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At a Glance
Market Segments
Mid-Market (64.5% of reviews)
Small-Business (59.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Netchex
Star Rating
(130)4.5 out of 5
Market Segments
Mid-Market (64.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about NetchexTriNet
Star Rating
(751)4.0 out of 5
Market Segments
Small-Business (59.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about TriNetSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that TriNet excels in "Payroll Entry" with a score of 8.8, while Netchex outshines with a remarkable score of 9.6, indicating a more streamlined payroll process that users find easier to navigate.
- Reviewers mention that Netchex offers superior "Quality of Support" with a score of 9.1 compared to TriNet's 7.9, highlighting that users appreciate the responsiveness and helpfulness of Netchex's customer service team.
- G2 users indicate that TriNet's "Compliance" features score 8.4, which is slightly lower than Netchex's 8.7, suggesting that users find Netchex to be more effective in helping them meet regulatory requirements.
- Users on G2 report that TriNet's "Employee Self Service" web portal scores 8.6, while Netchex's portal scores higher at 9.4, reflecting a more user-friendly experience for employees managing their own information.
- Reviewers say that TriNet's "Expense Management" feature scores 6.8, which is notably lower than Netchex's 7.4, indicating that users find Netchex's expense reporting and management tools to be more efficient and easier to use.
- Users report that while both platforms offer "Mobile Benefits Access," Netchex scores 8.9 compared to TriNet's 7.5, suggesting that users find Netchex's mobile capabilities to be more robust and user-friendly.
Pricing
Entry-Level Pricing
Netchex
No pricing availableTriNet
No pricing availableFree Trial
Netchex
No trial information availableTriNet
No trial information availableRatings
Meets Requirements
9.0
98
8.4
649
Ease of Use
8.7
101
8.2
655
Ease of Setup
8.0
84
8.0
406
Ease of Admin
8.7
85
8.3
447
Quality of Support
8.9
97
8.0
604
Has the product been a good partner in doing business?
9.1
87
8.3
447
Product Direction (% positive)
8.4
92
7.2
643
Features by Category
Core HR
8.3
47
8.0
259
8.5
50
7.8
258
6.7
31
6.5
164
8.0
39
7.7
223
8.4
42
8.4
266
8.0
48
8.6
311
Generative AI
Feature Not Available
6.4
61
Platform
8.1
57
6.7
225
7.4
43
6.6
163
7.1
40
6.6
156
8.8
61
8.2
287
8.6
58
8.1
279
8.3
58
7.9
226
8.4
60
7.6
290
8.8
62
8.1
290
Expense Reports
Not enough data
8.1
127
Not enough data
7.4
90
Not enough data
7.3
90
Not enough data
8.1
113
Not enough data
8.6
113
Not enough data
8.1
52
Not enough data
6.6
20
Agentic AI - Expense Management
Not enough data
Not enough data
Not enough data
Not enough data
Travel Management
Not enough data
7.9
38
Not enough data
7.7
38
Not enough data
8.0
39
Not enough data
Feature Not Available
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Mobile
Not enough data
8.4
100
Not enough data
8.1
78
Not enough data
7.7
40
Platform
Not enough data
Feature Not Available
Not enough data
6.9
19
Administration
Not enough data
Feature Not Available
Administration
Not enough data
7.4
111
Not enough data
7.3
110
Not enough data
7.7
108
Not enough data
7.8
110
Not enough data
8.1
131
Platform
Not enough data
7.4
137
Not enough data
6.4
94
Not enough data
7.0
84
Not enough data
7.9
137
Not enough data
7.8
114
Not enough data
6.4
82
Employee Self Service
9.1
58
8.6
411
|
Verified
7.8
52
8.3
399
|
Verified
8.7
57
8.2
308
|
Verified
Administration
9.3
62
8.7
383
|
Verified
8.4
62
7.8
324
|
Verified
9.6
61
9.3
407
|
Verified
7.8
50
7.6
237
|
Verified
9.4
60
8.8
363
|
Verified
9.0
58
8.0
221
|
Verified
9.0
53
8.5
299
|
Verified
9.1
59
8.5
309
|
Verified
8.8
59
8.7
328
|
Verified
Taxes
8.8
58
8.6
355
|
Verified
8.9
58
8.6
328
|
Verified
8.8
58
8.7
318
|
Verified
Integration
7.7
45
7.1
191
|
Verified
8.4
47
7.2
191
|
Verified
7.8
46
7.2
184
|
Verified
7.6
48
7.6
217
|
Verified
Platform
8.4
59
7.9
383
|
Verified
9.0
58
8.3
379
|
Verified
8.6
60
8.5
379
|
Verified
9.0
56
8.4
361
|
Verified
Benefits Administration Platform Features
8.1
31
Not enough data
7.1
28
Not enough data
6.3
28
Not enough data
8.1
28
Not enough data
7.9
32
Not enough data
8.0
32
Not enough data
8.4
29
Not enough data
7.1
29
Not enough data
Benefits Administration Platform Features
8.1
31
Not enough data
7.1
28
