G2 reviewers report that Quo excels in overall user satisfaction, boasting a significantly higher score compared to Phone.com. Users appreciate the platform's convenience and essential features, which contribute to a smoother daily workflow.
According to verified reviews, Quo has a much larger user base, with over 3,200 reviews compared to Phone.com's 30. This extensive feedback indicates a more reliable understanding of user experiences, with many praising Quo's API support and rapid feature updates.
Users say that Phone.com provides a seamless setup experience, with some highlighting the helpfulness of their sales team. One user noted how easy it was to transition their phone service, thanks to great customer support from the team.
Reviewers mention that Quo stands out for its exceptional customer support, with one user sharing a positive experience where an agent patiently guided them through resolving issues. This level of support seems to enhance user confidence in the platform.
G2 reviewers highlight that while Phone.com is tailored for small businesses, it sometimes struggles to meet specific workflow needs, with users mentioning configuration challenges. In contrast, Quo's adaptability and feature set appear to better align with diverse business requirements.
According to recent feedback, Phone.com users appreciate its cost-effectiveness, with one user noting it allows for a dedicated business phone without needing a separate device. However, Quo's lower entry-level price and higher satisfaction ratings suggest it may offer better value for many users.
Pricing
Entry-Level Pricing
Phone.com
Plus Users
$21.99
1 User Per Month
Plus users get all of the features of the Basic plan with unlimited minutes and additional features that take the friction out of business communications.
Unlimited minutes
1 Phone number per user
HIPAA compliant video conferencing with 25 participants and video recording.
The ability to use both a web app and phone app, which are constantly in sync, so that you can make calls or texts on your computer's web browser and on your...Read more
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