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Compare Follett Work Orders and MaintainX 
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At a Glance
Market Segments
Mid-Market (83.9% of reviews)
Mid-Market (49.2% of reviews)
Entry-Level Pricing
Contact Us Per Year
Free 1 Per User Per Month
Follett Work Orders
Star Rating
(72)4.8 out of 5
Market Segments
Mid-Market (83.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Learn more about Follett Work OrdersMaintainX
Star Rating
(1,365)4.8 out of 5
Market Segments
Mid-Market (49.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 Per User Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that MaintainX excels in its Work Order Management feature, scoring 9.5, which allows for efficient tracking and management of tasks. In contrast, ML Work Orders by Follett Software, while still strong, has a slightly lower score of 9.0 in this area.
- Reviewers mention that MaintainX's Mobile Application is highly rated at 9.4, providing users with seamless access to their work orders on-the-go. Users on G2 note that ML Work Orders by Follett Software's mobile capabilities are less robust, scoring only 8.3.
- G2 users highlight MaintainX's superior Quality of Support, with a score of 9.6, indicating that users feel well-supported. In comparison, ML Work Orders by Follett Software has a commendable score of 9.7, but some users feel that response times could be improved.
- Reviewers say that MaintainX's Asset Tracking features, particularly in Status and History, are well-implemented, scoring 9.0 and 9.1 respectively. Users report that ML Work Orders by Follett Software has a strong focus on Facility Inventory Management, scoring 9.3, which is beneficial for users managing multiple locations.
- Users report that MaintainX's Task Tracking capabilities, especially the Activity Feed and Task Schedules, are user-friendly and effective, scoring 9.1 and 9.2. In contrast, ML Work Orders by Follett Software's task management features are seen as less intuitive, leading to a lower user satisfaction rating.
- Reviewers mention that MaintainX's Analytics features, particularly in Monitoring and KPIs, are robust, scoring 9.2 and 8.9, which helps users track performance effectively. Users on G2 note that ML Work Orders by Follett Software offers good reporting options but lacks the depth of analytics found in MaintainX.
Pricing
Entry-Level Pricing
Follett Work Orders
Pricing
Contact Us
Per Year
Pricing depends on the specific organization and its needs. Contact us for a quote!
- Work Order & Workflow Management
- Mobile Work Order Management
- Equipment & Asset Management
MaintainX
Basic Plan
Free
1 Per User Per Month
Free forever. For small teams who need to digitize and track work orders.
- Unlimited Work Orders
- Unlimited requester users
- Real-time messaging
Free Trial
Follett Work Orders
No trial information availableMaintainX
Free Trial is available
Ratings
Meets Requirements
9.5
41
9.1
1,223
Ease of Use
9.6
41
9.4
1,244
Ease of Setup
9.1
17
9.1
1,106
Ease of Admin
9.3
15
9.3
967
Quality of Support
9.7
37
9.6
1,188
Has the product been a good partner in doing business?
9.6
13
9.6
952
Product Direction (% positive)
10.0
35
9.7
1,208
Features by Category
Asset Definition
Not enough data
9.4
160
Not enough data
9.0
153
Not enough data
8.7
149
Asset Tracking
Feature Not Available
8.3
150
Not enough data
8.9
151
Not enough data
9.1
155
Agentic AI - Asset Tracking
Not enough data
7.4
101
Monitoring
Not enough data
9.1
93
Not enough data
9.2
94
Not enough data
8.8
91
Analytics
Not enough data
8.8
91
Not enough data
8.9
93
Not enough data
8.4
89
Agentic AI - Asset Performance Management
Not enough data
7.7
56
Not enough data
7.7
58
Workflow & Automation
Not enough data
9.1
214
Not enough data
9.2
208
Not enough data
8.9
15
Not enough data
8.8
16
Not enough data
8.4
15
Execution
Not enough data
9.0
219
Not enough data
9.1
222
Not enough data
9.0
221
Analytics & Reporting
Not enough data
9.2
222
Not enough data
8.9
202
Not enough data
9.0
209
Enterprise Management
Not enough data
9.0
15
Not enough data
9.1
15
Not enough data
9.0
15
