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Compare Ruby Receptionists and Smith.ai Live Chat 
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At a Glance
Market Segments
Small-Business (81.8% of reviews)
Small-Business (90.0% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
No pricing available
Pay As You Go Per Month
Ruby Receptionists
Star Rating
(12)3.8 out of 5
Market Segments
Small-Business (81.8% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Ruby ReceptionistsSmith.ai Live Chat
Star Rating
(21)4.8 out of 5
Market Segments
Small-Business (90.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Pay As You Go Per Month
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviewers mention that Ruby Receptionists has a lower star rating of 3.7 compared to Smith.ai Live Chat's impressive 4.8, indicating a significant difference in overall user satisfaction.
- Users report that Smith.ai Live Chat excels in responsiveness and communication skills, both rated at 10.0, while Ruby Receptionists lacks in these areas, leading to potential delays in customer interactions.
- G2 users highlight that the expertise of the Smith.ai team is rated at 9.7, showcasing their strong technical knowledge, whereas Ruby Receptionists does not provide specific ratings in this category, leaving users uncertain about the team's capabilities.
- Users on G2 mention that Smith.ai Live Chat's project updates and meeting management are rated at 10.0, ensuring clients are always informed, while Ruby Receptionists does not have comparable ratings, which may lead to communication gaps.
- Reviewers say that Ruby Receptionists has a more flexible pricing model with a "Pay As You Go" option, which some users find appealing, while Smith.ai Live Chat's pricing structure may not offer the same level of flexibility.
- Users report that Ruby Receptionists has received fewer total reviews (11) compared to Smith.ai Live Chat (21), suggesting that Smith.ai may have a more established user base and potentially more reliable feedback.
Pricing
Entry-Level Pricing
Ruby Receptionists
No pricing availableSmith.ai Live Chat
A La Carte - $10 Per Live Staffed Chat
Pay As You Go
Per Month
Pay only $10 per live staffed chat. Pay as you go.
- Unlimited smart Q&A and lead-qualification
- Real-time English-Spanish translation
- Chats answered live 24 hours/day, 7 days/week, backed up by powerful AI chatbot
Free Trial
Ruby Receptionists
Free Trial is available
Smith.ai Live Chat
No trial information availableRatings
Quality of Work
Not enough data
9.7
12
Responsiveness
Not enough data
10.0
13
Expertise of Team
Not enough data
9.7
13
Execution Ability
Not enough data
9.7
13
Communication Skills
Not enough data
10.0
13
Professionalism
Not enough data
10.0
13
Has the product been a good partner in doing business?
Not enough data
10.0
13
Features by Category
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Team Quality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Ruby Receptionists and Smith.ai Live Chat are categorized as Managed Live Chat
Unique Categories
Ruby Receptionists is categorized as Virtual Receptionist Services
Smith.ai Live Chat has no unique categories
Reviews
Reviewers' Company Size
Ruby Receptionists
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Smith.ai Live Chat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Law Practice
36.4%
Marketing and Advertising
27.3%
Manufacturing
9.1%
Legal Services
9.1%
Consumer Services
9.1%
Other
9.1%
Legal Services
45.0%
Law Practice
30.0%
Financial Services
10.0%
Transportation/Trucking/Railroad
5.0%
Management Consulting
5.0%
Other
5.0%
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