Link copied to clipboard # SAP Commerce Cloud vs Salesforce B2B Commerce Comparison - What are their main differences? Share [ Export ](/compare/sap-commerce-cloud/salesforce-b2b-commerce/export.csv) SAP Commerce CloudSalesforce B2B Commerce[+ Add Product](#) Reviews **SAP Commerce Cloud** [ 4.3/5(337) ](https://www.g2.com/products/sap-commerce-cloud/reviews#reviews) **Salesforce B2B Commerce** [ 4.3/5(369) ](https://www.g2.com/products/salesforce-b2b-commerce/reviews#reviews) Pricing **SAP Commerce Cloud** Free Trial No pricing available **Salesforce B2B Commerce** No pricing available **Pricing Insights** from reviews Time to Implement **SAP Commerce Cloud** 5 months Based on 8 responses **Salesforce B2B Commerce** 5 months Based on 27 responses Return on Investment **SAP Commerce Cloud** 14 months3 months sooner Based on 8 responses **Salesforce B2B Commerce** 17 months Based on 27 responses Perceived Cost **SAP Commerce Cloud** $$$$$ **Salesforce B2B Commerce** $$$$$ Average Discount **SAP Commerce Cloud** 16%5% more **Salesforce B2B Commerce** 11% ![SAP Commerce Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/b0844d5fcc6ad47046cbf81bed040395/sap-commerce-cloud.svg "SAP Commerce Cloud") ![Salesforce B2B Commerce](https://images.g2crowd.com/uploads/product/hd_favicon/faf72291f2b3105983b24a5b0bc6543d/salesforce-b2b-commerce.svg "Salesforce B2B Commerce") G2 offers free advice on this comparison. Chat with an expert How do we contact you? ![](/assets/advisor_router/text_message-df41c2977e57ce19bdccb768c56510d9fa9182b581f7903660ca57fd8634bf09.svg)Text Message ![](/assets/advisor_router/phone_call-c9171db19e0526ecaea5fcbe1122f2ba459d8ab314c830a23440e5a1a536d62f.svg)Phone Call Who do you want to talk with? ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg)AI Agent ![](/assets/advisor_router/human-26a980d7eed0089d422337af1b2588329a59f3fec5a0eff6d1b43312553d4c7b.svg)Human Pros & Cons **SAP Commerce Cloud** [ Ease of Use (19) ](https://www.g2.com/products/sap-commerce-cloud/reviews?filters%5Bsentiment_snippet%5D=1836988&qs=pros-and-cons#reviews)[ Integrations (18) ](https://www.g2.com/products/sap-commerce-cloud/reviews?filters%5Bsentiment_snippet%5D=1837637&qs=pros-and-cons#reviews)[ Expensive (20) ](https://www.g2.com/products/sap-commerce-cloud/reviews?filters%5Bsentiment_snippet%5D=1838318&qs=pros-and-cons#reviews)[ Complexity (17) ](https://www.g2.com/products/sap-commerce-cloud/reviews?filters%5Bsentiment_snippet%5D=1836005&qs=pros-and-cons#reviews) **Salesforce B2B Commerce** [ Ease of Use (26) ](https://www.g2.com/products/salesforce-b2b-commerce/reviews?filters%5Bsentiment_snippet%5D=1790249&qs=pros-and-cons#reviews)[ B2B (22) ](https://www.g2.com/products/salesforce-b2b-commerce/reviews?filters%5Bsentiment_snippet%5D=1789930&qs=pros-and-cons#reviews)[ Expensive (19) ](https://www.g2.com/products/salesforce-b2b-commerce/reviews?filters%5Bsentiment_snippet%5D=1794086&qs=pros-and-cons#reviews)[ Complex Setup (17) ](https://www.g2.com/products/salesforce-b2b-commerce/reviews?filters%5Bsentiment_snippet%5D=1791589&qs=pros-and-cons#reviews) Integrations **SAP Commerce Cloud** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5a7938ffd6497884772dc39786f9e1e2/adobe-experience-manager.png "Product Avatar Image") Adobe ](https://www.g2.com/products/adobe-experience-manager/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_6f7467a9095411d659210c508d7bb82a/amazon-virtual-private-cloud-amazon-vpc.jpg "Product Avatar Image") Amazon Virtual Private... ](https://www.g2.com/products/amazon-virtual-private-cloud-amazon-vpc/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d31969d015a70a6732b2b1fd3e42c2f3/gorgias.png "Product Avatar Image") Gorgias ](https://www.g2.com/products/gorgias/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_818d90027973233a6e6244ab315082ab/microsoft-dynamics-365-connector.png "Product Avatar Image") Microsoft Dynamics 365... ](https://www.g2.com/products/microsoft-dynamics-365-connector/reviews)[ View all ](https://www.g2.com/products/sap-commerce-cloud/integrations) **Salesforce