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Compare Nooks and Rep.ai 
Featured Products
At a Glance
Market Segments
Mid-Market (55.0% of reviews)
Small-Business (85.7% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Nooks
Star Rating
(941)4.8 out of 5
Market Segments
Mid-Market (55.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about NooksRep.ai
Star Rating
(14)4.8 out of 5
Market Segments
Small-Business (85.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Rep.aiSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Nooks excels in its Quality of Support with a score of 9.5, while ServiceBell shines even brighter with a perfect score of 10.0, indicating that users find ServiceBell's support to be exceptionally responsive and helpful.
- Reviewers mention that Nooks offers superior Ease of Use with a score of 9.4 compared to ServiceBell's 8.8, suggesting that Nooks may be more intuitive for new users to navigate.
- G2 users highlight Nooks' strong Lead Generation capabilities, particularly in CRM Integration (9.4) and Marketing Automation Integration (9.6), while ServiceBell's scores in these areas are not as high, indicating a potential gap in functionality for users focused on lead management.
- Users on G2 report that Nooks has a more robust Data Import & Export Tools feature with a score of 9.0, which is crucial for businesses needing to manage large datasets, while ServiceBell lacks in this area.
- Reviewers mention that Nooks provides better Customization options, particularly in Templates (9.4), allowing users to tailor their experience more effectively than ServiceBell, which has a lower score in this category.
- Users say that Nooks has a more comprehensive Analytics feature set, particularly in Reporting (9.4), which is essential for businesses looking to track performance metrics, while ServiceBell's analytics capabilities are perceived as less robust.
Pricing
Entry-Level Pricing
Nooks
No pricing availableRep.ai
No pricing availableFree Trial
Nooks
Free Trial is available
Rep.ai
No trial information availableRatings
Meets Requirements
9.4
871
9.4
12
Ease of Use
9.3
900
8.8
12
Ease of Setup
9.4
698
9.0
5
Ease of Admin
9.0
73
9.0
5
Quality of Support
9.4
819
9.9
12
Has the product been a good partner in doing business?
9.7
72
10.0
5
Product Direction (% positive)
9.9
880
10.0
12
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Dialing Options
9.1
744
Not enough data
9.0
742
Not enough data
8.4
114
Not enough data
Agent Tools
8.6
718
Not enough data
8.5
720
Not enough data
9.2
736
Not enough data
Automation
8.8
727
Not enough data
8.4
703
Not enough data
8.7
706
Not enough data
Agentic AI - Auto Dialer
8.5
162
Not enough data
8.6
161
Not enough data
AI Capabilities - Auto Dialer
8.4
107
Not enough data
8.4
108
Not enough data
8.6
106
Not enough data
Call Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agent Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visual Tools
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Office Customization
8.0
388
Not enough data
8.0
388
Not enough data
8.1
387
Not enough data
Guest Tools
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Collaboration Tools
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
389
Not enough data
Feature Not Available
Not enough data
Agentic AI - Virtual Workspaces
8.0
75
Not enough data
Feature Not Available
Not enough data
Lead Intelligence
8.5
35
Not enough data
8.6
35
Not enough data
8.2
35
Not enough data
8.3
35
Not enough data
8.9
35
Not enough data
Agentic AI - Lead Intelligence
8.2
34
Not enough data
Lead Monitoring
Not enough data
9.6
9
Not enough data
9.1
9
Not enough data
8.8
8
Agentic AI - Lead Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
Not enough data
6.5
8
Not enough data
9.6
9
Not enough data
6.7
7
Not enough data
9.4
8
Analytics
Not enough data
9.5
7
Not enough data
9.4
8
Customization
Not enough data
8.6
7
Not enough data
8.9
9
Not enough data
9.4
9
Not enough data
8.9
9
Agentic AI - Visitor Identification
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
8.5
101
Not enough data
Feature Not Available
Not enough data
Calling
9.5
546
Not enough data
8.9
533
Not enough data
9.1
535
Not enough data
9.4
535
Not enough data
9.5
106
Not enough data
Contacts
9.1
528
Not enough data
9.0
525
Not enough data
9.1
522
Not enough data
Insights
9.3
528
Not enough data
9.0
520
Not enough data
8.7
516
Not enough data
7.4
507
Not enough data
8.8
519
Not enough data
8.8
96
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Categories
Categories
Shared Categories
Nooks and Rep.ai share no categories
Unique Categories
Nooks is categorized as Conversation Intelligence, Sales Coaching, Virtual Workspaces, Lead Intelligence, Auto Dialer, and Outbound Call Tracking
Rep.ai is categorized as Lead Capture and Visitor Identification
Reviews
Reviewers' Company Size
Nooks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Rep.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
41.4%
Information Technology and Services
18.6%
Marketing and Advertising
4.9%
Human Resources
4.5%
Computer & Network Security
3.6%
Other
27.0%
Marketing and Advertising
35.7%
Computer Software
21.4%
Information Technology and Services
14.3%
Consulting
7.1%
Hospital & Health Care
7.1%
Other
14.3%
Discussions
Nooks has no discussions with answers
Rep.ai has no discussions with answers
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