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At a Glance
Market Segments
Small-Business (72.3% of reviews)
Small-Business (66.7% of reviews)
Entry-Level Pricing
$24.00 1 Seats Per Month
Starting at $25.00
Pipedrive
Star Rating
(2,810)4.3 out of 5
Market Segments
Small-Business (72.3% of reviews)
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plansPipeline CRM
Star Rating
(946)4.4 out of 5
Market Segments
Small-Business (66.7% of reviews)
Entry-Level Pricing
Starting at $25.00
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Pipeline CRM excels in Customer Support, with a score of 8.4 for Case Management, while Pipedrive lags behind at 7.9. Reviewers mention that Pipeline CRM's support portal is particularly helpful for resolving issues quickly.
- Reviewers mention that Pipeline CRM's Lead Management feature scores 8.6, slightly higher than Pipedrive's 8.5. Users say that Pipeline CRM provides more intuitive tools for tracking leads through the sales funnel.
- G2 users highlight Pipeline CRM's superior Customization options, scoring 8.3 for Custom Fields compared to Pipedrive's 7.9. Users report that this flexibility allows for better alignment with their specific business needs.
- Users on G2 note that Pipeline CRM's Performance and Reliability score of 8.9 outshines Pipedrive's 8.7. Reviewers mention that Pipeline CRM consistently delivers a stable experience, which is crucial for daily operations.
- Reviewers mention that Pipedrive's Sales Force Automation features, particularly Opportunity & Pipeline Management, score 8.8, slightly higher than Pipeline CRM's 8.7. Users say that Pipedrive offers a more visual approach to managing sales opportunities.
- Users report that Pipeline CRM's Integration capabilities, with a score of 9.3 for User, Role, and Access Management, provide a more seamless experience compared to Pipedrive's 7.4. Reviewers mention that this makes it easier to manage team access and permissions effectively.
Pricing
Entry-Level Pricing
Pipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
Pipeline CRM
Start
Starting at $25.00
Pre-sales pipeline management
- Unlimited file storage
- Deal and Activity Reporting
- Free CRM switching tool
Free Trial
Pipedrive
Free Trial is available
Pipeline CRM
Free Trial is available
Ratings
Meets Requirements
8.5
2,480
8.6
830
Ease of Use
8.9
2,516
8.9
833
Ease of Setup
8.7
1,536
8.8
385
Ease of Admin
8.6
993
8.9
376
Quality of Support
8.4
2,121
8.9
764
Has the product been a good partner in doing business?
8.7
961
9.1
368
Product Direction (% positive)
8.8
2,444
8.6
826
Features by Category
Sales Force Automation
8.5
1997
|
Verified
8.7
644
|
Verified
Feature Not Available
Feature Not Available
8.8
2034
|
Verified
8.7
634
|
Verified
8.6
2045
|
Verified
8.4
649
|
Verified
7.7
1606
|
Verified
7.8
393
|
Verified
8.3
1097
|
Verified
8.1
457
|
Verified
7.7
1607
|
Verified
7.6
313
|
Verified
7.7
1562
7.8
347
|
Verified
7.8
1664
8.2
424
|
Verified
Marketing Automation
7.5
1494
|
Verified
7.5
368
|
Verified
7.5
1480
|
Verified
7.6
362
|
Verified
8.5
1816
|
Verified
8.6
495
|
Verified
7.5
1443
|
Verified
7.5
321
|
Verified
Customer Support
7.9
1002
8.4
377
|
Verified
7.8
983
8.5
398
8.0
1013
8.4
419
7.5
1471
8.3
329
|
Verified
7.7
956
8.3
329
|
Verified
Reporting & Analytics
8.0
1850
|
Verified
8.1
597
|
Verified
8.3
1938
|
Verified
8.3
635
|
Verified
7.9
1713
|
Verified
7.8
474
|
Verified
Mobile & Social
7.6
1419
|
Verified
7.6
276
|
Verified
7.4
1373
|
Verified
7.5
264
|
Verified
7.9
1580
|
Verified
7.6
416
|
Verified
Platform
8.2
1331
|
Verified
8.2
293
|
Verified
8.3
1313
8.1
276
|
Verified
8.4
1350
|
Verified
8.4
303
|
Verified
8.2
1165
|
Verified
8.3
79
7.3
1057
|
Verified
7.7
61
7.8
1166
7.9
246
|
Verified
8.7
1315
|
Verified
8.9
304
|
Verified
7.8
1121
8.1
133
|
Verified
Integration
8.1
1222
|
Verified
8.4
277
|
Verified
8.0
1155
|
Verified
7.9
188
|
Verified
7.9
1088
|
Verified
7.3
167
|
Verified
Generative AI
Feature Not Available
8.2
17
Agentic AI - CRM
7.3
165
8.1
6
7.6
166
8.6
6
7.5
164
8.9
6
7.3
165
9.2
6
7.3
164
10.0
5
7.3
166
9.7
5
7.6
166
9.3
5
Email Marketing
8.2
208
Not enough data
8.2
209
Not enough data
7.8
204