B2B Commerce** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_dd2cb7ce28768d6490870c9453edea61/amazon-chime.png "Product Avatar Image") Amazon Chime ](https://www.g2.com/products/amazon-chime/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b3390b4cc3d92e87d570895f7358c003/aws-lambda.jpg "Product Avatar Image") AWS Lambda ](https://www.g2.com/products/aws-lambda/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e2894f5a2f0d4a7de385125b178b4e11/five9-intelligent-cloud-contact-center-platform.png "Product Avatar Image") Five9 Intelligent Cloud... ](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_92f791c125019514c13f2138425a640b/hubspot-sales-hub.png "Product Avatar Image") HubSpot Sales Hub ](https://www.g2.com/products/hubspot-sales-hub/reviews)[ View all ](https://www.g2.com/products/salesforce-b2b-commerce/integrations) Screenshots **SAP Commerce Cloud** ![SAP Commerce Cloud screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/6591/Storefront.jpeg) **Salesforce B2B Commerce** No screenshot available Ratings Meets Requirements **SAP Commerce Cloud** 8.7 8.7241 **Salesforce B2B Commerce** 8.7 8.7166 Ease of Use **SAP Commerce Cloud** 8.1 8.1253 **Salesforce B2B Commerce** 8.2 8.2302 Ease of Setup **SAP Commerce Cloud** 7.9 7.9191 **Salesforce B2B Commerce** 7.8 7.8224 Ease of Admin **SAP Commerce Cloud** 8.1 8.1101 **Salesforce B2B Commerce** 8.4 8.462 Quality of Support **SAP Commerce Cloud** 8.5 8.5233 **Salesforce B2B Commerce** 8.5 8.5162 Has the product been a good partner in doing business? **SAP Commerce Cloud** 8.4 8.494 **Salesforce B2B Commerce** 8.8 8.861 Product Direction (% positive) **SAP Commerce Cloud** 8.8 8.8229 **Salesforce B2B Commerce** 8.9 8.9162 Features E-Commerce Platforms[Hide 133 FeaturesShow 133 Features](javascript:void(0);) 8.3 191 8.3 201 Headless Commerce Decoupling 8.4(won by 0.3) 84 8.1 74 REST APIs 8.6(won by 0.4) 83 8.2 75 Data Orchestration 8.4(won by 0.3) 82 8.1 75 Customization 8.5(won by 0.3) 85 8.2 75 Extensibility 8.7(won by 0.5) 93 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.2 76 Generative AI AI Text Generation 8.0(won by 0.1) 32 7.9 64 AI Text Summarization 7.9 32 8.0(won by 0.1) 63 Generative AI Not enough data Not enough data Agentic AI - E-Commerce Platforms Autonomous Task Execution 8.2(won by 0.3) 19 7.9 8 Cross-system Integration 8.5 27 8.8(won by 0.3) 12 Natural Language Interaction 7.5 19 8.3(won by 0.8) 9 (There is a greater than 0.5 difference between this product's rating and its competitors) Proactive Assistance 7.7 19 7.9(won by 0.2) 8 Decision Making 7.6 19 8.3(won by 0.7) 9 (There is a greater than 0.5 difference between this product's rating and its competitors) Adaptive Learning Feature Not Available 7.5(won by default) 8 Accounting Integration Not enough data Not enough data Additional Functionality Reordering Not enough data 10.0(won by default) 5 Data Synchronization Not enough data 10.0(won by default) 7 CRM Not enough data 10.0(won by default) 13 Inventory Control Not enough data Not enough data AI Copilot Not enough data Not enough data Bulk Ordering Not enough data Not enough data Multi-Currency Not enough data Not enough data Customer Accounts Not enough data Not enough data Multi-Location Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Drag & Drop Not enough data Not enough data Shopping Cart Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Order Tracking Not enough data Not enough data Email Marketing Not enough data Not enough data Activity Dashboard Not enough data Not enough data Loyalty Program Not enough data Not enough data Multi-Channel Marketing Not enough data Not enough data Templates Not enough data Not enough data Customizable Templates Not enough data Not enough data Inventory Tracking Not enough data Not enough data Customizable Branding Not enough data Not enough data Kitting Not enough data Not enough data Customer Touchpoints Not enough data Not enough data Customer Segmentation Not enough data Not enough data Web/Mobile App Development Not enough data Not enough data