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Compare Phone.com and Quo 
Featured Products
At a Glance
Market Segments
Small-Business (75.9% of reviews)
Small-Business (91.3% of reviews)
Entry-Level Pricing
$21.99 1 User Per Month
$15.00 1 per user per month (billed annually)
Phone.com
Star Rating
(33)3.5 out of 5
Market Segments
Small-Business (75.9% of reviews)
Pros & Cons
Entry-Level Pricing
$21.99 1 User Per Month
Browse all 3 pricing plansQuo
Star Rating
(3,292)4.7 out of 5
Market Segments
Small-Business (91.3% of reviews)
Pros & Cons
Entry-Level Pricing
$15.00 1 per user per month (billed annually)
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Quo excels in user satisfaction, boasting a significantly higher overall rating compared to Phone.com. Users appreciate Quo's intuitive interface and quick implementation, with one reviewer noting, "Implementation was quick, and agents adopted it easily."
- Users say that Phone.com provides a solid solution for small businesses needing a dedicated business phone without the hassle of additional hardware. One user highlighted, "Phone.com allows me to have a business phone without having a separate physical phone," showcasing its practicality for entrepreneurs.
- Reviewers mention that Quo's customer support is consistently praised for its responsiveness and effectiveness. A long-time user shared, "Customer service always responds on time whenever I have an inquiry," indicating a reliable support system that enhances the overall user experience.
- According to verified reviews, Phone.com faces challenges in meeting specific workflow needs, with some users reporting configuration difficulties. However, others have noted the seamless transition process, stating, "I was able to get the help I needed to move my phone to Phone.com, it was a seamless process with great customer support."
- G2 reviewers highlight that Quo allows for efficient team collaboration by enabling users to share a single phone number among team members. This feature is particularly beneficial for small businesses, as one user mentioned, "I can review the call logs and text messages at my own time," enhancing management capabilities.
- Users report that while Phone.com offers competitive pricing, Quo's lower entry-level price makes it a more attractive option for budget-conscious small businesses. One reviewer noted Quo's affordability, stating, "Been using Quo for 3 years now and I enjoy the experience with the app," emphasizing its value for money.
Pricing
Entry-Level Pricing
Phone.com
Plus Users
$21.99
1 User Per Month
Plus users get all of the features of the Basic plan with unlimited minutes and additional features that take the friction out of business communications.
- Unlimited minutes
- 1 Phone number per user
- HIPAA compliant video conferencing with 25 participants and video recording.
Quo
Starter
$15.00
1 per user per month (billed annually)
For individuals and sole proprietors:
- One new local or toll-free number per user
- Calling and messaging to US and Canadian numbers
- Voicemail transcripts
Free Trial
Phone.com
No trial information availableQuo
Free Trial is available
Ratings
Meets Requirements
7.8
23
9.3
2,808
Ease of Use
7.6
23
9.4
2,852
Ease of Setup
8.2
11
9.3
2,131
Ease of Admin
7.8
9
9.4
1,233
Quality of Support
7.7
21
9.3
2,634
Has the product been a good partner in doing business?
7.2
9
9.5
1,219
Product Direction (% positive)
6.1
21
9.4
2,713
Features by Category
Collaboration Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Coordination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Type
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
Not enough data
8.3
480
Not enough data
8.9
528
Not enough data
8.4
479
Not enough data
8.2
483
Not enough data
7.8
458
Not enough data
7.7
451
Basic Communication
9.1
15
|
Verified
9.4
1883
9.2
8
|
Verified
Feature Not Available
8.1
9
9.4
1753
8.8
7
Feature Not Available
8.8
11
|
Verified
Feature Not Available
8.8
10
|
Verified
8.8
1331
Agentic AI - VoIP Providers
Not enough data
7.8
358
Not enough data
7.9
360
Not enough data
8.1
359
Not enough data
8.0
359
Access
Feature Not Available
Feature Not Available
9.0
8
Feature Not Available
Feature Not Available
9.0
1469
Advanced Features
8.6
11
|
Verified
7.6
1060
9.1
11
8.1
1277
9.0
13
|
Verified
9.4
1711
Agentic AI - Google Workspace Communication Tools
Not enough data
7.3
47
Agentic AI - Outbound Call Tracking
Not enough data
7.7
118
Not enough data
7.8
117
Calling
Not enough data
9.2
990
|
Verified
Not enough data
8.5
859
|
Verified
Not enough data
9.3
978
|
Verified
Not enough data
9.1
710
Not enough data
7.8
114
Contacts
Not enough data
9.1
1020
|
Verified
Not enough data
8.9
898
|
Verified
Not enough data
8.7
879
|
Verified
Insights
Not enough data
9.0
919
|
Verified
Not enough data
8.4
860
Not enough data
8.8
957
|
Verified
Not enough data
7.9
824
|
Verified
Not enough data
Feature Not Available
Not enough data
8.5
114
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Phone.com and Quo are categorized as VoIP Providers
Unique Categories
Phone.com is categorized as UCaaS Platforms and Video Conferencing
Quo is categorized as Google Workspace Communication Tools and Outbound Call Tracking
Reviews
Reviewers' Company Size
Phone.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Quo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.8%
Marketing and Advertising
10.3%
Transportation/Trucking/Railroad
6.9%
Real Estate
6.9%
Insurance
6.9%
Other
55.2%
Real Estate
8.6%
Construction
5.9%
Consumer Services
5.4%
Marketing and Advertising
4.7%
Health, Wellness and Fitness
4.7%
Other
70.7%
Discussions
Is Phonecom legit?
1 Comment
CW
Yes it is. I’ve been using it for 9 months Read more
Phone.com has no more discussions with answers
Is open phone legit?
26 Comments
G2
Here you get good quality openphone accounts with good rate http://pvaatoz.com/allpro/openphone.html
Read more
What is like Google Voice?
4 Comments
ML
The ability to use both a web app and phone app, which are constantly in sync, so that you can make calls or texts on your computer's web browser and on your...Read more
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