Not enough data
6.3
28
Not enough data
8.1
28
Not enough data
7.9
32
Not enough data
8.0
32
Not enough data
8.4
29
Not enough data
7.8
22
Not enough data
7.1
29
Not enough data
6.8
23
Not enough data
5.9
19
Not enough data
7.8
21
Not enough data
Generative AI
7.3
8
Not enough data
Feature Not Available
Not enough data
7.3
8
Not enough data
Platform
8.1
57
6.7
225
7.4
43
6.6
163
7.1
40
6.6
156
8.8
61
8.2
287
8.6
58
8.1
279
8.3
58
7.9
226
8.4
60
7.6
290
8.8
62
8.1
290
Compliance
Not enough data
8.2
160
Not enough data
7.4
104
Not enough data
7.8
120
Platform
Not enough data
8.0
162
Not enough data
7.7
149
Not enough data
8.3
166
Support
Not enough data
7.8
153
Not enough data
7.8
159
Not enough data
7.5
144
Not enough data
7.9
146
Not enough data
7.7
146
Not enough data
7.8
180
Not enough data
7.9
171
Automation
7.9
41
Not enough data
Logistics
8.4
45
Not enough data
8.5
43
Not enough data
8.4
36
Not enough data
Management
7.5
32
Not enough data
7.2
35
Not enough data
8.2
43
Not enough data
9.0
46
Not enough data
9.0
48
Not enough data
9.2
49
Not enough data
8.1
41
Not enough data
Monitoring
8.5
39
Not enough data
8.5
42
Not enough data
8.1
38
Not enough data
Platform Basics
7.4
22
Not enough data
8.5
26
Not enough data
Platform Data
8.1
24
Not enough data
7.4
24
Not enough data
8.0
24
Not enough data
Platform Content
7.6
26
Not enough data
8.1
23
Not enough data
8.4
22
Not enough data
Generative AI
Feature Not Available
Not enough data
Platform Basics
7.3
8
Not enough data
7.4
7
Not enough data
6.9
8
Not enough data
Platform Content
Feature Not Available
Not enough data
7.5
6
Not enough data
7.6
7
Not enough data
Platform Additional Functionality
7.7
8
Not enough data
7.3
8
Not enough data
6.2
7
Not enough data
6.0
7
Not enough data
7.5
8
Not enough data
Performance reviews
Not enough data
7.9
30
|
Verified
Not enough data
7.9
31
|
Verified
Not enough data
7.7
29
|
Verified
Goals
Not enough data
7.5
30
|
Verified
Not enough data
6.9
28
|
Verified
Feedback
Not enough data
7.8
31
|
Verified
Not enough data
7.4
31
Not enough data
7.3
28
Not enough data
7.1
29
Data
Not enough data
7.7
34
|
Verified
Not enough data
7.5
33
|
Verified
Agentic AI - Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Intermediate GEP features
Not enough data
6.4
6
Not enough data
6.4
6
Other GEP Features
Not enough data
6.9
6
Not enough data
6.4
6
Not enough data
5.8
6
Time Tracking
Not enough data
7.8
115
Not enough data
7.3
94
Not enough data
7.3
76
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Mobile Time Tracking
Not enough data
7.8
104
Administration
Not enough data
7.4
111
Not enough data
7.3
110
Not enough data
7.7
108
Not enough data
7.8
110
Not enough data
8.1
131
Platform
Not enough data
7.4
137
Not enough data
6.4
94
Not enough data
7.0
84
Not enough data
7.9
137
Not enough data
7.8
114
Not enough data
6.4
82
Categories
Categories
Unique Categories
Netchex is categorized as Benefits Administration, Employee Scheduling, Time & Attendance, and HR Compliance
TriNet is categorized as Global Employment Platforms (GEP), PEO Providers, Time Tracking, Performance Management, and Expense Management
Reviews
Reviewers' Company Size
Netchex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TriNet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Automotive
22.4%
Hospitality
10.4%
Non-Profit Organization Management
8.8%
Restaurants
5.6%
Hospital & Health Care
5.6%
Other
47.2%
Information Technology and Services
12.0%
Computer Software
11.9%
Non-Profit Organization Management
6.0%
Financial Services
5.9%
Marketing and Advertising
4.1%
Other
60.2%
Discussions
Does Netchex have an app?
1 Comment
SL
Yes, they do.Read more
Netchex has no more discussions with answers
Process of finalizing a payroll.
4 Comments
CS
Before submitting a payroll. I recommend you print the grid as entered... and ensure you have the totals saved. We do this via excel. The next step is...Read more
Why is working with a Professional Employer Organization beneficial?
3 Comments
CS
For a smaller company they offer better health care solutions and pricing. However, I believe their lack of knowledge of payroll rules and their antiquated...Read more
What customer support does TriNet have to offer?
3 Comments
CS
TriNet discontinued their client representative program in 2020 or early 2021.
TriNet offers phone support (expect long wait times to reach a live...Read more
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