# Ruby Receptionists vs Smith.ai Live Chat Comparison | | Ruby Receptionists | Smith.ai Live Chat | |---|---|---| | **Star Rating** | 3.8 out of 5 | 4.8 out of 5 | | **Total Reviews** | 12 | 21 | | **Largest Market Segment** | Small-Business (81.8% of reviews) | Small-Business (90.0% of reviews) | | **Entry Level Price** | No pricing available | Pay As You Go Per Month | --- ## Ratings Comparison | Rating | Ruby Receptionists | Smith.ai Live Chat | |---|---|---| | **Quality of Work** | Not enough data | 9.7 (12 reviews) | | **Responsiveness** | Not enough data | 10.0 (13 reviews) | | **Expertise of Team** | Not enough data | 9.7 (13 reviews) | | **Execution Ability** | Not enough data | 9.7 (13 reviews) | | **Communication Skills** | Not enough data | 10.0 (13 reviews) | | **Professionalism** | Not enough data | 10.0 (13 reviews) | | **Has the product been a good partner in doing business?** | Not enough data | 10.0 (13 reviews) | --- ## Pricing ### Ruby Receptionists #### Entry-Level Pricing No pricing available #### Free Trial Yes ### Smith.ai Live Chat #### Entry-Level Pricing Plan: A La Carte - $10 Per Live Staffed Chat Price: Pay As You Go Per Month Description: Pay only $10 per live staffed chat. Pay as you go. Key Features: - Unlimited smart Q&A and lead-qualification - Real-time English-Spanish translation - Chats answered live 24 hours/day, 7 days/week, backed up by powerful AI chatbot [Browse all 5 editions](https://www.g2.com/products/smith-ai-live-chat/pricing) #### Free Trial No --- ## Features Comparison By Category ### Other Services | Product | Score | Reviews | |---|---|---| | **Ruby Receptionists** | N/A | N/A | | **Smith.ai Live Chat** | N/A | N/A | #### Planning | Feature | Ruby Receptionists | Smith.ai Live Chat | |---|---|---| | **Needs Assessment** | Not enough data | Not enough data | | **Resource Allocation** | Not enough data | Not enough data | | **Stayed within Budget** | Not enough data | Not enough data | | **Statement of Work** | Not enough data | Not enough data | | **Best Practices** | Not enough data | Not enough data | #### Delivery | Feature | Ruby Receptionists | Smith.ai Live Chat | |---|---|---| | **Technical Expertise** | Not enough data | Not enough data | | **Met Deadlines** | Not enough data | Not enough data | | **Meeting Management** | Not enough data | Not enough data | | **Project Updates** | Not enough data | Not enough data | | **Scope Management** | Not enough data | Not enough data | | **Roll-out** | Not enough data | Not enough data | ### Business Services | Product | Score | Reviews | |---|---|---| | **Ruby Receptionists** | N/A | N/A | | **Smith.ai Live Chat** | N/A | N/A | #### Planning | Feature | Ruby Receptionists | Smith.ai Live Chat | |---|---|---| | **Needs Assessment** | Not enough data | Not enough data | | **Resource Allocation** | Not enough data | Not enough data | | **Stayed within Budget** | Not enough data | Not enough data | | **Statement of Work** | Not enough data | Not enough data | | **Best Practices** | Not enough data | Not enough data | #### Delivery | Feature | Ruby Receptionists | Smith.ai Live Chat | |---|---|---| | **Technical Expertise** | Not enough data | Not enough data | | **Met Deadlines** | Not enough data | Not enough data | | **Meeting Management** | Not enough data | Not enough data | | **Project Updates** | Not enough data | Not enough data | | **Scope Management** | Not enough data | Not enough data | | **Roll-out** | Not enough data | Not enough data | ### B2B Services | Product | Score | Reviews | |---|---|---| | **Ruby