# Phone.com vs Quo Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Quo excels in user satisfaction, boasting a significantly higher overall rating compared to Phone.com. Users appreciate Quo's intuitive interface and quick implementation, with one reviewer noting, "Implementation was quick, and agents adopted it easily."
- **Users say** that Phone.com provides a solid solution for small businesses needing a dedicated business phone without the hassle of additional hardware. One user highlighted, "Phone.com allows me to have a business phone without having a separate physical phone," showcasing its practicality for entrepreneurs.
- **Reviewers mention** that Quo's customer support is consistently praised for its responsiveness and effectiveness. A long-time user shared, "Customer service always responds on time whenever I have an inquiry," indicating a reliable support system that enhances the overall user experience.
- **According to verified reviews** , Phone.com faces challenges in meeting specific workflow needs, with some users reporting configuration difficulties. However, others have noted the seamless transition process, stating, "I was able to get the help I needed to move my phone to Phone.com, it was a seamless process with great customer support."
- **G2 reviewers highlight** that Quo allows for efficient team collaboration by enabling users to share a single phone number among team members. This feature is particularly beneficial for small businesses, as one user mentioned, "I can review the call logs and text messages at my own time," enhancing management capabilities.
- **Users report** that while Phone.com offers competitive pricing, Quo's lower entry-level price makes it a more attractive option for budget-conscious small businesses. One reviewer noted Quo's affordability, stating, "Been using Quo for 3 years now and I enjoy the experience with the app," emphasizing its value for money.



| | Phone.com | Quo | 
|---|---|---|
| **Star Rating** | 3.4 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 34 | 3,372 | 
| **Largest Market Segment** | Small-Business (76.7% of reviews) | Small-Business (91.4% of reviews) | 
| **Entry Level Price** | $21.99 1 User Per Month | $15.00 1 per user per month (billed annually) | 

---
## Top Pros & Cons

### Phone.com

Pros:
- Business Tools (2 reviews)
- Customer Service (2 reviews)

Cons:
- Call Connectivity Issues (1 reviews)
- Call Drops (1 reviews)

### Quo

Pros:
- Ease of Use (835 reviews)
- Customer Support (412 reviews)

Cons:
- Connection Issues (215 reviews)
- Call Disconnections (101 reviews)

---
## Ratings Comparison
| Rating | Phone.com | Quo | 
|---|---|---|
  | **Meets Requirements** | 7.8 (23 reviews) | 9.3 (2881 reviews) | 
  | **Ease of Use** | 7.6 (23 reviews) | 9.4 (2928 reviews) | 
  | **Ease of Setup** | 8.2 (11 reviews) | 9.3 (2207 reviews) | 
  | **Ease of Admin** | 7.8 (9 reviews) | 9.4 (1239 reviews) | 
  | **Quality of Support** | 7.7 (21 reviews) | 9.3 (2704 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.2 (9 reviews) | 9.5 (1225 reviews) | 
  | **Product Direction (% positive)** | 6.1 (21 reviews) | 9.4 (2778 reviews) | 

---
## Pricing

### Phone.com

#### Entry-Level Pricing

Plan: Plus Users

Price: $21.99 1 User Per Month

Description: Plus users get all of the features of the Basic plan with unlimited minutes and additional features that take the friction out of business communications.

Key Features:
- Unlimited minutes
- 1 Phone number per user
- HIPAA compliant video conferencing with 25 participants and video recording.

[Browse all 3 editions](https://www.g2.com/products/phone-com/pricing)

#### Free Trial

No

### Quo

#### Entry-Level Pricing

Plan: Starter

Price: $15.00 1 per user per month (billed annually)

Description: For individuals and sole proprietors:

Key Features:
- One new local or toll-free number per user
- Calling and messaging to US and Canadian numbers
- Voicemail transcripts

[Browse all 3 editions](https://www.g2.com/products/quo-quo/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Phone.com** | N/A | N/A |
| **Quo** | N/A | N/A |

#### Collaboration Tools

| Feature | Phone.com | Quo | 
|---|---|---|
| **Screen Sharing** | Not enough data | Not enough data | 
| **Presentations** | Not enough data | Not enough data | 
| **Whiteboarding** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Hand Raising** | Not enough data | Not enough data | 

#### Meeting Coordination

| Feature | Phone.com | Quo | 
|---|---|---|
| **Scheduling** | Not enough data | Not enough data | 
| **Recording** | Not enough data | Not enough data | 
| **Participant Permissions** | Not enough data | Not enough data | 
| **One-Click Join** | Not enough data | Not enough data | 

