# Planday vs When I Work Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Planday excels in **ease of use** , with users highlighting its intuitive interface that allows for quick scheduling and shift changes. One user mentioned, &quot;It helps to see all the shifts together in one place for all employees,&quot; which enhances management oversight.
- **Users say** When I Work shines in **customer support** , with many praising the quick and helpful responses from their team. A reviewer noted, &quot;Their customer service is always really helpful and quick to respond when we have issues,&quot; making it a reliable choice for businesses needing assistance.
- **According to verified reviews** , Planday offers a superior **time tracking** feature, with users emphasizing the importance of the time clock functionality. One user stated, &quot;Tracking our employees hours and shifts. The time clock feature is a must have,&quot; indicating its effectiveness in managing employee hours.
- **Reviewers mention** that When I Work provides a more aesthetically pleasing interface, making it **easy to navigate**. A user remarked, &quot;The way it looks is very aesthetic making it clear and easy to use,&quot; which can enhance user experience, especially for those new to workforce management tools.
- **G2 reviewers report** that Planday&#39;s **shift scheduling** capabilities are particularly strong, with features that allow for easy filling of shifts without extensive communication. Users appreciate the ability to &quot;fill shifts easily without 20 phone calls,&quot; which streamlines operations significantly.
- **Users say** When I Work integrates seamlessly with payroll systems, which simplifies the **import of hours**. One reviewer noted, &quot;I really like how &#39;When I Work&#39; integrates pretty seamlessly with our payroll program,&quot; highlighting its efficiency in managing payroll processes.



---
## Frequently Asked Questions

### What is the difference between Planday vs When I Work?

Planday stands out for its slightly higher G2 rating and support quality, while When I Work is more widely adopted among small businesses and offers unique features like Billable Time Rate Management.

| [Planday](https://www.g2.com/products/planday/reviews) | [When I Work](https://www.g2.com/products/when-i-work/reviews) |
| --- | --- |
| 4.5/5 (88 reviews) | 4.4/5 (400 reviews) |
| Mid-Market | Small-Business |
| 8.4 | 8.8 |
| 8.8 | 8.5 |
| Ease of Use | Ease of Use |



### How do the pricing models of Planday and When I Work compare?

Planday and When I Work are rated at parity for value, with reviewers scoring both products similarly on price satisfaction.

- **Planday:** In recent reviews, Planday is described as easy to use and efficient for scheduling and payroll, but some reviewers mention challenges with payroll integration.
- **When I Work:** Reviewers highlight When I Work as affordable and cost-effective, especially for small businesses, with several noting its low cost compared to alternatives.



### What are the best alternatives to Planday and When I Work?

The top three alternatives to Planday and When I Work are Deputy, Humanity Schedule by TCP, and Quinyx.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Planday](https://www.g2.com/products/planday/reviews) | 4.5/5 (88 reviews) | Mid-Market | — | Ease of Use |
| [When I Work](https://www.g2.com/products/when-i-work/reviews) | 4.4/5 (400 reviews) | Small-Business | Affordable and cost-effective for small teams | Ease of Use |
| [Deputy](https://www.g2.com/products/deputy/reviews) | 4.6/5 (666 reviews) | Small-Business | — | — |
| [Humanity Schedule by TCP](https://www.g2.com/products/humanity-schedule-by-tcp/reviews) | 4.3/5 (1128 reviews) | Mid-Market | — | — |
| [Quinyx](https://www.g2.com/products/quinyx/reviews) | 4.3/5 (525 reviews) | Mid-Market | — | — |



### Which Workforce Management features should I prioritize when comparing Planday and When I Work?

Buyers comparing Planday and When I Work should prioritize Scheduling, Payroll Integration, Reporting, Time Tracking, and Shift Management.

- **Scheduling:** Planday (1 all-time mention), When I Work (43 all-time mentions)
- **Payroll Integration:** Planday reviewers note challenges with Xero integration; When I Work integrates with Gusto (6 all-time mentions) and Rippling (1 all-time mention)
- **Reporting:** Planday reviewers mention PDF and Excel exports; When I Work reviewers cite reporting features but note some limitations in filtering and attendance reporting
- **Time Tracking:** When I Work (18 all-time mentions); Planday reviewers highlight time clock and shift tracking features
- **Shift Management:** Planday (1 all-time mention), When I Work (22 all-time mentions)



### What are the pros and cons of Planday vs When I Work?

Planday&#39;s headline strength is its ease of use and management oversight, while When I Work excels in scheduling efficiency and time-saving features.

