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Compare Salesforce Commerce for B2C and Shopify Plus 
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At a Glance
Market Segments
Mid-Market (40.4% of reviews)
Small-Business (68.5% of reviews)
Entry-Level Pricing
Contact Us Per Year
No pricing available
Salesforce Commerce for B2C
Star Rating
(566)4.3 out of 5
Market Segments
Mid-Market (40.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Browse all 3 pricing plansShopify Plus
Star Rating
(780)4.4 out of 5
Market Segments
Small-Business (68.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Shopify PlusSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that while both Salesforce Commerce for B2C and Shopify Plus offer robust payment processing options, Shopify Plus excels with a score of 8.8, making it easier for businesses to manage transactions seamlessly. In contrast, Salesforce Commerce for B2C scores 8.3, which some reviewers mention can lead to occasional complexities in handling diverse payment methods.
- Reviewers mention that Shopify Plus shines in ease of use, scoring 9.0 compared to Salesforce Commerce for B2C's 8.2. Users appreciate Shopify's intuitive interface and straightforward navigation, which they say significantly reduces the learning curve for new users.
- G2 users highlight that Salesforce Commerce for B2C offers superior customization capabilities, scoring 8.4 against Shopify Plus's 8.2. Reviewers say that the ability to tailor the platform to specific business needs is a standout feature, allowing for a more personalized shopping experience.
- Users on G2 report that Salesforce Commerce for B2C provides better data orchestration with a score of 8.4, compared to Shopify Plus's 7.9. Reviewers mention that this feature allows for more effective management of customer data across various channels, enhancing marketing efforts.
- Reviewers mention that Shopify Plus has a slight edge in performance and reliability, scoring 8.7 versus Salesforce Commerce for B2C's 8.5. Users appreciate the consistent uptime and fast loading times on Shopify, which they say are crucial for maintaining customer satisfaction.
- Users say that both platforms offer solid support, but Salesforce Commerce for B2C scores slightly lower at 8.3 compared to Shopify Plus's 8.4. Reviewers mention that while both have responsive support teams, Shopify's resources and documentation are often seen as more comprehensive and user-friendly.
Pricing
Entry-Level Pricing
Salesforce Commerce for B2C
B2C Commerce - Growth
Contact Us
Per Year
Create AI-powered consumer experiences with templates and composable storefronts, including multiple sites and price books.
- 5 sites
- 10 price books
- 1.2M On-demand Sandbox Credits
Shopify Plus
No pricing availableFree Trial
Salesforce Commerce for B2C
No trial information availableShopify Plus
No trial information availableRatings
Meets Requirements
8.6
340
8.5
615
Ease of Use
8.2
439
9.0
618
Ease of Setup
7.9
266
8.7
437
Ease of Admin
8.1
132
8.8
386
Quality of Support
8.3
321
8.4
600
Has the product been a good partner in doing business?
