Compare Netsmart CareConnect and Trillian 
At a Glance
Market Segments
Mid-Market (44.4% of reviews)
Small-Business (49.2% of reviews)
Entry-Level Pricing
No pricing available
$3.33 1 User Per Month
Netsmart CareConnect
Star Rating
(10)4.3 out of 5
Market Segments
Mid-Market (44.4% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Netsmart CareConnectTrillian
Star Rating
(120)4.4 out of 5
Market Segments
Small-Business (49.2% of reviews)
Pros & Cons
Entry-Level Pricing
$3.33 1 User Per Month
Free Trial is available
Browse all 3 pricing plansNetsmart CareConnect vs Trillian
- Reviewers felt that Trillian meets the needs of their business better than Netsmart CareConnect.
- When comparing quality of ongoing product support, reviewers felt that Trillian is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Netsmart CareConnect over Trillian.
Pricing
Entry-Level Pricing
Netsmart CareConnect
No pricing availableTrillian
Individuals
$3.33
1 User Per Month
For power users who want the best Trillian has to offer. All of the bells and whistles are unlocked for your chatting enjoyment. Not recommended for business or healthcare.
- Free Windows, Mac, and Linux desktop clients
- Free iOS and Android mobile clients
- Optionally chat right in the web browser
Free Trial
Netsmart CareConnect
No trial information availableTrillian
Free Trial is available
Ratings
Meets Requirements
9.0
7
9.3
111
Ease of Use
9.0
7
9.2
111
Ease of Setup
Not enough data
9.3
41
Ease of Admin
Not enough data
9.1
35
Quality of Support
8.3
6
8.9
80
Has the product been a good partner in doing business?
Not enough data
9.5
30
Product Direction (% positive)
8.1
6
6.8
106
Features by Category
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Communication
Not enough data
7.7
5
Not enough data
8.1
6
Not enough data
Not enough data
Not enough data
8.3
7
Feature Not Available
Feature Not Available
Not enough data
7.9
7
Patient Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
6.7
5
Not enough data
Not enough data
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
7.3
5
Business Instant Messaging
Not enough data
8.4
38
Not enough data
9.2
48
Not enough data
8.0
35
Business Instant Messaging
Not enough data
8.3
20
Not enough data
8.5
14
Business Instant Messaging
Not enough data
9.3
41
Not enough data
9.4
38
Not enough data
7.8
22
Generative AI - Business Instant Messaging
Not enough data
Not enough data
AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
9.8
9
Not enough data
9.8
9
Not enough data
Feature Not Available
Not enough data
9.6
8
Not enough data
9.6
9
Not enough data
9.8
8
Not enough data
9.8
8
Not enough data
9.6
9
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Healthcare Integration Engines
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Netsmart CareConnect and Trillian are categorized as Clinical Communication and Collaboration
Unique Categories
Netsmart CareConnect is categorized as Healthcare Integration Engines
Trillian is categorized as Business Instant Messaging and HIPAA Compliant Messaging
Reviews
Reviewers' Company Size
Netsmart CareConnect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Trillian
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
44.4%
Public Safety
11.1%
Marketing and Advertising
11.1%
Management Consulting
11.1%
Information Technology and Services
11.1%
Other
11.1%
Computer Software
10.1%
Information Technology and Services
9.2%
Higher Education
6.7%
Hospital & Health Care
5.0%
Accounting
4.2%
Other
64.7%
Discussions
Netsmart CareConnect has no discussions with answers
They are effective and professional
2 Comments
MU
We can easily use this appRead more
Trillian has no more discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