- **Planday strengths:** Reviewers highlight ease of use, intuitive navigation, and efficient scheduling and shift management.
- **Planday trade-offs:** Some reviewers mention payroll integration issues, especially with Xero, and challenges with holiday tracking.
- **When I Work strengths:** 61 all-time mentions for ease of use, 43 for scheduling, 42 for scheduling ease, 25 for time-saving, and 22 for shift management. Reviewers also praise its intuitive interface, mobile app, and communication efficiency.
- **When I Work trade-offs:** 15 all-time mentions of scheduling issues, with some reviewers noting limitations in reporting and integration features.



### Is Planday or When I Work better for small businesses?

When I Work is the better fit for small businesses, as it is most widely adopted in the small-business segment and consistently praised for affordability and ease of setup.

- **Planday:** Largest segment is Mid-Market; reviewers note ease of use and management features but less focus on small-business needs.
- **When I Work:** Largest segment is Small-Business; reviewers consistently highlight its suitability for small teams, affordability, and quick setup.



### Which Workforce Management platform has better integrations?

When I Work is favored for integrations, with reviewers citing more integration options and specific payroll integrations.

- **Planday:** Reviewers mention integration with Xero, but also note challenges with its functionality.
- **When I Work:** Gusto (6 all-time mentions) and Rippling (1 all-time mention) are cited as integrations, with reviewers appreciating payroll connectivity.



### How do Planday and When I Work compare on customer support?

Planday and When I Work are rated at parity for Quality of Support, with scores of 8.8 and 8.5 respectively, which is below the materiality threshold for a clear winner.

- **Planday:** Reviewers describe support as responsive and helpful, with several noting fast answers and effective issue resolution.
- **When I Work:** Reviewers frequently mention positive support experiences, easy access to help, and satisfaction with onboarding and ongoing assistance.



### Which is easier to implement, Planday or When I Work?

When I Work has a slight edge in Ease of Setup, scoring 8.8 versus Planday&#39;s 8.4, but both products are praised for straightforward implementation.

- **Planday:** Reviewers consistently describe setup as easy, with scores of 5.0 to 7.0 in recent reviews and positive feedback on onboarding support.
- **When I Work:** Reviewers highlight very easy initial setup, with many noting that teams were up and running quickly, and scores of 6.0 to 7.0 in recent reviews.



### Which product has better Reporting?

When I Work is favored for Reporting, with more reviewers citing its reporting and data features, though both products have relevant capabilities.

- **Planday:** Reviewers mention PDF and Excel reporting exports and note that reporting is accurate and useful for payroll and scheduling.
- **When I Work:** Reviewers frequently cite reporting features, including hours reporting for HR, attendance tracking, and labor breakdowns, but some mention limitations in filtering and attendance reporting.



| | Planday | When I Work | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 88 | 409 | 
| **Largest Market Segment** | Mid-Market (51.7% of reviews) | Small-Business (62.3% of reviews) | 
| **Entry Level Price** | £1.99 1 User Per Month | $2.50 1 user Per Month | 

---
## Top Pros & Cons

### Planday

Pros:
- Ease of Use (1 reviews)
- Intuitive (1 reviews)

Cons:
- Payroll Issues (1 reviews)
- Payroll Processing Issues (1 reviews)

### When I Work

Pros:
- Ease of Use (61 reviews)
- Scheduling (43 reviews)

Cons:
- Scheduling Issues (15 reviews)
- Missing Features (10 reviews)

---
## Ratings Comparison
| Rating | Planday | When I Work | 
|---|---|---|
  | **Meets Requirements** | 8.9 (68 reviews) | 8.8 (335 reviews) | 
  | **Ease of Use** | 9.0 (69 reviews) | 8.8 (339 reviews) | 
  | **Ease of Setup** | 8.4 (55 reviews) | 8.8 (200 reviews) | 
  | **Ease of Admin** | 8.7 (55 reviews) | 8.8 (173 reviews) | 
  | **Quality of Support** | 8.8 (66 reviews) | 8.5 (271 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (54 reviews) | 8.7 (164 reviews) | 
  | **Product Direction (% positive)** | 8.4 (65 reviews) | 9.0 (313 reviews) | 

---
## Pricing

### Planday

#### Entry-Level Pricing

Plan: Starter

Price: £1.99 1 User Per Month

Description: Scheduling and communication for small businesses.

