Top 10 Sinch Contact Pro Alternatives & Competitors

Top 10 Alternatives to Sinch Contact Pro Recently Reviewed By G2 Community

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Genesys Cloud CX
By Genesys
4.4/5
(1,515)
Product Description
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.
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Reviewers say compared to Sinch Contact Pro, Genesys Cloud CX is:
Easier to set up
More usable
Easier to do business with
Categories in common with Sinch Contact Pro:
Contact Center

Five9 Intelligent Cloud Contact Center Platform
By Five9
4.1/5
(588)
Product Description
Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing.
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Reviewers say compared to Sinch Contact Pro, Five9 Intelligent Cloud Contact Center Platform is:
Easier to set up
Easier to do business with
More usable
Categories in common with Sinch Contact Pro:
Contact Center

Talkdesk
By Talkdesk
4.4/5
(2,499)
Product Description
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.
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Reviewers say compared to Sinch Contact Pro, Talkdesk is:
Easier to set up
More usable
Easier to do business with
Categories in common with Sinch Contact Pro:
Contact Center
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Salesforce Service Cloud
By Salesforce
4.4/5
(7,191)
Product Description
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.
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Reviewers say compared to Sinch Contact Pro, Salesforce Service Cloud is:
Easier to do business with
Easier to set up
More usable
Categories in common with Sinch Contact Pro:
Contact Center

NiCE CXone Mpower
By NiCE
4.3/5
(1,727)
Product Description
NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE’s platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes.
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Reviewers say compared to Sinch Contact Pro, NiCE CXone Mpower is:
More usable
Easier to set up
Categories in common with Sinch Contact Pro:
Contact Center

Aircall
By Aircall
4.4/5
(1,516)
Product Description
Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features include: Power Dialer, Analytics Dashboard, Live Activity Feed, Call Coaching, CTI, IVR, and much more.
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Reviewers say compared to Sinch Contact Pro, Aircall is:
Easier to set up
More usable
Easier to admin
Categories in common with Sinch Contact Pro:
Contact Center

Nextiva
By Nextiva
4.5/5
(3,435)
Product Description
The Nextiva technology platform is a state-of-the-art telecommunications infrastructure that allows a company's employees to conduct their business from anywhere.
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Reviewers say compared to Sinch Contact Pro, Nextiva is:
Easier to set up
Easier to do business with
More usable
Categories in common with Sinch Contact Pro:
Contact Center

Sprinklr Service
By Sprinklr
4.3/5
(720)
Product Description
Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights – eliminating the need for any other point solution.
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Reviewers say compared to Sinch Contact Pro, Sprinklr Service is:
Easier to set up
Easier to do business with
Categories in common with Sinch Contact Pro:
Contact Center

CloudTalk
By CloudTalk
4.4/5
(1,633)
Product Description
CloudTalk is a remote-ready cloud call center software for sales and customer support teams. Aside from providing top of the range call quality and a modern solution, our unique selling point is the ability to easily integrate with leading CRMs and helpdesks, giving customer service agents and sales people better visibility of their customer or prospect base. On top of this, we have a feature stack consisting of drag & drop workflow automations, multistep call flow builders and smart dialing functionality, which automate and simplify a large part of our customers’ workflows, saving on average 2-3 minutes per call.
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Reviewers say compared to Sinch Contact Pro, CloudTalk is:
Easier to set up
More usable
Easier to admin
Categories in common with Sinch Contact Pro:
Contact Center

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