Product Catalog Not enough data Not enough data Inventory Optimization Not enough data Not enough data De-Coupled Front & Back Ends Not enough data Not enough data Customer Database Not enough data Not enough data Activity Tracking Not enough data Not enough data Conversion Tracking Not enough data Not enough data Search/Filter Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Barcode/Ticket Scanning Not enough data Not enough data Product Configurator Not enough data Not enough data Data Import/Export Not enough data Not enough data Inventory Auditing Not enough data Not enough data Quotes/Estimates Not enough data Not enough data Customer History Not enough data Not enough data Invoice Creation Not enough data Not enough data For Small Businesses Not enough data Not enough data Abandoned Cart Saver Not enough data Not enough data Sales Trend Analysis Not enough data Not enough data Merchandising/Marketing Storefront Design Tools 8.2 107 8.3(won by 0.1) 101 Product Visualization 8.3(won by 0.1) 131 8.2 97 Recommendations / Personalization 8.2 138 | Verified 8.3(won by 0.1) 108 Promotions and Discounts 8.2(won by 0.3) 139 | Verified 7.9 99 Shopping Cart Abandonment 8.0(won by 0.1) 125 7.9 95 Product Reviews 8.0 127 | Verified 8.1(won by 0.1) 97 SEO 8.3(won by 0.4) 104 7.9 96 Product Catalog Content Management 8.3 140 8.5(won by 0.2) 107 Product Configuration 8.2(won by 0.1) 127 | Verified 8.1 97 Product Search and Filtering 8.3(tied score) 133 | Verified 8.3(tied score) 100 Intangible Products 8.2(won by 0.3) 113 | Verified 7.9 88 Discount Management Not enough data Not enough data Order Process Checkout Process 8.5(won by 0.2) 133 | Verified 8.3 100 Shipping Options 8.6(won by 0.4) 127 | Verified 8.2 91 Tax Display and Processing 8.1(tied score) 125 | Verified 8.1(tied score) 88 Payment Processing 8.5(won by 0.2) 125 | Verified 8.3 94 Order Management 8.5 136 8.6(won by 0.1) 104 Returns / Refunds 8.0(tied score) 117 | Verified 8.0(tied score) 87 Retail Inventory Management 8.5(won by 0.3) 130 8.2 92 Multi-Channel Fulfillment 8.4(won by 0.2) 116 8.2 89 Returns Management Not enough data Not enough data Order Processing Not enough data Not enough data Order Fulfillment Not enough data Not enough data Purchase Order Management Not enough data Not enough data Backorder Management Not enough data Not enough data Special Order Management Not enough data Not enough data Payment Options Not enough data Not enough data Sales Order Management Not enough data Not enough data Purchase Order Management Not enough data Not enough data Credit Card Processing Not enough data Not enough data Multi-Channel Support Omnichannel 8.4(won by 0.1) 133 8.3 95 Mobile 7.9 121 | Verified 8.1(won by 0.2) 94 Social Commerce 8.1 118 | Verified 8.3(won by 0.2) 88 Customer Service 8.4(won by 0.1) 123 | Verified 8.3 97 Store Locator 8.2(won by 0.2) 117 | Verified 8.0 87 3rd-Party Store Integration 8.0(won by 0.1) 96 7.9 86 B2B 8.7 140 | Verified 9.0(won by 0.3) 140 Multi-Store Not enough data Not enough data Point of Sale (POS) Integration Not enough data Not enough data Social Media Integration Not enough data Not enough data Mobile Commerce Not enough data Not enough data Platform APIs 8.5(won by 0.4) 125 | Verified 8.1 94 Customization 8.2(won by 0.5) 147 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 7.7 128 Integrations to Add-on Tools 8.3(won by 0.2) 143 | Verified 8.1 115 User Management 8.4(won by 0.1) 127 | Verified 8.3 92 Reporting / Analytics 8.3 125 8.4(won by 0.1) 97 Security 8.7(won by 0.1) 123 | Verified 8.6 91 Multi-Channel Management 8.5(won by 0.3) 120 | Verified 8.2 87 Admin Access Rights 8.5(won by 0.1) 125 | Verified 8.4 91 Test-to-Product Migration 8.2(tied score) 121 | Verified 8.2(tied score) 92 Internationalization 8.7(won by 0.4) 125 | Verified 8.3 87 Cross Browser Support 8.3(won by 0.3) 122 | Verified 8.0 88 Performance and Reliability 8.5(won by 0.1) 141 | Verified 8.4 99 Customer Management Not enough data 10.0(won by default) 8 Mobile Access Not enough data Not enough data SEO Management Not enough