Compare Postman and UserTesting 
At a Glance
Market Segments
Mid-Market (36.7% of reviews)
Enterprise (41.8% of reviews)
Entry-Level Pricing
Free
Contact Us Per Year
Postman
Star Rating
(1,733)4.6 out of 5
Market Segments
Mid-Market (36.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansUserTesting
Star Rating
(787)4.4 out of 5
Market Segments
Enterprise (41.8% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that UserTesting excels in providing high-quality video feedback, which is crucial for understanding user behavior, while Postman is praised for its robust API testing capabilities, making it a favorite among developers.
- Reviewers mention that UserTesting's ease of use is slightly lower than Postman's, with a score of 8.4 compared to Postman's 9.1, indicating that while UserTesting is user-friendly, Postman offers a more intuitive interface for API management.
- G2 users highlight that UserTesting's customer support is rated highly at 9.0, with many reviewers appreciating the responsiveness and helpfulness of the support team, whereas Postman's support, rated at 8.6, is seen as adequate but not as exceptional.
- Users on G2 report that both products have a strong product direction, but Postman shines with a score of 9.1, indicating a more positive outlook on future updates and features compared to UserTesting's 8.1.
- Reviewers mention that UserTesting offers a free trial, which is beneficial for enterprises looking to evaluate the software before committing, while Postman provides a completely free version, making it more accessible for smaller teams and individual developers.
- Users say that UserTesting's largest market segment is Enterprise, with 41.7% of reviews coming from this sector, suggesting it is tailored for larger organizations, while Postman appeals more to the Mid-Market with 34.4% of reviews, indicating a broader appeal to smaller businesses and startups.
Pricing
Entry-Level Pricing
Postman
Free Plan
Free
For individuals or a small team of 3 or less to start testing APIs.
- Up to 3 collaborators
- Access to API Client
- 3 Packages
UserTesting
Team-based Unlimited
Contact Us
Per Year
With a team-based unlimited plan, a team, department, or division (defined through a mutually agreed-upon enterprise scope) can run unlimited tests within a Fair Use policy and enjoy full access to the UserTesting platform. It’s ideal for organizations looking to scale experience research across multiple departments and geographies. Predictable contract terms provide budgeting and procurement certainty.
- Global participant panel across 60+ countries
- Enterprise-grade security and compliance (SOC2, ISO 27001, GDPR, HIPPA)
- Test builder and template gallery
Free Trial
Postman
Free Trial is available
UserTesting
Free Trial is available
Ratings
Meets Requirements
9.3
1,356
8.6
600
Ease of Use
9.2
1,374
8.4
631
Ease of Setup
9.3
620
8.6
297
Ease of Admin
9.0
189
8.7
231
Quality of Support
8.7
1,126
9.0
523
Has the product been a good partner in doing business?
9.0
161
8.8
226
Product Direction (% positive)
9.2
1,314
8.1
590
Features by Category
User Response Methods
Not enough data
7.5
317
|
Verified
Not enough data
8.7
374
|
Verified
Not enough data
8.7
296
|
Verified
Not enough data
7.1
182
|
Verified
Not enough data
8.2
352
|
Verified
Participant Selection
Not enough data
7.4
126
Not enough data
5.5
81
Not enough data
6.9
107
Not enough data
8.2
374
|
Verified
Insights
Not enough data
7.7
345
|
Verified
Not enough data
7.7
312
|
Verified
Not enough data
7.4
313
|
Verified
Generative AI
Not enough data
6.6
84
Feedback Source
Not enough data
8.0
114
Not enough data
8.4
131
Not enough data
8.4
131
Not enough data
7.7
83
Not enough data
8.3
155
Feedback Management
Not enough data
7.7
144
Not enough data
7.7
159
Not enough data
8.2
177
Not enough data
8.2
162
Insights
Not enough data
Feature Not Available
Not enough data
7.3
162
Not enough data
7.7
173
Agentic AI - Demo Automation
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
API Management
8.8
131
Not enough data
9.1
133
Not enough data
8.7
131
Not enough data
8.8
125
Not enough data
Security Testing
8.6
124
Not enough data
9.4
129
Not enough data
9.5
135
Not enough data
Security Management
8.8
121
Not enough data
8.4
120
Not enough data
7.9
120
Not enough data
Development
9.5
562
Not enough data
8.7
499
Not enough data
8.7
478
Not enough data
8.8
496
Not enough data
Collaboration
8.8
504
Not enough data
8.8
488
Not enough data
8.9
499
Not enough data
Analytics
Not enough data
6.8
20
Not enough data
6.7
19
Not enough data
6.8
18
Not enough data
Feature Not Available
Customization
Not enough data
6.9
18
Not enough data
6.2
17
Not enough data
6.2
18
