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# Planday vs When I Work Comparison - What are their main differences?

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PlandayWhen I Work[+ Add Product](#)

Pricing

**Planday**
Free Trial

**£1.99** 1 User Per Month · Starter

**When I Work**
Free Trial

**$2.50** 1 user Per Month · Single Location or Schedule

**Pricing Insights**
from reviews

Time to Implement

**Planday**
1 month

Based on 20 responses

**When I Work**
1 month

Based on 113 responses

Return on Investment

**Planday**
14 months

Based on 16 responses

**When I Work**
7 months7 months sooner

Based on 94 responses

Perceived Cost

**Planday**
$$$$$

**When I Work**
$$$$$

Average Discount

**Planday**
10%

**When I Work**
10%

 ![Planday](https://images.g2crowd.com/uploads/product/hd_favicon/220b5a0cf689452bb9ef716ff95e079c/planday.svg "Planday")

 ![When I Work](https://images.g2crowd.com/uploads/product/hd_favicon/4dcdb726bd16d71c24eb538c4b992f48/when-i-work.svg "When I Work")

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**Pros & Cons**
from reviews

**Planday**
[
Ease of Use (1)
](https://www.g2.com/products/planday/reviews?filters%5Bsentiment_snippet%5D=1501772&qs=pros-and-cons#reviews)[
Intuitive (1)
](https://www.g2.com/products/planday/reviews?filters%5Bsentiment_snippet%5D=2023952&qs=pros-and-cons#reviews)[
Payroll Issues (1)
](https://www.g2.com/products/planday/reviews?filters%5Bsentiment_snippet%5D=2023956&qs=pros-and-cons#reviews)[
Payroll Processing Issues (1)
](https://www.g2.com/products/planday/reviews?filters%5Bsentiment_snippet%5D=2023958&qs=pros-and-cons#reviews)

**When I Work**
[
Ease of Use (62)
](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=1651457&qs=pros-and-cons#reviews)[
Scheduling (44)
](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=1650909&qs=pros-and-cons#reviews)[
Scheduling Issues (15)
](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=1651646&qs=pros-and-cons#reviews)[
Missing Features (10)
](https://www.g2.com/products/when-i-work/reviews?filters%5Bsentiment_snippet%5D=1651289&qs=pros-and-cons#reviews)

Integrations

**Planday**
Not enough data

**When I Work**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4a9a6d57cdd833bf0381d21fd9246641/google-workspace.png "Product Avatar Image")

Google Workspace

](https://www.g2.com/products/google-workspace/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_6c0b69a4cbd4386c9d156a20bbfa5843/gusto.png "Product Avatar Image")

Gusto

](https://www.g2.com/products/gusto/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50b93b0f332ffa4a17f0c4c1f6c6464b/quickbooks-online.png "Product Avatar Image")

QuickBooks Online

](https://www.g2.com/products/quickbooks-online/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_58f21922e25f1cf41919772fd94e79a9/rippling.png "Product Avatar Image")

Rippling

](https://www.g2.com/products/rippling/reviews)[
View all
](https://www.g2.com/products/when-i-work/integrations)

Screenshots

**Planday**
 ![Planday screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/87665/Planday-product-screenshots-G2-schedule.png)

**When I Work**
 ![When I Work screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/132393/Scheduler-Labor-Costs.png)

**Ratings**
from reviews

Meets Requirements

**Planday**

**8.9** /10

Based on 68 responses

**When I Work**

**8.8** /10

Based on 342 responses

Ease of Use

**Planday**

**9.0** /10

Based on 69 responses

**When I Work**

**8.8** /10

Based on 347 responses

Ease of Setup

**Planday**

**8.4** /10

Based on 55 responses

**When I Work**

**8.8** /10

Based on 208 responses

Ease of Admin

**Planday**

**8.7** /10

Based on 55 responses

**When I Work**

**8.8** /10

Based on 180 responses

Quality of Support

**Planday**

**8.8** /10

Based on 66 responses

**When I Work**

**8.5** /10

Based on 276 responses

Has the product been a good partner in doing business?

