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Compare Microsoft Teams and Spike 
Featured Products
At a Glance
Market Segments
Enterprise (40.2% of reviews)
Small-Business (77.2% of reviews)
Entry-Level Pricing
$4.80 1 User Per Month
$5.00 1 User Per Month
Microsoft Teams
Star Rating
(17,809)4.4 out of 5
Market Segments
Enterprise (40.2% of reviews)
Pros & Cons
Entry-Level Pricing
$4.80 1 User Per Month
Learn more about Microsoft TeamsSpike
Star Rating
(262)4.6 out of 5
Market Segments
Small-Business (77.2% of reviews)
Pros & Cons
Entry-Level Pricing
$5.00 1 User Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Microsoft Teams excels in providing a comprehensive communication platform, seamlessly integrating chat, video meetings, and file sharing. Users appreciate how it organizes team communication, making it easier to manage multiple tasks without juggling different tools.
- Users say that Spike stands out with its unique chat-style interface for emails, which transforms traditional email management into a more engaging experience. This feature significantly reduces email fatigue, allowing users to handle conversations in a more modern and visually appealing way.
- Reviewers mention that Microsoft Teams has a robust implementation process, with many users highlighting the intuitive onboarding wizard that simplifies setup. This ease of setup is a key advantage for teams looking to get started quickly and efficiently.
- According to verified reviews, Spike's focus on small businesses is evident, as users appreciate its tailored features for managing personal and work emails in one place. This specialization helps users streamline their communication, particularly in smaller teams.
- Users highlight that while Microsoft Teams has a higher overall satisfaction score, Spike's users rate its ease of use and mobile application highly, indicating that it may be more user-friendly for those who prioritize a straightforward interface and mobile access.
- Reviewers note that Microsoft Teams offers superior support quality, with many users praising the responsiveness and helpfulness of the support team. In contrast, while Spike's support is rated positively, it doesn't quite match the level of service reported by Teams users.
Pricing
Entry-Level Pricing
Microsoft Teams
Teams Essentials
$4.80
1 User Per Month
- Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
- Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
- Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.
Spike
Pro
$5.00
1 User Per Month
Use Spike's email app with up to 3 email accounts with unified inbox and unlimited search history
- Conversational Email
- Spike AI
- 5 GB storage
Free Trial
Microsoft Teams
No trial information availableSpike
Free Trial is available
Ratings
Meets Requirements
8.9
13,221
8.8
165
Ease of Use
8.8
13,406
9.3
169
Ease of Setup
9.0
3,845
9.3
51
Ease of Admin
8.6
2,097
8.7
34
Quality of Support
8.6
10,656
9.0
156
Has the product been a good partner in doing business?
8.8
2,071
8.6
32
Product Direction (% positive)
8.6
12,647
9.6
155
Features by Category
Messenger
Not enough data
9.1
25
|
Verified
Not enough data
9.3
23
|
Verified
Not enough data
8.9
24
|
Verified
Not enough data
9.1
25
|
Verified
Channels
Not enough data
8.7
21
|
Verified
Not enough data
8.4
20
|
Verified
Not enough data
8.6
19
|
Verified
Not enough data
8.6
20
|
Verified
Not enough data
8.2
20
|
Verified
Customers
Not enough data
8.8
20
|
Verified
Not enough data
8.6
22
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
8.9
8789
8.9
64
8.7
9034
9.2
68
8.4
8388
8.6
69
Business Instant Messaging
9.0
8323
8.8
55
8.9
8266
8.4
53
Business Instant Messaging
8.8
8055
9.2
67
8.8
8277
9.2
62
8.7
7278
Feature Not Available
Generative AI - Business Instant Messaging
8.2
997
7.4
9
AI - Business Instant Messaging
8.0
972
6.5
8
8.3
969
6.9
9
8.0
963
6.0
8
8.0
961
5.6
8
Agentic AI - Business Instant Messaging
8.0
566
Not enough data
8.0
560
Not enough data
Grammar
Not enough data
9.3
7
Not enough data
9.0
7
Not enough data
8.9
6
Formatting
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
Not enough data
Content
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