Not enough data
8.2
207
Not enough data
8.3
209
Not enough data
8.1
205
Not enough data
7.9
203
Not enough data
8.2
202
Not enough data
7.5
196
Not enough data
Reporting & Analytics
7.5
191
Not enough data
8.1
203
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Email Marketing
7.0
23
Not enough data
6.8
23
Not enough data
7.3
23
Not enough data
7.6
23
Not enough data
7.5
23
Not enough data
Integration
8.2
224
Not enough data
7.8
221
Not enough data
7.9
218
Not enough data
8.2
218
Not enough data
7.2
212
Not enough data
7.3
209
Not enough data
Customization
8.3
75
Not enough data
7.8
71
Not enough data
7.4
70
Not enough data
7.8
75
Not enough data
Additional Functionality
8.2
73
Not enough data
6.7
69
Not enough data
7.9
77
Not enough data
6.9
70
Not enough data
7.6
72
Not enough data
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
7.2
63
Not enough data
7.3
62
Not enough data
7.5
62
Not enough data
Incentives
6.9
389
8.6
7
7.4
397
9.5
7
Feature Not Available
9.3
7
7.1
392
9.5
7
Personalization
7.7
410
9.3
7
7.9
403
9.3
7
8.2
421
9.5
7
8.0
407
9.5
7
Administrative
7.8
403
9.5
7
7.7
397
9.5
7
7.5
384
9.8
7
Agentic AI - Email Tracking
7.8
55
Not enough data
7.8
55
Not enough data
7.7
54
Not enough data
7.5
53
Not enough data
7.7
54
Not enough data
7.8
54
Not enough data
8.1
53
Not enough data
Analytics
8.0
252
Not enough data
8.1
254
Not enough data
8.1
246
Not enough data
Customizations
8.2
264
Not enough data
8.3
253
Not enough data
8.3
265
Not enough data
7.9
254
Not enough data
8.3
255
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Sales Analytics
7.4
55
Not enough data
7.5
55
Not enough data
7.4
55
Not enough data
7.3
55
Not enough data
7.3
54
Not enough data
Data Sourcing
7.8
422
Not enough data
8.0
426
Not enough data
7.9
423
9.0
5
8.3
430
Not enough data
8.0
416
Not enough data
Predictive Analytics
7.7
418
9.3
5
7.8
420
Not enough data
7.3
403
Not enough data
7.7
411
Not enough data
Sales Management
8.6
436
9.3
5
7.6
408
Not enough data
8.3
417
Not enough data
8.7
435
Not enough data
Categories
Categories
Shared Categories
Pipedrive and Pipeline CRM are categorized as CRM, Sales Analytics, and Sales Performance Management
Reviews
Reviewers' Company Size
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pipeline CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
10.8%
Marketing and Advertising
10.1%
Information Technology and Services
10.1%
Financial Services
4.3%
Real Estate
3.4%
Other
61.4%
Construction
9.6%
Marketing and Advertising
8.3%
Information Technology and Services
7.5%
Computer Software
4.6%
Internet
3.7%
Other
66.4%
Discussions
What is the best way to use email marketing with Pipedrive?
3 Comments
JB
We use the Pipedrive CAMPAIGNS feature inside of Pipedrive to send out mass / bulk emails that are personalized with 'merge' fields. The interface & builder...Read more
Does anyone integrate Pipedrive with Infusionsoft?
2 Comments
PR
This can be done if we write an API that would work seamlessly. There should be no problem. You cAn contact us if you would like some help. Priyanka@navsoft.inRead more
How do I move deals between stages with any email marketers?
2 Comments
RL
If you are asking about integration between PD and an email marketing platform (like MailChimp), the easiest way is through Zapier.Read more
How do I get a buy-in from my sales team to move from spreadsheets or another CRM to PipelineDeals?
5 Comments
Official Response from Pipeline CRM
PipelineDeals picks up where Excel leaves off. It’s familiar to Excel but more powerful and the learning curve is low. Our training helps salespeople get...Read more
How long does it take to implement a new CRM?
4 Comments
Official Response from Pipeline CRM
Because our CRM is so easy to use, 95% of customers often go live within a day or maximum within two weeks — not three or four months like with other CRMs....Read more
What’s the cost like?
3 Comments
Official Response from Pipeline CRM
Our customer see ROI three times faster than with some other CRM providers (validated by G2 Crowd) because it’s only $1.10 per sales person per day. Some of...Read more
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