Key Features:
- Easy-to-use Punch Clock
- Simple and efficient scheduling
- Working time rules

[Browse all 4 editions](https://www.g2.com/products/planday/pricing)

#### Free Trial

Yes

### When I Work

#### Entry-Level Pricing

Plan: Single Location or Schedule

Price: $2.50 1 user Per Month

Description: Everything you need to effectively manage a single team or location. All plans include scheduling, time &amp; attendance tracking, and team communication.

Key Features:
- One-click Auto Scheduling
- Unlimited schedule templates
- Time off &amp; availability management

[Browse all 2 editions](https://www.g2.com/products/when-i-work/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Time Tracking

| Product | Score | Reviews |
|---|---|---|
| **Planday** | 7.9/10 | 32 |
| **When I Work** | 8.5/10 | 113 |

#### Additional Functionality

| Feature | Planday | When I Work | 
|---|---|---|
| **Data Import/Export** | Not enough data | Not enough data | 
| **Estimating** | Not enough data | Not enough data | 
| **Timer** | Not enough data | Not enough data | 
| **Multi-Currency** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Projections** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Mobile App** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Billing &amp; Invoicing** | Not enough data | Not enough data | 
| **Budgeting/Forecasting** | Not enough data | Not enough data | 
| **Resource Allocation &amp; Planning** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Summary Reports** | Not enough data | Not enough data | 
| **Reporting &amp; Statistics** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Automatic Time Capture** | Not enough data | Not enough data | 
| **Overtime Calculation** | Not enough data | Not enough data | 
| **Clock In/Out** | Not enough data | Not enough data | 
| **Productivity Analysis** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Employee Scheduling** | Not enough data | Not enough data | 
| **Employee Database** | Not enough data | Not enough data | 
| **Billable &amp; Non-Billable Hours** | Not enough data | Not enough data | 
| **Usage Tracking/Analytics** | Not enough data | Not enough data | 

#### Time Tracking

| Feature | Planday | When I Work | 
|---|---|---|
| **Ease of Completing Timesheets** | 8.5 (29 reviews) | 8.9 (98 reviews) | 
| **Tracking Time to Project/Task** | Feature Not Available | 8.6 (85 reviews) | 
| **Billable Time Rate Management** | Feature Not Available | 8.9 (69 reviews) | 
| **Reimbursement Management** | Not enough data | Not enough data | 
| **Task Progress Tracking** | Not enough data | Not enough data | 

#### Client Invoicing

| Feature | Planday | When I Work | 
|---|---|---|
| **Invoice Creation and Delivery** | Feature Not Available | 8.1 (47 reviews) | 
| **Electronic Payments** | Feature Not Available | 8.2 (46 reviews) | 
| **Project Accounting / Revenue Recognition** | Feature Not Available | 7.7 (49 reviews) | 
| **Biometric Recognition** | Not enough data | Not enough data | 
| **Optical Character Recognition** | Not enough data | Not enough data | 

#### Mobile Time Tracking

| Feature | Planday | When I Work | 
|---|---|---|
| **Project Time Tracking** | 8.2 (27 reviews) | 9.0 (89 reviews) | 
| **Expense Tracking** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Time Tracking by Client** | Not enough data | Not enough data | 
| **Project Tracking** | Not enough data | Not enough data | 
| **Billable Items Tracking** | Not enough data | Not enough data | 
| **Attendance Tracking** | Not enough data | Not enough data | 
| **Vacation/Leave Tracking** | Not enough data | Not enough data | 
| **Project Time Tracking** | Not enough data | Not enough data | 
| **Leave Tracking** | Not enough data | Not enough data | 
| **Budget Tracking** | Not enough data | Not enough data | 
| **Online Time Tracking** | Not enough data | Not enough data | 
| **Offline Time Tracking** | Not enough data | Not enough data | 
| **Location Tracking** | Not enough data | Not enough data | 