data Not enough data Shipping Management Not enough data Not enough data Campaign Management Not enough data Not enough data Catalog Management Not enough data Not enough data Website Management Not enough data Not enough data Promotions Management Not enough data Not enough data Reviews Management Not enough data Not enough data eCommerce Management Not enough data Not enough data Price/Margin Management Not enough data Not enough data Application Management Not enough data Not enough data Product Data Management Not enough data Not enough data Template Management Not enough data Not enough data Multi-Channel Management Not enough data Not enough data Invoice Management Not enough data Not enough data Workflow Management Not enough data Not enough data Warehouse Management Not enough data Not enough data Sales Tax Management Not enough data Not enough data Communication Management Not enough data Not enough data Data Security Not enough data Not enough data Omnichannel Commerce[Hide 9 FeaturesShow 9 Features](javascript:void(0);) 8.8 45 8.2 32 Reporting Reports & Analytics 8.9(won by 0.3) 39 8.6 32 Data Transfer Tools 8.7(won by 0.4) 39 8.3 31 Omnichannel Features Retail Management 8.8(won by 1.0) 39 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.8 31 POS Integration 8.9(won by 0.8) 33 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.1 31 Social Media Integration 8.9(won by 0.9) 37 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.0 31 Customer Service Integration 9.0(won by 0.8) 34 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.2 31 Marketing Tools 8.6(won by 0.5) 35 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.1 31 E-commerce Integration 8.6(won by 0.3) 38 8.3 32 ERP Integration 8.6(won by 0.6) 38 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.0 31 Mobile E-Commerce[Hide 11 FeaturesShow 11 Features](javascript:void(0);) Not enough data 8.2 23 Design Templates - Mobile E-Commerce Not enough data 7.9(won by default) 20 Versions - Mobile E-Commerce Not enough data 8.2(won by default) 20 Testing - Mobile E-Commerce Not enough data 7.9(won by default) 19 Multichannel - Mobile E-Commerce Not enough data 8.2(won by default) 18 Personalization Branding - Mobile E-Commerce Not enough data 8.0(won by default) 20 Localization - Mobile E-Commerce Not enough data 7.9(won by default) 20 Digital Content - Mobile E-Commerce Not enough data 7.9(won by default) 20 Geofencing - Mobile E-Commerce Not enough data 8.3(won by default) 20 Analysis Dashboards - Mobile E-Commerce Not enough data 8.2(won by default) 20 User Behavior - Mobile E-Commerce Not enough data 8.5(won by default) 20 Sales - Mobile E-Commerce Not enough data 8.8(won by default) 20 E-Merchandising[Hide 9 FeaturesShow 9 Features](javascript:void(0);) Not enough data 8.5 13 Merchandising Product Recommendations Not enough data 8.3(won by default) 11 Product Search Not enough data 8.6(won by default) 11 Product Display Not enough data 8.0(won by default) 11 Media File Storage Not enough data 8.0(won by default) 11 Web Content Management Not enough data 8.0(won by default) 11 Analytics Reports & Analytics Not enough data 9.4(won by default) 11 Customer Data Not enough data 8.9(won by default) 11 Administration Integrations Not enough data 7.9(won by default) 12 Dashboard Not enough data 9.2(won by default) 12 Shopping Cart[Hide 50 FeaturesShow 50 Features](javascript:void(0);) Not enough data 8.9 12 Administration Reporting Not enough data 9.3(won by default) 10 Cart Management Not enough data 8.7(won by default) 9 Shipping Information Collection Not enough data 8.7(won by default) 9 Inventory Management Not enough data Not enough data Promotions Management Not enough data Not enough data Tax Management Not enough data Not enough data Multi-Channel Management Not enough data Not enough data Catalog Management Not enough data Not enough data Gift Card Management Not enough data Not enough data Refund Management Not enough data Not enough data Returns Management Not enough data Not enough data Order Management Not enough data