# Planday vs When I Work Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Planday excels in **ease of use** , with users highlighting its intuitive interface that allows for quick scheduling and shift changes. One user mentioned, "It helps to see all the shifts together in one place for all employees," which enhances management oversight.
- **Users say** When I Work shines in **customer support** , with many praising the quick and helpful responses from their team. A reviewer noted, "Their customer service is always really helpful and quick to respond when we have issues," making it a reliable choice for businesses needing assistance.
- **According to verified reviews** , Planday offers a superior **time tracking** feature, with users emphasizing the importance of the time clock functionality. One user stated, "Tracking our employees hours and shifts. The time clock feature is a must have," indicating its effectiveness in managing employee hours.
- **Reviewers mention** that When I Work provides a more aesthetically pleasing interface, making it **easy to navigate**. A user remarked, "The way it looks is very aesthetic making it clear and easy to use," which can enhance user experience, especially for those new to workforce management tools.
- **G2 reviewers report** that Planday's **shift scheduling** capabilities are particularly strong, with features that allow for easy filling of shifts without extensive communication. Users appreciate the ability to "fill shifts easily without 20 phone calls," which streamlines operations significantly.
- **Users say** When I Work integrates seamlessly with payroll systems, which simplifies the **import of hours**. One reviewer noted, "I really like how 'When I Work' integrates pretty seamlessly with our payroll program," highlighting its efficiency in managing payroll processes.



| | Planday | When I Work | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 88 | 384 | 
| **Largest Market Segment** | Mid-Market (51.7% of reviews) | Small-Business (61.6% of reviews) | 
| **Entry Level Price** | £1.99 1 User Per Month | $2.50 1 user Per Month | 

---
## Top Pros & Cons

### Planday

Pros:
- Ease of Use (1 reviews)
- Intuitive (1 reviews)

Cons:
- Payroll Issues (1 reviews)
- Payroll Processing Issues (1 reviews)

### When I Work

Pros:
- Ease of Use (62 reviews)
- Scheduling (44 reviews)

Cons:
- Scheduling Issues (15 reviews)
- Missing Features (10 reviews)

---
## Ratings Comparison
| Rating | Planday | When I Work | 
|---|---|---|
  | **Meets Requirements** | 8.9 (68 reviews) | 8.8 (319 reviews) | 
  | **Ease of Use** | 9.0 (69 reviews) | 8.7 (323 reviews) | 
  | **Ease of Setup** | 8.4 (55 reviews) | 8.7 (185 reviews) | 
  | **Ease of Admin** | 8.7 (55 reviews) | 8.8 (168 reviews) | 
  | **Quality of Support** | 8.8 (66 reviews) | 8.4 (255 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (54 reviews) | 8.7 (159 reviews) | 
  | **Product Direction (% positive)** | 8.4 (65 reviews) | 9.0 (302 reviews) | 

---
## Pricing

### Planday

#### Entry-Level Pricing

Plan: Starter

Price: £1.99 1 User Per Month

Description: Scheduling and communication for small businesses.

Key Features:
- Easy-to-use Punch Clock
- Simple and efficient scheduling
- Working time rules

[Browse all 4 editions](https://www.g2.com/products/planday/pricing)

#### Free Trial

Yes

### When I Work

#### Entry-Level Pricing

Plan: Single Location or Schedule

Price: $2.50 1 user Per Month

Description: Everything you need to effectively manage a single team or location. All plans include scheduling, time & attendance tracking, and team communication.

Key Features:
- One-click Auto Scheduling
- Unlimited schedule templates
- Time off & availability management

[Browse all 2 editions](https://www.g2.com/products/when-i-work/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Time & Attendance

| Product | Score | Reviews |
|---|---|---|
| **Planday** | N/A | N/A |
| **When I Work** | 8.2/10 | 32 |

#### Automation

| Feature | Planday | When I Work | 
|---|---|---|
| **Process Automation** | Not enough data | 8.2 (29 reviews) | 

