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Compare Nextiva and OnSIP 
Featured Products
At a Glance
Market Segments
Small-Business (78.2% of reviews)
Small-Business (80.8% of reviews)
Entry-Level Pricing
Starting at $15.00 1 User Per Month
$18.95 user/month
Nextiva
Star Rating
(3,441)4.5 out of 5
Market Segments
Small-Business (78.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $15.00 1 User Per Month
Browse all 6 pricing plansOnSIP
Star Rating
(28)4.1 out of 5
Market Segments
Small-Business (80.8% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$18.95 user/month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Nextiva excels in overall user satisfaction, boasting a significantly higher G2 Score compared to OnSIP. Users appreciate its reliable functionality, with one reviewer noting, "The product functions as expected, and we haven't encountered many problems with it."
- Users say that Nextiva's implementation process is straightforward, making it easy for teams to onboard new agents. One user highlighted, "It is very easy to use, and implementing it for each agent is straightforward," which contrasts with OnSIP, where some users may find the setup less intuitive.
- Reviewers mention that Nextiva offers robust features for small businesses, such as call recording, which users find invaluable for improving communication. A user stated, "I find the call recording feature particularly valuable for my small business," showcasing how it enhances operational efficiency.
- According to verified reviews, OnSIP shines in customer support, with users praising their US-based team for being "EXTREMELY responsive, knowledgeable, and understanding." This level of support is a strong point for OnSIP, especially for users who may need assistance with troubleshooting.
- Users highlight that OnSIP offers competitive pricing, making it an attractive option for budget-conscious businesses. One reviewer noted, "The pricing cannot be beaten for phone service," which is a significant consideration for small businesses looking to manage costs.
- Reviewers note that while OnSIP has a solid support system, Nextiva's overall quality and feature set lead to a more favorable user experience. Users appreciate Nextiva's integration capabilities, stating, "Its integration makes it simple to generate reports," which can be crucial for data-driven decision-making.
Pricing
Entry-Level Pricing
Nextiva
Core
Starting at $15.00
1 User Per Month
For small teams! Reliably run your business and communicate with your team and customers through unified voice, video, SMS, and digital channels with instant setup, no hardware, centralized conversations, and built-in tools for productivity, collaboration, and responsiveness.
- Inbound & Outbound Voice
- Business SMS
- Video Meetings
OnSIP
Unlimited
$18.95
user/month
Your all-in-one business phone system – phones included!
Free Trial
Nextiva
No trial information availableOnSIP
Free Trial is available
Ratings
Meets Requirements
9.0
2,772
8.8
17
Ease of Use
8.7
2,808
8.4
17
Ease of Setup
8.4
2,099
8.5
9
Ease of Admin
8.6
1,991
8.8
10
Quality of Support
9.0
2,758
9.4
14
Has the product been a good partner in doing business?
8.9
1,973
9.2
8
Product Direction (% positive)
8.3
2,658
6.4
13
Features by Category
Channels
9.4
200
Not enough data
8.0
181
Not enough data
7.7
177
Not enough data
8.2
183
Not enough data
8.2
172
Not enough data
Generative AI
7.6
85
Not enough data
Functions
8.7
177
Not enough data
8.6
176
Not enough data
8.9
177
Not enough data
8.1
175
Not enough data
8.2
172
Not enough data
8.6
181
Not enough data
8.5
172
Not enough data
8.4
168
Not enough data
Agentic AI - Contact Center
8.8
12
Not enough data
9.3
12
Not enough data
9.3
12
Not enough data
9.3
12
Not enough data
Administrative
8.3
169
Not enough data
9.1
177
Not enough data
8.9
177
Not enough data
8.4
167
Not enough data
8.3
162
Not enough data
Platform
8.1
469
Not enough data
8.6
670
Not enough data
8.6
587
Not enough data
8.9
696
Not enough data
8.8
608
Not enough data
8.3
504
Not enough data
8.6
605
Not enough data
Generative AI
7.7
296
Not enough data
Workforce Management
8.8
609
Not enough data
8.7
567
Not enough data
Call Center Infrastructure (CCI)
8.9
9
Not enough data
8.9
9
Not enough data
8.9
9
Not enough data
8.9
9
Not enough data
Administrative
8.7
597
Not enough data
8.7
626
Not enough data
Basic Communication - Cloud PBX
9.2
28
Not enough data
9.1
29
Not enough data
9.3
27
Not enough data
8.5
25
Not enough data
8.7
26
Not enough data
9.1
27
Not enough data
Advanced Features - Cloud PBX
9.1
27
Not enough data
9.2
28
Not enough data
9.2
28
Not enough data
9.2
26
Not enough data
Platform Basics - VoIP Providers
8.6
61
Not enough data
8.7
68
Not enough data
8.4
60
Not enough data
8.1
61
Not enough data
8.0
57
Not enough data
7.9
57
Not enough data
Basic Communication
9.2
1647
|
Verified
9.2
13
7.9
906
|
Verified
Not enough data
8.3
1052
|
Verified
Not enough data
7.7
837
Not enough data
8.6
1163
|
Verified
Not enough data
9.1
1343
|
Verified
9.1
11
Agentic AI - VoIP Providers
7.8
43
Not enough data
8.1
42
Not enough data
7.8
43
Not enough data
7.8
43
Not enough data
Access
8.0
911
8.3
5
8.2
905
Not enough data
8.5
1043
|
Verified
8.8
10
Advanced Features
8.3
1180
|
Verified
8.3
8
8.6
1245
|
Verified
9.2
8
9.1
1484
9.3
9
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Agentic AI - UCaaS Platforms
8.3
8
Not enough data
7.9
8
Not enough data
8.3
9
Not enough data
8.8
8
Not enough data
Extensions
8.5
152
|
Verified
Not enough data
9.1
160
|
Verified
Not enough data
8.8
149
|
Verified
Not enough data
Features
9.2
185
|
Verified
Not enough data
8.5
156
Not enough data
8.3
145
|
Verified
Not enough data
9.0
159
|
Verified
Not enough data
8.5
149
|
Verified
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Nextiva and OnSIP are categorized as VoIP Providers
Unique Categories
Nextiva is categorized as UCaaS Platforms, AI Voice Assistants, Contact Center, Call Center Infrastructure (CCI), and Cloud PBX Platforms
OnSIP has no unique categories
Reviews
Reviewers' Company Size
Nextiva
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
OnSIP
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
5.9%
Insurance
5.7%
Construction
5.3%
Financial Services
4.6%
Real Estate
4.0%
Other
74.5%
Non-Profit Organization Management
15.4%
Hospital & Health Care
11.5%
Computer Software
11.5%
Medical Devices
7.7%
Marketing and Advertising
7.7%
Other
46.2%
Alternatives
Discussions
What does nextiva do?
3 Comments
SC
Phone Systems for businessRead more
What is VoIP feature?
3 Comments
JB
Voice over Internet Protocol or VoIP is basically phone service using internet connection instead of a regular phone line connectionRead more
If we need more lines in the future as our business grows, do we have to purchase new phones as well?
2 Comments
RW
Julianne, the answer depends on your current phones and service package with Nextiva. We have multiple numbers configured to ring one or more phones as well...Read more
OnSIP has no more discussions with answers
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