#### Administration

| Feature | Planday | When I Work | 
|---|---|---|
| **Business Tool Integration** | 7.7 (20 reviews) | 8.3 (65 reviews) | 
| **Workflow** | Feature Not Available | 8.8 (83 reviews) | 
| **Automated Reminders** | 7.8 (22 reviews) | 8.9 (91 reviews) | 
| **Policy Compliance Management** | 7.6 (20 reviews) | 8.7 (63 reviews) | 
| **User, Role, and Access Management** | 8.0 (24 reviews) | 8.8 (84 reviews) | 
| **Timesheet Management** | Not enough data | Not enough data | 
| **Payroll Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 

#### Platform

| Feature | Planday | When I Work | 
|---|---|---|
| **Reporting** | 8.1 (24 reviews) | 8.5 (68 reviews) | 
| **APIs / Integration** | 7.2 (18 reviews) | 8.2 (57 reviews) | 
| **Internationalization** | 7.4 (18 reviews) | 8.4 (59 reviews) | 
| **Performance and Reliability** | 8.4 (27 reviews) | 8.9 (92 reviews) | 
| **Mobile User Support** | 8.5 (27 reviews) | 8.9 (84 reviews) | 
| **Offline** | Feature Not Available | 7.7 (61 reviews) | 
| **Accounting Integration** | Not enough data | Not enough data | 
| **QuickBooks Integration** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Payroll Integration** | Not enough data | Not enough data | 
| **Accounting Integration** | Not enough data | Not enough data | 

### Time &amp; Attendance

| Product | Score | Reviews |
|---|---|---|
| **Planday** | N/A | N/A |
| **When I Work** | 8.2/10 | 35 |

#### Automation

| Feature | Planday | When I Work | 
|---|---|---|
| **Process Automation** | Not enough data | 8.0 (30 reviews) | 

#### Logistics

| Feature | Planday | When I Work | 
|---|---|---|
| **Dashboards &amp; Reporting** | Not enough data | 7.7 (32 reviews) | 
| **Data Collection** | Not enough data | 7.8 (29 reviews) | 
| **Lanuguage Options** | Not enough data | 8.0 (29 reviews) | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Payroll Reporting** | Not enough data | Not enough data | 

#### Management

| Feature | Planday | When I Work | 
|---|---|---|
| **Schedule Creation Tools** | Not enough data | 8.0 (33 reviews) | 
| **Schedule Management** | Not enough data | 8.0 (30 reviews) | 
| **Employee Leave Management** | Not enough data | 8.3 (29 reviews) | 
| **User Access** | Not enough data | 8.8 (27 reviews) | 
| **User Role Access** | Not enough data | 8.6 (28 reviews) | 
| **Employee Information** | Not enough data | 8.8 (28 reviews) | 
| **Employee Information Automation** | Not enough data | 8.6 (28 reviews) | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Timesheet Management** | Not enough data | Not enough data | 
| **Payroll Management** | Not enough data | Not enough data | 
| **HR Management** | Not enough data | Not enough data | 
| **Time Off Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 

#### Monitoring

| Feature | Planday | When I Work | 
|---|---|---|
| **Regulations Enforcement** | Not enough data | 7.9 (28 reviews) | 
| **Compliance Monitoring** | Not enough data | 8.2 (28 reviews) | 
| **Integration** | Not enough data | 7.9 (29 reviews) | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Planday | When I Work | 
|---|---|---|
| **Reminders** | Not enough data | Not enough data | 
| **Mobile App** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Sick Leave Tracking** | Not enough data | Not enough data | 
| **Overtime Calculation** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Time Tracking** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Employee Scheduling** | Not enough data | Not enough data | 
| **Employee Database** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **FMLA Administration** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Attendance Tracking** | Not enough data | Not enough data | 
| **Vacation/Leave Tracking** | Not enough data | Not enough data | 
| **Biometric Recognition** | Not enough data | Not enough data | 
| **Clock In/Out** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Project Time Tracking** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Leave Tracking** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Time &amp; Expense Tracking** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Lockout Periods** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Automated Scheduling** | Not enough data | Not enough data | 
| **Geofencing** | Not enough data | Not enough data | 
| **Labor Forecasting** | Not enough data | Not enough data | 
| **Employee Portal** | Not enough data | Not enough data | 
| **Employee Time Tracking** | Not enough data | Not enough data | 
| **Punch card** | Not enough data | Not enough data | 
| **Automatic Time Capture** | Not enough data | Not enough data | 

