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Compare Qtrac Virtual Queuing and Appointment Scheduling Platform and Waitwhile 
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At a Glance
Market Segments
Mid-Market (58.1% of reviews)
Small-Business (47.4% of reviews)
Entry-Level Pricing
Starting at $531.00 1 Location Per Month
Contact Us Per Year
Qtrac Virtual Queuing and Appointment Scheduling Platform
Star Rating
(45)4.7 out of 5
Market Segments
Mid-Market (58.1% of reviews)
Entry-Level Pricing
Starting at $531.00 1 Location Per Month
Browse all 3 pricing plansWaitwhile
Star Rating
(305)4.9 out of 5
Market Segments
Small-Business (47.4% of reviews)
Entry-Level Pricing
Contact Us Per Year
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Waitwhile excels in ease of use with a score of 9.5, making it highly intuitive for small businesses, while Qtrac's ease of use score of 8.9 suggests a steeper learning curve for some users.
- Reviewers mention that Waitwhile's SMS Updates feature scores 9.0, providing timely notifications, whereas Qtrac's SMS Updates score of 8.6 indicates room for improvement in communication efficiency.
- G2 users highlight Waitwhile's superior reporting capabilities, particularly in Customer Information and Location-based Performance Reports, scoring 9.1, compared to Qtrac's 8.8 and 8.2 respectively, suggesting that Waitwhile offers more actionable insights.
- Users on G2 appreciate Waitwhile's robust multi-calendar integration with a score of 9.0, which allows seamless scheduling across different platforms, while Qtrac's integration capabilities, scoring 8.1 for Payment Acceptance, may limit flexibility for some businesses.
- Reviewers say that Waitwhile's personalization options, particularly in Branding and Links, score 9.4 and 9.3 respectively, allowing businesses to create a tailored customer experience, while Qtrac's personalization features are perceived as less comprehensive.
- Users report that both platforms have high-quality support, each scoring 9.6, but Waitwhile's overall customer satisfaction and partnership ratings are slightly higher, indicating a more favorable user experience in ongoing support and collaboration.
Pricing
Entry-Level Pricing
Qtrac Virtual Queuing and Appointment Scheduling Platform
Waitlist Starter
Starting at $531.00
1 Location Per Month
Virtual Queuing Platform, Mobile Queuing Platform, Snapshot (Custom Dashboards for Day-to-day and Real-time Analytics and Reporting)
- Get a quote today!
Waitwhile
Enterprise
Contact Us
Per Year
For large organizations with custom needs
- Custom number of locations
- Custom number of visits
- Report builder
Free Trial
Qtrac Virtual Queuing and Appointment Scheduling Platform
No trial information availableWaitwhile
Free Trial is available
Ratings
Meets Requirements
8.9
29
9.5
260
Ease of Use
8.9
29
9.6
266
Ease of Setup
8.8
22
9.2
162
Ease of Admin
8.9
22
9.2
97
Quality of Support
9.6
28
9.6
232
Has the product been a good partner in doing business?
9.8
21
9.7
95
Product Direction (% positive)
9.6
28
9.7
257
Features by Category
Customer Support
8.6
24
9.0
167
7.6
19
8.1
140
7.5
19
8.1
142
Reporting and Analytics
8.8
24
9.2
173
8.2
21
8.8
142
8.3
22
8.8
139
8.2
23
8.9
142
Hardware
Feature Not Available
Feature Not Available
7.8
19
8.5
133
8.6
19
8.7
137
Generative AI
7.8
10
7.2
113
8.0
10
Feature Not Available
6.7
9
Feature Not Available
Notifications
Not enough data
9.3
122
Not enough data
9.2
118
Not enough data
9.5
122
Settings
Not enough data
9.4
108
Not enough data
9.3
114
Not enough data
9.2
109
Personalization
Not enough data
9.4
106
Not enough data
9.1
106
Integrations
Not enough data
8.8
102
Not enough data
9.2
106
Not enough data
8.1
92
Not enough data
7.9
85
Not enough data
9.2
109
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Online Appointment Scheduling
Not enough data
6.4
11
Not enough data
7.6
11
Not enough data
7.3
11
Categories
Categories
Shared Categories
Qtrac Virtual Queuing and Appointment Scheduling Platform and Waitwhile are categorized as Queue Management
Unique Categories
Qtrac Virtual Queuing and Appointment Scheduling Platform has no unique categories
Waitwhile is categorized as Online Appointment Scheduling
Reviews
Reviewers' Company Size
Qtrac Virtual Queuing and Appointment Scheduling Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Waitwhile
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Government Administration
23.3%
Retail
11.6%
Higher Education
9.3%
Veterinary
7.0%
Telecommunications
4.7%
Other
44.2%
Retail
22.6%
Consumer Services
7.3%
Veterinary
5.2%
Higher Education
5.2%
Banking
5.2%
Other
54.4%
Discussions
Qtrac Virtual Queuing and Appointment Scheduling Platform has no discussions with answers
Does Waitwhile have an app?
3 Comments
SS
YesRead more
How do you use Waitwhile?
2 Comments
MS
We are a walk in animal clinic with high volume so we use Waitwhile to manage our client visits. Read more
Cannot download app
1 Comment
Official Response from Waitwhile
Hi Patricia! We may not be able to address it from our side just yet; ironically, since our app is still pretty new, that may resolve once more people...Read more
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