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Compare Qualtrics Employee Experience and WorkStep 
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At a Glance
Market Segments
Enterprise (47.2% of reviews)
Mid-Market (54.2% of reviews)
Entry-Level Pricing
No pricing available
Contact Us Per Year
Qualtrics Employee Experience
Star Rating
(459)4.4 out of 5
Market Segments
Enterprise (47.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Qualtrics Employee ExperienceWorkStep
Star Rating
(24)4.6 out of 5
Market Segments
Mid-Market (54.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Contact Us Per Year
Learn more about WorkStepQualtrics Employee Experience vs WorkStep
When assessing the two solutions, reviewers found WorkStep easier to use, set up, and administer. Reviewers also preferred doing business with WorkStep overall.
- Reviewers felt that WorkStep meets the needs of their business better than Qualtrics Employee Experience.
- When comparing quality of ongoing product support, reviewers felt that WorkStep is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of WorkStep over Qualtrics Employee Experience.
Pricing
Entry-Level Pricing
Qualtrics Employee Experience
No pricing availableWorkStep
WorkStep
Contact Us
Per Year
WorkStep is the only employee engagement solution built for frontline organizations that goes beyond measuring sentiment—it drives change. With AI-powered insights and real-time coaching, leaders at every level can identify, act on, and resolve workforce challenges. The result? Measurable improvement year over year, and engagement that fuels real business outcomes.
- Real-time data collection tied to key milestones and workforce themes
- Multi-channel survey delivery including email, SMS and QR code
- Built-in 1:1 and 1:many communication tools
Free Trial
Qualtrics Employee Experience
Free Trial is available
WorkStep
No trial information availableRatings
Meets Requirements
8.8
365
9.1
16
Ease of Use
8.6
366
9.3
16
Ease of Setup
8.1
165
9.7
6
Ease of Admin
8.2
167
9.4
6
Quality of Support
8.6
317
9.7
16
Has the product been a good partner in doing business?
8.6
153
9.7
6
Product Direction (% positive)
7.6
347
10.0
15
Features by Category
Basics
8.8
57
Not enough data
9.1
60
Not enough data
8.5
55
Not enough data
9.0
54
Not enough data
Content
8.8
57
Not enough data
8.9
55
Not enough data
9.0
58
Not enough data
Data
8.9
57
Not enough data
8.9
57
Not enough data
9.1
59
Not enough data
Agentic AI - Exit Interview Management
Not enough data
Not enough data
Not enough data
Not enough data
Basics
9.2
35
Not enough data
8.6
35
Not enough data
8.9
35
Not enough data
Additional Functionality
8.6
35
Not enough data
9.0
35
Not enough data
8.8
33
Not enough data
Content
9.0
35
Not enough data
8.8
35
Not enough data
Recruiting and Onboarding
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
8.4
140
Not enough data
8.3
81
Not enough data
8.6
99
Not enough data
8.5
129
Not enough data
8.6
134
Not enough data
8.1
115
Not enough data
8.5
141
Not enough data
8.5
141
Not enough data
Feedback Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Sources
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Performance reviews
9.1
42
Not enough data
9.3
42
Not enough data
Feedback
8.9
42
Not enough data
8.9
41
Not enough data
Data
8.9
44
Not enough data
9.2
41
Not enough data
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cleaning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Frontline Worker Communication PlatformsHide 19 FeaturesShow 19 Features
Not enough data
Not enough data
Administrative Tasks - Frontline Worker Communication Platforms
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Features - Frontline Worker Communication Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations - Frontline Worker Communication Platforms
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Frontline Worker Communication Platforms
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
8.4
174
8.7
9
8.4
220
8.9
9
8.6
85
8.8
8
Platform Content
8.8
179
9.0
8
8.8
220
9.0
7
Feature Not Available
9.4
6
8.7
82
8.8
8
Platform Additional Functionality
Feature Not Available
8.9
6
Feature Not Available
9.4
6
Feature Not Available
9.0
5
8.4
153
Not enough data
Platform
8.4
140
Not enough data
8.3
81
Not enough data
8.6
99
Not enough data
8.5
129
Not enough data
8.6
134
Not enough data
8.1
115
Not enough data
8.5
141
Not enough data
8.5
141
Not enough data
Categories
Categories
Shared Categories
Qualtrics Employee Experience and WorkStep are categorized as Exit Interview Management and Employee Engagement
Unique Categories
Qualtrics Employee Experience is categorized as 360 Feedback Software, SAP Store, and Candidate Relationship Management
WorkStep is categorized as Frontline Worker Communication Platforms, Feedback Analytics, and HR Analytics
Reviews
Reviewers' Company Size
Qualtrics Employee Experience
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
WorkStep
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
19.3%
Information Technology and Services
12.4%
Hospital & Health Care
6.3%
Education Management
5.2%
Market Research
4.7%
Other
52.1%
Logistics and Supply Chain
29.2%
Warehousing
8.3%
Packaging and Containers
8.3%
Consumer Goods
8.3%
Wholesale
4.2%
Other
41.7%
Discussions
what is the best browser platform for creating surveys with qualtrix?
2 Comments
TP
We used Chrome for the admin & creation of our survey with no issues. Since the survey can be completed by a smartphone or computer, I'm sure other browsers...Read more
how can i create personalised email on your site
1 Comment
TP
I don't know the answer to this but placing a reply here so I no longer receive emails asking me to answer. Sorry I couldn't be of help. Read more
What is qualtrics experience management?
1 Comment
G2
Platform that helps businesses to understand and improve the experiences of their customers and employees. By using data and feedback to drive...Read more
WorkStep has no discussions with answers
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