Not enough data Invoice Management Not enough data Not enough data SEO Management Not enough data Not enough data Discount Management Not enough data Not enough data eCommerce Management Not enough data Not enough data Integrations Payment Gateway Integration Not enough data 9.4(won by default) 9 E-commerce Platform Integration Not enough data 8.9(won by default) 9 Email Integration Not enough data 9.1(won by default) 9 Social Media Integration Not enough data Not enough data Shipping Services Integration Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Cart Management Multi Cart Not enough data 8.9(won by default) 9 Products Not enough data 9.1(won by default) 9 Customizable Templates Not enough data 8.5(won by default) 9 Embed Not enough data 8.5(won by default) 9 Email Templates Not enough data Not enough data Additional Functionality Reporting & Statistics Not enough data Not enough data Abandoned Cart Saver Not enough data Not enough data Mobile Access Not enough data Not enough data API Not enough data Not enough data Customizable Branding Not enough data Not enough data Multi-Language Not enough data Not enough data Activity Dashboard Not enough data Not enough data Multi-Currency Not enough data Not enough data Payment Options Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Product Catalog Not enough data Not enough data Credit Card Processing Not enough data Not enough data AI Copilot Not enough data Not enough data Customizable Reports Not enough data Not enough data Data Import/Export Not enough data Not enough data Generative AI Not enough data Not enough data Email Marketing Not enough data Not enough data Drag & Drop Not enough data Not enough data Rewards Points Not enough data Not enough data Customer Accounts Not enough data Not enough data Customizable Fields Not enough data Not enough data SSL Security Not enough data Not enough data CRM Not enough data Not enough data Order Management[Hide 75 FeaturesShow 75 Features](javascript:void(0);) 8.8 83 Not enough data Order Entry Entry 8.8(won by default) 70 Not enough data Register 9.0(won by default) 70 Not enough data Notifications 8.8(won by default) 69 Not enough data Order Entry Not enough data Not enough data Remote Order Entry Not enough data Not enough data Order Tracking Shipping 8.9(won by default) 71 Not enough data Tracking 8.9(won by default) 72 Not enough data Backorder 8.8(won by default) 68 Not enough data Discount Management Not enough data Not enough data Order Tracking Not enough data Not enough data Purchase Order Management Not enough data Not enough data Inventory Management Stock Levels 8.9(won by default) 71 Not enough data Flow Of Goods 8.9(won by default) 66 Not enough data Reserving Goods 8.8(won by default) 67 Not enough data Customer Management Order Status 9.0(won by default) 69 Not enough data Information Access 8.9(won by default) 68 Not enough data Email Notifications 8.7(won by default) 68 Not enough data Mobile Access Not enough data Not enough data Activity Dashboard Not enough data Not enough data Recurring Orders Not enough data Not enough data Subscription Management Payment Data 8.7(won by default) 69 Not enough data Payment Gateway 8.9(won by default) 66 Not enough data Billing 8.7(won by default) 69 Not enough data Automatic Payments 9.1(won by default) 66 Not enough data Real-Time Data Not enough data Not enough data Agentic AI - Order Management Adaptive Learning 9.2(won by default) 6 Not enough data Natural Language Interaction 8.1(won by default) 6 Not enough data Additional Functionality Multi-Location Not enough data Not enough data Barcode/Ticket Scanning Not enough data Not enough data Customer Database Not enough data Not enough data Product Configurator Not enough data Not enough data Data Import/Export Not enough data Not enough data AI Copilot Not enough data Not enough data Inventory Auditing Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Quotes/Estimates Not enough data Not enough data Customer History Not enough data Not enough data Invoice Creation Not enough data Not enough