Not enough data
5.8
17
Generative AI
Not enough data
Feature Not Available
Not enough data
7.3
19
Agentic AI - Experience Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Survey Management
Not enough data
6.1
22
Not enough data
7.9
24
Not enough data
6.5
22
Not enough data
6.5
24
Survey Customization
Not enough data
6.0
25
Not enough data
5.8
24
Not enough data
6.5
24
Not enough data
4.9
23
Survey Insights
Not enough data
6.3
24
Not enough data
Feature Not Available
Not enough data
7.1
24
Not enough data
6.8
24
Agentic AI - Survey
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Functionality
9.4
30
Not enough data
9.0
28
Not enough data
8.9
29
Not enough data
9.5
29
Not enough data
Usability
9.0
28
Not enough data
9.0
33
Not enough data
9.4
33
Not enough data
Generative AI
Not enough data
5.7
5
Not enough data
6.4
6
Survey Management
Not enough data
9.0
35
|
Verified
Not enough data
8.3
83
|
Verified
Not enough data
8.6
107
|
Verified
Not enough data
8.5
100
|
Verified
Process Management
Not enough data
8.0
102
|
Verified
Not enough data
Feature Not Available
Not enough data
8.3
82
|
Verified
Not enough data
Feature Not Available
System Management
Not enough data
8.8
89
|
Verified
Not enough data
9.2
15
|
Verified
Customization - AI Agent Builders
8.9
17
Not enough data
8.6
17
Not enough data
8.9
17
Not enough data
Functionality - AI Agent Builders
8.6
16
Not enough data
8.6
16
Not enough data
8.3
16
Not enough data
8.5
16
Not enough data
Data and Analytics - AI Agent Builders
8.8
16
Not enough data
8.8
16
Not enough data
9.0
15
Not enough data
Integration - AI Agent Builders
8.9
17
Not enough data
9.0
17
Not enough data
9.0
16
Not enough data
8.8
16
Not enough data
Development - API Platforms
9.6
349
Not enough data
8.8
280
Not enough data
8.8
256
Not enough data
8.8
267
Not enough data
Collaboration - API Platforms
8.9
284
Not enough data
8.8
264
Not enough data
8.6
254
Not enough data
API Management - API Platforms
9.0
265
Not enough data
8.4
259
Not enough data
8.5
254
Not enough data
8.9
267
Not enough data
8.2
251
Not enough data
Agentic AI - Software Testing
8.1
167
Not enough data
8.0
163
Not enough data
8.1
164
Not enough data
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cloud Visibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Identity
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
API Construction
9.5
836
Not enough data
8.7
709
Not enough data
8.7
649
Not enough data
8.7
358
Not enough data
API Management
Feature Not Available
Not enough data
8.6
754
Not enough data
8.9
723
Not enough data
Feature Not Available
Not enough data
8.5
632
Not enough data
Data Integration
8.8
665
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Postman and UserTesting share no categories
Unique Categories
Postman is categorized as Service Virtualization, API Platforms, API Development, API Security, API Management, Software Testing, Build Automation, and AI Agent Builders
UserTesting is categorized as Consumer Video Feedback, User Research, Enterprise Feedback Management, Experience Management, Survey, and Consumer Insights Platforms
Reviews
Reviewers' Company Size
Postman
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UserTesting
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
35.3%
Information Technology and Services
30.3%
Financial Services
3.3%
Banking
2.0%
Internet
1.8%
Other
27.3%
Financial Services
10.3%
Computer Software
9.7%
Information Technology and Services
8.8%
Retail
6.5%
Consumer Goods
3.9%
Other
60.8%
Discussions
What is Postman used for?
7 Comments
KK
Personnaly i used postman for connect multiple softwares through API.Read more
Is it possible to make such a service in the form of a Web App ?
3 Comments
VN
Hey Shrini,
We recently launched Postman on the Web feature to use on a browser. Make sure to install the Postman Agent file to bypass any CORDS...Read more
Is there any alternative?
3 Comments
LP
There exists Postwoman as an alternative:
https://postwoman.ioRead more
Will you consider building out videos and demos for specific prospective users?
2 Comments
SG
The usertesting.com sales team is very informed and supportive. Im pretty sure if you contacted them directly. They will arrange a demo for you. Read more
Can you send me documentation on how iterative product design feedback is better served with 5 inter
1 Comment
LB
Depends on whether you are looking for usability issues or quantitative results (i.e., benchmarking). Both are of value.Read more
Best Practices
1 Comment
LB
I agree and we've also had this as a barrier that we have not been able to solve. Wish it would use software that they normally use.Read more
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