WorkStep Reviews & Product Details

I appreciate the recruiting tool and its easy-to-use calendar scheduling. The pool of candidates is strong and the parameters are easy to edit. The anonymous feedback is a big part of what WorkStep brings to the table. The benchmarks are critical indicators of the health of each one of my facilities, and I use them to prepare my Managers with areas for their teams to improve in. We have implemented several initiatives thanks to WorkStep. Review collected by and hosted on G2.com.

The load time of the website frustrates me. I understand there is a lot of data to load, but I have experienced many times where the site times itself out. I have taken the suggestions of clearing cache, cookies, etc., but I still encounter this issue semi-regularly. I wish there were a way for the WorkStep calendar to import into a Google calendar so I could check the application less frequently. Another ask would be for the tool to be more intuitive regarding when promotions occur or employees transfer facilities. Review collected by and hosted on G2.com.

Workstep has a very user-friendly interface that makes it easy to navigate through. Feedback is easy to read and puts the most critical information into perspective Review collected by and hosted on G2.com.

I am able to see every other department that falls under my supervisor's umbrella, which creates clutter for me as I try to filter feedback and data that exclusively pertains to my devision. Review collected by and hosted on G2.com.

WorkStep is a robust platform and what it lacks in ability, it makes up for with its customer success team that is always willing to explore new options with us. Review collected by and hosted on G2.com.

It takes quite some time to get from one page to another within the platform, the loading is lengthy. Additionally, I'd love it if we could look back on our data within a specific time range, as opposed to the last 90 and last 180 days only. It would be interesting to see the data as it relates to this time last year, for example, to see if there are seasonal trends. Review collected by and hosted on G2.com.

WorkStep provides the ability to accelerate change and continuous improvement by gaining real time feedback from all levels of the organization Review collected by and hosted on G2.com.

WorkStep feedback can lead to overreaction if one is not careful and thoughtful Review collected by and hosted on G2.com.

Using WorkStep in the workplace is very helpful because it shows what each job position is doing the best with their workers, and what is lacking in that certain position. Review collected by and hosted on G2.com.

The only thing that I can think of as to why I would dislike using WorkStep in the workplace would be that it only looks at the days 30,60, and 90. When in reality, I would like more of an insight into the worker's lives after 1 year of working in the workforce. Review collected by and hosted on G2.com.

I like that the employees can speak up and feel heard. Most often, employees are scared to speak up. Keeping the comment anonymous, helps them speak up and will help us on making better decisions or be aware of situations we didn't know about before. Review collected by and hosted on G2.com.

When we reply back to someone, the employee thinks we know who they are. In some cases, we can put two and two and know who it is. But for the most part we don't know who these comments come from. Review collected by and hosted on G2.com.

Very communicative and responsive customer service team. Good data organization that lets you break down responses by location and profession. Allows you to track events easily. Review collected by and hosted on G2.com.

Some of the UI could be improved. I would like to be able to click on a theme and be sent to all the responses related to that theme. I would also prefer if all of the outdated responses from a single respondent were hidden uniformly. This happens in the opportunities section currently, but not the feedback section. Review collected by and hosted on G2.com.

Anonymous surveys allow employers to have a close pulse on employee satisfaction or dissatisfaction, which in turn drives change. Review collected by and hosted on G2.com.

I wish there was better reporting functionality as well as more customization to employee surveys. Review collected by and hosted on G2.com.

The reminders that are sent to employees to complete the questionnaire. Review collected by and hosted on G2.com.

The questions are too broad for the employees that some do not know how to answer fully. Review collected by and hosted on G2.com.

Workstep is very user friendly and makes data easily available in a variety of visuals. Review collected by and hosted on G2.com.

Nothing really I enjoy using the platform. Review collected by and hosted on G2.com.