#### Software Type

| Feature | Phone.com | Quo | 
|---|---|---|
| **Mobile** | Not enough data | Not enough data | 
| **Browser Application** | Not enough data | Not enough data | 
| **Desktop Application** | Feature Not Available | Not enough data | 

#### Agentic AI - Video Conferencing

| Feature | Phone.com | Quo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Phone.com** | 8.9/10 | 17 |
| **Quo** | 8.4/10 | 2007 |

#### Platform Basics - VoIP Providers

| Feature | Phone.com | Quo | 
|---|---|---|
| **PBX systems, VoIP Softphone** | Not enough data | 8.3 (483 reviews) | 
| **Call Management** | Not enough data | 9.0 (562 reviews) | 
| **Network monitoring** | Not enough data | 8.4 (481 reviews) | 
| **Integrations** | Not enough data | 8.2 (504 reviews) | 
| **Virtual PBX** | Not enough data | 7.8 (459 reviews) | 
| **SIP trunking services** | Not enough data | 7.7 (452 reviews) | 

#### Basic Communication

| Feature | Phone.com | Quo | 
|---|---|---|
| **Phone Calls** | 9.1 (15 reviews) ✓ Verified | 9.4 (1929 reviews) | 
| **Video Calls** | 9.2 (8 reviews) ✓ Verified | Feature Not Available | 
| **Instant Messaging** | 8.1 (9 reviews) | 9.4 (1776 reviews) | 
| **Screen Sharing** | 8.8 (7 reviews) | Feature Not Available | 
| **Conference Calls** | 8.8 (11 reviews) ✓ Verified | Feature Not Available | 
| **Desk-to-Desk Calls** | 8.8 (10 reviews) ✓ Verified | 8.8 (1334 reviews) | 

#### Agentic AI - VoIP Providers

| Feature | Phone.com | Quo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.8 (363 reviews) | 
| **Cross-system Integration** | Not enough data | 7.9 (364 reviews) | 
| **Adaptive Learning** | Not enough data | 8.1 (362 reviews) | 
| **Proactive Assistance** | Not enough data | 8.0 (360 reviews) | 

#### Access

| Feature | Phone.com | Quo | 
|---|---|---|
| **Browser Extension** | 9.0 (8 reviews) | Feature Not Available | 
| **Individual Download** | Feature Not Available | 9.0 (1474 reviews) | 

#### Advanced Features

| Feature | Phone.com | Quo | 
|---|---|---|
| **Hold Music** | 8.6 (11 reviews) ✓ Verified | 7.7 (1064 reviews) | 
| **Automated Attendants** | 9.1 (11 reviews) | 8.2 (1297 reviews) | 
| **VOiP Number** | 9.0 (13 reviews) ✓ Verified | 9.4 (1745 reviews) | 

### Google Workspace Communication Tools

| Product | Score | Reviews |
|---|---|---|
| **Phone.com** | N/A | N/A |
| **Quo** | 7.3/10 | 48 |

#### Agentic AI - Google Workspace Communication Tools

| Feature | Phone.com | Quo | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 7.3 (48 reviews) | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Phone.com** | N/A | N/A |
| **Quo** | 8.6/10 | 1147 |

#### Agentic AI - Outbound Call Tracking

| Feature | Phone.com | Quo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.7 (119 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.9 (118 reviews) | 

#### Calling

| Feature | Phone.com | Quo | 
|---|---|---|
| **Record Calls** | Not enough data | 9.3 (994 reviews) ✓ Verified | 
| **Generate Location** | Not enough data | 8.5 (860 reviews) ✓ Verified | 
| **Call Types** | Not enough data | 9.3 (983 reviews) ✓ Verified | 
| **Click-to-Call** | Not enough data | 9.1 (714 reviews) | 
| **Auto Dialer** | Not enough data | 7.8 (115 reviews) | 

#### Contacts

| Feature | Phone.com | Quo | 
|---|---|---|
| **Personalization** | Not enough data | 9.1 (1021 reviews) ✓ Verified | 
| **Information Locater** | Not enough data | 8.9 (899 reviews) ✓ Verified | 
| **Record Prospect Data** | Not enough data | 8.7 (881 reviews) ✓ Verified | 

