# Top 10 Ruby Receptionists Alternatives & Competitors **Average Rating:** 3.8/5 **Total Number of Reviews:** 12 Research alternative solutions to Ruby Receptionists on G2, with real user reviews on competing tools. Other important factors to consider when researching alternatives to Ruby Receptionists include ease of use and reliability. The best overall Ruby Receptionists alternative is AnswerConnect. Other similar apps like Ruby Receptionists are Smith.ai Virtual Receptionists, SureCall Experts, Abby Connect, and Smith.ai Live Chat. Ruby Receptionists alternatives can be found in [Virtual Receptionist Services Providers](https://www.g2.com/categories/virtual-receptionist-services) but may also be in [Contact Center Outsourcing Service Providers](https://www.g2.com/categories/contact-center-outsourcing-services) or [Managed Live Chat Providers](https://www.g2.com/categories/managed-live-chat). ## Best Paid & Free Alternatives to Ruby Receptionists - [AnswerConnect](https://www.g2.com/products/answerconnect/reviews) - [Smith.ai Virtual Receptionists](https://www.g2.com/products/smith-ai-virtual-receptionists/reviews) - [SureCall Experts](https://www.g2.com/products/surecall-experts/reviews) - [Abby Connect](https://www.g2.com/products/abby-connect/reviews) - [Smith.ai Live Chat](https://www.g2.com/products/smith-ai-live-chat/reviews) - [Peak Support](https://www.g2.com/products/peak-support/reviews) - [Answering Service Care](https://www.g2.com/products/answering-service-care/reviews) - [Go Answer](https://www.g2.com/products/go-answer/reviews) - [Melu Managed Messaging](https://www.g2.com/products/melu-managed-messaging/reviews) - [Helpware](https://www.g2.com/products/helpware/reviews) ## Top 10 Alternatives to Ruby Receptionists Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Ruby Receptionists stacks up to the competition, check reviews from current & previous users in industries like Law Practice, Marketing and Advertising, and Accounting, and find the best product for your business. ### 1. [AnswerConnect](https://www.g2.com/products/answerconnect/reviews) By AnswerConnect **Average Rating:** 4.5/5 **Total Reviews:** 23 Voted the #1 Answering Service in 2025 by Forbes, AnswerConnect is a human-powered solution that helps you grow your business by ensuring you never miss a chance to connect with your customers. No bots. No AI. Just real people creating real connections that win customers and build loyalty. We answer calls, book appointments, qualify leads, and handle customer questions, 24/7 – so you’re always there when it matters most. With decades of experience, we act as an extension of your team, delivering friendly, reliable support every time the phone rings. And for every customer, every month, we plant a tree. Because growing your business should grow the planet, too. At AnswerConnect, we provide a comprehensive suite of live, human-powered services designed to help you stay connected with your customers, anytime, anywhere: • 24/7 Real People Call Answering Our service ensures your business never misses a call, day or night. Friendly, professional agents are always available to represent your brand and deliver excellent customer experiences. • After Hours Answering Stay connected even outside of business hours. We keep your lines open so your clients receive the support they need around the clock. • Custom Scripting Every conversation follows scripts tailored to your business, ensuring consistent, on-brand communication that reflects your values. • Lead Capture & Qualification Our agents are trained to capture and qualify leads in real time, helping you focus on high-value opportunities and grow your pipeline. • Appointment Scheduling Take the hassle out of calendar management. We book and manage appointments directly in your preferred system. • Live Chat Support Boost satisfaction and