Receptionists** | N/A | N/A | | **Smith.ai Live Chat** | N/A | N/A | #### Team Quality | Feature | Ruby Receptionists | Smith.ai Live Chat | |---|---|---| | **Change Management Skills** | Not enough data | Not enough data | | **Executive Presence** | Not enough data | Not enough data | | **Vertical Expertise** | Not enough data | Not enough data | | **Technology Partnerships** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Managed Live Chat Providers](https://www.g2.com/categories/managed-live-chat) **Unique to Ruby Receptionists (1):** [Virtual Receptionist Services Providers](https://www.g2.com/categories/virtual-receptionist-services) --- ## Reviewer Demographics ### By Company Size | Segment | Ruby Receptionists | Smith.ai Live Chat | |---|---|---| | **Small-Business** | 81.8% | 90.0% | | **Mid-Market** | 18.2% | 5.0% | | **Enterprise** | 0% | 5.0% | ### By Industry #### Ruby Receptionists - **Law Practice:** 36.4% - **Marketing and Advertising:** 27.3% - **Manufacturing:** 9.1% - **Legal Services:** 9.1% - **Consumer Services:** 9.1% - **Accounting:** 9.1% #### Smith.ai Live Chat - **Legal Services:** 45.0% - **Law Practice:** 30.0% - **Financial Services:** 10.0% - **Transportation/Trucking/Railroad:** 5.0% - **Management Consulting:** 5.0% - **Hospital & Health Care:** 5.0% --- ## Alternatives ### Alternatives to Ruby Receptionists - [AnswerConnect](https://www.g2.com/products/answerconnect/reviews) — 4.5/5 stars (23 reviews) - [Smith.ai Virtual Receptionists](https://www.g2.com/products/smith-ai-virtual-receptionists/reviews) — 4.9/5 stars (73 reviews) - [SureCall Experts](https://www.g2.com/products/surecall-experts/reviews) — 4.6/5 stars (27 reviews) - [Abby Connect](https://www.g2.com/products/abby-connect/reviews) — 4.5/5 stars (12 reviews) - [Peak Support](https://www.g2.com/products/peak-support/reviews) — 4.8/5 stars (39 reviews) - [Answering Service Care](https://www.g2.com/products/answering-service-care/reviews) — 4.2/5 stars (3 reviews) - [Go Answer](https://www.g2.com/products/go-answer/reviews) — 4.5/5 stars (12 reviews) - [Melu Managed Live Chat](https://www.g2.com/products/melu-managed-live-chat/reviews) — 4.9/5 stars (28 reviews) - [Helpware](https://www.g2.com/products/helpware/reviews) — 4.9/5 stars (30 reviews) - [Chat Metrics | Managed Live Chat](https://www.g2.com/products/chat-metrics-managed-live-chat/reviews) — 4.8/5 stars (21 reviews) ### Alternatives to Smith.ai Live Chat - [Chat Metrics | Managed Live Chat](https://www.g2.com/products/chat-metrics-managed-live-chat/reviews) — 4.8/5 stars (21 reviews) - [Peak Support](https://www.g2.com/products/peak-support/reviews) — 4.8/5 stars (39 reviews) - [Melu Managed Live Chat](https://www.g2.com/products/melu-managed-live-chat/reviews) — 4.9/5 stars (28 reviews) - [Ngage Live Chat](https://www.g2.com/products/ngage-live-chat/reviews) — 4.6/5 stars (27 reviews) - [Helpware](https://www.g2.com/products/helpware/reviews) — 4.9/5 stars (30 reviews) - [AnswerConnect](https://www.g2.com/products/answerconnect/reviews) — 4.5/5 stars (23 reviews) - [SureCall Experts](https://www.g2.com/products/surecall-experts/reviews) — 4.6/5 stars (27 reviews) - [Teleperformance](https://www.g2.com/products/teleperformance/reviews) — 4.1/5 stars (20 reviews) - [SupportYourApp](https://www.g2.com/products/supportyourapp/reviews) — 4.7/5 stars (16 reviews) - [HelpSquad](https://www.g2.com/products/helpsquad/reviews) — 5.0/5 stars (4 reviews) --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/ruby-receptionists-vs-smith-ai-live-chat)