data Order Fulfillment Not enough data Not enough data Client Portal Not enough data Not enough data Shipping Management Not enough data Not enough data Assignment Management Not enough data Not enough data Workflow Management Not enough data Not enough data Warehouse Management Not enough data Not enough data Multi-Channel Management Not enough data Not enough data Contact Database Not enough data Not enough data Generative AI Not enough data Not enough data Billing & Invoicing Not enough data Not enough data eCommerce Management Not enough data Not enough data Delivery Management Not enough data Not enough data Real-Time Updates Not enough data Not enough data Returns Management Not enough data Not enough data Label Printing Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Search/Filter Not enough data Not enough data Order Management Not enough data Not enough data Catalog Management Not enough data Not enough data Inventory Management Not enough data Not enough data Third-Party Integrations Not enough data Not enough data For eCommerce Not enough data Not enough data Backorder Management Not enough data Not enough data Supplier Management Not enough data Not enough data Batch Processing Not enough data Not enough data Order Routing Not enough data Not enough data Promotion Optimization Not enough data Not enough data API Not enough data Not enough data Multi-Currency Not enough data Not enough data Shipping Labels Not enough data Not enough data Customer Management Not enough data Not enough data Order Processing Not enough data Not enough data Exchange Management Not enough data Not enough data Customizable Branding Not enough data Not enough data Special Order Management Not enough data Not enough data Forecasting Not enough data Not enough data Vendor Management Not enough data Not enough data Show 1 feature category with incomplete data Accounting & Finance[Hide 1 FeatureShow 1 Feature](javascript:void(0);) Not enough data Not enough data Agentic AI - Accounting & Finance Autonomous Task Execution Not enough data Not enough data User Insights Reviewers' Company Size [![SAP Commerce Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/b0844d5fcc6ad47046cbf81bed040395/sap-commerce-cloud.svg "SAP Commerce Cloud")](https://www.g2.com/products/sap-commerce-cloud/reviews) SAP Commerce Cloud Small-Business(50 or fewer emp.) 21.0% Mid-Market(51-1000 emp.) 34.2% Enterprise(\> 1000 emp.) 44.7% [![Salesforce B2B Commerce](https://images.g2crowd.com/uploads/product/hd_favicon/faf72291f2b3105983b24a5b0bc6543d/salesforce-b2b-commerce.svg "Salesforce B2B Commerce")](https://www.g2.com/products/salesforce-b2b-commerce/reviews) Salesforce B2B Commerce Small-Business(50 or fewer emp.) 30.3% Mid-Market(51-1000 emp.) 36.8% Enterprise(\> 1000 emp.) 32.9% Small-Business (50 or fewer emp.) 21.0% 30.3% Mid-Market (51-1000 emp.) 34.2% 36.8% Enterprise (\> 1000 emp.) 44.7% 32.9% Reviewers' Industry [![SAP Commerce Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/b0844d5fcc6ad47046cbf81bed040395/sap-commerce-cloud.svg "SAP Commerce Cloud")](https://www.g2.com/products/sap-commerce-cloud/reviews) SAP Commerce Cloud Information Technology and Services 15.4% Computer Software 8.2% Retail 7.9% Accounting 4.6% Marketing and Advertising 4.3% Other 59.6% [![Salesforce B2B Commerce](https://images.g2crowd.com/uploads/product/hd_favicon/faf72291f2b3105983b24a5b0bc6543d/salesforce-b2b-commerce.svg "Salesforce B2B Commerce")](https://www.g2.com/products/salesforce-b2b-commerce/reviews) Salesforce B2B Commerce Information Technology and Services 11.9% Computer Software 8.6% Marketing and Advertising 6.3% Consulting 5.7% Manufacturing 5.4% Other 62.2% FAQs ## SAP Commerce Cloud vs Salesforce B2B Commerce FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between Salesforce B2B Commerce vs SAP Commerce Cloud? Salesforce B2B Commerce stands out for its higher Ease of Use and Mid-Market focus, while SAP Commerce Cloud is more Enterprise-oriented and equally strong in support. | [Salesforce B2B