G2 reviewers report that TriNet excels in providing a comprehensive platform for managing the entire employee lifecycle, from onboarding to offboarding. Users appreciate the efficiency of payroll processing and the robust employee benefits offered, which are seen as competitive in the market.
Users say that Namely stands out for its intuitive and user-friendly interface, making it easy to implement and navigate. This feature is particularly beneficial for companies of all sizes, as it allows for seamless scaling and integration of HR processes.
According to verified reviews, TriNet's customer support is highly praised, with users highlighting the availability of chat support that connects them to real people for immediate assistance. This responsiveness is a significant advantage for those needing quick answers to their HR queries.
Reviewers mention that while Namely is effective in managing the employee lifecycle and streamlining HR functions, some users feel it may not be as robust as TriNet in terms of payroll processing and benefits administration, which are critical for small businesses.
Users highlight that TriNet's ease of setup is a strong point, with many finding the onboarding process straightforward and efficient. This contrasts with Namely, where some users have reported challenges during the initial implementation phase.
G2 reviewers note that while both platforms offer valuable features, TriNet's overall higher satisfaction scores reflect a more favorable user experience, particularly in areas like compliance and benefits management, which are crucial for businesses navigating complex HR landscapes.
Pricing
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Namely
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TriNet
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Free Trial
Namely
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TriNet
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Ratings
Meets Requirements
8.0
267
8.4
655
Ease of Use
8.3
267
8.2
661
Ease of Setup
7.2
137
8.0
410
Ease of Admin
7.7
146
8.2
453
Quality of Support
7.8
217
8.0
610
Has the product been a good partner in doing business?
Before submitting a payroll. I recommend you print the grid as entered... and ensure you have the totals saved. We do this via excel. The next step is...Read more
Why is working with a Professional Employer Organization beneficial?
3 Comments
CS
For a smaller company they offer better health care solutions and pricing. However, I believe their lack of knowledge of payroll rules and their antiquated...Read more
What customer support does TriNet have to offer?
3 Comments
CS
TriNet discontinued their client representative program in 2020 or early 2021.
TriNet offers phone support (expect long wait times to reach a live...Read more
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