Compare Pipedrive and Pipeline CRM 
Featured Products
At a Glance
Market Segments
Small-Business (72.5% of reviews)
Small-Business (66.7% of reviews)
Entry-Level Pricing
$24.00 1 Seats Per Month
Starting at $25.00
Pipedrive
Star Rating
(2,892)4.3 out of 5
Market Segments
Small-Business (72.5% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plansPipeline CRM
Star Rating
(947)4.4 out of 5
Market Segments
Small-Business (66.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $25.00
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Pipedrive excels in providing a clear and intuitive user experience, with many users appreciating its drag and drop pipeline feature that allows for easy management of deals. This visual approach helps teams stay organized and on track, making it a favorite for those who value straightforward usability.
- Users say that Pipeline CRM offers excellent real-time visibility into sales performance, which is a significant advantage for small businesses looking to forecast revenue effectively. Reviewers highlight its user-friendly interface as a key strength, making it a reliable choice for those who prioritize ease of navigation.
- According to verified reviews, Pipedrive's implementation process is noted for being smooth and efficient, with users mentioning that the transition was seamless, especially with the helpful onboarding resources. This contrasts with Pipeline CRM, where some users have expressed challenges in configuration, indicating a potential area for improvement.
- Reviewers mention that both products provide solid support, but Pipeline CRM stands out with a higher quality of support score. Users appreciate the responsiveness and helpfulness of the support team, which can be crucial for businesses that rely heavily on customer service.
- G2 reviewers highlight that while both products cater well to small businesses, Pipedrive has a broader market presence and a larger user base, which can lead to more community support and resources. This is reflected in its significantly higher total number of reviews, suggesting a more established reputation in the market.
- Users report that Pipeline CRM's sales automation features are particularly effective in streamlining sales tasks, which can enhance productivity. However, Pipedrive's structured flow and reminders are also praised for keeping teams organized, indicating that both products have unique strengths in task management.
Pricing
Entry-Level Pricing
Pipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
Pipeline CRM
Start
Starting at $25.00
Pre-sales pipeline management
- Unlimited file storage
- Deal and Activity Reporting
- Free CRM switching tool
Free Trial
Pipedrive
Free Trial is available
Pipeline CRM
Free Trial is available
Ratings
Meets Requirements
8.5
2,521
8.6
829
Ease of Use
8.9
2,558
8.9
832
Ease of Setup
8.7
1,571
8.8
384
Ease of Admin
8.6
1,008
8.9
376
Quality of Support
8.4
2,156
8.9
763
Has the product been a good partner in doing business?
8.7
977
9.1
368
Product Direction (% positive)
8.8
2,486
8.6
825
Features by Category
Sales Force Automation
8.5
2016
|
Verified
8.7
643
|
Verified
Feature Not Available
Feature Not Available
8.8
2057
|
Verified
8.7
633
|
Verified
8.6
2070
|
Verified
8.4
648
|
Verified
7.7
1610
|
Verified
7.7
392
|
Verified
8.3
1107
|
Verified
8.1
456
|
Verified
7.7
1612
|
Verified
7.6
312
|
Verified
7.7
1566
7.8
346
|
Verified
7.8
1668
8.2
423
|
Verified
Marketing Automation
7.5
1503
|
Verified
7.5
367
|
Verified
7.5
1487
|
Verified
7.6
361
|
Verified
8.5
1830
|
Verified
8.6
494
|
Verified
7.5
1446
|
Verified
7.5
320
|
Verified
Customer Support
7.9
1006
8.4
376
|
Verified
7.8
986
8.5
397
8.0
1017
8.4
418
7.5
1475
8.3
328
|
Verified
7.7
960
8.3
328
|
Verified
Reporting & Analytics
8.0
1858
|
Verified
8.1
596
|
Verified
8.3
1947
|
Verified
8.3
634
|
Verified
7.9
1716
|
Verified
7.8
473
|
Verified
Mobile & Social
7.6
1422
|
Verified
7.6
275
|
Verified
7.4
1376
|
Verified
7.5
263
|
Verified
7.9
1585
|
Verified
7.6
415
|
Verified
Platform
8.2
1335
|
Verified
8.2
292
|
Verified
8.3
1318
8.1
275
|
Verified
8.4
1352
|
Verified
8.4
302
|
Verified
8.2
1166
|
Verified
8.3
78
7.3
1058
|
Verified
7.7
60
7.8
1168
7.9
245
|
Verified
8.7
1319
|
Verified
8.9
303
|
Verified
7.8
1122
8.1
132
|
Verified
Integration
8.1
1225
|
Verified
8.4
276
|
Verified
8.0
1157
|
Verified
7.8
187
|
Verified
7.8
1089
|
Verified
7.3
166
|
Verified
Generative AI
