1. [Home](https://www.g2.com/) 2. ... 3. [Facility Management Software](https://www.g2.com/categories/facility-management) 4. [Follett Work Orders Discussions](https://www.g2.com/products/follett-work-orders/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1997c8bacbcf59da74221fc759bd19c1/follett-work-orders.png "Product Avatar Image") ![Reward for good Follett Work Orders reviews](https://images.g2crowd.com/uploads/report_medal_translation/image/37399/medal.svg "Reward for good Follett Work Orders reviews") ](/products/follett-work-orders/reviews) [ Follett Work Orders ](/products/follett-work-orders/reviews) (72)4.8/5 Follett Work Orders is an AI-enabled work order management solution designed specifically for educational institutions managing facility maintenance. Built for K-12 schools, it centralizes and streamlines the entire work order process so staff can efficiently submit, track, and manage maintenance requests. By digitizing these workflows, Follett Work Orders reduces reliance on paper trails, minimizing the miscommunication and inefficiencies that often come with manual processes. As part of Follett Software’s integrated, AI-enabled solutions, it helps unify workflows across departments, reduce silos, and improve collaboration. The platform is designed for school administrators, facility managers, and maintenance staff responsible for keeping school environments safe, functional, and ready for learning. It is especially valuable for districts handling a high volume of maintenance requests, giving teams a more organized way to prioritize work and stay on top of facility needs. Staff can submit requests, check statuses, and communicate with maintenance personnel through a user-friendly, AI-enabled platform that simplifies day-to-day facility operations. Key features of Follett Work Orders include streamlined work order submission, real-time request tracking, and comprehensive asset management. Users can create and assign work orders in just a few clicks, helping maintenance teams respond more quickly and consistently. AI-enabled capabilities also support the intake process by helping turn incoming requests into structured, routed work orders, reducing manual triage and allowing teams to spend less time sorting through emails and more time resolving issues. The software also offers reporting and analytics tools that help administrators monitor maintenance trends, identify recurring problems, and allocate resources more effectively. This data-driven approach supports both operational efficiency and long-term cost savings. Follett Work Orders also improves communication across staff. With one centralized platform for maintenance-related activity, users can share updates, notes, and feedback more easily, helping reduce delays and misunderstandings. Its intuitive interface makes the system accessible even for users with limited technical experience. In addition to maintenance requests and asset management, Follett Work Orders includes inventory management and preventative maintenance tools. Districts can track supplies and parts across facilities, receive automated alerts when inventory runs low, and schedule recurring maintenance tasks such as inspections and cleanings. Overall, Follett Work Orders delivers a comprehensive, AI-enabled approach to K-12 facility maintenance. Its focus on digitization, organization, automation, and communication helps schools improve efficiency, support safer learning environments, and manage maintenance operations with greater clarity and control. 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