#### Insights

| Feature | Phone.com | Quo | 
|---|---|---|
| **Notes** | Not enough data | 9.0 (921 reviews) ✓ Verified | 
| **Daily Summary** | Not enough data | 8.4 (861 reviews) | 
| **Automated Voicemails** | Not enough data | 8.8 (959 reviews) ✓ Verified | 
| **Automated Emails** | Not enough data | 7.9 (825 reviews) ✓ Verified | 
| **Sorts Prospects** | Not enough data | Feature Not Available | 
| **Automated Note Taking** | Not enough data | 8.6 (115 reviews) | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **Phone.com** | N/A | N/A |
| **Quo** | N/A | N/A |

#### Agentic AI - UCaaS Platforms

| Feature | Phone.com | Quo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Extensions

| Feature | Phone.com | Quo | 
|---|---|---|
| **Tenancy Flexibility** | Feature Not Available | Not enough data | 
| **Native VoIP** | Not enough data | Not enough data | 
| **CCaaS Option** | Not enough data | Not enough data | 

#### Features

| Feature | Phone.com | Quo | 
|---|---|---|
| **Voicemail to Email** | Not enough data | Not enough data | 
| **Voicemail to SMS** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Voice Conferencing** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Conference Transcripts** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [VoIP Providers](https://www.g2.com/categories/voip-providers)

**Unique to Phone.com (2):** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing)

**Unique to Quo (2):** [Google Workspace Communication Tools ](https://www.g2.com/categories/google-workspace-communication-tools), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking)


---
## Reviewer Demographics

### By Company Size

| Segment | Phone.com | Quo | 
|---|---|---|
| **Small-Business** | 76.7% | 91.4% | 
| **Mid-Market** | 16.7% | 7.3% | 
| **Enterprise** | 6.7% | 1.3% | 

### By Industry

#### Phone.com

- **Computer Software:** 13.8%
- **Marketing and Advertising:** 10.3%
- **Transportation/Trucking/Railroad:** 6.9%
- **Real Estate:** 6.9%
- **Insurance:** 6.9%
- **Airlines/Aviation:** 3.4%
- **Business Supplies and Equipment:** 3.4%
- **Commercial Real Estate:** 3.4%
- **Construction:** 3.4%
- **Consumer Services:** 3.4%
- **Other:** 37.9%

#### Quo

- **Real Estate:** 8.6%
- **Construction:** 6.0%
- **Consumer Services:** 5.4%
- **Marketing and Advertising:** 4.7%
- **Health, Wellness and Fitness:** 4.7%
- **Computer Software:** 4.6%
- **Information Technology and Services:** 4.3%
- **Hospital & Health Care:** 3.7%
- **Financial Services:** 3.0%
- **Retail:** 2.5%
- **Other:** 52.4%

---
## Alternatives

### Alternatives to Phone.com

- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3552 reviews)
- [iPlum](https://www.g2.com/products/iplum/reviews) — 4.3/5 stars (203 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1414 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4163 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1356 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56368 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (500 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1582 reviews)
- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (919 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2383 reviews)

### Alternatives to Quo

- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4163 reviews)
- [iPlum](https://www.g2.com/products/iplum/reviews) — 4.3/5 stars (203 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2383 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1582 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1826 reviews)
- [MightyCall](https://www.g2.com/products/mightycall/reviews) — 4.4/5 stars (330 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3552 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1414 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1356 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (500 reviews)

---
## Top Discussions

### Phone.com

- Title: [Is Phonecom legit?](https://www.g2.com/discussions/is-phonecom-legit) — 1 comment
  > **Top comment:** "Yes it is. I’ve been using it for 9 months "

### Quo

- Title: [Is open phone legit?](https://www.g2.com/discussions/is-open-phone-legit) — 26 comments
  > **Top comment:** "Yes Open Phone is legit! It is the best phone service on the market. "
- Title: [Is open phone free?](https://www.g2.com/discussions/is-open-phone-free) — 11 comments
  > **Top comment:** "No"
- Title: [What is like Google Voice?](https://www.g2.com/discussions/what-is-like-google-voice) — 4 comments
  > **Top comment:** "It is similar to google voice. There are some differences, though. Through OpenPhone, you can multiple numbers. Google Voice has a habit of having delays..."
- Title: [How does OpenPhone work?](https://www.g2.com/discussions/how-does-openphone-work) — 3 comments
  > **Top comment:** "It works great. Amazing audio quality, great functionality within the app or browser. No bugs."
- Title: [Do others experience issues with audio quality or SMS notifications?](https://www.g2.com/discussions/do-others-experience-issues-with-audio-quality-or-sms-notifications) — 2 comments, 1 upvote
  > **Top comment:** "Comment deleted by user."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/phone-com-vs-quo-quo)