### Employee Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Planday** | 8.8/10 | 28 |
| **When I Work** | 8.3/10 | 90 |

#### Platform Basics

| Feature | Planday | When I Work | 
|---|---|---|
| **Reporting** | 8.8 (23 reviews) | 8.0 (69 reviews) | 
| **Dashboard** | 9.3 (25 reviews) | 9.0 (81 reviews) | 
| **Performance** | 9.3 (26 reviews) | 8.8 (79 reviews) | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Labor Cost Reporting** | Not enough data | Not enough data | 

#### Platform Content

| Feature | Planday | When I Work | 
|---|---|---|
| **Automation** | 8.8 (23 reviews) | 8.4 (68 reviews) | 
| **File Sharing** | 8.7 (17 reviews) | 7.9 (49 reviews) | 
| **Content Library** | 8.3 (15 reviews) | Feature Not Available | 

#### Platform Additional Functionality

| Feature | Planday | When I Work | 
|---|---|---|
| **Integrations** | 8.4 (20 reviews) | 7.5 (58 reviews) | 
| **Mobility** | 9.2 (24 reviews) | 9.0 (79 reviews) | 
| **Forecasting** | 8.4 (17 reviews) | 7.9 (57 reviews) | 
| **Task Management** | 8.5 (22 reviews) | 8.6 (60 reviews) | 
| **Portal** | 8.6 (19 reviews) | 8.2 (61 reviews) | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Labor Management** | Not enough data | Not enough data | 
| **Attendance Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Shift Management** | Not enough data | Not enough data | 
| **Payroll Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Availability Management** | Not enough data | Not enough data | 
| **Timesheet Management** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Planday | When I Work | 
|---|---|---|
| **Sick Leave Tracking** | Not enough data | Not enough data | 
| **Online Time Clock** | Not enough data | Not enough data | 
| **Automated Scheduling** | Not enough data | Not enough data | 
| **Overtime Calculation** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Schedule Distribution** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Shift Scheduling** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Labor Cost Calculator** | Not enough data | Not enough data | 
| **Shift Swapping** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Messaging** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Employee Database** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Mobile Alerts** | Not enough data | Not enough data | 
| **Vacation/Leave Tracking** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Drag &amp; Drop** | Not enough data | Not enough data | 
| **Biometric Recognition** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Resource Allocation** | Not enough data | Not enough data | 

### Workforce Management

| Product | Score | Reviews |
|---|---|---|
| **Planday** | 8.8/10 | 33 |
| **When I Work** | 8.3/10 | 163 |

#### Platform

| Feature | Planday | When I Work | 
|---|---|---|
| **Customization ** | 8.1 (27 reviews) | 8.0 (69 reviews) | 
| **Integration APIs** | 7.8 (19 reviews) | 7.1 (35 reviews) | 
| **Internationalization** | 8.3 (14 reviews) | 7.9 (51 reviews) | 
| **User, Role, and Access Management** | 8.7 (26 reviews) | 8.6 (76 reviews) | 
| **Activity Dashboard** | 8.3 (27 reviews) | 8.6 (76 reviews) | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Training Management** | Not enough data | Not enough data | 
| **Goal Management** | Not enough data | Not enough data | 
| **Feedback Management** | Not enough data | Not enough data | 
| **Action Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Benefits Dashboard** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Feedback Management** | Not enough data | Not enough data | 
| **Performance Management** | Not enough data | Not enough data | 
| **Recruitment Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Training Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Orientation Workflow Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **HR Management** | Not enough data | Not enough data | 
| **Help Desk Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Payroll Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Job Description Management** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Assessment Management** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Third-Party Integration** | Not enough data | Not enough data | 
| **Initiative Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Community Management** | Not enough data | Not enough data | 
| **Employee Referral Management** | Not enough data | Not enough data | 
| **Candidate Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Advertising Management** | Not enough data | Not enough data | 
| **Application Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Job Management** | Not enough data | Not enough data | 
| **Discount Management** | Not enough data | Not enough data | 
| **Pipeline Management** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Job Management** | Not enough data | Not enough data | 
| **Data Storage Management** | Not enough data | Not enough data | 
| **Compensation Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Job Application Management** | Not enough data | Not enough data | 
| **HR Management** | Not enough data | Not enough data | 
| **Competency Management** | Not enough data | Not enough data | 
| **Performance Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Job Description Management** | Not enough data | Not enough data | 
| **Evaluation Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Workforce Management Platform Features