8.7
5
Product Type
Not enough data
8.7
5
Not enough data
9.3
5
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Inbox Tools
Not enough data
9.5
71
Not enough data
9.0
66
Not enough data
9.2
65
Not enough data
9.2
63
Coordination Tools
Not enough data
8.5
63
Not enough data
8.5
64
Not enough data
8.6
58
Software Options
Not enough data
9.3
68
Not enough data
9.2
69
Email Client - Agentic AI
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration Tools
9.0
7858
|
Verified
9.1
25
|
Verified
9.1
5602
|
Verified
8.6
18
Feature Not Available
8.7
17
9.2
5839
|
Verified
8.8
27
|
Verified
Feature Not Available
Feature Not Available
Meeting Coordination
9.0
7429
|
Verified
8.2
32
|
Verified
8.9
6859
|
Verified
Feature Not Available
8.8
7097
|
Verified
9.1
27
|
Verified
8.9
5567
|
Verified
8.9
24
|
Verified
Software Type
8.8
7167
|
Verified
9.0
32
|
Verified
8.7
5245
|
Verified
9.0
27
|
Verified
9.1
5799
|
Verified
8.9
26
|
Verified
Agentic AI - Video Conferencing
7.8
660
Not enough data
7.9
653
Not enough data
7.8
647
Not enough data
Calendar View
Not enough data
9.1
25
Not enough data
8.8
27
Shared Calendar
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Accessibility
Not enough data
Feature Not Available
Not enough data
8.8
7
Integration
Not enough data
9.3
26
Not enough data
9.1
24
Not enough data
Feature Not Available
Notifications
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Calendar
Not enough data
Not enough data
Sorting & Filtering
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Time Management
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.0
10
Not enough data
8.0
11
Not enough data
7.0
9
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Encryption Techniques - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Authentication, Verification, and Access Controls - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Enhancements and Auditing - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration, Compatibility, and Usability - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Note-Taking Software
Not enough data
Not enough data
Agentic AI - Audio Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Action Item Detection - AI Note-taking Software
8.5
108
Not enough data
8.7
115
Not enough data
Automatic Transcription - AI Note-taking Software
8.6
113
Not enough data
Collaboration & Sharing - AI Note-taking Software
8.6
109
Not enough data
Language & Accent Support - AI Note-taking Software
8.1
106
Not enough data
Multi-Platform Integration - AI Note-taking Software
8.2
110
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.7
106
Not enough data
Searchable Note Archives - AI Note-taking Software
8.2
101
Not enough data
Speaker Identification - AI Note-taking Software
8.6
109
Not enough data
Categories
Categories
Shared Categories
Microsoft Teams and Spike are categorized as Business Instant Messaging and Video Conferencing
Unique Categories
Microsoft Teams is categorized as AI Note-Taking Software
Spike is categorized as Email Client, Email, Email Management, AI Writing Assistant, Shared Inbox, Email Encryption, Conversational Marketing, Note-Taking Software, Audio Conferencing, and Calendar
Reviews
Reviewers' Company Size
Microsoft Teams
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Spike
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.2%
Computer Software
9.2%
Financial Services
3.7%
Education Management
3.6%
Marketing and Advertising
3.5%
Other
62.8%
Information Technology and Services
12.2%
Marketing and Advertising
9.2%
Computer Software
8.7%
Higher Education
5.2%
Financial Services
3.1%
Other
61.6%
Discussions
What software do you need for Microsoft teams?
17 Comments
AG
You need Office 365 to use Microsoft Teams.Read more
What is the use of Microsoft teams?
17 Comments
AP
Teams can be used to conduct meeting as well as chats can be accessed.Read more
What are Microsoft teams features?
11 Comments
DB
Chat, video conferencing, team collaboration.Read more
How much does Spike cost?
2 Comments
PD
there's a free account for personal email. Pro costs $4 a monthRead more
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