conversions with real-time website chat support that engages visitors when it matters most. • CRM Integrations We integrate directly with your CRM, ensuring all call data, leads, and appointments are accurately logged and seamlessly tracked. • Bilingual Services Reach a broader audience with support in both English and Spanish, making every customer feel heard and understood. Connect with AnswerConnect sales: ☎️ 800-700-8888 🌐 http://www.answerconnect.com 📧 sales@answerconnect.com Connect with AnswerConnect Franchise: ☎️ 800-584-0234 🌐 http://www.answerconnect.com/franchise 📧 franchisesales@answerconnect.com Categories in common with Ruby Receptionists: [Managed Live Chat](https://www.g2.com/categories/managed-live-chat), [Virtual Receptionist Services](https://www.g2.com/categories/virtual-receptionist-services) **Compare:** [Ruby Receptionists vs AnswerConnect](https://www.g2.com/compare/answerconnect-vs-ruby-receptionists) **Compare AnswerConnect with other alternatives:** - [AnswerConnect vs Smith.ai Virtual Receptionists](https://www.g2.com/compare/answerconnect-vs-smith-ai-virtual-receptionists) - [AnswerConnect vs SureCall Experts](https://www.g2.com/compare/answerconnect-vs-surecall-experts) - [AnswerConnect vs Abby Connect](https://www.g2.com/compare/abby-connect-vs-answerconnect) - [AnswerConnect vs Smith.ai Live Chat](https://www.g2.com/compare/answerconnect-vs-smith-ai-live-chat) - [AnswerConnect vs Peak Support](https://www.g2.com/compare/answerconnect-vs-peak-support) - [AnswerConnect vs Answering Service Care](https://www.g2.com/compare/answerconnect-vs-answering-service-care) - [AnswerConnect vs Go Answer](https://www.g2.com/compare/answerconnect-vs-go-answer) - [AnswerConnect vs Melu Managed Messaging](https://www.g2.com/compare/answerconnect-vs-melu-managed-messaging) - [AnswerConnect vs Helpware](https://www.g2.com/compare/answerconnect-vs-helpware) ### 2. [Smith.ai Virtual Receptionists](https://www.g2.com/products/smith-ai-virtual-receptionists/reviews) By Smith.ai **Average Rating:** 4.9/5 **Total Reviews:** 73 A superior qualification, answering & intake service for small businesses Categories in common with Ruby Receptionists: [Virtual Receptionist Services](https://www.g2.com/categories/virtual-receptionist-services) **Compare:** [Ruby Receptionists vs Smith.ai Virtual Receptionists](https://www.g2.com/compare/ruby-receptionists-vs-smith-ai-virtual-receptionists) **Compare Smith.ai Virtual Receptionists with other alternatives:** - [Smith.ai Virtual Receptionists vs AnswerConnect](https://www.g2.com/compare/answerconnect-vs-smith-ai-virtual-receptionists) - [Smith.ai Virtual Receptionists vs SureCall Experts](https://www.g2.com/compare/smith-ai-virtual-receptionists-vs-surecall-experts) - [Smith.ai Virtual Receptionists vs Abby Connect](https://www.g2.com/compare/abby-connect-vs-smith-ai-virtual-receptionists) - [Smith.ai Virtual Receptionists vs Smith.ai Live Chat](https://www.g2.com/compare/smith-ai-live-chat-vs-smith-ai-virtual-receptionists) - [Smith.ai Virtual Receptionists vs Peak Support](https://www.g2.com/compare/peak-support-vs-smith-ai-virtual-receptionists) - [Smith.ai Virtual Receptionists vs Answering Service Care](https://www.g2.com/compare/answering-service-care-vs-smith-ai-virtual-receptionists) - [Smith.ai Virtual Receptionists vs Go Answer](https://www.g2.com/compare/go-answer-vs-smith-ai-virtual-receptionists) - [Smith.ai Virtual Receptionists vs Melu Managed Messaging](https://www.g2.com/compare/melu-managed-messaging-vs-smith-ai-virtual-receptionists) - [Smith.ai Virtual Receptionists vs Helpware](https://www.g2.com/compare/helpware-vs-smith-ai-virtual-receptionists) ### 3. [SureCall Experts](https://www.g2.com/products/surecall-experts/reviews) By Surecall Experts **Average Rating:** 4.6/5 **Total Reviews:** 27 SureCall offers a wide range of BPO services designed to