| Feature | Planday | When I Work | 
|---|---|---|
| **Labor Forecasting** | 9.1 (20 reviews) | 8.4 (76 reviews) | 
| **Shift Scheduling** | 9.3 (24 reviews) | 9.3 (136 reviews) | 
| **Time &amp; Attendance Tracking** | 9.5 (21 reviews) | 8.9 (109 reviews) | 
| **Absence &amp; Leave Management** | 9.3 (22 reviews) | 8.9 (103 reviews) | 
| **Skills Management** | 9.5 (10 reviews) | 8.0 (71 reviews) | 
| **Succession Planning** | Feature Not Available | 8.0 (70 reviews) | 
| **Workforce Analytics** | 8.9 (18 reviews) | 8.1 (68 reviews) | 
| **Self-Service Capabilities** | 9.0 (21 reviews) | 8.7 (95 reviews) | 
| **Mobile Shift Scheduling** | 8.7 (23 reviews) | 8.7 (105 reviews) | 
| **Team Communication** | 9.1 (21 reviews) | 8.4 (104 reviews) | 
| **Budgeting/Forecasting** | Not enough data | Not enough data | 
| **Automated Scheduling** | Not enough data | Not enough data | 
| **Employee Scheduling** | Not enough data | Not enough data | 
| **Time Off Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Timesheet Management** | Not enough data | Not enough data | 
| **Recruitment Management** | Not enough data | Not enough data | 
| **Performance Management** | Not enough data | Not enough data | 
| **Payroll Management** | Not enough data | Not enough data | 
| **Attendance Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Compliance Tracking** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Sick Leave Tracking** | Not enough data | Not enough data | 
| **Vacation/Leave Tracking** | Not enough data | Not enough data | 
| **Skills Tracking** | Not enough data | Not enough data | 
| **Variable Workforce** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Planday | When I Work | 
|---|---|---|
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Shift Swapping** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Employee Database** | Not enough data | Not enough data | 
| **Time Off Requests** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Employee Onboarding** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Time &amp; Attendance** | Not enough data | Not enough data | 
| **Drag &amp; Drop** | Not enough data | Not enough data | 
| **Clock In/Out** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [Workforce Management Software](https://www.g2.com/categories/workforce-management), [Time Tracking Software](https://www.g2.com/categories/time-tracking-software), [Employee Scheduling Software](https://www.g2.com/categories/employee-scheduling-software)


**Unique to When I Work (1):** [Time &amp; Attendance Software](https://www.g2.com/categories/time-attendance)


---
## Reviewer Demographics

### By Company Size

| Segment | Planday | When I Work | 
|---|---|---|
| **Small-Business** | 39.1% | 62.3% | 
| **Mid-Market** | 51.7% | 30.4% | 
| **Enterprise** | 9.2% | 7.3% | 

### By Industry

#### Planday

- **Hospitality:** 17.2%
- **Restaurants:** 12.6%
- **Health, Wellness and Fitness:** 6.9%
- **Hospital &amp; Health Care:** 5.7%
- **Sports:** 4.6%
- **Food &amp; Beverages:** 4.6%
- **Leisure, Travel &amp; Tourism:** 4.6%
- **Transportation/Trucking/Railroad:** 3.4%
- **Events Services:** 3.4%
- **Telecommunications:** 3.4%
- **Other:** 33.3%

