Compare Mitel and Sinch Contact Pro 
Featured Products
At a Glance
Market Segments
Mid-Market (45.7% of reviews)
Enterprise (100.0% of reviews)
Entry-Level Pricing
$20.99 /user/month
No pricing available
Mitel
Star Rating
(234)3.8 out of 5
Market Segments
Mid-Market (45.7% of reviews)
Pros & Cons
Entry-Level Pricing
$20.99 /user/month
Browse all 4 pricing plansSinch Contact Pro
Star Rating
(11)4.5 out of 5
Market Segments
Enterprise (100.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Sinch Contact ProMitel vs Sinch Contact Pro
When assessing the two solutions, reviewers found Sinch Contact Pro easier to use, set up, and administer. Reviewers also preferred doing business with Sinch Contact Pro overall.
- Reviewers felt that Sinch Contact Pro meets the needs of their business better than Mitel.
- When comparing quality of ongoing product support, reviewers felt that Sinch Contact Pro is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Sinch Contact Pro over Mitel.
Pricing
Entry-Level Pricing
Mitel
Essentials
$20.99
/user/month
PBX Features, Collaboration, Conferencing
Sinch Contact Pro
No pricing availableFree Trial
Mitel
No trial information availableSinch Contact Pro
No trial information availableRatings
Meets Requirements
8.1
190
9.5
10
Ease of Use
7.9
191
8.3
10
Ease of Setup
7.3
132
7.7
5
Ease of Admin
7.3
131
8.3
5
Quality of Support
7.2
174
8.9
9
Has the product been a good partner in doing business?
7.4
131
8.3
5
Product Direction (% positive)
6.2
182
8.8
10
Features by Category
Channels
8.3
20
|
Verified
Not enough data
7.0
9
|
Verified
Not enough data
6.8
10
|
Verified
Not enough data
7.1
12
|
Verified
Not enough data
7.4
12
|
Verified
Not enough data
Generative AI
Not enough data
Not enough data
Functions
8.3
10
|
Verified
8.3
6
|
Verified
7.8
10
|
Verified
8.1
6
|
Verified
8.7
9
|
Verified
8.1
6
|
Verified
8.2
10
|
Verified
Feature Not Available
7.7
10
|
Verified
Not enough data
9.5
13
|
Verified
Not enough data
9.1
13
|
Verified
Not enough data
9.1
9
|
Verified
Not enough data
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
8.3
7
|
Verified
7.9
7
7.1
7
|
Verified
9.0
5
|
Verified
7.1
7
|
Verified
10.0
6
|
Verified
9.0
7
|
Verified
Not enough data
7.3
5
|
Verified
Feature Not Available
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
8.5
121
|
Verified
Not enough data
7.0
35
|
Verified
Not enough data
6.9
53
|
Verified
Not enough data
7.3
48
|
Verified
Not enough data
8.0
85
|
Verified
Not enough data
9.0
115
|
Verified
Not enough data
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
7.0
54
|
Verified
Not enough data
7.4
49
|
Verified
Not enough data
7.7
57
|
Verified
Not enough data
Advanced Features
7.7
90
|
Verified
Not enough data
8.0
97
|
Verified
Not enough data
8.8
106
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
7.0
9
|
Verified
Not enough data
8.0
9
|
Verified
Not enough data
7.3
8
|
Verified
Not enough data
Features
8.8
13
|
Verified
Not enough data
Feature Not Available
Not enough data
7.0
5
|
Verified
Not enough data
8.0
11
|
Verified
Not enough data
8.1
9
|
Verified
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Mitel and Sinch Contact Pro are categorized as Contact Center
Unique Categories
Mitel is categorized as UCaaS Platforms and VoIP Providers
Sinch Contact Pro has no unique categories
Reviews
Reviewers' Company Size
Mitel
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sinch Contact Pro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
6.8%
Insurance
5.9%
Financial Services
5.9%
Construction
4.6%
Real Estate
4.1%
Other
72.6%
Utilities
9.1%
Telecommunications
9.1%
Real Estate
9.1%
Package/Freight Delivery
9.1%
Oil & Energy
9.1%
Other
54.5%
Alternatives
Discussions
Password Policy & Mobile Client
1 Comment
Official Response from Mitel
Hello Thomas. Thank you for starting this discussion!
I have asked internally regarding our password policies, but did you know we now allow...Read more
Mitel has no more discussions with answers
Sinch Contact Pro has no discussions with answers
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