provide you with exceptional customer support experience. Outsourcing your Business Processes to SureCall allows you to focus on your core competencies. Let SureCall handle your technical support, customer service, and back-office functions anytime via any channel 24/7/365 days per year. SureCall will customize the best Business Process Optimization solutions to meet your needs. As a leading global outsourcing provider, SureCall makes outsourcing processes easy and seamless. We work hard to understand and exceed your goals and optimize your business performance. Categories in common with Ruby Receptionists: [Managed Live Chat](https://www.g2.com/categories/managed-live-chat), [Virtual Receptionist Services](https://www.g2.com/categories/virtual-receptionist-services) **Compare:** [Ruby Receptionists vs SureCall Experts](https://www.g2.com/compare/ruby-receptionists-vs-surecall-experts) **Compare SureCall Experts with other alternatives:** - [SureCall Experts vs AnswerConnect](https://www.g2.com/compare/answerconnect-vs-surecall-experts) - [SureCall Experts vs Smith.ai Virtual Receptionists](https://www.g2.com/compare/smith-ai-virtual-receptionists-vs-surecall-experts) - [SureCall Experts vs Abby Connect](https://www.g2.com/compare/abby-connect-vs-surecall-experts) - [SureCall Experts vs Smith.ai Live Chat](https://www.g2.com/compare/smith-ai-live-chat-vs-surecall-experts) - [SureCall Experts vs Peak Support](https://www.g2.com/compare/peak-support-vs-surecall-experts) - [SureCall Experts vs Answering Service Care](https://www.g2.com/compare/answering-service-care-vs-surecall-experts) - [SureCall Experts vs Go Answer](https://www.g2.com/compare/go-answer-vs-surecall-experts) - [SureCall Experts vs Melu Managed Messaging](https://www.g2.com/compare/melu-managed-messaging-vs-surecall-experts) - [SureCall Experts vs Helpware](https://www.g2.com/compare/helpware-vs-surecall-experts) ### 4. [Abby Connect](https://www.g2.com/products/abby-connect/reviews) By Abby Connect **Average Rating:** 4.5/5 **Total Reviews:** 12 A virtual receptionist helps you with much more, upholding your company image and branding on each call as if the receptionist was right in your office. Your virtual receptionist will answer, screen your calls, transfer your desired calls, take down messages, and interact with your caller as you specify. The real difference between a typical answering service and a virtual receptionist like Abby Connect is that you can trust that the frontline of your business is in well-trained hands. Categories in common with Ruby Receptionists: [Virtual Receptionist Services](https://www.g2.com/categories/virtual-receptionist-services) **Compare:** [Ruby Receptionists vs Abby Connect](https://www.g2.com/compare/abby-connect-vs-ruby-receptionists) **Compare Abby Connect with other alternatives:** - [Abby Connect vs AnswerConnect](https://www.g2.com/compare/abby-connect-vs-answerconnect) - [Abby Connect vs Smith.ai Virtual Receptionists](https://www.g2.com/compare/abby-connect-vs-smith-ai-virtual-receptionists) - [Abby Connect vs SureCall Experts](https://www.g2.com/compare/abby-connect-vs-surecall-experts) - [Abby Connect vs Smith.ai Live Chat](https://www.g2.com/compare/abby-connect-vs-smith-ai-live-chat) - [Abby Connect vs Peak Support](https://www.g2.com/compare/abby-connect-vs-peak-support) - [Abby Connect vs Answering Service Care](https://www.g2.com/compare/abby-connect-vs-answering-service-care) - [Abby Connect vs Go Answer](https://www.g2.com/compare/abby-connect-vs-go-answer) - [Abby Connect vs Melu Managed Messaging](https://www.g2.com/compare/abby-connect-vs-melu-managed-messaging) - [Abby Connect vs Helpware](https://www.g2.com/compare/abby-connect-vs-helpware) ### 5. [Smith.ai Live Chat](https://www.g2.com/products/smith-ai-live-chat/reviews) By Smith.ai **Average Rating:** 4.8/5 **Total Reviews:** 21 