#### When I Work

- **Hospital &amp; Health Care:** 10.1%
- **Retail:** 7.9%
- **Hospitality:** 6.3%
- **Food &amp; Beverages:** 5.3%
- **Consumer Services:** 4.5%
- **Health, Wellness and Fitness:** 3.7%
- **Education Management:** 3.7%
- **Sports:** 3.7%
- **Non-Profit Organization Management:** 2.9%
- **Restaurants:** 2.9%
- **Other:** 48.9%

---
## Alternatives

### Alternatives to Planday

- [Deputy](https://www.g2.com/products/deputy/reviews) — 4.6/5 stars (666 reviews)
- [Quinyx](https://www.g2.com/products/quinyx/reviews) — 4.3/5 stars (531 reviews)
- [Humanity Schedule by TCP](https://www.g2.com/products/humanity-schedule-by-tcp/reviews) — 4.3/5 stars (1129 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews)
- [Homebase](https://www.g2.com/products/homebase/reviews) — 4.6/5 stars (597 reviews)
- [Dayforce](https://www.g2.com/products/dayforce/reviews) — 4.2/5 stars (961 reviews)
- [ClockShark](https://www.g2.com/products/clockshark/reviews) — 4.7/5 stars (344 reviews)
- [Buddy Punch](https://www.g2.com/products/buddy-punch/reviews) — 4.8/5 stars (402 reviews)
- [QuickBooks Time](https://www.g2.com/products/quickbooks-time/reviews) — 4.5/5 stars (1449 reviews)
- [Rippling](https://www.g2.com/products/rippling/reviews) — 4.8/5 stars (13422 reviews)

### Alternatives to When I Work

- [Deputy](https://www.g2.com/products/deputy/reviews) — 4.6/5 stars (666 reviews)
- [Humanity Schedule by TCP](https://www.g2.com/products/humanity-schedule-by-tcp/reviews) — 4.3/5 stars (1129 reviews)
- [Homebase](https://www.g2.com/products/homebase/reviews) — 4.6/5 stars (597 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews)
- [Sling](https://www.g2.com/products/sling/reviews) — 4.4/5 stars (88 reviews)
- [Dayforce](https://www.g2.com/products/dayforce/reviews) — 4.2/5 stars (961 reviews)
- [QuickBooks Time](https://www.g2.com/products/quickbooks-time/reviews) — 4.5/5 stars (1449 reviews)
- [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (6268 reviews)
- [ClockShark](https://www.g2.com/products/clockshark/reviews) — 4.7/5 stars (344 reviews)
- [Quinyx](https://www.g2.com/products/quinyx/reviews) — 4.3/5 stars (531 reviews)

---
## Top Discussions

### Planday

No discussions available for this product.

### When I Work

- Title: [How can I interface with my Scheduling Coordinator about requests other than time off?](https://www.g2.com/discussions/how-can-i-interface-with-my-scheduling-coordinator-about-requests-other-than-time-off) — 3 comments, 2 upvotes
  > **Top comment:** "There is a chat feature on the app."
- Title: [What is When I Work used for?](https://www.g2.com/discussions/what-is-when-i-work-used-for) — 2 comments
  > **Top comment:** "When I Work is used for companies to easily manage schedules for employees. This is an application that provides real-time updates via email, text, and push..."
- Title: [How much does when I work app cost?](https://www.g2.com/discussions/how-much-does-when-i-work-app-cost) — 2 comments
  > **Top comment:** "Hey there, 

My name is Cassee with When I Work’s Customer Care team. I&#39;d be happy to go over pricing! Our current plans are called Standard, Essentials,..."
- Title: [What is the When I Work App?](https://www.g2.com/discussions/what-is-the-when-i-work-app) — 2 comments
  > **Top comment:** "Hi,

Cassee here with the Customer Care team at When I Work.

When I Work is an employee scheduling app that does more than just save you time on..."
- Title: [Are you considering a clock in and out function for the program?](https://www.g2.com/discussions/are-you-considering-a-clock-in-and-out-function-for-the-program) — 2 comments, 1 upvote
  > **Top comment:** "Comment deleted by user."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/planday-vs-when-i-work)

