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Compare Nextiva and Sangoma Unified Communications Platform 
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At a Glance
Market Segments
Small-Business (78.2% of reviews)
Small-Business (50.0% of reviews)
Entry-Level Pricing
Starting at $15.00 1 User Per Month
Starting at $17.99 1 User per month
Nextiva
Star Rating
(3,438)4.5 out of 5
Market Segments
Small-Business (78.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $15.00 1 User Per Month
Browse all 6 pricing plansSangoma Unified Communications Platform
Star Rating
(254)4.2 out of 5
Market Segments
Small-Business (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $17.99 1 User per month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Switchvox excels in Call Management with a score of 9.3, highlighting its robust features for handling incoming and outgoing calls effectively, while Nextiva follows closely with a score of 9.2.
- Reviewers mention that Nextiva offers superior Quality of Support with a score of 9.0 compared to Switchvox's 8.7, indicating that users find Nextiva's customer service more responsive and helpful.
- G2 users note that Switchvox shines in Scalability with a perfect score of 9.3, making it a preferred choice for businesses anticipating growth, whereas Nextiva's scalability score is not specified but is generally considered good.
- Users on G2 highlight that Nextiva's Video Calls feature, scoring 7.9, is less favored compared to Switchvox's 8.4, suggesting that users find Switchvox's video conferencing capabilities more reliable and user-friendly.
- Reviewers mention that both platforms have similar scores for Voicemail to Email, with Switchvox at 9.1 and Nextiva at 9.1, indicating that users appreciate the efficiency of this feature in both products.
- Users say that Switchvox's IVR system, scoring 8.3, is well-received for its ease of use, while Nextiva's IVR is rated slightly lower, suggesting that users find Switchvox's implementation more intuitive.
Pricing
Entry-Level Pricing
Nextiva
Core
Starting at $15.00
1 User Per Month
For small teams! Reliably run your business and communicate with your team and customers through unified voice, video, SMS, and digital channels with instant setup, no hardware, centralized conversations, and built-in tools for productivity, collaboration, and responsiveness.
- Inbound & Outbound Voice
- Business SMS
- Video Meetings
Sangoma Unified Communications Platform
Cloud
Starting at $17.99
1 User per month
Sangoma UC Cloud is purpose-built for businesses with limited IT resources that need a fast, reliable, and fully supported communications solution. With white-glove onboarding and 24/7 support, you’ll be up and running quickly—and backed for the long term.
Every user gets a complete collaboration suite with voice, video, and chat, accessible on browser, desktop, and mobile. Our intuitive interface makes managing users and routing calls simple, while the platform scales effortlessly as your business grows. Flexible cloud pricing—including volume discounts of up to 33%—keeps costs aligned with your clients’ needs.
*Pricing based on 5-year commitment
- DID, Unlimited Calling, SMS, e911
- Ring groups, IVR auto attendants, call parking, forwarding, transferring, and more
- Integrated fully-featured softphone, AI call and meeting summaries, unlimited one-to-one messaging, visual voicemail, and more
Free Trial
Nextiva
No trial information availableSangoma Unified Communications Platform
Free Trial is available
Ratings
Meets Requirements
9.0
2,770
9.0
232
Ease of Use
8.7
2,806
8.5
233
Ease of Setup
8.4
2,097
8.2
195
Ease of Admin
8.6
1,989
8.6
195
Quality of Support
9.0
2,756
8.7
225
Has the product been a good partner in doing business?
