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At a Glance
Market Segments
Small-Business (59.8% of reviews)
Small-Business (50.1% of reviews)
Entry-Level Pricing
$27.00 Per Month
Free Per Year
Phrase Localization Platform
Star Rating
(1,237)4.5 out of 5
Market Segments
Small-Business (59.8% of reviews)
Pros & Cons
Entry-Level Pricing
$27.00 Per Month
Free Trial is available
Browse all 8 pricing plansSmartling
Star Rating
(656)4.5 out of 5
Market Segments
Small-Business (50.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Year
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviews say that Smartling excels in Quality of Support, scoring 9.1, with users highlighting the responsiveness and helpfulness of their support team, while Phrase Localization Platform, with a score of 8.9, is noted for decent support but lacks the same level of immediacy.
- Users report that Smartling's Ease of Use is rated at 8.7, with many finding the interface intuitive and user-friendly, whereas Phrase Localization Platform scores slightly higher at 9.0, with reviewers mentioning its streamlined navigation and accessibility for new users.
- Reviewers mention that Smartling's Client Management features score 8.5, praised for its robust tracking and reporting capabilities, while Phrase Localization Platform falls slightly behind at 7.8, with users noting limitations in its client management functionalities.
- Users on G2 highlight Smartling's strong Quality Assurance features, scoring 8.5, with many appreciating the thoroughness of its QA processes, compared to Phrase Localization Platform's score of 8.2, where users feel there is room for improvement in automated checks.
- G2 users indicate that Smartling's Multi-step Planning feature, rated at 7.8, is beneficial for complex projects, allowing for detailed workflow management, while Phrase Localization Platform struggles with this aspect, scoring only 5.4, as users report difficulties in managing multiple tasks effectively.
- Users say that Smartling's Decision Making capabilities score 8.1, with reviewers appreciating the data-driven insights it provides, while Phrase Localization Platform's score of 5.7 suggests that users find its decision-making tools less effective and lacking in actionable insights.
Pricing
Entry-Level Pricing
Phrase Localization Platform
Freelancer
$27.00
Per Month
For individuals offering localization services to others.
- 1 TMS seat
- No Strings seats
- Access to 5 Phrase products
Smartling
Core
Free
Per Year
Best fit for teams looking to translate small-scale basic projects such as business documents, etc. For a full list of features, please visit https://www.smartling.com/plans/
- Professional Language Services
- Unlimited Projects
- Visual Context
Free Trial
Phrase Localization Platform
Free Trial is available
Smartling
No trial information availableRatings
Meets Requirements
8.8
1,012
8.8
554
Ease of Use
9.0
1,035
8.7
564
Ease of Setup
8.8
481
8.7
386
Ease of Admin
8.7
368
8.4
210
Quality of Support
8.9
808
9.1
506
Has the product been a good partner in doing business?
8.8
341
9.1
210
Product Direction (% positive)
8.5
962
8.3
539
Features by Category
Collaboration
8.4
128
Not enough data
8.6
136
Not enough data
8.5
127
Not enough data
Automation
8.5
129
Not enough data
8.0
125
Not enough data
8.4
128
Not enough data
Translation Support
Not enough data
7.5
196
Not enough data
8.5
200
Not enough data
8.0
199
Not enough data
7.1
174
Not enough data
6.8
157
Visitor Customization
Not enough data
6.9
155
Not enough data
7.2
159
Not enough data
7.3
156
Not enough data
7.1
157
Generative AI
Not enough data
6.5
89
Not enough data
6.1
86
Translation Options
8.2
110
Not enough data
8.5
111
Not enough data
7.5
106
Not enough data
7.8
107
Not enough data
7.4
107
Not enough data
7.2
100
Not enough data
8.6
106
Not enough data
Offering Type
8.4
104
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
6.7
100
Not enough data
Generative AI
5.6
53
Not enough data
5.4
51
Not enough data
5.5
51
Not enough data
Agentic AI - Machine Translation
5.4
15
Not enough data
5.0
15
Not enough data
Client Tools
Feature Not Available
8.3
217
7.9
263
|
Verified
8.4
232
7.7
266
|
Verified
8.5
228
8.1
330
8.5
244
|
Verified
Translation Tools
8.4
383
|
Verified
8.5
283
|
Verified
8.4
393
|
Verified
8.7
287
|
Verified
8.4
375
|
Verified
8.5
263
|
Verified
8.4
359
|
Verified
8.4
255
|
Verified
8.3
372
|
Verified
8.5
281
|
Verified
8.1
382
|
Verified
8.5
279
|
Verified
Generative AI
7.0
132
7.5
141
Agentic AI - Translation Management
4.9
28
7.8
101
5.4
28
8.0
103
Translation Memory
8.5
503
Not enough data
Feature Not Available
Not enough data
Machine Translation
7.7
439
Not enough data
Feature Not Available
Not enough data
Translation Options
Feature Not Available
Not enough data
8.1
433
Not enough data
Generative AI
6.9
195
Not enough data
6.5
191
Not enough data
Voice cloning - Voice Dubbing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Video Translation
Not enough data
Not enough data
Not enough data
Not enough data
Real-time preview - Voice Dubbing
Not enough data
Not enough data
Security and Privacy - Voice Dubbing
Not enough data
Not enough data
Not enough data
Not enough data
Output - Voice Dubbing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - Machine Learning
Feature Not Available
Not enough data
Learning - Machine Learning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Phrase Localization Platform and Smartling are categorized as Translation Management and Website Translation Tools
Unique Categories
Phrase Localization Platform is categorized as Video Translation, Software Localization Tools, Machine Learning, Computer-Assisted Translation, and Machine Translation
Smartling has no unique categories
Reviews
Reviewers' Company Size
Phrase Localization Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Smartling
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Translation and Localization
39.0%
Computer Software
8.2%
Information Technology and Services
6.3%
Higher Education
3.6%
Automotive
2.2%
Other
40.8%
Translation and Localization
37.2%
Computer Software
11.2%
Information Technology and Services
9.4%
Financial Services
3.7%
Marketing and Advertising
3.6%
Other
34.8%
Discussions
Is there a chance to an option that enable linguists to create and use their own TB?
2 Comments
F
That's a great question, Nasser, thank you for asking.
Linguists, even in the current set-up, can enable their own resources, including the TBs, if they...Read more
How do I edit a project save?
1 Comment
BN
Hi Sancley, it is possible to edit a project, even after it has been created and saved. If you would like to edit the project settings, just use the 'Edit'...Read more
Phrase Localization Platform has no more discussions with answers
Who is Smartling?
1 Comment
Official Response from Smartling
Smartling offers an end-to-end translation management solution that uses data and technology to provide positive translation outcomes. Our offerings include:...Read more
What are all of the content types that Smartling can help me translate?
1 Comment
Official Response from Smartling
Smartling’s solution enables brands to quickly and cost-effectively launch multilingual digital content across websites, web apps, mobile apps, and business...Read more
Why should I implement a Translation Technology Solution?
1 Comment
Official Response from Smartling
Many global companies reach a point where their old translation process simply does not meet today’s needs. They experience missed delivery dates, poor or...Read more
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