Compare N-able N-central and Xurrent ITSM 
At a Glance
Market Segments
Small-Business (61.1% of reviews)
Enterprise (54.3% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
N-able N-central
Star Rating
(530)4.4 out of 5
Market Segments
Small-Business (61.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about N-able N-centralXurrent ITSM
Star Rating
(87)4.6 out of 5
Market Segments
Enterprise (54.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Xurrent ITSMSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Xurrent excels in user experience, highlighting its intuitive user interface and the ease of configuration. Users appreciate how it simplifies incident and change management, making it less burdensome for IT service management staff.
- Users say N-able N-central provides robust management capabilities, particularly through its ability to deploy powerful rules for customer management. This feature is praised for enhancing operational efficiency, especially during challenging times.
- According to verified reviews, Xurrent stands out for its continuous development of new features, which keeps the platform fresh and aligned with user needs. This commitment to improvement is a significant draw for users looking for a forward-thinking solution.
- Reviewers mention that N-able N-central's portal is rich in information, which can be beneficial for users needing comprehensive insights. However, some users feel that the interface could be overwhelming due to the volume of data presented.
- G2 reviewers highlight Xurrent's strong performance in cloud application management, which contributes to its high satisfaction ratings. Users note that the platform's performance is reliable, making it a solid choice for enterprises focused on cloud solutions.
- Users express mixed feelings about N-able N-central's ease of use, with some finding it less intuitive compared to Xurrent. While it offers powerful features, the learning curve can be a challenge for new users, which may impact day-to-day usability.
Pricing
Entry-Level Pricing
N-able N-central
No pricing availableXurrent ITSM
No pricing availableFree Trial
N-able N-central
Free Trial is available
Xurrent ITSM
Free Trial is available
Ratings
Meets Requirements
8.4
432
8.9
69
Ease of Use
7.9
442
9.1
70
Ease of Setup
7.7
374
8.7
49
Ease of Admin
7.9
368
8.6
48
Quality of Support
8.0
410
9.1
68
Has the product been a good partner in doing business?
8.6
353
9.2
47
Product Direction (% positive)
8.8
426
9.8
64
Features by Category
Administration
Not enough data
8.6
41
Not enough data
8.1
40
Not enough data
8.2
42
Service Desk
Not enough data
8.8
42
Not enough data
8.4
42
Not enough data
8.8
42
Management
Not enough data
8.3
40
Not enough data
8.9
38
Not enough data
8.6
33
Not enough data
8.5
36
Not enough data
8.0
32
Functionality
Not enough data
9.3
42
Not enough data
7.7
33
Not enough data
8.0
34
Not enough data
8.5
41
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
8.7
283
|
Verified
Not enough data
9.5
10
Not enough data
8.7
9
Not enough data
Monitoring and Management
9.0
281
|
Verified
Not enough data
7.9
157
Not enough data
7.6
278
|
Verified
Not enough data
8.2
281
|
Verified
Not enough data
9.0
10
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
8.7
9
Not enough data
Service Management
8.6
281
|
Verified
Not enough data
9.1
9
Not enough data
7.9
8
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.2
12
Not enough data
7.4
12
Not enough data
7.9
13
Not enough data
6.8
12
Not enough data
7.4
12
Not enough data
7.1
12
Not enough data
6.8
12
Not enough data
Scope
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.4
135
Not enough data
8.7
136
Not enough data
Feature Not Available
Not enough data
8.2
132
Not enough data
Monitoring - Network Monitoring
7.6
12
Not enough data
7.8
12
Not enough data
8.2
12
Not enough data
Management
7.8
131
Not enough data
7.7
131
Not enough data
7.2
129
Not enough data
Analytics - Network Monitoring
7.1
11
Not enough data
6.8
12
Not enough data
Security - Network Monitoring
7.6
12
Not enough data
7.9
12
Not enough data
7.8
12
Not enough data
Network Performance - Network Monitoring
7.2
12
Not enough data
8.8
12
Not enough data
AI Automation - Network Monitoring
6.3
12
Not enough data
7.4
12
Not enough data
6.2
11
Not enough data
Agentic AI - Network Monitoring
6.1
6
Not enough data
8.3
7
Not enough data
8.6
7
Not enough data
6.9
7
Not enough data
6.7
7
Not enough data
6.0
7
Not enough data
7.1
7
Not enough data
Monitoring
Not enough data
7.1
36
Not enough data
8.5
37
Not enough data
8.4
40
Not enough data
Not enough data
Management Tools
Not enough data
9.0
42
Not enough data
8.9
39
Not enough data
8.5
40
Generative AI
Not enough data
8.7
13
Not enough data
8.9
12
Agentic AI - Incident Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
5.9
128
Not enough data
Services - Endpoint Detection & Response (EDR)
9.0
5
Not enough data
Incident Management
Not enough data
8.6
49
Not enough data
8.3
47
Not enough data
8.1
50
Not enough data
8.5
48
Not enough data
8.6
48
Reporting
Not enough data
8.2
47
Not enough data
7.9
49
Not enough data
7.6
38
Access & Usability
Not enough data
7.8
44
Not enough data
8.7
48
Not enough data
8.4
44
Not enough data
8.7
35
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
7.4
154
Feature Not Available
Platform
6.8
154
8.9
28
8.9
158
8.5
28
7.6
148
8.8
31
7.9
154
8.2
32
7.4
150
8.5
34
Security
8.1
152
7.9
25
8.5
156
7.2
24
7.2
148
Feature Not Available
8.0
151
9.3
32
7.4
148
9.1
34
Agentic AI - Enterprise IT Management
8.1
6
Not enough data
8.3
6
Not enough data
8.3
6
Not enough data
7.8
6
Not enough data
7.5
6
Not enough data
7.5
6
Not enough data
7.5
6
Not enough data
Categories
Categories
Shared Categories
N-able N-central and Xurrent ITSM are categorized as Enterprise IT Management
Unique Categories
N-able N-central is categorized as Patch Management, Remote Monitoring & Management (RMM), Endpoint Management, Endpoint Detection & Response (EDR), Network Monitoring, and Unified Endpoint Management (UEM)
Xurrent ITSM is categorized as IT Service Management (ITSM) Tools, Incident Management, and Service Desk
Reviews
Reviewers' Company Size
N-able N-central
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Xurrent ITSM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
48.1%
Computer & Network Security
21.6%
Computer Networking
4.5%
Accounting
1.6%
Information Services
1.6%
Other
22.6%
Information Technology and Services
27.2%
Insurance
8.6%
Automotive
6.2%
Consulting
4.9%
Computer Software
4.9%
Other
48.1%
Alternatives
Discussions
Why is there no "Server Down" alarm or monitoring notificaiton ?
1 Comment
Official Response from N-able N-central
Hi Robert! Hmm - I think our "How to Set up Server Alert to be Sent to a Specific Email Address" might be able to help with your challenge! Check out this...Read more
Integration with more 3rd party AV on the horizon? Such as sophos?
1 Comment
SC
Sup, Nicholas! In short, YUP - we are always looking to expand our product's capabilities by providing best-of-breed integrations with 3rd party vendors. ...Read more
What can I monitor with N-central?
1 Comment
Official Response from N-able N-central
We can monitor just about anything! N-central will automatically detect almost any IP-connected device, and with hundreds of built-in monitoring services.Read more
Xurrent ITSM has no discussions with answers
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