Smith.ai is known for superior virtual receptionist & intake services by phone. It can also capture leads, book new clients, and complete client intake on your website. Categories in common with Ruby Receptionists: [Managed Live Chat](https://www.g2.com/categories/managed-live-chat) **Compare:** [Ruby Receptionists vs Smith.ai Live Chat](https://www.g2.com/compare/ruby-receptionists-vs-smith-ai-live-chat) **Compare Smith.ai Live Chat with other alternatives:** - [Smith.ai Live Chat vs AnswerConnect](https://www.g2.com/compare/answerconnect-vs-smith-ai-live-chat) - [Smith.ai Live Chat vs Smith.ai Virtual Receptionists](https://www.g2.com/compare/smith-ai-live-chat-vs-smith-ai-virtual-receptionists) - [Smith.ai Live Chat vs SureCall Experts](https://www.g2.com/compare/smith-ai-live-chat-vs-surecall-experts) - [Smith.ai Live Chat vs Abby Connect](https://www.g2.com/compare/abby-connect-vs-smith-ai-live-chat) - [Smith.ai Live Chat vs Peak Support](https://www.g2.com/compare/peak-support-vs-smith-ai-live-chat) - [Smith.ai Live Chat vs Answering Service Care](https://www.g2.com/compare/answering-service-care-vs-smith-ai-live-chat) - [Smith.ai Live Chat vs Go Answer](https://www.g2.com/compare/go-answer-vs-smith-ai-live-chat) - [Smith.ai Live Chat vs Melu Managed Messaging](https://www.g2.com/compare/melu-managed-messaging-vs-smith-ai-live-chat) - [Smith.ai Live Chat vs Helpware](https://www.g2.com/compare/helpware-vs-smith-ai-live-chat) ### 6. [Peak Support](https://www.g2.com/products/peak-support/reviews) By Peak Support **Average Rating:** 4.8/5 **Total Reviews:** 39 Peak Support is a rapidly growing services provider dedicated to providing exceptional support to high-growth companies. We offer a wide array of services including customer support, sales operations, and business process outsourcing. Our global delivery model enables us to provide service from the Philippines, the U.S., Latin America, and more. We hire the best agents in the business and we are relentlessly dedicated to helping our clients succeed. Categories in common with Ruby Receptionists: [Managed Live Chat](https://www.g2.com/categories/managed-live-chat) **Compare:** [Ruby Receptionists vs Peak Support](https://www.g2.com/compare/peak-support-vs-ruby-receptionists) **Compare Peak Support with other alternatives:** - [Peak Support vs AnswerConnect](https://www.g2.com/compare/answerconnect-vs-peak-support) - [Peak Support vs Smith.ai Virtual Receptionists](https://www.g2.com/compare/peak-support-vs-smith-ai-virtual-receptionists) - [Peak Support vs SureCall Experts](https://www.g2.com/compare/peak-support-vs-surecall-experts) - [Peak Support vs Abby Connect](https://www.g2.com/compare/abby-connect-vs-peak-support) - [Peak Support vs Smith.ai Live Chat](https://www.g2.com/compare/peak-support-vs-smith-ai-live-chat) - [Peak Support vs Answering Service Care](https://www.g2.com/compare/answering-service-care-vs-peak-support) - [Peak Support vs Go Answer](https://www.g2.com/compare/go-answer-vs-peak-support) - [Peak Support vs Melu Managed Messaging](https://www.g2.com/compare/melu-managed-messaging-vs-peak-support) - [Peak Support vs Helpware](https://www.g2.com/compare/helpware-vs-peak-support) ### 7. [Answering Service Care](https://www.g2.com/products/answering-service-care/reviews) By Answering Service Care **Average Rating:** 4.2/5 **Total Reviews:** 3 Answering Service Care (ASC) is a 24/7 live answering service for 4000+ businesses nationwide, serving all industries, including law firms, contractors, doctor's offices, franchises, insurance agencies, accounting firms, and many more. ASC has 50 years of experience and almost 200 employees in over 3 offices located in NJ, NC, and FL. As a third-generation family business, ASC was built with a strong business culture centered around people, with many relationships lasting more than 20 years. Answering