#### Logistics

| Feature | Planday | When I Work | 
|---|---|---|
| **Dashboards & Reporting** | Not enough data | 7.8 (30 reviews) | 
| **Data Collection** | Not enough data | 7.8 (29 reviews) | 
| **Lanuguage Options** | Not enough data | 8.0 (29 reviews) | 

#### Management

| Feature | Planday | When I Work | 
|---|---|---|
| **Schedule Creation Tools** | Not enough data | 8.1 (30 reviews) | 
| **Schedule Management** | Not enough data | 8.2 (29 reviews) | 
| **Employee Leave Management** | Not enough data | 8.3 (29 reviews) | 
| **User Access** | Not enough data | 8.8 (27 reviews) | 
| **User Role Access** | Not enough data | 8.6 (28 reviews) | 
| **Employee Information** | Not enough data | 8.8 (28 reviews) | 
| **Employee Information Automation** | Not enough data | 8.6 (28 reviews) | 

#### Monitoring

| Feature | Planday | When I Work | 
|---|---|---|
| **Regulations Enforcement** | Not enough data | 7.9 (28 reviews) | 
| **Compliance Monitoring** | Not enough data | 8.2 (28 reviews) | 
| **Integration** | Not enough data | 8.0 (28 reviews) | 

### Employee Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Planday** | 8.8/10 | 28 |
| **When I Work** | 8.4/10 | 85 |

#### Platform Basics

| Feature | Planday | When I Work | 
|---|---|---|
| **Reporting** | 8.8 (23 reviews) | 8.0 (68 reviews) | 
| **Dashboard** | 9.3 (25 reviews) | 9.0 (80 reviews) | 
| **Performance** | 9.3 (26 reviews) | 8.8 (80 reviews) | 

#### Platform Content

| Feature | Planday | When I Work | 
|---|---|---|
| **Automation** | 8.8 (23 reviews) | 8.4 (68 reviews) | 
| **File Sharing** | 8.7 (17 reviews) | 8.0 (50 reviews) | 
| **Content Library** | 8.3 (15 reviews) | Feature Not Available | 

#### Platform Additional Functionality

| Feature | Planday | When I Work | 
|---|---|---|
| **Integrations** | 8.4 (20 reviews) | 7.6 (59 reviews) | 
| **Mobility** | 9.2 (24 reviews) | 9.0 (77 reviews) | 
| **Forecasting** | 8.4 (17 reviews) | 8.0 (58 reviews) | 
| **Task Management** | 8.5 (22 reviews) | 8.6 (61 reviews) | 
| **Portal** | 8.6 (19 reviews) | 8.2 (62 reviews) | 

### Time Tracking

| Product | Score | Reviews |
|---|---|---|
| **Planday** | 7.9/10 | 32 |
| **When I Work** | 8.5/10 | 112 |

#### Time Tracking

| Feature | Planday | When I Work | 
|---|---|---|
| **Ease of Completing Timesheets** | 8.5 (29 reviews) | 8.9 (97 reviews) | 
| **Tracking Time to Project/Task** | Feature Not Available | 8.6 (85 reviews) | 
| **Billable Time Rate Management** | Feature Not Available | 8.9 (69 reviews) | 

#### Client Invoicing

| Feature | Planday | When I Work | 
|---|---|---|
| **Invoice Creation and Delivery** | Feature Not Available | 8.1 (47 reviews) | 
| **Electronic Payments** | Feature Not Available | 8.2 (46 reviews) | 
| **Project Accounting / Revenue Recognition** | Feature Not Available | 7.7 (49 reviews) | 

#### Mobile Time Tracking

| Feature | Planday | When I Work | 
|---|---|---|
| **Time Tracking** | 8.2 (27 reviews) | 9.0 (89 reviews) | 

#### Administration

| Feature | Planday | When I Work | 
|---|---|---|
| **Business Tool Integration** | 7.7 (20 reviews) | 8.3 (65 reviews) | 
| **Workflow** | Feature Not Available | 8.8 (83 reviews) | 
| **Automated Reminders** | 7.8 (22 reviews) | 8.9 (91 reviews) | 
| **Policy Compliance Management** | 7.6 (20 reviews) | 8.7 (63 reviews) | 
| **User, Role, and Access Management** | 8.0 (24 reviews) | 8.8 (84 reviews) | 