Commerce](https://www.g2.com/products/salesforce-b2b-commerce/reviews) | [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) | | --- | --- | | 4.4/5 (301 reviews) | 4.3/5 (334 reviews) | | Mid-Market | Enterprise | | 8.1 | 7.9 | | 8.5 | 8.5 | | Ease of Use (49 all-time mentions) | Integrations (23 all-time mentions) | ### How do the pricing models of Salesforce B2B Commerce and SAP Commerce Cloud compare? Salesforce B2B Commerce and SAP Commerce Cloud are rated at parity for value, with both showing similar reviewer satisfaction on price and cost-related dimensions. - **Salesforce B2B Commerce:** In recent reviews, many cite the platform as expensive, with high license and setup costs, but note its robust feature set and integration capabilities. - **SAP Commerce Cloud:** Reviewers consistently mention high total cost of ownership and licensing, especially for smaller businesses, but highlight its enterprise-grade flexibility and scalability. ### What are the best alternatives to Salesforce B2B Commerce and SAP Commerce Cloud? The top three alternatives to Salesforce B2B Commerce and SAP Commerce Cloud are Shopify Plus, Salesforce B2C Commerce, and BigCommerce. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Salesforce B2B Commerce](https://www.g2.com/products/salesforce-b2b-commerce/reviews) | 4.4/5 (301 reviews) | Mid-Market | Expensive, robust features | Ease of Use (49 all-time mentions) | | [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) | 4.3/5 (334 reviews) | Enterprise | High total cost, enterprise flexibility | Integrations (23 all-time mentions) | | [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) | 4.4/5 (872 reviews) | Small-Business | — | — | | [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) | 4.3/5 (593 reviews) | Mid-Market | — | — | | [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) | 4.2/5 (580 reviews) | Small-Business | — | — | ### Which E-Commerce Platforms features should I prioritize when comparing Salesforce B2B Commerce and SAP Commerce Cloud? Buyers should prioritize Ease of Use, Integrations, B2B capabilities, Customization, and Pricing when comparing Salesforce B2B Commerce and SAP Commerce Cloud. - **Ease of Use:** Salesforce B2B Commerce (8.3, 49 all-time mentions); SAP Commerce Cloud (8.1, 29 all-time mentions) - **Integrations:** Salesforce B2B Commerce (29 all-time mentions); SAP Commerce Cloud (23 all-time mentions) - **B2B Capabilities:** Salesforce B2B Commerce (31 all-time mentions); SAP Commerce Cloud (16 all-time mentions) - **Customization:** Salesforce B2B Commerce (15 all-time mentions); SAP Commerce Cloud (15 all-time mentions) - **Pricing/Cost:** Both products have 24 all-time mentions for being expensive ### What are the pros and cons of Salesforce B2B Commerce vs SAP Commerce Cloud? Salesforce B2B Commerce's headline strength is ease of use, while SAP Commerce Cloud excels in integrations and enterprise flexibility. - **Salesforce B2B Commerce strengths:** Ease of Use (49 all-time mentions), B2B focus (31), Features (29), Integrations (29), Customizability (15), Customer Support (15) - **Salesforce B2B Commerce trade-offs:** Complex Setup (24), Expensive (24), Complexity (22), Difficult Learning (16), Development Challenges (15) - **SAP Commerce Cloud strengths:** Integrations (23), B2B (16), Customization (15), ERP Integration (15), Flexibility (15), Scalability (12) - **SAP Commerce Cloud trade-offs:** Expensive (24), Complexity (21), Difficult Learning (18), Complex Implementation (17), Difficult Customization (12), Complex Setup (11) ### Is Salesforce B2B Commerce or SAP Commerce Cloud better for small businesses? Shopify Plus is the better fit for small businesses, as Salesforce B2B Commerce and SAP Commerce Cloud are primarily used by Mid-Market and Enterprise segments respectively. - **Salesforce B2B Commerce:** Largest segment is Mid-Market; reviewers note the platform can be too robust and costly for small businesses, with a steep learning curve. - **SAP Commerce Cloud:** Largest segment is Enterprise; reviewers highlight high complexity and cost, making