G2 reviewers report that TriNet excels in user support, with many users highlighting the presence of dedicated advisors who assist with onboarding and feature navigation. This personalized support helps users feel confident in utilizing the platform effectively.
Users say that Namely offers a highly intuitive interface, making it easy for employees to access information related to attendance tracking and payroll. This user-friendly design is particularly appreciated by those managing HR processes across various company sizes.
According to verified reviews, TriNet's implementation process is often described as straightforward, with users noting that they can find essential features in just a few clicks. This ease of setup is a significant advantage for small businesses looking to streamline their HR functions quickly.
Reviewers mention that while Namely is praised for its all-in-one HR capabilities, some users feel it may not be as robust in specific areas like payroll management compared to TriNet, which has received higher ratings in this category.
G2 reviewers highlight that TriNet's overall satisfaction scores are notably higher, indicating a stronger performance in meeting user needs, particularly in compliance and benefits administration, where users appreciate the comprehensive support provided.
Users report that Namely's scalability is a strong point, making it suitable for mid-market companies. However, some users express a desire for improved integration capabilities, which could enhance its functionality in larger organizations.
Pricing
Entry-Level Pricing
Namely
No pricing available
TriNet
No pricing available
Free Trial
Namely
No trial information available
TriNet
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Ratings
Meets Requirements
8.0
269
8.4
676
Ease of Use
8.3
269
8.2
685
Ease of Setup
7.2
138
8.0
432
Ease of Admin
7.7
148
8.2
458
Quality of Support
7.7
219
8.0
631
Has the product been a good partner in doing business?
Before submitting a payroll. I recommend you print the grid as entered... and ensure you have the totals saved. We do this via excel. The next step is...Read more
Why is working with a Professional Employer Organization beneficial?
3 Comments
CS
For a smaller company they offer better health care solutions and pricing. However, I believe their lack of knowledge of payroll rules and their antiquated...Read more
What customer support does TriNet have to offer?
3 Comments
CS
TriNet discontinued their client representative program in 2020 or early 2021.
TriNet offers phone support (expect long wait times to reach a live...Read more
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