Compare Planday and When I Work 
At a Glance
Market Segments
Mid-Market (51.7% of reviews)
Small-Business (61.4% of reviews)
Entry-Level Pricing
£1.99 1 User Per Month
$2.50 1 user Per Month
Planday
Star Rating
(88)4.5 out of 5
Market Segments
Mid-Market (51.7% of reviews)
Pros & Cons
Entry-Level Pricing
£1.99 1 User Per Month
Browse all 4 pricing plansWhen I Work
Star Rating
(380)4.4 out of 5
Market Segments
Small-Business (61.4% of reviews)
Pros & Cons
Entry-Level Pricing
$2.50 1 user Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Planday excels in ease of use, with users highlighting its intuitive interface that allows for quick scheduling and shift changes. One user mentioned, "It helps to see all the shifts together in one place for all employees," which enhances management oversight.
- Users say When I Work shines in customer support, with many praising the quick and helpful responses from their team. A reviewer noted, "Their customer service is always really helpful and quick to respond when we have issues," making it a reliable choice for businesses needing assistance.
- According to verified reviews, Planday offers a superior time tracking feature, with users emphasizing the importance of the time clock functionality. One user stated, "Tracking our employees hours and shifts. The time clock feature is a must have," indicating its effectiveness in managing employee hours.
- Reviewers mention that When I Work provides a more aesthetically pleasing interface, making it easy to navigate. A user remarked, "The way it looks is very aesthetic making it clear and easy to use," which can enhance user experience, especially for those new to workforce management tools.
- G2 reviewers report that Planday's shift scheduling capabilities are particularly strong, with features that allow for easy filling of shifts without extensive communication. Users appreciate the ability to "fill shifts easily without 20 phone calls," which streamlines operations significantly.
- Users say When I Work integrates seamlessly with payroll systems, which simplifies the import of hours. One reviewer noted, "I really like how 'When I Work' integrates pretty seamlessly with our payroll program," highlighting its efficiency in managing payroll processes.
Pricing
Entry-Level Pricing
Planday
Starter
£1.99
1 User Per Month
Scheduling and communication for small businesses.
- Easy-to-use Punch Clock
- Simple and efficient scheduling
- Working time rules
When I Work
Single Location or Schedule
$2.50
1 user Per Month
Everything you need to effectively manage a single team or location. All plans include scheduling, time & attendance tracking, and team communication.
- One-click Auto Scheduling
- Unlimited schedule templates
- Time off & availability management
Free Trial
Planday
Free Trial is available
When I Work
Free Trial is available
Ratings
Meets Requirements
8.9
68
8.8
315
Ease of Use
9.0
69
8.7
319
Ease of Setup
8.4
55
8.7
181
Ease of Admin
8.7
55
8.8
168
Quality of Support
8.8
66
8.4
251
Has the product been a good partner in doing business?
9.0
54
8.7
159
Product Direction (% positive)
8.4
65
9.0
300
Features by Category
Automation
Not enough data
8.2
29
Logistics
Not enough data
7.8
30
Not enough data
7.8
29
Not enough data
8.0
29
Management
Not enough data
8.1
30
Not enough data
8.2
29
Not enough data
8.3
29
Not enough data
8.8
27
Not enough data
8.6
28
Not enough data
8.8
28
Not enough data
8.6
28
Monitoring
Not enough data
7.9
28
Not enough data
8.2
28
Not enough data
8.0
28
Platform Basics
8.8
23
8.0
68
9.3
25
9.0
80
9.3
26
8.8
80
Platform Content
8.8
23
8.4
68
8.7
17
8.0
50
8.3
15
Feature Not Available
Platform Additional Functionality
8.4
20
7.6
59
9.2
24
9.0
77
8.4
17
8.0
58
8.5
22
8.6
61
8.6
19
8.2
62
Time Tracking
8.5
29
8.9
97
Feature Not Available
8.6
85
Feature Not Available
8.9
69
Client Invoicing
Feature Not Available
8.1
47
Feature Not Available
8.2
46
Feature Not Available
7.7
49
Mobile Time Tracking
8.2
27
9.0
89
Administration
7.7
20
8.3
65
Feature Not Available
8.8
83
7.8
22
8.9
91
7.6
20
8.7
63
8.0
24
8.8
84
Platform
8.1
24
8.5
68
7.2
18
8.2
57
7.4
18
8.4
59
8.4
27
8.9
91
8.5
27
8.9
84
Feature Not Available
7.7
61
Platform
8.1
27
8.1
70
7.8
19
7.2
35
8.3
14
7.9
51
8.7
26
8.6
76
8.5
26
8.9
78
9.0
27
8.8
77
7.9
24
8.2
61
8.3
27
8.6
76
Workforce Management Platform Features
9.1
20
8.4
77
9.3
24
9.2
121
9.5
21
8.9
107
9.3
22
8.9
99
9.5
10
8.0
71
Feature Not Available
8.0
71
8.9
18
8.1
69
9.0
21
8.7
89
8.7
23
8.7
103
9.1
21
8.3
101
Categories
Categories
Shared Categories
Planday and When I Work are categorized as Workforce Management, Time Tracking, and Employee Scheduling
Reviews
Reviewers' Company Size
Planday
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
When I Work
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospitality
17.2%
Restaurants
12.6%
Health, Wellness and Fitness
6.9%
Hospital & Health Care
5.7%
Sports
4.6%
Other
52.9%
Hospital & Health Care
9.5%
Retail
7.8%
Hospitality
6.1%
Food & Beverages
5.6%
Consumer Services
4.7%
Other
66.2%
Alternatives
Discussions
Planday has no discussions with answers
How can I interface with my Scheduling Coordinator about requests other than time off?
3 Comments
JR
There is a chat feature on the app.Read more
How do I update the same item across all or multiple shifts in one schedule without changing all manually/individually?
2 Comments
LM
I agree!!!!!Read more
Airplane mode/Phone off
2 Comments
MM
Since I am not an supervisor, I don't have Administrator rights and cannot answer your question with 100% certainty, but from what I've heard, the app is...Read more
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