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Compare OpCon and xMatters 
Featured Products
At a Glance
Market Segments
Enterprise (39.3% of reviews)
Enterprise (64.5% of reviews)
Entry-Level Pricing
No pricing available
Free 10 Users Per Month
OpCon
Star Rating
(30)4.6 out of 5
Market Segments
Enterprise (39.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about OpConxMatters
Star Rating
(703)4.5 out of 5
Market Segments
Enterprise (64.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Learn more about xMattersOpCon vs xMatters
When assessing the two solutions, reviewers found OpCon easier to use. However, xMatters is easier to set up and administer. Reviewers also preferred doing business with xMatters overall.
- OpCon and xMatters both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, reviewers felt that xMatters is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of OpCon over xMatters.
Pricing
Entry-Level Pricing
OpCon
No pricing availablexMatters
Free
Free
10 Users Per Month
Helps small teams automate away issues - for free
- Global on-call scheduling
- Manage shifts
- On-Call Reminders
Free Trial
OpCon
No trial information availablexMatters
Free Trial is available
Ratings
Meets Requirements
9.1
25
9.1
499
Ease of Use
8.9
25
8.8
515
Ease of Setup
7.8
9
8.8
293
Ease of Admin
7.0
9
8.8
183
Quality of Support
8.5
25
9.1
424
Has the product been a good partner in doing business?
9.0
8
9.3
175
Product Direction (% positive)
10.0
22
9.2
484
Features by Category
Automation
9.4
18
Not enough data
8.6
17
Not enough data
Not enough data
Not enough data
Administration
8.2
17
Not enough data
9.0
17
Not enough data
8.8
15
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.1
17
Not enough data
9.0
15
Not enough data
Not enough data
Not enough data
Agentic AI - Workload Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
9.3
296
Not enough data
9.5
321
|
Verified
Not enough data
9.1
299
|
Verified
Not enough data
7.5
22
Management Tools
Not enough data
9.1
290
Not enough data
9.1
292
|
Verified
Not enough data
9.0
275
|
Verified
Generative AI
Not enough data
8.3
72
Not enough data
8.4
74
Agentic AI - Incident Management
Not enough data
6.7
17
Not enough data
6.5
13
Not enough data
8.6
21
Not enough data
8.1
15
Not enough data
6.9
12
Not enough data
7.3
13
Not enough data
7.3
15
ServiceNow Apps
Not enough data
9.3
73
Not enough data
9.4
73
Agentic AI - ServiceNow Store Apps
Not enough data
8.8
7
Not enough data
7.9
7
Not enough data
8.8
7
Not enough data
8.6
6
Generative AI
Not enough data
Feature Not Available
Agentic AI - IT Alerting
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
10
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
OpCon and xMatters share no categories
Reviews
Reviewers' Company Size
OpCon
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
xMatters
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
21.4%
Online Media
10.7%
Banking
10.7%
Telecommunications
7.1%
Investment Management
7.1%
Other
42.9%
Information Technology and Services
20.4%
Financial Services
9.1%
Computer Software
7.4%
Hospital & Health Care
6.5%
Banking
5.1%
Other
51.6%
Alternatives
Discussions
OpCon has no discussions with answers
What is xMatters Flow Designer?
1 Comment
Official Response from xMatters
Flow Designer is a visual workflow builder for incident management. With it, our customers can easily orchestrate communication across their enterprise...Read more
Is Flow Designer available for all customer subscription levels, including Free?
1 Comment
Official Response from xMatters
Yes, Flow Designer is available for all product tiers at no additional charge: Free, Starter, Base,& Advanced.We want every customer to get the most value...Read more
Who is xMatters?
1 Comment
Official Response from xMatters
xMatters is a digital service availability platform that helps enterprises prevent, manage, and resolve IT incidents. Organizations rely on xMatters to...Read more
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