Introducing G2.ai, the future of software buying.Try now
Compare NinjaOne and Trend Micro Smart Protection 
Featured Products
At a Glance
Market Segments
Mid-Market (49.5% of reviews)
Mid-Market (47.2% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
NinjaOne
Star Rating
(3,241)4.7 out of 5
Market Segments
Mid-Market (49.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about NinjaOneTrend Micro Smart Protection
Star Rating
(39)4.2 out of 5
Market Segments
Mid-Market (47.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Trend Micro Smart ProtectionSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that NinjaOne excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Trend Micro Smart Protection. Users appreciate its versatility, noting that it effectively handles various tasks such as device management and application monitoring.
- According to verified reviews, NinjaOne's implementation process is praised for being quick and intuitive, with users highlighting the ease of deployment and reliable remote screen sharing capabilities. In contrast, Trend Micro Smart Protection has received mixed feedback regarding its setup, with some users finding it less straightforward.
- Users say that NinjaOne's continuous updates and AI-driven patch management have made it a reliable choice for maintaining system security. Meanwhile, Trend Micro Smart Protection is recognized for its multi-layered security strategy, but some users feel it may not be as adaptable in certain environments.
- Reviewers mention that NinjaOne's high ratings in ease of use and administration contribute to a smoother day-to-day experience, making it a favorite among IT teams. On the other hand, while Trend Micro Smart Protection offers a user-friendly dashboard, some users find it less intuitive for non-technical staff compared to NinjaOne.
- G2 reviewers highlight NinjaOne's strong customer support, with many users expressing satisfaction with the assistance they receive. In contrast, Trend Micro Smart Protection's support has received lower ratings, indicating that users may face challenges when seeking help.
- According to recent user feedback, NinjaOne's product direction is viewed positively, with users feeling confident in its ongoing development and feature enhancements. Trend Micro Smart Protection, while effective, has not garnered the same level of enthusiasm regarding its future updates and improvements.
Pricing
Entry-Level Pricing
NinjaOne
No pricing availableTrend Micro Smart Protection
No pricing availableFree Trial
NinjaOne
Free Trial is available
Trend Micro Smart Protection
No trial information availableRatings
Meets Requirements
9.1
3,047
8.8
31
Ease of Use
9.1
3,081
8.9
32
Ease of Setup
9.2
2,877
8.6
20
Ease of Admin
9.2
2,755
8.9
19
Quality of Support
9.2
2,922
8.6
30
Has the product been a good partner in doing business?
9.5
2,690
8.5
19
Product Direction (% positive)
9.7
3,031
8.8
30
Features by Category
Administration
8.2
648
Not enough data
8.7
667
Not enough data
8.2
669
Not enough data
Service Desk
8.0
660
Not enough data
7.8
648
Not enough data
7.7
626
Not enough data
Management
8.3
613
Not enough data
9.0
618
Not enough data
8.7
596
Not enough data
8.8
595
Not enough data
8.4
576
Not enough data
Functionality
7.5
600
Not enough data
8.5
606
Not enough data
8.8
629
Not enough data
8.9
629
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
7.0
172
Not enough data
6.8
170
Not enough data
6.9
168
Not enough data
6.8
169
Not enough data
6.7
168
Not enough data
6.8
166
Not enough data
6.8
165
Not enough data
Compatibility
8.8
306
Not enough data
8.1
282
Not enough data
8.3
285
Not enough data
8.2
272
Not enough data
Management
Feature Not Available
Not enough data
8.3
284
Not enough data
8.6
287
Not enough data
8.8
301
Not enough data
9.2
302
Not enough data
Compliance
8.7
280
Not enough data
8.4
273
Not enough data
Feature Not Available
Not enough data
Agentic AI - Server Backup
7.2
62
Not enough data
7.2
62
Not enough data
7.6
63
Not enough data
7.4
63
Not enough data
7.2
63
Not enough data
7.4
63
Not enough data
Functionality
Feature Not Available