#### Platform

| Feature | Planday | When I Work | 
|---|---|---|
| **Reporting** | 8.1 (24 reviews) | 8.5 (68 reviews) | 
| **APIs / Integration** | 7.2 (18 reviews) | 8.2 (57 reviews) | 
| **Internationalization** | 7.4 (18 reviews) | 8.4 (59 reviews) | 
| **Performance and Reliability** | 8.4 (27 reviews) | 8.9 (91 reviews) | 
| **Mobile User Support** | 8.5 (27 reviews) | 8.9 (84 reviews) | 
| **Offline** | Feature Not Available | 7.7 (61 reviews) | 

### Workforce Management

| Product | Score | Reviews |
|---|---|---|
| **Planday** | 8.7/10 | 33 |
| **When I Work** | 8.4/10 | 149 |

#### Platform

| Feature | Planday | When I Work | 
|---|---|---|
| **Customization ** | 8.1 (27 reviews) | 8.1 (70 reviews) | 
| **Integration APIs** | 7.8 (19 reviews) | 7.2 (35 reviews) | 
| **Internationalization** | 8.3 (14 reviews) | 7.9 (51 reviews) | 
| **User, Role, and Access Management** | 8.7 (26 reviews) | 8.6 (76 reviews) | 
| **Performance** | 8.5 (26 reviews) | 8.8 (79 reviews) | 
| **Mobility** | 9.0 (27 reviews) | 8.7 (78 reviews) | 
| **Reporting** | 7.9 (24 reviews) | 8.2 (61 reviews) | 
| **Dashboards** | 8.3 (27 reviews) | 8.6 (76 reviews) | 

#### Workforce Management Platform Features

| Feature | Planday | When I Work | 
|---|---|---|
| **Labor Forecasting** | 9.1 (20 reviews) | 8.4 (77 reviews) | 
| **Shift Scheduling** | 9.3 (24 reviews) | 9.2 (123 reviews) | 
| **Time & Attendance Tracking** | 9.5 (21 reviews) | 8.9 (107 reviews) | 
| **Absence & Leave Management** | 9.3 (22 reviews) | 9.0 (101 reviews) | 
| **Skills Management** | 9.5 (10 reviews) | 8.0 (71 reviews) | 
| **Succession Planning** | Feature Not Available | 8.0 (71 reviews) | 
| **Workforce Analytics** | 8.9 (18 reviews) | 8.1 (69 reviews) | 
| **Self-Service Capabilities** | 9.0 (21 reviews) | 8.7 (90 reviews) | 
| **Mobile Shift Scheduling** | 8.7 (23 reviews) | 8.7 (104 reviews) | 
| **Team Communication** | 9.1 (21 reviews) | 8.3 (102 reviews) | 

---
## Categories
**Shared Categories (3):** [Workforce Management Software](https://www.g2.com/categories/workforce-management), [Time Tracking Software](https://www.g2.com/categories/time-tracking-software), [Employee Scheduling Software](https://www.g2.com/categories/employee-scheduling-software)


**Unique to When I Work (1):** [Time & Attendance Software](https://www.g2.com/categories/time-attendance)


---
## Reviewer Demographics

### By Company Size

| Segment | Planday | When I Work | 
|---|---|---|
| **Small-Business** | 39.1% | 61.6% | 
| **Mid-Market** | 51.7% | 30.5% | 
| **Enterprise** | 9.2% | 7.8% | 

### By Industry

#### Planday

- **Hospitality:** 17.2%
- **Restaurants:** 12.6%
- **Health, Wellness and Fitness:** 6.9%
- **Hospital & Health Care:** 5.7%
- **Sports:** 4.6%
- **Food & Beverages:** 4.6%
- **Leisure, Travel & Tourism:** 4.6%
- **Transportation/Trucking/Railroad:** 3.4%
- **Events Services:** 3.4%
- **Telecommunications:** 3.4%
- **Other:** 33.3%

