough data
8.8
17
Not enough data
9.1
18
Inventory
Not enough data
8.8
17
Not enough data
8.5
18
Not enough data
8.2
17
Depreciation
Not enough data
7.1
12
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.2
10
Maintenance
Not enough data
9.1
17
Not enough data
8.5
17
Not enough data
7.4
17
Not enough data
8.8
17
Not enough data
8.8
17
Not enough data
8.3
17
Field Service
Not enough data
8.2
17
Not enough data
8.9
16
Not enough data
7.6
13
Monitoring
Not enough data
8.7
14
Not enough data
8.9
14
Not enough data
8.2
13
Contract & Warranty
Not enough data
7.7
10
Not enough data
7.3
14
Not enough data
6.9
8
Analytics
Not enough data
9.0
16
Not enough data
9.2
16
Not enough data
8.8
14
Integration
Not enough data
7.6
9
Not enough data
6.8
10
Not enough data
7.0
10
Agentic AI - Enterprise Asset Management (EAM)
Not enough data
Not enough data
ServiceNow Apps
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Condition Monitoring
Not enough data
7.2
46
Not enough data
7.2
46
Not enough data
7.3
45
Not enough data
8.4
45
Not enough data
6.9
42
Detection & Identification
Not enough data
7.3
46
Not enough data
7.5
44
Not enough data
7.5
44
Analysis & Insights
Not enough data
7.4
46
Not enough data
7.4
46
Not enough data
7.3
45
Agentic AI - Predictive Maintenance
Not enough data
Not enough data
Agentic AI - Facility Management
7.8
10
Not enough data
Facility Management Platform Features
8.2
35
8.1
54
Feature Not Available
8.1
51
Feature Not Available
6.4
38
7.2
18
6.8
36
8.0
31
6.6
46
7.9
39
8.0
45
Feature Not Available
5.8
33
7.5
38
7.8
55
7.8
28
7.1
46
7.6
29
6.6
43
CMMS Platform Features
8.8
10
8.8
178
|
Verified
7.7
10
8.6
175
|
Verified
Feature Not Available
7.5
137
|
Verified
Not enough data
7.8
148
|
Verified
Not enough data
7.9
145
|
Verified
8.5
9
8.0
144
|
Verified
Feature Not Available
8.1
141
|
Verified
8.3
5
7.8
123
|
Verified
8.0
9
7.2
129
|
Verified
7.8
9
8.1
172
|
Verified
Categories
Categories
Shared Categories
ServiceChannel and eMaint CMMS are categorized as Asset Tracking, CMMS, Facility Management, and Enterprise Asset Management (EAM)
Unique Categories
ServiceChannel is categorized as Contractor Management and ServiceNow Store Apps
eMaint CMMS is categorized as Predictive Maintenance and Asset Performance Management
Reviews
Reviewers' Company Size
ServiceChannel
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
eMaint CMMS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
22.5%
Facilities Services
15.3%
Construction
9.9%
Apparel & Fashion
7.2%
Restaurants
6.3%
Other
38.7%
Manufacturing
13.1%
Food Production
7.1%
Automotive
5.2%
Facilities Services
4.8%
Oil & Energy
4.4%
Other
65.5%
Discussions
ServiceChannel has no discussions with answers
What are eMaint's work requestor options?
1 Comment
Official Response from eMaint CMMS
Requestor Logins: Each work requestor has a unique eMaint login that allows them to submit requests, and view the history of their requests.
Email...Read more
eMaint CMMS has no more discussions with answers
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