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Compare Phone.com and Quo 
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At a Glance
Market Segments
Small-Business (75.9% of reviews)
Small-Business (91.3% of reviews)
Entry-Level Pricing
$21.99 1 User Per Month
$15.00 1 per user per month (billed annually)
Phone.com
Star Rating
(33)3.5 out of 5
Market Segments
Small-Business (75.9% of reviews)
Pros & Cons
Entry-Level Pricing
$21.99 1 User Per Month
Browse all 3 pricing plansQuo
Star Rating
(3,236)4.7 out of 5
Market Segments
Small-Business (91.3% of reviews)
Pros & Cons
Entry-Level Pricing
$15.00 1 per user per month (billed annually)
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Phone.com excels in call recording features, with a high rating of 9.4, making it a preferred choice for businesses that prioritize capturing important conversations. In contrast, OpenPhone's call recording capabilities are not highlighted as a standout feature.
- Reviewers mention that OpenPhone shines in instant messaging, achieving a remarkable score of 9.5, which is significantly higher than Phone.com's 7.6. This makes OpenPhone a better option for teams that rely heavily on real-time communication.
- G2 users highlight that Phone.com offers a robust set of calling features, including a high score of 9.3 for call types and 9.2 for click-to-call functionality, which are essential for businesses that need versatile calling options. OpenPhone, while competitive, does not match these specific ratings.
- Users on G2 appreciate OpenPhone's ease of use, with a score of 9.5, which is notably higher than Phone.com's 7.6. This suggests that OpenPhone may be more user-friendly, making it a better choice for teams that require a straightforward interface.
- Reviewers mention that Phone.com has a solid performance in video calls, scoring 8.9, which is higher than OpenPhone's 7.2. This indicates that Phone.com may be more reliable for businesses that frequently conduct video meetings.
- Users say that OpenPhone's automated features, such as automated emails and voicemails, score well, with ratings of 8.1 and 9.0 respectively, making it a strong contender for businesses looking to streamline communication processes. Phone.com does not emphasize these features as strongly.
Pricing
Entry-Level Pricing
Phone.com
Plus Users
$21.99
1 User Per Month
Plus users get all of the features of the Basic plan with unlimited minutes and additional features that take the friction out of business communications.
- Unlimited minutes
- 1 Phone number per user
- HIPAA compliant video conferencing with 25 participants and video recording.
Quo
Starter
$15.00
1 per user per month (billed annually)
For individuals and sole proprietors:
- One new local or toll-free number per user
- Calling and messaging to US and Canadian numbers
- Voicemail transcripts
Free Trial
Phone.com
No trial information availableQuo
Free Trial is available
Ratings
Meets Requirements
7.8
23
9.3
2,750
Ease of Use
7.6
23
9.4
2,795
Ease of Setup
8.2
11
9.3
2,074
Ease of Admin
7.8
9
9.4
1,205
Quality of Support
7.7
21
9.3
2,577
Has the product been a good partner in doing business?
7.2
9
9.5
1,192
Product Direction (% positive)
6.1
21
9.4
2,657
Features by Category
Collaboration Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Coordination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Type
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
Not enough data
8.3
477
Not enough data
8.9
507
Not enough data
8.3
477
Not enough data
8.2
476
Not enough data
7.8
456
Not enough data
7.7
450
Basic Communication
9.1
15
|
Verified
9.4
1844
9.2
8
|
Verified
Feature Not Available
8.1
9
9.4
1735
8.8
7
Feature Not Available
8.8
11
|
Verified
Feature Not Available
8.8
10
|
Verified
8.8
1329
Agentic AI - VoIP Providers
Not enough data
7.7
354
Not enough data
7.9
357
Not enough data
8.1
357
Not enough data
8.0
358
Access
Feature Not Available
Feature Not Available
9.0
8
Feature Not Available
Feature Not Available
9.0
1464
Advanced Features
8.6
11
|
Verified
7.6
1057
9.1
11
8.1
1265
9.0
13
|
Verified
9.4
1690
Agentic AI - Google Workspace Communication Tools
Not enough data
7.3
47
Agentic AI - Outbound Call Tracking
Not enough data
7.7
117
Not enough data
7.8
115
Calling
Not enough data
9.2
984
|
Verified
Not enough data
8.5
857
|
Verified
Not enough data
9.3
974
|
Verified
Not enough data
9.1
709
Not enough data
7.8
113
Contacts
Not enough data
9.1
1016
|
Verified
Not enough data
8.9
896
|
Verified
Not enough data
8.7
877
|
Verified
Insights
Not enough data
9.0
916
|
Verified
Not enough data
8.4
858
Not enough data
8.8
956
|
Verified
Not enough data
7.9
823
|
Verified
Not enough data
Feature Not Available
Not enough data
8.5
112
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Phone.com and Quo are categorized as VoIP Providers
Unique Categories
Phone.com is categorized as UCaaS Platforms and Video Conferencing
Quo is categorized as Outbound Call Tracking and Google Workspace Communication Tools
Reviews
Reviewers' Company Size
Phone.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Quo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.8%
Marketing and Advertising
10.3%
Transportation/Trucking/Railroad
6.9%
Real Estate
6.9%
Insurance
6.9%
Other
55.2%
Real Estate
8.4%
Construction
6.0%
Consumer Services
5.4%
Marketing and Advertising
4.7%
Computer Software
4.6%
Other
70.9%
Discussions
Is Phonecom legit?
1 Comment
CW
Yes it is. I’ve been using it for 9 months Read more
Phone.com has no more discussions with answers
Is open phone legit?
26 Comments
G2
Here you get good quality openphone accounts with good rate http://pvaatoz.com/allpro/openphone.html
Read more
What is like Google Voice?
4 Comments
ML
The ability to use both a web app and phone app, which are constantly in sync, so that you can make calls or texts on your computer's web browser and on your...Read more
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