#### When I Work

- **Hospital & Health Care:** 9.4%
- **Retail:** 7.7%
- **Hospitality:** 6.1%
- **Food & Beverages:** 5.5%
- **Consumer Services:** 4.7%
- **Sports:** 3.9%
- **Education Management:** 3.6%
- **Health, Wellness and Fitness:** 3.3%
- **Restaurants:** 3.0%
- **Non-Profit Organization Management:** 3.0%
- **Other:** 49.7%

---
## Alternatives

### Alternatives to Planday

- [Deputy](https://www.g2.com/products/deputy/reviews) — 4.6/5 stars (666 reviews)
- [Quinyx](https://www.g2.com/products/quinyx/reviews) — 4.3/5 stars (521 reviews)
- [Humanity Schedule by TCP](https://www.g2.com/products/humanity-schedule-by-tcp/reviews) — 4.3/5 stars (1074 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews)
- [Homebase](https://www.g2.com/products/homebase/reviews) — 4.6/5 stars (525 reviews)
- [Dayforce](https://www.g2.com/products/dayforce/reviews) — 4.2/5 stars (957 reviews)
- [Buddy Punch](https://www.g2.com/products/buddy-punch/reviews) — 4.8/5 stars (370 reviews)
- [QuickBooks Time](https://www.g2.com/products/quickbooks-time/reviews) — 4.5/5 stars (1448 reviews)
- [Rippling](https://www.g2.com/products/rippling/reviews) — 4.8/5 stars (12944 reviews)
- [BambooHR](https://www.g2.com/products/bamboohr/reviews) — 4.4/5 stars (5591 reviews)

### Alternatives to When I Work

- [Deputy](https://www.g2.com/products/deputy/reviews) — 4.6/5 stars (666 reviews)
- [Humanity Schedule by TCP](https://www.g2.com/products/humanity-schedule-by-tcp/reviews) — 4.3/5 stars (1074 reviews)
- [Homebase](https://www.g2.com/products/homebase/reviews) — 4.6/5 stars (525 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews)
- [Sling](https://www.g2.com/products/sling/reviews) — 4.4/5 stars (88 reviews)
- [Dayforce](https://www.g2.com/products/dayforce/reviews) — 4.2/5 stars (957 reviews)
- [QuickBooks Time](https://www.g2.com/products/quickbooks-time/reviews) — 4.5/5 stars (1448 reviews)
- [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (5551 reviews)
- [Quinyx](https://www.g2.com/products/quinyx/reviews) — 4.3/5 stars (521 reviews)
- [ClockShark](https://www.g2.com/products/clockshark/reviews) — 4.6/5 stars (314 reviews)

---
## Top Discussions

### Planday

No discussions available for this product.

### When I Work

- Title: [How can I interface with my Scheduling Coordinator about requests other than time off?](https://www.g2.com/discussions/how-can-i-interface-with-my-scheduling-coordinator-about-requests-other-than-time-off) — 3 comments, 2 upvotes
  > **Top comment:** "There is a chat feature on the app."
- Title: [How do I update the same item across all or multiple shifts in one schedule without changing all manually/individually?](https://www.g2.com/discussions/32993-how-do-i-update-the-same-item-across-all-or-multiple-shifts-in-one-schedule-without-changing-all-manually-individually) — 2 comments, 1 upvote
  > **Top comment:** "I agree!!!!!"
- Title: [Airplane mode/Phone off](https://www.g2.com/discussions/airplane-mode-phone-off) — 2 comments, 1 upvote
  > **Top comment:** "Since I am not an supervisor, I don't have Administrator rights and cannot answer your question with 100% certainty, but from what I've heard, the app is..."
- Title: [Can you integrate it with Tsheets?](https://www.g2.com/discussions/can-you-integrate-it-with-tsheets) — 2 comments, 1 upvote
  > **Top comment:** "Because I'm not an Administrator, I cannot answer your question with certainty.  I am very sorry."
- Title: [What is When I Work used for?](https://www.g2.com/discussions/what-is-when-i-work-used-for) — 1 comment
  > **Top comment:** "When I Work is used for companies to easily manage schedules for employees. This is an application that provides real-time updates via email, text, and push..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/planday-vs-when-i-work)