Not enough data
8.7
334
Not enough data
9.0
350
Not enough data
8.5
338
Not enough data
Feature Not Available
Not enough data
Compatibility
8.8
343
Not enough data
8.6
334
Not enough data
8.3
324
Not enough data
Management
8.2
323
Not enough data
8.8
325
Not enough data
8.7
326
Not enough data
Agentic AI - Online Backup
7.5
73
Not enough data
7.3
71
Not enough data
7.3
70
Not enough data
7.3
70
Not enough data
7.3
70
Not enough data
7.2
70
Not enough data
Administration
Not enough data
8.8
8
Not enough data
8.3
8
Not enough data
8.5
8
Governance
Not enough data
8.5
8
Not enough data
8.5
8
Not enough data
8.1
8
Security
Not enough data
8.8
8
Not enough data
8.5
8
Not enough data
8.5
8
Not enough data
9.0
8
Inventory Management - Remote Monitoring & Management (RMM)
9.2
1947
|
Verified
Not enough data
8.5
466
Not enough data
8.2
437
Not enough data
Monitoring and Management
9.3
1937
|
Verified
Not enough data
8.4
1817
Not enough data
8.6
1874
|
Verified
Not enough data
9.0
1935
|
Verified
Not enough data
8.3
442
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
8.5
436
Not enough data
Service Management
9.1
1859
|
Verified
Not enough data
8.0
426
Not enough data
7.2
423
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.3
462
Not enough data
7.0
458
Not enough data
7.2
453
Not enough data
6.9
447
Not enough data
6.8
448
Not enough data
6.9
445
Not enough data
7.0
442
Not enough data
Scope
8.7
407
Not enough data
8.8
417
Not enough data
Security
8.5
412
Not enough data
8.3
385
Not enough data
7.4
376
Not enough data
Management
8.8
404
Not enough data
8.6
401
Not enough data
8.7
393
Not enough data
8.7
395
Not enough data
7.8
370
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
7.2
169
Not enough data
7.1
168
Not enough data
7.3
168
Not enough data
7.1
166
Not enough data
6.9
166
Not enough data
7.1
166
Not enough data
7.1
168
Not enough data
Functionality
8.8
651
Not enough data
8.9
669
Not enough data
8.0
612
Not enough data
8.8
607
Not enough data
Monitoring - Network Monitoring
7.5
248
Not enough data
7.7
250
Not enough data
8.3
253
Not enough data
Management
8.2
568
Not enough data
8.2
577
Not enough data
7.6
535
Not enough data
Analytics - Network Monitoring
7.1
239
Not enough data
6.9
237
Not enough data
Security - Network Monitoring
7.7
242
Not enough data
7.2
238
Not enough data
7.1
239
Not enough data
Network Performance - Network Monitoring
6.9
240
Not enough data
7.4
240
Not enough data
AI Automation - Network Monitoring
6.4
229
Not enough data
6.3
229
Not enough data
6.4
228
Not enough data
Agentic AI - Network Monitoring
6.6
125
Not enough data
6.5
123
Not enough data
6.7
125
Not enough data
6.6
122
Not enough data
6.4
121
Not enough data
6.6
122
Not enough data
6.5
122
Not enough data
Monitoring
9.2
549
|
Verified
Not enough data
9.2
547
|
Verified
Not enough data
8.5
501
|
Verified
Not enough data
7.1
196
Not enough data
Management Tools
8.2
491
Not enough data
8.6
505
|
Verified
Not enough data
8.5
486
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Incident Management
7.5
95
Not enough data
7.4
95
Not enough data
7.7
94
Not enough data
7.2
94
Not enough data
7.2
94
Not enough data
7.3
93
Not enough data
7.5
92
Not enough data
Asset Inventory
8.9
1115
Not enough data
8.8
1105
Not enough data
7.7
1011
Not enough data
Feature Not Available
Not enough data
8.2
1037
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - IT Asset Management
7.4
224
Not enough data
7.2
221
Not enough data
7.4
219
Not enough data
7.1
216
Not enough data
7.1
215
Not enough data
7.1
217
Not enough data
7.1
215
Not enough data
Management
9.1
1068
Not enough data
8.7
1015
Not enough data
8.1
983
Not enough data
8.2
1014
Not enough data
Administration
9.2
1544
Not enough data
8.7
1500
Not enough data
7.8
1404
Not enough data
9.1
1541
Not enough data
8.9
1464
Not enough data
8.8
1498
Not enough data
Maintenance
9.1
1529
Not enough data
7.7
1318
Not enough data
Communication
7.9
1365
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.2
1289
Not enough data
Security
8.3
1332
Not enough data
8.4
1361
Not enough data
Device Support
7.6