Service Care provides trained customer service professionals who can greet callers, perform lead intakes, schedule appointments, transfer calls, or relay messages directly. The customer service personnel who answer your calls are industry-trained professionals who know how to handle customer queries, so your clients can expect reliable and accurate messages at all times. We get it, so you don't have to! Never miss another call. Live chat for your website, 24/7. Give a great first impression to your customers. Integrate with 7000+ applications. Web and Mobile App. Appointment Scheduling. Spam Blocker. Call Recording. Bilingual Operators. Payment IVR. HIPAA Compliant Secure Messaging. We Get It. Learn more at answeringservicecare.com Categories in common with Ruby Receptionists: [Virtual Receptionist Services](https://www.g2.com/categories/virtual-receptionist-services) **Compare:** [Ruby Receptionists vs Answering Service Care](https://www.g2.com/compare/answering-service-care-vs-ruby-receptionists) **Compare Answering Service Care with other alternatives:** - [Answering Service Care vs AnswerConnect](https://www.g2.com/compare/answerconnect-vs-answering-service-care) - [Answering Service Care vs Smith.ai Virtual Receptionists](https://www.g2.com/compare/answering-service-care-vs-smith-ai-virtual-receptionists) - [Answering Service Care vs SureCall Experts](https://www.g2.com/compare/answering-service-care-vs-surecall-experts) - [Answering Service Care vs Abby Connect](https://www.g2.com/compare/abby-connect-vs-answering-service-care) - [Answering Service Care vs Smith.ai Live Chat](https://www.g2.com/compare/answering-service-care-vs-smith-ai-live-chat) - [Answering Service Care vs Peak Support](https://www.g2.com/compare/answering-service-care-vs-peak-support) - [Answering Service Care vs Go Answer](https://www.g2.com/compare/answering-service-care-vs-go-answer) - [Answering Service Care vs Melu Managed Messaging](https://www.g2.com/compare/answering-service-care-vs-melu-managed-messaging) - [Answering Service Care vs Helpware](https://www.g2.com/compare/answering-service-care-vs-helpware) ### 8. [Go Answer](https://www.g2.com/products/go-answer/reviews) By Go Answer **Average Rating:** 4.5/5 **Total Reviews:** 12 1-888-GO-ANSWER has affordable answering services designed to help small businesses flourish Reviewers say compared to Ruby Receptionists, Go Answer is: - More expensive Categories in common with Ruby Receptionists: [Managed Live Chat](https://www.g2.com/categories/managed-live-chat), [Virtual Receptionist Services](https://www.g2.com/categories/virtual-receptionist-services) **Compare:** [Ruby Receptionists vs Go Answer](https://www.g2.com/compare/go-answer-vs-ruby-receptionists) **Compare Go Answer with other alternatives:** - [Go Answer vs AnswerConnect](https://www.g2.com/compare/answerconnect-vs-go-answer) - [Go Answer vs Smith.ai Virtual Receptionists](https://www.g2.com/compare/go-answer-vs-smith-ai-virtual-receptionists) - [Go Answer vs SureCall Experts](https://www.g2.com/compare/go-answer-vs-surecall-experts) - [Go Answer vs Abby Connect](https://www.g2.com/compare/abby-connect-vs-go-answer) - [Go Answer vs Smith.ai Live Chat](https://www.g2.com/compare/go-answer-vs-smith-ai-live-chat) - [Go Answer vs Peak Support](https://www.g2.com/compare/go-answer-vs-peak-support) - [Go Answer vs Answering Service Care](https://www.g2.com/compare/answering-service-care-vs-go-answer) - [Go Answer vs Melu Managed Messaging](https://www.g2.com/compare/go-answer-vs-melu-managed-messaging) - [Go Answer vs Helpware](https://www.g2.com/compare/go-answer-vs-helpware) ### 9. [Melu Managed Messaging](https://www.g2.com/products/melu-managed-messaging/reviews) By Melu **Average Rating:** 4.9/5 **Total Reviews:** 28 Live Chat Done for You - Turn your website visitors into customers today Categories in common