# Mention vs Zoho Social Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Zoho Social excels in user experience, with many users appreciating its ability to manage multiple social accounts from a single platform. Features like the **bulk scheduling tool** and **content calendar view** are highlighted as essential for maintaining a consistent posting schedule.
- **Users say** that Mention provides excellent real-time alerts for brand and keyword mentions, making it a valuable tool for staying informed about important conversations across social media and the web. This capability is particularly praised for its **wide coverage** and efficiency in tracking specific information.
- **Reviewers mention** that Zoho Social's integration with various social media platforms enhances its functionality, allowing users to analyze performance metrics seamlessly. The platform's **smartQ timing** feature is noted for optimizing post scheduling, which helps users maximize engagement.
- **According to verified reviews** , Mention is recognized for its intuitive design and collaboration features, making it suitable for teams. Users appreciate its **advanced tools for refining queries** and eliminating false positives, which contribute to a more streamlined workflow.
- **G2 reviewers highlight** that while Mention has a solid user base, it faces challenges in market presence compared to Zoho Social, which has a significantly larger number of reviews and a higher overall satisfaction score. This suggests that Zoho Social may offer a more robust and reliable experience for users.
- **Users express** that Zoho Social's free plan is a major advantage, making it accessible for small businesses looking to manage their social media without upfront costs. This affordability, combined with its comprehensive features, positions Zoho Social as a strong contender in the social media management space.



| | Mention | Zoho Social | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 442 | 2,920 | 
| **Largest Market Segment** | Small-Business (63.4% of reviews) | Small-Business (87.8% of reviews) | 
| **Entry Level Price** | Starting at $599.00 | $0.00 | 

---
## Top Pros & Cons

### Mention

Pros:
- Brand Monitoring (2 reviews)
- Ease of Use (2 reviews)

Cons:
- AI Limitations (1 reviews)
- Complexity (1 reviews)

### Zoho Social

Pros:
- Ease of Use (125 reviews)
- Post Scheduling (97 reviews)

Cons:
- Missing Features (41 reviews)
- Expensive (22 reviews)

---
## Ratings Comparison
| Rating | Mention | Zoho Social | 
|---|---|---|
  | **Meets Requirements** | 8.4 (385 reviews) | 8.9 (2382 reviews) | 
  | **Ease of Use** | 8.8 (389 reviews) | 9.2 (2396 reviews) | 
  | **Ease of Setup** | 8.8 (170 reviews) | 9.2 (1653 reviews) | 
  | **Ease of Admin** | 8.7 (166 reviews) | 9.2 (1503 reviews) | 
  | **Quality of Support** | 8.5 (289 reviews) | 8.7 (1934 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.5 (153 reviews) | 9.0 (1390 reviews) | 
  | **Product Direction (% positive)** | 8.0 (381 reviews) | 9.3 (2306 reviews) | 

---
## Pricing

### Mention

#### Entry-Level Pricing

Plan: Company Plan

Price: Starting at $599.00

Description: Complete media monitoring solution with advanced social listening, sentiment analysis, and competitive intelligence. Tailored to your organization's specific monitoring needs and scale.

Key Features:
- Unlimited users
- 10+ Basic, Standard and Boolean-search based alerts
- 50,000 mentions

[Learn more about Mention](https://www.g2.com/products/mention/reviews)

#### Free Trial

Yes

### Zoho Social

#### Entry-Level Pricing

Plan: FREE

Price: $0.00

Description: (Forever free. No ads, of course.)

Key Features:
- 1 Team Member
- 1 Brand
- 6 Channels: Facebook Pages, X Profiles, Instagram Business Profiles, LinkedIn Profiles, LinkedIn Company Pages, Google Business Profile

[Browse all 6 editions](https://www.g2.com/products/zoho-social/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Social Media Analytics

| Product | Score | Reviews |
|---|---|---|
| **Mention** | N/A | N/A |
| **Zoho Social** | 8.3/10 | 1182 |