it less suitable for small businesses. ### Which E-Commerce Platforms platform has better integrations? Salesforce B2B Commerce and SAP Commerce Cloud are both highly rated for integrations, with no clear reviewer preference between the two. - **Salesforce B2B Commerce:** Integrations cited in 29 all-time mentions, with frequent praise for integration capabilities and easy integration with other platforms. - **SAP Commerce Cloud:** Integrations cited in 23 all-time mentions, with reviewers highlighting ERP integration and strong connectivity with SAP systems. ### How do Salesforce B2B Commerce and SAP Commerce Cloud compare on customer support? Salesforce B2B Commerce and SAP Commerce Cloud are rated at parity for Quality of Support, both scoring 8.5. - **Salesforce B2B Commerce:** Reviewers frequently mention good customer support, though some note support can be slow or require technical expertise for complex issues. - **SAP Commerce Cloud:** Reviewers describe support as comprehensive and helpful, especially for onboarding and documentation, but note that resolving technical issues can sometimes take longer depending on complexity. ### Which is easier to implement, Salesforce B2B Commerce or SAP Commerce Cloud? Salesforce B2B Commerce and SAP Commerce Cloud score within 0.2 points on Ease of Setup, indicating near parity (8.1 vs 7.9). - **Salesforce B2B Commerce:** Reviewers describe setup as straightforward for those familiar with Salesforce, but note a steep learning curve and complexity for new users or small teams. - **SAP Commerce Cloud:** Reviewers highlight a steep learning curve and complex implementation, especially for teams without SAP experience, but also mention that onboarding resources and documentation are comprehensive. ### Which product has better B2B? Salesforce B2B Commerce is more frequently cited for B2B capabilities, with 31 all-time mentions compared to SAP Commerce Cloud's 16. - **Salesforce B2B Commerce:** B2B cited in 31 all-time mentions; reviewers highlight robust B2B sales features, account-based pricing, and complex order management. - **SAP Commerce Cloud:** B2B cited in 16 all-time mentions; reviewers note strong B2B support, including approval workflows and customer-specific pricing, but with a focus on enterprise-scale complexity. Alternatives **SAP Commerce Cloud Alternatives** ![Shopify Plus](https://images.g2crowd.com/uploads/product/hd_favicon/fcdd25678a56ddde6ecef634ec61af75/shopify-plus.svg "Shopify Plus") [ Shopify Plus ](/products/shopify-plus/reviews) ![Salesforce B2C Commerce](https://images.g2crowd.com/uploads/product/hd_favicon/c0057e64e14280fb9bd130283d103b99/salesforce-b2c-commerce.svg "Salesforce B2C Commerce") [ Salesforce B2C Commerce ](/products/salesforce-b2c-commerce/reviews) ![BigCommerce](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_4b28e3cdd2631bee0e36ddcf3ebd77c3/bigcommerce.png "BigCommerce") [ BigCommerce ](/products/bigcommerce/reviews) ![Magento Open Source](https://images.g2crowd.com/uploads/product/hd_favicon/5757bf9a9fcd66f1549eccbd4de55394/magento-open-source.svg "Magento Open Source") [ Magento OS ](/products/magento-open-source/reviews) **Salesforce B2B Commerce Alternatives** ![Shopify Plus](https://images.g2crowd.com/uploads/product/hd_favicon/fcdd25678a56ddde6ecef634ec61af75/shopify-plus.svg "Shopify Plus") [ Shopify Plus ](/products/shopify-plus/reviews) ![BigCommerce](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_4b28e3cdd2631bee0e36ddcf3ebd77c3/bigcommerce.png "BigCommerce") [ BigCommerce ](/products/bigcommerce/reviews) ![Adobe Commerce (formerly Magento Commerce)](https://images.g2crowd.com/uploads/product/hd_favicon/d05e573f5a86935da5bdf3ce23fd5ac5/adobe-commerce-formerly-magento-commerce.svg "Adobe Commerce (formerly Magento Commerce)") [ Adobe Commerce (formerly... ](/products/adobe-commerce-formerly-magento-commerce/reviews) ![WooCommerce](https://images.g2crowd.com/uploads/product/hd_favicon/c9dc0ec537e4ff0d05345dda3a3fbefb/woocommerce.svg "WooCommerce") [ WooCommerce ](/products/woocommerce/reviews)