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Compare Hyland Perceptive Content and Softdocs 
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At a Glance
Market Segments
Enterprise (51.2% of reviews)
Mid-Market (73.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Hyland Perceptive Content
Star Rating
(42)4.1 out of 5
Market Segments
Enterprise (51.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Hyland Perceptive ContentSoftdocs
Star Rating
(24)4.7 out of 5
Market Segments
Mid-Market (73.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about SoftdocsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Perceptive Content excels in its document management capabilities, with a score of 8.6, allowing for efficient organization and retrieval of documents. In contrast, Softdocs Etrieve shines in search functionality with a score of 9.4, making it easier for users to locate specific documents quickly.
- Reviewers mention that Softdocs Etrieve offers superior quality of support, scoring an impressive 9.8, which users appreciate for its responsiveness and helpfulness. Meanwhile, Perceptive Content's support quality is rated at 7.6, indicating room for improvement in customer service.
- G2 users highlight that Softdocs Etrieve provides a more user-friendly experience, with an ease of use score of 9.0 compared to Perceptive Content's 8.3. This difference suggests that Etrieve may be more accessible for new users or those less tech-savvy.
- Users on G2 report that Perceptive Content has robust customization options, particularly with custom fields scoring 9.5, allowing organizations to tailor the software to their specific needs. In contrast, Softdocs Etrieve's customization features, while still strong, are slightly less flexible.
- Reviewers say that Softdocs Etrieve's signature workflow capabilities, particularly in mobile signatures (8.6), are more advanced than those of Perceptive Content, which could be a deciding factor for organizations that require mobile functionality for document signing.
- Users report that Perceptive Content's audit trail feature, scoring 8.6, is effective for tracking document changes and user actions, but Softdocs Etrieve's score of 9.7 indicates a more comprehensive approach to signature history and audit, which is crucial for compliance and accountability.
Pricing
Entry-Level Pricing
Hyland Perceptive Content
No pricing availableSoftdocs
No pricing availableFree Trial
Hyland Perceptive Content
No trial information availableSoftdocs
No trial information availableRatings
Meets Requirements
8.1
25
9.5
14
Ease of Use
8.3
36
9.0
15
Ease of Setup
7.1
25
8.5
10
Ease of Admin
8.1
14
9.1
9
Quality of Support
7.5
21
9.8
14
Has the product been a good partner in doing business?
8.0
15
9.8
9
Product Direction (% positive)
7.7
25
9.1
13
Features by Category
Signature Process
Not enough data
8.1
6
Not enough data
Feature Not Available
Not enough data
9.4
6
Not enough data
8.6
6
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
7.3
5
Not enough data
Not enough data
Agentic AI - E-Signature
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Scalability
Not enough data
Not enough data
Not enough data
9.7
5
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
8.3
5
Edit
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
8.6
6
Not enough data
9.4
6
Setup
Not enough data
9.2
6
Not enough data
9.1
9
Not enough data
8.9
6
Not enough data
9.2
8
Management
Not enough data
8.3
7
Not enough data
Feature Not Available
Not enough data
8.6
7
Generative AI
Not enough data
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
9.5
7
Not enough data
9.2
6
Not enough data
9.3
5
Not enough data
9.4
6
Additional Functionality
Not enough data
9.2
6
Not enough data
Feature Not Available
Not enough data
9.3
7
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
Feature Not Available
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Hyland Perceptive Content and Softdocs are categorized as Document Management
Unique Categories
Hyland Perceptive Content has no unique categories
Softdocs is categorized as Document Scanning, Online Form Builder, Enterprise Content Management (ECM), E-Signature, and Workflow Management
Reviews
Reviewers' Company Size
Hyland Perceptive Content
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Softdocs
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
39.0%
Hospital & Health Care
14.6%
Education Management
9.8%
Transportation/Trucking/Railroad
7.3%
Information Technology and Services
7.3%
Other
22.0%
Higher Education
69.6%
Education Management
26.1%
Primary/Secondary Education
4.3%
‐
‐
Other
0.0%
Alternatives
Discussions
Who owns perceptive content?
1 Comment
Official Response from Hyland Perceptive Content
Hyland now owns Perceptive Content. Perceptive Content is a key part of Hyland’s business and will continue to evolve with the customers’ content management...Read more
What is perceptive content desktop client?
1 Comment
Official Response from Hyland Perceptive Content
The Perceptive Content desktop client is part of the Perceptive Content platform, a scalable content services platform that manages the entire content...Read more
What is ImageNow?
1 Comment
Official Response from Hyland Perceptive Content
Hi,
Thank you for your question. Perceptive Content was formerly known as ImageNow. If you would like more information regarding Perceptive Content,...Read more
Softdocs has no discussions with answers
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