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Netsmart CareConnect

By Netsmart

4.3 out of 5 stars

How would you rate your experience with Netsmart CareConnect?

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Netsmart CareConnect Reviews & Product Details

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Netsmart CareConnect Reviews (10)

Reviews

Netsmart CareConnect Reviews (10)

4.3
10 reviews

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Ivonne A.
IA
Staff Nurse
Mid-Market (51-1000 emp.)
"It is user friendly and very accessible, I make notes and send them"
What do you like best about Netsmart CareConnect?

It is a very efficient program, i have not yet encounter issues when using it and extremely user friendly. I dont have to wait on connection or sending my information to upload. Great customer support when i need my password reset the features with artificial intelligence are secure and great for easy implementation Review collected by and hosted on G2.com.

What do you dislike about Netsmart CareConnect?

I have issues with the internet and the information wont save but that is completely off the capabilities of the program. Review collected by and hosted on G2.com.

TV
Entrepreneur
Small-Business (50 or fewer emp.)
"Ease in connecting Organizations"
What do you like best about Netsmart CareConnect?

It empowers organizations to connect with other providers across all care settings. Review collected by and hosted on G2.com.

What do you dislike about Netsmart CareConnect?

It has ability to share data across local health information exchanges (HIEs) or larger interoperability frameworks such as Carequality. Review collected by and hosted on G2.com.

Ashish S.
AS
Key Account & Relationship Manager
Mid-Market (51-1000 emp.)
"Powerful digital application"
What do you like best about Netsmart CareConnect?

The application is user friendly & easier to connect with lot of benefits and time saving. Review collected by and hosted on G2.com.

What do you dislike about Netsmart CareConnect?

Till now didn't find anything to dislike Review collected by and hosted on G2.com.

FJ
Fund Manager
Public Safety
Mid-Market (51-1000 emp.)
"A Ineffective Tool, for Managing Practices"
What do you like best about Netsmart CareConnect?

There are glitches and the performance is a bit slow I find its features to be disadvantageous. It does require some training to navigate. Once you get the hang of it it becomes much more difficult to use. Review collected by and hosted on G2.com.

What do you dislike about Netsmart CareConnect?

The training required for staff members to fully utilize the software. This takes up an amount of time. And pose a learning curve for certain individuals. There is flexibility, in customizing the software according to workflows which makes it feel somewhat restrictive and less tailored to different healthcare organizations needs. Review collected by and hosted on G2.com.

Verified User in Information Services
UI
Enterprise (> 1000 emp.)
"Great platform for Healthcare sector"
What do you like best about Netsmart CareConnect?

It is a user-friendly tool which can be used without much hassle. It provides excellent results for practice management.The various features like scheduling, cancelling and lab results etc. make it a go-to application for staff as well as practitioners. Review collected by and hosted on G2.com.

What do you dislike about Netsmart CareConnect?

It shows some kind of automatic error at times. It is also a bit slow in terms of performance.Although, features are very useful, some training is required before using it. Review collected by and hosted on G2.com.

Mark J.
MJ
Manager of Operation Services
Small-Business (50 or fewer emp.)
"Amazing practice management software solution"
What do you like best about Netsmart CareConnect?

Portals host patient data and lab results which can be viewed by the patient after access is granted. It's a great self-service tool to reduce the chance of the end-user contacting the help desk. Review collected by and hosted on G2.com.

What do you dislike about Netsmart CareConnect?

I found that the automatic error removal didn't always work correctly. It removed certain parts of records that it found redundant however in reality they were accurate. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Enterprise (> 1000 emp.)
"Seamless Health System"
What do you like best about Netsmart CareConnect?

CareConnect does not present technical errors that interfere with the work being performed. It has several features that help make scheduling smooth and options that can be ignored as well. Canceling and rescheduling is a breeze. Different scheduling filters make user functionality easy. Review collected by and hosted on G2.com.

What do you dislike about Netsmart CareConnect?

It can be slow on certain functions. For example, certain loading screens take time away during a call when I am scheduling. Those seconds can be instrumental to keeping the patient engaged or not. Review collected by and hosted on G2.com.

Jessica C.
JC
Manager of Provider Relations
Mid-Market (51-1000 emp.)
"CareConnect for case management "
What do you like best about Netsmart CareConnect?

Ease of use and navigation is intuitive. Review collected by and hosted on G2.com.

What do you dislike about Netsmart CareConnect?

There seems to be more down time that necessary. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Making my work day flow smoothly"
What do you like best about Netsmart CareConnect?

I like the ease of being able to switch between the appointment desk and a patient's chart, without having to click out of everything. Review collected by and hosted on G2.com.

What do you dislike about Netsmart CareConnect?

Sometimes the system lags and is slow. I don't like having to click on something more than once, and have to wait for the system to catch up with itself. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Enterprise (> 1000 emp.)
"Care Connect is an amazing tool"
What do you like best about Netsmart CareConnect?

Being able to access medical records from different facilities that use care connect for better patient care Review collected by and hosted on G2.com.

What do you dislike about Netsmart CareConnect?

The many updates that happen can be a nuisance. Review collected by and hosted on G2.com.

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