Not enough data
9.5
16
Not enough data
9.4
14
Knowledge Capture
Not enough data
9.0
14
Not enough data
8.7
15
Not enough data
9.0
13
Not enough data
9.0
14
Generative AI
Not enough data
Feature Not Available
Not enough data
8.6
35
Not enough data
Feature Not Available
Agentic AI
Not enough data
8.8
14
Not enough data
8.9
14
Not enough data
8.5
14
Data & Integration
Not enough data
9.1
13
Not enough data
9.1
13
Task Tracking
Not enough data
9.2
365
Not enough data
9.2
373
Not enough data
9.4
371
Checklist Options
Not enough data
8.9
364
Not enough data
8.7
334
Not enough data
8.7
338
Software Availability
Not enough data
8.3
320
Not enough data
8.9
357
Not enough data
9.4
375
Not enough data
9.6
373
Asset Definition
Not enough data
9.3
241
Not enough data
8.9
232
Not enough data
8.6
232
Not enough data
8.8
228
Asset Tracking
Not enough data
8.4
229
Not enough data
9.1
239
Not enough data
9.2
237
Inventory
Not enough data
9.0
237
Not enough data
8.9
232
Not enough data
8.6
229
Depreciation
Not enough data
8.0
210
Not enough data
8.1
214
Not enough data
7.1
208
Not enough data
7.6
205
Maintenance
Not enough data
9.4
231
Not enough data
9.3
228
Not enough data
8.9
221
Not enough data
9.2
228
Not enough data
9.1
225
Not enough data
9.0
218
Field Service
Not enough data
9.0
234
Not enough data
9.0
231
Not enough data
8.4
221
Monitoring
Not enough data
9.1
228
Not enough data
9.2
229
Not enough data
8.2
218
Contract & Warranty
Not enough data
7.7
217
Not enough data
7.8
214
Not enough data
7.7
204
Analytics
Not enough data
8.8
226
Not enough data
9.0
227
Not enough data
8.4
210
Integration
Not enough data
7.6
200
Not enough data
7.1
195
Not enough data
7.5
203
Agentic AI - Enterprise Asset Management (EAM)
Not enough data
8.0
37
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Facility Management
Not enough data
7.6
88
Facility Management Platform Features
9.1
27
9.2
454
9.2
21
8.7
444
8.7
21
Feature Not Available
9.0
18
Feature Not Available
Feature Not Available
8.3
427
9.4
30
8.9
430
Feature Not Available
Feature Not Available
9.5
26
8.8
440
8.7
19
Feature Not Available
8.4
20
9.1
436
CMMS Platform Features
Not enough data
9.5
796
|
Verified
Not enough data
9.3
779
|
Verified
Not enough data
8.5
703
Not enough data
8.6
700
|
Verified
Not enough data
8.7
686
|
Verified
Not enough data
8.9
690
|
Verified
Not enough data
9.0
715
|
Verified
Not enough data
8.5
643
|
Verified
Feature Not Available
8.3
662
|
Verified
Not enough data
8.9
746
|
Verified
Categories
Categories
Shared Categories
Follett Work Orders and MaintainX are categorized as CMMS, Asset Tracking, and Facility Management
Unique Categories
Follett Work Orders has no unique categories
MaintainX is categorized as SAP Store, Standard Operating Procedures, Connected Worker Platform, Enterprise Asset Management (EAM), and Asset Performance Management
Reviews
Reviewers' Company Size
Follett Work Orders
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MaintainX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Education Management
43.1%
Primary/Secondary Education
36.9%
Facilities Services
7.7%
Writing and Editing
1.5%
Restaurants
1.5%
Other
9.2%
Manufacturing
15.0%
Facilities Services
7.3%
Construction
4.7%
Food Production
4.3%
Food & Beverages
4.2%
Other
64.6%
Discussions
What is ML Work Orders used for?
1 Comment
SS
For my work, it is used to place requests for maintenance or technology help. If something is broken, not working, needs replaced, etc. then I can go on ML...Read more
Follett Work Orders has no more discussions with answers
MaintainX has totally transformed my service department
2 Comments
VL
yes i agree. helps us a lot Read more
Does this software has a report generation section on how much a certain preventive would cost?
2 Comments
RG
This software can measure data that as you want, as long as you report the necessary data.
Read more
CAN YOU ADD MORE FEATURES?
1 Comment
NS
Hi Rizal,
Many thanks for your feedback, it is very important to us.
We would like to add every feature requested by all our amazing customers and we...Read more
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