**Planday**

**9.0** /10

Based on 54 responses

**When I Work**

**8.8** /10

Based on 171 responses

Product Direction (% positive)

**Planday**

**8.4** /10

Based on 65 responses

**When I Work**

**9.0** /10

Based on 319 responses

**Features**
ratings from reviews

Time Tracking

**7.9** /10

Based on 32 responses

**8.5** /10

Based on 113 responses

Employee Scheduling

**8.8** /10

Based on 28 responses

**8.3** /10

Based on 91 responses

Workforce Management

**8.8** /10

Based on 33 responses

**8.4** /10

Based on 169 responses

Time & Attendance

Not enough data

**8.2** /10

Based on 35 responses

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
39.1%

Mid-Market(51-1000 emp.)
51.7%

Enterprise(\> 1000 emp.)
9.2%

Small-Business(50 or fewer emp.)
39.1%

Mid-Market(51-1000 emp.)
51.7%

Enterprise(\> 1000 emp.)
9.2%

Small-Business(50 or fewer emp.)
62.7%

Mid-Market(51-1000 emp.)
30.1%

Enterprise(\> 1000 emp.)
7.2%

Small-Business(50 or fewer emp.)
62.7%

Mid-Market(51-1000 emp.)
30.1%

Enterprise(\> 1000 emp.)
7.2%

**Reviewers' Industry**

[![Planday](https://images.g2crowd.com/uploads/product/hd_favicon/220b5a0cf689452bb9ef716ff95e079c/planday.svg "Planday")](https://www.g2.com/products/planday/reviews)
Planday

Hospitality
17.2%

Restaurants
12.6%

Health, Wellness and Fitness
6.9%

Hospital & Health Care
5.7%

Sports
4.6%

Other
52.9%

[![When I Work](https://images.g2crowd.com/uploads/product/hd_favicon/4dcdb726bd16d71c24eb538c4b992f48/when-i-work.svg "When I Work")](https://www.g2.com/products/when-i-work/reviews)
When I Work

Hospital & Health Care
9.8%

Retail
8.0%

Hospitality
6.7%

Food & Beverages
5.4%

Consumer Services
4.4%

Other
65.5%

Alternatives

**Planday Alternatives**

 ![Deputy](https://images.g2crowd.com/uploads/product/hd_favicon/584e774b1014d147cde2d0f2407bfe1e/deputy.svg "Deputy")

[
Deputy
](/products/deputy/reviews)

 ![Quinyx](https://images.g2crowd.com/uploads/product/hd_favicon/f9756bb22374efcce94b42f904591d0a/quinyx.svg "Quinyx")

[
Quinyx
](/products/quinyx/reviews)

 ![Humanity Schedule by TCP](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_d9a9ff15d4b1e10132c41226a0092a5b/humanity-schedule-by-tcp.png "Humanity Schedule by TCP")

[
Humanity Schedule by TCP
](/products/humanity-schedule-by-tcp/reviews)

 ![Connecteam](https://images.g2crowd.com/uploads/product/hd_favicon/b4756bff91de7c0d3a6676272a368c98/connecteam.svg "Connecteam")

[
Connecteam
](/products/connecteam/reviews)

**When I Work Alternatives**

 ![Deputy](https://images.g2crowd.com/uploads/product/hd_favicon/584e774b1014d147cde2d0f2407bfe1e/deputy.svg "Deputy")

[
Deputy
](/products/deputy/reviews)

 ![Humanity Schedule by TCP](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_d9a9ff15d4b1e10132c41226a0092a5b/humanity-schedule-by-tcp.png "Humanity Schedule by TCP")

[
Humanity Schedule by TCP
](/products/humanity-schedule-by-tcp/reviews)

 ![Homebase](https://images.g2crowd.com/uploads/product/hd_favicon/a1f9076d24414b94510c082c4147fa2f/homebase.svg "Homebase")

[
Homebase
](/products/homebase/reviews)

 ![Connecteam](https://images.g2crowd.com/uploads/product/hd_favicon/b4756bff91de7c0d3a6676272a368c98/connecteam.svg "Connecteam")

[
Connecteam
](/products/connecteam/reviews)

## Planday vs When I Work FAQs

Generated using AI

Last updated: August 16, 2026

### What is the difference between Planday vs When I Work?

Planday stands out for its slightly higher G2 rating and support quality, while When I Work is more widely adopted among small businesses and offers unique features like Billable Time Rate Management.

| [Planday](https://www.g2.com/products/planday/reviews) | [When I Work](https://www.g2.com/products/when-i-work/reviews) |
| --- | --- |
| 4.5/5 (88 reviews) | 4.4/5 (400 reviews) |
| Mid-Market | Small-Business |
| 8.4 | 8.8 |
| 8.8 | 8.5 |
| Ease of Use | Ease of Use |

### How do the pricing models of Planday and When I Work compare?

Planday and When I Work are rated at parity for value, with reviewers scoring both products similarly on price satisfaction.

- **Planday:** In recent reviews, Planday is described as easy to use and efficient for scheduling and payroll, but some reviewers mention challenges with payroll integration.
- **When I Work:** Reviewers highlight When I Work as affordable and cost-effective, especially for small businesses, with several noting its low cost compared to alternatives.

