Top 10 Smith.ai Live Chat Alternatives & Competitors

Top 10 Alternatives to Smith.ai Live Chat Recently Reviewed By G2 Community

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Chat Metrics | Managed Live Chat
By Chat Metrics
4.8/5
(21)
Product Description
With Chat Metrics, you enhance the customer journey and are able to influence their decision-making process with direct conversations earlier than ever before.
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Reviewers say compared to Smith.ai Live Chat, Chat Metrics | Managed Live Chat is:
More expensive
Categories in common with Smith.ai Live Chat:
Managed Live Chat

Peak Support
By Peak Support
4.8/5
(39)
Product Description
Peak Support is a rapidly growing services provider dedicated to providing exceptional support to high-growth companies. We offer a wide array of services including customer support, sales operations, and business process outsourcing. Our global delivery model enables us to provide service from the Philippines, the U.S., Latin America, and more. We hire the best agents in the business and we are relentlessly dedicated to helping our clients succeed.
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Reviewers say compared to Smith.ai Live Chat, Peak Support is:
More expensive
Categories in common with Smith.ai Live Chat:
Managed Live Chat

Ruby Receptionists
By Ruby
3.8/5
(12)
Product Description
Ruby Receptionists offers call answering services.
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Reviewers say compared to Smith.ai Live Chat, Ruby Receptionists is:
More expensive
Categories in common with Smith.ai Live Chat:
Managed Live Chat

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Ngage Live Chat
By Ngage Live Chat
4.6/5
(27)
Product Description
Ngage Live provides industry-specific, customized greeting and immediate response via live chat.
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Reviewers say compared to Smith.ai Live Chat, Ngage Live Chat is:
Better at quality of work
More experienced
Better at executing
Categories in common with Smith.ai Live Chat:
Managed Live Chat

Helpware
By Helpware
4.9/5
(30)
Product Description
Helpware specializes in customer service, marketing support, accounting support, and sales operations/on-boarding customer support.
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Reviewers say compared to Smith.ai Live Chat, Helpware is:
More expensive
Categories in common with Smith.ai Live Chat:
Managed Live Chat

AnswerConnect
By AnswerConnect
4.5/5
(23)
Product Description
Voted the #1 Answering Service in 2025 by Forbes, AnswerConnect is a human-powered solution that helps you grow your business by ensuring you never miss a chance to connect with your customers. No bots. No AI. Just real people creating real connections that win customers and build loyalty. We answer calls, book appointments, qualify leads, and handle customer questions, 24/7 – so you’re always there when it matters most. With decades of experience, we act as an extension of your team, delivering friendly, reliable support every time the phone rings. And for every customer, every month, we plant a tree. Because growing your business should grow the planet, too. At AnswerConnect, we provide a comprehensive suite of live, human-powered services designed to help you stay connected with your customers, anytime, anywhere: • 24/7 Real People Call Answering Our service ensures your business never misses a call, day or night. Friendly, professional agents are always available to represent your brand and deliver excellent customer experiences. • After Hours Answering Stay connected even outside of business hours. We keep your lines open so your clients receive the support they need around the clock. • Custom Scripting Every conversation follows scripts tailored to your business, ensuring consistent, on-brand communication that reflects your values. • Lead Capture & Qualification Our agents are trained to capture and qualify leads in real time, helping you focus on high-value opportunities and grow your pipeline. • Appointment Scheduling Take the hassle out of calendar management. We book and manage appointments directly in your preferred system. • Live Chat Support Boost satisfaction and conversions with real-time website chat support that engages visitors when it matters most. • CRM Integrations We integrate directly with your CRM, ensuring all call data, leads, and appointments are accurately logged and seamlessly tracked. • Bilingual Services Reach a broader audience with support in both English and Spanish, making every customer feel heard and understood. Connect with AnswerConnect sales: ☎️ 800-700-8888 🌐 http://www.answerconnect.com 📧 sales@answerconnect.com Connect with AnswerConnect Franchise: ☎️ 800-584-0234 🌐 http://www.answerconnect.com/franchise 📧 franchisesales@answerconnect.com
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Reviewers say compared to Smith.ai Live Chat, AnswerConnect is:
More expensive
Categories in common with Smith.ai Live Chat:
Managed Live Chat

SureCall Experts
By Surecall Experts
4.6/5
(27)
Product Description
SureCall offers a wide range of BPO services designed to provide you with exceptional customer support experience. Outsourcing your Business Processes to SureCall allows you to focus on your core competencies. Let SureCall handle your technical support, customer service, and back-office functions anytime via any channel 24/7/365 days per year. SureCall will customize the best Business Process Optimization solutions to meet your needs. As a leading global outsourcing provider, SureCall makes outsourcing processes easy and seamless. We work hard to understand and exceed your goals and optimize your business performance.
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Reviewers say compared to Smith.ai Live Chat, SureCall Experts is:
More expensive
Categories in common with Smith.ai Live Chat:
Managed Live Chat

Teleperformance
By Teleperformance
4.1/5
(20)
Product Description
Teleperformance in Costa Rica currently has 1,400 employees and operations in six languages (Spanish, English, French, Italian, Portuguese, and German) on a 24X7 basis. We provide services to four continents.
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Reviewers say compared to Smith.ai Live Chat, Teleperformance is:
More expensive
Categories in common with Smith.ai Live Chat:
Managed Live Chat

SupportYourApp
By SupportYourApp
4.7/5
(16)
Product Description
SupportYourApp is a support-as-a-service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010.
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Reviewers say compared to Smith.ai Live Chat, SupportYourApp is:
More expensive
Categories in common with Smith.ai Live Chat:
Managed Live Chat