Feature Not Available
8.3
16
Agentic AI - CRM
7.3
169
8.3
5
7.6
170
9.0
5
7.5
168
9.3
5
7.3
169
9.7
5
7.3
168
10.0
5
7.3
169
9.7
5
7.6
170
9.3
5
Email Marketing
8.2
209
Not enough data
8.2
210
Not enough data
7.8
205
Not enough data
8.2
209
Not enough data
8.3
210
Not enough data
8.1
205
Not enough data
7.9
204
Not enough data
8.2
203
Not enough data
7.5
197
Not enough data
Reporting & Analytics
7.5
192
Not enough data
8.2
204
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Email Marketing
6.9
24
Not enough data
6.7
24
Not enough data
7.2
24
Not enough data
7.5
24
Not enough data
7.4
24
Not enough data
Integration
8.2
225
Not enough data
7.8
223
Not enough data
7.9
219
Not enough data
8.2
219
Not enough data
7.2
213
Not enough data
7.3
210
Not enough data
Customization
8.3
76
Not enough data
7.8
72
Not enough data
7.3
71
Not enough data
7.7
76
Not enough data
Additional Functionality
8.2
74
Not enough data
6.7
70
Not enough data
7.8
78
Not enough data
6.9
71
Not enough data
7.5
73
Not enough data
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
7.2
65
Not enough data
7.3
65
Not enough data
7.4
64
Not enough data
Incentives
6.9
391
8.3
6
7.4
399
9.4
6
Feature Not Available
9.2
6
7.1
395
9.4
6
Personalization
7.7
414
9.2
6
7.9
407
9.2
6
8.2
426
9.4
6
8.0
410
9.4
6
Administrative
7.8
407
9.4
6
7.7
400
9.4
6
7.5
387
9.7
6
Agentic AI - Email Tracking
7.7
56
Not enough data
7.8
57
Not enough data
7.7
56
Not enough data
7.5
55
Not enough data
7.6
56
Not enough data
7.8
56
Not enough data
8.1
55
Not enough data
Analytics
8.0
254
Not enough data
8.2
255
Not enough data
8.1
248
Not enough data
Customizations
8.2
266
Not enough data
8.3
255
Not enough data
8.3
267
Not enough data
7.9
256
Not enough data
8.3
256
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Sales Analytics
7.3
57
Not enough data
7.4
58
Not enough data
7.4
58
Not enough data
7.3
58
Not enough data
7.3
57
Not enough data
Data Sourcing
7.8
425
Not enough data
8.0
429
Not enough data
7.9
426
Not enough data
8.4
433
Not enough data
8.0
419
Not enough data
Predictive Analytics
7.7
421
Not enough data
7.8
423
Not enough data
7.3
406
Not enough data
7.7
414
Not enough data
Sales Management
8.6
439
Not enough data
7.6
410
Not enough data
8.3
419
Not enough data
8.7
438
Not enough data
Categories
Categories
Shared Categories
Pipedrive and Pipeline CRM are categorized as CRM, Sales Analytics, and Sales Performance Management
Reviews
Reviewers' Company Size
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pipeline CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
10.8%
Marketing and Advertising
10.1%
Information Technology and Services
10.1%
Financial Services
4.2%
Real Estate
3.3%
Other
61.5%
Construction
9.6%
Marketing and Advertising
8.4%
Information Technology and Services
7.5%
Computer Software
4.6%
Internet
3.7%
Other
66.4%
Discussions
What is the best way to use email marketing with Pipedrive?
3 Comments
JB
We use the Pipedrive CAMPAIGNS feature inside of Pipedrive to send out mass / bulk emails that are personalized with 'merge' fields. The interface & builder...Read more
Does anyone integrate Pipedrive with Infusionsoft?
2 Comments
PR
This can be done if we write an API that would work seamlessly. There should be no problem. You cAn contact us if you would like some help. Priyanka@navsoft.inRead more
How do I move deals between stages with any email marketers?
2 Comments
RL
If you are asking about integration between PD and an email marketing platform (like MailChimp), the easiest way is through Zapier.Read more
How do I get a buy-in from my sales team to move from spreadsheets or another CRM to PipelineDeals?
5 Comments
Official Response from Pipeline CRM
PipelineDeals picks up where Excel leaves off. It’s familiar to Excel but more powerful and the learning curve is low. Our training helps salespeople get...Read more
How long does it take to implement a new CRM?
4 Comments
Official Response from Pipeline CRM
Because our CRM is so easy to use, 95% of customers often go live within a day or maximum within two weeks — not three or four months like with other CRMs....Read more
What’s the cost like?
3 Comments
Official Response from Pipeline CRM
Our customer see ROI three times faster than with some other CRM providers (validated by G2 Crowd) because it’s only $1.10 per sales person per day. Some of...Read more
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