### What are the best alternatives to Planday and When I Work?

The top three alternatives to Planday and When I Work are Deputy, Humanity Schedule by TCP, and Quinyx.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Planday](https://www.g2.com/products/planday/reviews) | 4.5/5 (88 reviews) | Mid-Market | — | Ease of Use |
| [When I Work](https://www.g2.com/products/when-i-work/reviews) | 4.4/5 (400 reviews) | Small-Business | Affordable and cost-effective for small teams | Ease of Use |
| [Deputy](https://www.g2.com/products/deputy/reviews) | 4.6/5 (666 reviews) | Small-Business | — | — |
| [Humanity Schedule by TCP](https://www.g2.com/products/humanity-schedule-by-tcp/reviews) | 4.3/5 (1128 reviews) | Mid-Market | — | — |
| [Quinyx](https://www.g2.com/products/quinyx/reviews) | 4.3/5 (525 reviews) | Mid-Market | — | — |

### Which Workforce Management features should I prioritize when comparing Planday and When I Work?

Buyers comparing Planday and When I Work should prioritize Scheduling, Payroll Integration, Reporting, Time Tracking, and Shift Management.

- **Scheduling:** Planday (1 all-time mention), When I Work (43 all-time mentions)
- **Payroll Integration:** Planday reviewers note challenges with Xero integration; When I Work integrates with Gusto (6 all-time mentions) and Rippling (1 all-time mention)
- **Reporting:** Planday reviewers mention PDF and Excel exports; When I Work reviewers cite reporting features but note some limitations in filtering and attendance reporting
- **Time Tracking:** When I Work (18 all-time mentions); Planday reviewers highlight time clock and shift tracking features
- **Shift Management:** Planday (1 all-time mention), When I Work (22 all-time mentions)

### What are the pros and cons of Planday vs When I Work?

Planday's headline strength is its ease of use and management oversight, while When I Work excels in scheduling efficiency and time-saving features.

- **Planday strengths:** Reviewers highlight ease of use, intuitive navigation, and efficient scheduling and shift management.
- **Planday trade-offs:** Some reviewers mention payroll integration issues, especially with Xero, and challenges with holiday tracking.
- **When I Work strengths:** 61 all-time mentions for ease of use, 43 for scheduling, 42 for scheduling ease, 25 for time-saving, and 22 for shift management. Reviewers also praise its intuitive interface, mobile app, and communication efficiency.
- **When I Work trade-offs:** 15 all-time mentions of scheduling issues, with some reviewers noting limitations in reporting and integration features.

### Is Planday or When I Work better for small businesses?

When I Work is the better fit for small businesses, as it is most widely adopted in the small-business segment and consistently praised for affordability and ease of setup.

- **Planday:** Largest segment is Mid-Market; reviewers note ease of use and management features but less focus on small-business needs.
- **When I Work:** Largest segment is Small-Business; reviewers consistently highlight its suitability for small teams, affordability, and quick setup.

### Which Workforce Management platform has better integrations?

When I Work is favored for integrations, with reviewers citing more integration options and specific payroll integrations.

- **Planday:** Reviewers mention integration with Xero, but also note challenges with its functionality.
- **When I Work:** Gusto (6 all-time mentions) and Rippling (1 all-time mention) are cited as integrations, with reviewers appreciating payroll connectivity.

### How do Planday and When I Work compare on customer support?

Planday and When I Work are rated at parity for Quality of Support, with scores of 8.8 and 8.5 respectively, which is below the materiality threshold for a clear winner.

- **Planday:** Reviewers describe support as responsive and helpful, with several noting fast answers and effective issue resolution.
- **When I Work:** Reviewers frequently mention positive support experiences, easy access to help, and satisfaction with onboarding and ongoing assistance.

### Which is easier to implement, Planday or When I Work?

When I Work has a slight edge in Ease of Setup, scoring 8.8 versus Planday's 8.4, but both products are praised for straightforward implementation.

- **Planday:** Reviewers consistently describe setup as easy, with scores of 5.0 to 7.0 in recent reviews and positive feedback on onboarding support.
- **When I Work:** Reviewers highlight very easy initial setup, with many noting that teams were up and running quickly, and scores of 6.0 to 7.0 in recent reviews.

### Which product has better Reporting?

When I Work is favored for Reporting, with more reviewers citing its reporting and data features, though both products have relevant capabilities.

- **Planday:** Reviewers mention PDF and Excel reporting exports and note that reporting is accurate and useful for payroll and scheduling.
- **When I Work:** Reviewers frequently cite reporting features, including hours reporting for HR, attendance tracking, and labor breakdowns, but some mention limitations in filtering and attendance reporting.