8.8
1,971
8.8
191
Product Direction (% positive)
8.3
2,656
7.7
234
Features by Category
Channels
9.4
198
Not enough data
8.0
179
Not enough data
7.7
175
Not enough data
8.2
181
Not enough data
8.2
170
Not enough data
Generative AI
7.6
85
Not enough data
Functions
8.7
175
Not enough data
8.6
174
Not enough data
8.8
175
Not enough data
8.1
173
Not enough data
8.2
170
Not enough data
8.5
179
Not enough data
8.5
170
Not enough data
8.4
166
Not enough data
Agentic AI - Contact Center
8.8
12
Not enough data
9.3
12
Not enough data
9.3
12
Not enough data
9.3
12
Not enough data
Administrative
8.3
168
Not enough data
9.1
176
Not enough data
8.9
176
Not enough data
8.4
166
Not enough data
8.3
161
Not enough data
Platform
8.1
468
Not enough data
8.6
668
Not enough data
8.6
586
Not enough data
8.9
695
Not enough data
8.8
608
Not enough data
8.3
504
Not enough data
8.6
605
Not enough data
Generative AI
7.7
296
Not enough data
Workforce Management
8.8
609
Not enough data
8.7
567
Not enough data
Call Center Infrastructure (CCI)
8.9
9
Not enough data
8.9
9
Not enough data
8.9
9
Not enough data
8.9
9
Not enough data
Administrative
8.7
597
Not enough data
8.7
626
Not enough data
Basic Communication - Cloud PBX
9.2
28
Not enough data
9.0
28
Not enough data
9.3
27
Not enough data
8.5
25
Not enough data
8.7
26
Not enough data
9.1
27
Not enough data
Advanced Features - Cloud PBX
9.1
27
Not enough data
9.2
28
Not enough data
9.2
28
Not enough data
9.2
26
Not enough data
Platform Basics - VoIP Providers
8.6
61
Not enough data
8.7
67
8.3
5
8.4
60
Not enough data
8.1
61
Not enough data
8.0
57
Not enough data
7.9
57
Not enough data
Basic Communication
9.2
1645
|
Verified
9.3
193
|
Verified
7.9
904
|
Verified
8.3
28
|
Verified
8.2
1050
|
Verified
7.6
51
|
Verified
7.7
835
7.6
25
|
Verified
8.6
1161
|
Verified
8.9
160
|
Verified
9.1
1341
|
Verified
9.5
183
|
Verified
Agentic AI - VoIP Providers
7.8
43
Feature Not Available
8.1
42
Not enough data
7.8
43
Not enough data
7.8
43
Feature Not Available
Access
8.0
909
7.9
74
|
Verified
8.2
904
8.3
104
|
Verified
8.5
1041
|
Verified
8.3
66
Advanced Features
8.3
1178
|
Verified
8.5
182
|
Verified
8.6
1243
|
Verified
8.8
152
|
Verified
9.1
1482
9.1
143
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Agentic AI - UCaaS Platforms
8.3
8
Feature Not Available
7.9
8
Not enough data
8.3
9
Not enough data
8.8
8
Not enough data
Extensions
8.5
150
|
Verified
Not enough data
9.1
158
|
Verified
Not enough data
8.8
148
|
Verified
Not enough data
Features
9.2
183
|
Verified
Not enough data
8.5
154
Not enough data
8.3
144
|
Verified
Not enough data
9.0
157
|
Verified
Not enough data
8.4
148
|
Verified
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Nextiva and Sangoma Unified Communications Platform are categorized as UCaaS Platforms and VoIP Providers
Unique Categories
Nextiva is categorized as AI Voice Assistants, Contact Center, Call Center Infrastructure (CCI), and Cloud PBX Platforms
Sangoma Unified Communications Platform has no unique categories
Reviews
Reviewers' Company Size
Nextiva
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sangoma Unified Communications Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
5.9%
Insurance
5.7%
Construction
5.3%
Financial Services
4.6%
Real Estate
4.0%
Other
74.4%
Hospital & Health Care
7.4%
Health, Wellness and Fitness
5.0%
Financial Services
5.0%
Non-Profit Organization Management
4.5%
Insurance
4.5%
Other
73.6%
Alternatives
Discussions
What does nextiva do?
3 Comments
SC
Phone Systems for businessRead more
What is VoIP feature?
3 Comments
JB
Voice over Internet Protocol or VoIP is basically phone service using internet connection instead of a regular phone line connectionRead more
Do you think you will be able to implement a "Face Time" feature through your app?
2 Comments
JB
Hi Vicky,
Thanks for reaching out. Great Question!
Currently, Nextiva does not integrate with Facetime. We do offer a variety of video calling...Read more
Sangoma Unified Communications Platform has no discussions with answers
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