with Ruby Receptionists: [Managed Live Chat](https://www.g2.com/categories/managed-live-chat) **Compare:** [Ruby Receptionists vs Melu Managed Messaging](https://www.g2.com/compare/melu-managed-messaging-vs-ruby-receptionists) **Compare Melu Managed Messaging with other alternatives:** - [Melu Managed Messaging vs AnswerConnect](https://www.g2.com/compare/answerconnect-vs-melu-managed-messaging) - [Melu Managed Messaging vs Smith.ai Virtual Receptionists](https://www.g2.com/compare/melu-managed-messaging-vs-smith-ai-virtual-receptionists) - [Melu Managed Messaging vs SureCall Experts](https://www.g2.com/compare/melu-managed-messaging-vs-surecall-experts) - [Melu Managed Messaging vs Abby Connect](https://www.g2.com/compare/abby-connect-vs-melu-managed-messaging) - [Melu Managed Messaging vs Smith.ai Live Chat](https://www.g2.com/compare/melu-managed-messaging-vs-smith-ai-live-chat) - [Melu Managed Messaging vs Peak Support](https://www.g2.com/compare/melu-managed-messaging-vs-peak-support) - [Melu Managed Messaging vs Answering Service Care](https://www.g2.com/compare/answering-service-care-vs-melu-managed-messaging) - [Melu Managed Messaging vs Go Answer](https://www.g2.com/compare/go-answer-vs-melu-managed-messaging) - [Melu Managed Messaging vs Helpware](https://www.g2.com/compare/helpware-vs-melu-managed-messaging) ### 10. [Helpware](https://www.g2.com/products/helpware/reviews) By Helpware **Average Rating:** 4.9/5 **Total Reviews:** 30 Helpware specializes in customer service, marketing support, accounting support, and sales operations/on-boarding customer support. Categories in common with Ruby Receptionists: [Managed Live Chat](https://www.g2.com/categories/managed-live-chat) **Compare:** [Ruby Receptionists vs Helpware](https://www.g2.com/compare/helpware-vs-ruby-receptionists) **Compare Helpware with other alternatives:** - [Helpware vs AnswerConnect](https://www.g2.com/compare/answerconnect-vs-helpware) - [Helpware vs Smith.ai Virtual Receptionists](https://www.g2.com/compare/helpware-vs-smith-ai-virtual-receptionists) - [Helpware vs SureCall Experts](https://www.g2.com/compare/helpware-vs-surecall-experts) - [Helpware vs Abby Connect](https://www.g2.com/compare/abby-connect-vs-helpware) - [Helpware vs Smith.ai Live Chat](https://www.g2.com/compare/helpware-vs-smith-ai-live-chat) - [Helpware vs Peak Support](https://www.g2.com/compare/helpware-vs-peak-support) - [Helpware vs Answering Service Care](https://www.g2.com/compare/answering-service-care-vs-helpware) - [Helpware vs Go Answer](https://www.g2.com/compare/go-answer-vs-helpware) - [Helpware vs Melu Managed Messaging](https://www.g2.com/compare/helpware-vs-melu-managed-messaging) ## Explore Articles - [Which solution is most cost-effective for real estate firms?](https://www.g2.com/discussions/which-solution-is-most-cost-effective-for-real-estate-firms) - [Best app for managing accounts receivable](https://www.g2.com/discussions/best-app-for-managing-accounts-receivable) - [Top tools for tracking HR performance metrics](https://www.g2.com/discussions/what-are-the-top-tools-for-tracking-hr-performance-metrics) - [What's the best PSA software for small businesses](https://www.g2.com/discussions/what-s-the-best-psa-software-for-small-businesses) - [Best tools for combining merchandising with personalization](https://www.g2.com/discussions/what-are-the-best-tools-for-combining-merchandising-with-personalization) - [Which operational risk app is best for small business use](https://www.g2.com/discussions/which-operational-risk-app-is-best-for-small-business-use) ## Spotlight Categories - [Expense Management Software](https://www.g2.com/categories/expense-management) - [Online Community Management Software](https://www.g2.com/categories/online-community-management) - [Contract Management Software](https://www.g2.com/categories/contract-management)