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At a Glance
Market Segments
Enterprise (61.2% of reviews)
Mid-Market (53.0% of reviews)
Entry-Level Pricing
No pricing available
Free 1 User
ServiceChannel
Star Rating
(114)4.0 out of 5
Market Segments
Enterprise (61.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ServiceChanneleMaint CMMS
Star Rating
(230)4.5 out of 5
Market Segments
Mid-Market (53.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 User
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that eMaint CMMS excels in asset tracking with a high score of 9.3 for Asset Register - Asset Tracking, while ServiceChannel's asset tracking features are rated lower, indicating that eMaint provides a more comprehensive solution for managing assets effectively.
- Reviewers mention that eMaint CMMS offers superior quality of support with a score of 9.1, compared to ServiceChannel's 7.6, suggesting that users may find more reliable assistance and guidance when using eMaint.
- G2 users highlight eMaint's ease of use with a score of 8.3, while ServiceChannel lags behind at 7.3, indicating that eMaint may provide a more user-friendly interface and experience for everyday tasks.
- Users on G2 report that eMaint CMMS has a robust reporting feature with a score of 8.3, while ServiceChannel matches this score but lacks the same depth in analytics, suggesting that eMaint may offer more insightful data for decision-making.
- Reviewers say that eMaint CMMS shines in predictive maintenance capabilities with a score of 7.7, while ServiceChannel does not provide a comparable feature set, indicating that eMaint may better support proactive maintenance strategies.
- Users report that eMaint CMMS has a strong focus on compliance auditing with a score of 8.1, while ServiceChannel's compliance features are rated lower, suggesting that eMaint may be a better choice for organizations prioritizing regulatory adherence.
Pricing
Entry-Level Pricing
ServiceChannel
No pricing availableeMaint CMMS
eMaint CMMS Demo
Free
1 User
- Schedule a free demo of eMaint CMMS online today.
Free Trial
ServiceChannel
No trial information availableeMaint CMMS
Free Trial is available
Ratings
Meets Requirements
7.5
94
8.7
206
Ease of Use
7.5
97
8.4
216
Ease of Setup
7.5
55
7.8
189
Ease of Admin
7.8
45
8.2
172
Quality of Support
7.8
91
9.1
205
Has the product been a good partner in doing business?
8.0
45
9.0
172
Product Direction (% positive)
7.7
93
9.2
210
Features by Category
Asset Definition
Not enough data
9.0
79
Not enough data
8.5
76
Not enough data
7.7
75
Asset Tracking
Not enough data
7.3
70
Not enough data
8.3
75
Not enough data
8.8
78
Agentic AI - Asset Tracking
Not enough data
Not enough data
Monitoring
Not enough data
8.4
51
Not enough data
8.4
51
Not enough data
7.7
48
Analytics
Not enough data
8.3
52
Not enough data
8.4
52
Not enough data
7.5
50
Agentic AI - Asset Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
6.0
10
Not enough data
6.8
10
Not enough data
5.8
11
Not enough data
Platform Performance
5.9
11
Not enough data
6.5
10
Not enough data
Platform Functionality
7.0
10
Not enough data
7.0
10
Not enough data
7.0
9
Not enough data
Platform Additional Functionality
6.5
9
Not enough data
7.2
9
Not enough data
6.7
9
Not enough data
Generative AI
Not enough data
Not enough data
Asset Definition
Not enough data
8.6
18
Not enough data
8.2
17
Not enough data
7.7
17
Not enough data
8.4
17
Asset Tracking
Not enough data
8.4
15
Not enough data
8.9
16
Not enough data
9.1
18
Inventory
Not enough data
8.8
17
Not enough data
8.5
18
Not enough data
8.2
17
Depreciation
Not enough data
7.1
12
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.2
10
Maintenance
Not enough data
9.1
17
Not enough data
8.5
17
Not enough data
7.8
16
Not enough data
8.8
17
Not enough data
8.8
17
Not enough data
8.3
17
Field Service
Not enough data
8.3
16
Not enough data
8.9
15
Not enough data
7.6
13
Monitoring
Not enough data
8.7
14
Not enough data
8.9
14
Not enough data
8.2
13
Contract & Warranty
Not enough data
7.7
10
Not enough data
7.8
13
Not enough data
6.9
8
Analytics
Not enough data
9.0
16
Not enough data
9.2
16
Not enough data
8.8
14
Integration
Not enough data
7.6
9
Not enough data
6.8
10
Not enough data
7.0
10
Agentic AI - Enterprise Asset Management (EAM)
Not enough data
Not enough data
ServiceNow Apps
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Condition Monitoring
Not enough data
7.2
45
Not enough data
7.1
45
Not enough data
7.2
44
Not enough data
8.4
45
Not enough data
6.9
42
Detection & Identification
Not enough data
7.3
46
Not enough data
7.5
44
Not enough data
7.5
44
Analysis & Insights
Not enough data
7.4
46
Not enough data
7.4
46
Not enough data
7.3
45
Agentic AI - Predictive Maintenance
Not enough data
Not enough data
Agentic AI - Facility Management
7.6
9
Not enough data
Facility Management Platform Features
8.0
31
8.1
54
Feature Not Available
8.2
50
Feature Not Available
6.4
38
7.2
17
6.8
36
7.7
28
6.6
46
7.5
32
8.0
45
Feature Not Available
5.8
33
7.4
34
7.8
55
7.6
25
7.1
46
7.4
25
6.6
43
CMMS Platform Features
8.7
9
8.8
165
|
Verified
7.7
10
8.6
163
|
Verified
Feature Not Available
7.5
131
|
Verified
Not enough data
7.8
141
|
Verified
Not enough data
7.9
140
|
Verified
8.5
9
8.0
139
|
Verified
Feature Not Available
8.2
138
|
Verified
8.3
5
7.8
120
|
Verified
8.0
9
7.2
126
|
Verified
7.8
9
8.0
158
|
Verified
Categories
Categories
Shared Categories
ServiceChannel and eMaint CMMS are categorized as Asset Tracking, CMMS, Facility Management, and Enterprise Asset Management (EAM)
Unique Categories
ServiceChannel is categorized as Contractor Management and ServiceNow Store Apps
eMaint CMMS is categorized as Predictive Maintenance and Asset Performance Management
Reviews
Reviewers' Company Size
ServiceChannel
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
eMaint CMMS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
24.3%
Facilities Services
12.6%
Construction
7.8%
Apparel & Fashion
7.8%
Restaurants
6.8%
Other
40.8%
Manufacturing
13.5%
Food Production
6.5%
Facilities Services
5.2%
Automotive
5.2%
Mechanical or Industrial Engineering
4.3%
Other
65.2%
Discussions
ServiceChannel has no discussions with answers
What are eMaint's work requestor options?
1 Comment
Official Response from eMaint CMMS
Requestor Logins: Each work requestor has a unique eMaint login that allows them to submit requests, and view the history of their requests.
Email...Read more
eMaint CMMS has no more discussions with answers
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