8.6
130
8.5
382
Product Direction (% positive)
8.6
324
8.8
594
Features by Category
Design
8.3
28
Not enough data
8.5
28
Not enough data
8.5
27
Not enough data
8.5
28
Not enough data
Personalization
8.3
28
Not enough data
8.3
28
Not enough data
8.5
29
Not enough data
8.5
27
Not enough data
Analysis
8.4
27
Not enough data
8.7
26
Not enough data
8.3
25
Not enough data
Merchandising
9.2
22
Not enough data
9.3
22
Not enough data
9.3
22
Not enough data
8.6
22
Not enough data
8.8
22
Not enough data
Analytics
9.2
22
Not enough data
9.2
22
Not enough data
Administration
9.2
21
Not enough data
9.0
21
Not enough data
Administration
9.0
27
Not enough data
8.7
26
Not enough data
8.8
27
Not enough data
Integrations
8.8
27
Not enough data
9.0
27
Not enough data
8.6
27
Not enough data
Cart Management
8.3
28
Not enough data
8.5
27
Not enough data
8.6
26
Not enough data
8.6
27
Not enough data
Headless Commerce
8.2
98
7.8
246
8.5
101
7.9
260
8.4
98
7.9
249
8.4
103
8.2
278
8.4
101
8.2
269
Generative AI
8.1
83
7.4
212
8.0
87
7.6
206
Agentic AI - E-Commerce Platforms
8.7
19
6.9
26
8.2
19
7.5
27
8.4
19
7.6
26
8.4
19
7.5
27
8.5
19
7.4
26
8.5
19
7.7
26
Merchandising/Marketing
8.2
216
8.4
454
8.3
162
8.5
476
8.2
230
7.9
467
8.0
223
7.9
480
7.7
210
7.9
452
8.0
209
7.7
440
8.1
205
8.0
452
Product Catalog
8.4
217
8.4
467
8.2
217
8.3
458
8.2
225
8.1
450
8.2
197
7.8
379
Order Process
8.3
218
8.6
464
8.1
214
8.2
451
8.3
211
8.3
450
8.3
215
8.8
459
8.2
217
8.6
457
7.9
204
8.1
447
8.2
206
8.0
445
8.1
189
8.2
402
Multi-Channel Support
8.3
202
8.2
418
8.2
205
8.6
441
8.3
189
8.2
409
8.2
208
8.4
444
8.0
194
7.7
365
8.1
135
8.2
392
8.2
183
7.5
361
Platform
8.2
199
8.4
417
8.2
215
8.2
459
8.3
202
8.4
445
8.4
217
8.5
452
8.2
221
8.2
454
8.6
210
8.7
446
8.6
198
8.3
364
8.5
202
8.6
428
8.3
188
7.8
393
8.5
184
8.2
375
8.4
195
8.5
413
8.5
216
8.7
447
Reporting
8.6
28
8.1
79
8.5
28
7.6
72
Omnichannel Features
8.0
27
8.4
76
8.0
27
8.2
75
8.2
26
7.9
77
8.6
27
8.1
79
8.6
27
8.0
76
8.6
28
8.7
81
8.3
27
7.5
75
Categories
Categories
Shared Categories
Salesforce Commerce for B2C and Shopify Plus are categorized as E-Commerce Platforms and Omnichannel Commerce
Unique Categories
Shopify Plus has no unique categories
Reviews
Reviewers' Company Size
Salesforce Commerce for B2C
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Shopify Plus
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
12.6%
Information Technology and Services
10.9%
Computer Software
8.0%
Apparel & Fashion
5.7%
Consumer Goods
4.4%
Other
58.3%
Retail
21.3%
Apparel & Fashion
13.7%
Consumer Goods
7.3%
Information Technology and Services
5.8%
Health, Wellness and Fitness
5.1%
Other
46.8%
Alternatives
Discussions
What is a b2c platform?
1 Comment
VS
B2C business-to-consumer ecommerce, also called retail ecommerce, is a business model that involves sales between online businesses and consumers. B2C...Read more
What is b2b and b2c in Salesforce?
1 Comment
ED
B2B is digital solutions for business to business buyers and B2C is digital solutions for business to customer buyers. For more information checkout...Read more
What is Salesforce commerce?
1 Comment
ED
Salesforce Commerce helps you maximize revenue and deliver success now through capabilities including B2C Commerce, B2B Commerce, Order Management, and...Read more
What differentiates Shopify Plus?
2 Comments
RU
Smartstore is very refined in its methodology, which is the reason they've remembered all of the fundamental SEO procedures for each part. This makes them...Read more
How does Shopify plus work?
2 Comments
VK
Shopify Plus is an easy platform for building and managing an online store, where you can customize your design, add products, and set up payments. It helps...Read more
Who is Shopify Plus' target market?
1 Comment
Official Response from Shopify Plus
High-volume brands with online sales of about $80,000 USD per month. If you want to know whether Shopify Plus is the right platform for you, let us know by...Read more
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