1325
Not enough data
8.4
1399
Not enough data
8.4
1385
Not enough data
Performance
8.2
1455
Not enough data
Functionality
8.8
317
Not enough data
7.9
289
Not enough data
8.0
293
Not enough data
8.6
305
Not enough data
Performance
8.8
312
Not enough data
8.5
299
Not enough data
Feature Not Available
Not enough data
8.6
303
Not enough data
Agentic AI - PC Backup
7.1
87
Not enough data
7.1
87
Not enough data
6.9
86
Not enough data
7.0
86
Not enough data
Generative AI
Feature Not Available
Not enough data
Management and Discovery - IT Documentation
8.4
220
Not enough data
8.3
219
Not enough data
8.7
220
Not enough data
Operations - IT Documentation
8.3
217
Not enough data
8.7
218
Not enough data
8.3
220
Not enough data
Generative AI - Autonomous Endpoint Management
7.1
63
Not enough data
7.2
64
Not enough data
7.2
63
Not enough data
Monitoring and Management - Autonomous Endpoint Management
8.6
76
Not enough data
8.1
71
Not enough data
7.8
67
Not enough data
8.8
76
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
8.5
429
Not enough data
Operating System
9.1
476
Not enough data
8.0
469
Not enough data
8.2
452
Not enough data
Management
8.5
456
Not enough data
8.2
435
Not enough data
8.2
434
Not enough data
8.1
434
Not enough data
8.3
436
Not enough data
Security
8.5
442
Not enough data
8.5
440
Not enough data
Agentic AI - Mobile Device Management (MDM)
7.7
140
Not enough data
7.6
140
Not enough data
7.8
142
Not enough data
7.7
138
Not enough data
7.6
137
Not enough data
7.6
138
Not enough data
7.6
136
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.0
697
Not enough data
Platform
7.8
683
Not enough data
9.0
709
Not enough data
8.2
667
Not enough data
8.4
701
Not enough data
8.2
683
Not enough data
Security
8.6
698
Not enough data
9.1
717
Not enough data
7.6
658
Not enough data
8.6
683
Not enough data
8.1
664
Not enough data
Agentic AI - Enterprise IT Management
7.3
153
Not enough data
7.3
149
Not enough data
7.3
151
Not enough data
7.0
149
Not enough data
7.0
148
Not enough data
6.9
146
Not enough data
7.0
147
Not enough data
Categories
Categories
Shared Categories
NinjaOne and Trend Micro Smart Protection are categorized as Endpoint Management
Unique Categories
NinjaOne is categorized as Patch Management, Unified Endpoint Management (UEM), Enterprise IT Management, Mobile Device Management (MDM), Remote Support, PC Backup, Online Backup, Server Backup, IT Asset Management, Network Monitoring, Incident Management, IT Service Management (ITSM) Tools, Remote Monitoring & Management (RMM), Autonomous Endpoint Management (AEM), and IT Documentation
Trend Micro Smart Protection is categorized as Data Loss Prevention (DLP)
Reviews
Reviewers' Company Size
NinjaOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Trend Micro Smart Protection
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
26.8%
Computer & Network Security
13.0%
Hospital & Health Care
4.3%
Manufacturing
3.9%
Construction
2.8%
Other
49.1%
Information Technology and Services
11.1%
Retail
8.3%
Insurance
8.3%
Banking
8.3%
Hospital & Health Care
5.6%
Other
58.3%
Alternatives
Discussions
Do I need a WSUS Server to enable patch management on Windows devices?
6 Comments
JT
You can use WSUS to completely manage the distribution of Microsoft Update updates to https://basketballstars2.com computers on your network. Read more
Do you provide the same level of functionality for MacOS as you do for Windows?
2 Comments
BA
Hey Sam,
We are an all Mac firm (as we work on Macs ourselves) and I can confirm they do support Macs well. Now, because of the Apple environment, they...Read more
Does NinjaRMM hold weight against other RMM in other opinions?
2 Comments
NS
Ninja handles patching and third-party software management, along with an integrated ticketing system and full control of scripting.
It also integrates...Read more
Is it possible to ad a built in firewall?
1 Comment
MM
Hi Moroni - TrendMicro has documentation on creating firewalls. Please find the documentation listed here: ...Read more
Trend Micro Smart Protection has no more discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
