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Compare Qtrac Virtual Queuing and Appointment Scheduling Platform and Waitwhile 
Featured Products
At a Glance
Market Segments
Mid-Market (58.1% of reviews)
Small-Business (47.3% of reviews)
Entry-Level Pricing
Starting at $531.00 1 Location Per Month
Contact Us Per Year
Qtrac Virtual Queuing and Appointment Scheduling Platform
Star Rating
(45)4.7 out of 5
Market Segments
Mid-Market (58.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Starting at $531.00 1 Location Per Month
Browse all 3 pricing plansWaitwhile
Star Rating
(322)4.8 out of 5
Market Segments
Small-Business (47.3% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Waitwhile excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Qtrac. Users appreciate its intuitive interface, which provides a clear overview of patient queue management, making it easier to add temporary patient information without any hassle.
- Users say that Waitwhile's implementation process is notably smooth, with many highlighting the ease of adding customers to the waitlist and moving them through the process. This contrasts with Qtrac, where some users have expressed that while the system is functional, it may not be as seamless in adapting to specific workflows.
- Reviewers mention that both platforms offer great customer support, but Waitwhile's support is often highlighted for its responsiveness and effectiveness. Users have noted that the chat feature in Waitwhile allows them to resolve issues without needing to meet clients in person, enhancing overall efficiency.
- According to verified reviews, Waitwhile stands out in ease of use, with a score that reflects its user-friendly design. Users have praised its ability to manage queues effectively, while Qtrac, although easy to use, has received feedback indicating that it may not be as intuitive for all users, especially those transitioning from paper systems.
- Users highlight that Waitwhile's features, such as SMS updates and digital signage, significantly enhance the customer experience. In contrast, while Qtrac has made improvements in client satisfaction, some users feel that it still has room to grow in terms of additional features that could further streamline operations.
- Reviewers note that Waitwhile's strong performance in meeting user requirements is a key advantage, with many users feeling that it aligns well with their needs. Qtrac, while effective, has been noted to sometimes struggle with specific user requirements, which can impact overall satisfaction.
Pricing
Entry-Level Pricing
Qtrac Virtual Queuing and Appointment Scheduling Platform
Waitlist Starter
Starting at $531.00
1 Location Per Month
Virtual Queuing Platform, Mobile Queuing Platform, Snapshot (Custom Dashboards for Day-to-day and Real-time Analytics and Reporting)
- Get a quote today!
Waitwhile
Enterprise
Contact Us
Per Year
For large organizations with custom needs
- Custom number of locations
- Custom number of visits
- Report builder
Free Trial
Qtrac Virtual Queuing and Appointment Scheduling Platform
No trial information availableWaitwhile
Free Trial is available
Ratings
Meets Requirements
8.9
29
9.5
269
Ease of Use
8.9
29
9.6
275
Ease of Setup
8.8
22
9.2
169
Ease of Admin
8.9
22
9.2
102
Quality of Support
9.6
28
9.6
239
Has the product been a good partner in doing business?
9.8
21
9.7
100
Product Direction (% positive)
9.6
28
9.7
266
Features by Category
Customer Support
8.6
24
9.0
170
7.6
19
8.1
141
7.5
19
8.2
143
Reporting and Analytics
8.8
24
9.2
178
8.2
21
8.8
144
8.3
22
8.8
140
8.2
23
8.9
143
Hardware
Feature Not Available
Feature Not Available
7.8
19
8.5
133
8.6
19
8.7
137
Generative AI
7.8
10
7.2
113
8.0
10
Feature Not Available
6.7
9
Feature Not Available
Notifications
Not enough data
9.3
124
Not enough data
9.2
118
Not enough data
9.5
122
Settings
Not enough data
9.4
108
Not enough data
9.3
116
Not enough data
9.2
110
Personalization
Not enough data
9.4
106
Not enough data
9.1
106
Integrations
Not enough data
8.8
102
Not enough data
9.2
106
Not enough data
8.1
92
Not enough data
7.9
85
Not enough data
9.2
109
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Online Appointment Scheduling
Not enough data
6.4
11
Not enough data
7.6
11
Not enough data
7.3
11
Categories
Categories
Shared Categories
Qtrac Virtual Queuing and Appointment Scheduling Platform and Waitwhile are categorized as Queue Management
Unique Categories
Qtrac Virtual Queuing and Appointment Scheduling Platform has no unique categories
Waitwhile is categorized as Online Appointment Scheduling
Reviews
Reviewers' Company Size
Qtrac Virtual Queuing and Appointment Scheduling Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Waitwhile
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Government Administration
23.3%
Retail
11.6%
Higher Education
9.3%
Veterinary
7.0%
Telecommunications
4.7%
Other
44.2%
Retail
22.7%
Consumer Services
7.1%
Veterinary
5.1%
Higher Education
5.1%
Banking
5.1%
Other
54.9%
Discussions
Qtrac Virtual Queuing and Appointment Scheduling Platform has no discussions with answers
Does Waitwhile have an app?
3 Comments
SS
YesRead more
How do you use Waitwhile?
2 Comments
MS
We are a walk in animal clinic with high volume so we use Waitwhile to manage our client visits. Read more
Cannot download app
1 Comment
Official Response from Waitwhile
Hi Patricia! We may not be able to address it from our side just yet; ironically, since our app is still pretty new, that may resolve once more people...Read more
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