#### Social Analytics

| Feature | Mention | Zoho Social | 
|---|---|---|
| **Competitor Analysis** | Not enough data | 8.1 (698 reviews) | 
| **Follower Analysis** | Not enough data | 8.5 (897 reviews) | 
| **Post Performance** | Not enough data | 8.8 (942 reviews) | 
| **Paid Campaign Tracking** | Not enough data | Feature Not Available | 
| **Attribution** | Not enough data | 8.5 (766 reviews) | 
| **Hashtag Analytics** | Not enough data | 8.3 (191 reviews) | 
| **Sentiment Analysis** | Not enough data | 8.0 (182 reviews) | 

#### Reports & Dashboards

| Feature | Mention | Zoho Social | 
|---|---|---|
| **Report Customizability** | Not enough data | 8.5 (820 reviews) | 
| **Report Exporting** | Not enough data | 8.7 (808 reviews) | 
| **Scalability** | Not enough data | 8.8 (848 reviews) | 
| **White Label** | Not enough data | 7.9 (181 reviews) | 

#### Agentic AI - Social Media Analytics

| Feature | Mention | Zoho Social | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.1 (18 reviews) | 
| **Cross-system Integration** | Not enough data | 7.7 (17 reviews) | 
| **Adaptive Learning** | Not enough data | 8.0 (17 reviews) | 
| **Proactive Assistance** | Not enough data | 7.7 (17 reviews) | 
| **Decision Making** | Not enough data | 8.2 (18 reviews) | 

### Social Media Management

| Product | Score | Reviews |
|---|---|---|
| **Mention** | 8.4/10 | 25 |
| **Zoho Social** | 8.4/10 | 603 |

#### Content & Collaboration

| Feature | Mention | Zoho Social | 
|---|---|---|
| **Content Calendar** | Feature Not Available | 9.1 (525 reviews) | 
| **Content Library** | Feature Not Available | 8.6 (477 reviews) | 
| **Shared Inbox** | Feature Not Available | 8.8 (462 reviews) | 
| **Approval Workflows** | Feature Not Available | 8.6 (423 reviews) | 
| **Users and Permissions** | Feature Not Available | 8.9 (440 reviews) | 
| **Content Creation** | Feature Not Available | 8.5 (389 reviews) | 

#### Social Management

| Feature | Mention | Zoho Social | 
|---|---|---|
| **Social Analytics** | 8.4 (22 reviews) | Feature Not Available | 
| **Campaign Planning** | Feature Not Available | 8.8 (390 reviews) | 
| **Hashtag Capabilites** | Not enough data | 8.6 (239 reviews) | 

#### Agentic AI - Social Media Management

| Feature | Mention | Zoho Social | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | 7.6 (62 reviews) | 
| **Multi-step Planning** | Feature Not Available | 7.9 (60 reviews) | 
| **Cross-system Integration** | Feature Not Available | 8.3 (67 reviews) | 
| **Adaptive Learning** | Feature Not Available | 7.9 (55 reviews) | 
| **Natural Language Interaction** | Feature Not Available | 8.1 (54 reviews) | 
| **Proactive Assistance** | Feature Not Available | 7.9 (57 reviews) | 
| **Decision Making** | Feature Not Available | 8.1 (53 reviews) | 

### Media Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Mention** | 8.6/10 | 15 |
| **Zoho Social** | N/A | N/A |

#### Media Channels

| Feature | Mention | Zoho Social | 
|---|---|---|
| **Broadcast Media** | Feature Not Available | Not enough data | 
| **Print Media** | Feature Not Available | Not enough data | 
| **Online Media** | 8.9 (15 reviews) | Not enough data | 

#### Geographic Coverage

| Feature | Mention | Zoho Social | 
|---|---|---|
| **Local Media** | 9.0 (14 reviews) | Not enough data | 
| **National Media** | 8.9 (14 reviews) | Not enough data | 
| **International Media** | 8.5 (13 reviews) | Not enough data | 

#### Reporting

| Feature | Mention | Zoho Social | 
|---|---|---|
| **Keyword Targeting** | 8.7 (15 reviews) | Not enough data | 
| **Custom Feeds and Alerts** | 8.2 (15 reviews) | Not enough data | 
| **Custom Reports** | 8.5 (13 reviews) | Not enough data | 
| **Dashboards** | 7.9 (13 reviews) | Not enough data | 

#### Agentic AI - Media Monitoring

| Feature | Mention | Zoho Social | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Mention | Zoho Social | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Social Media Listening Tools

| Product | Score | Reviews |
|---|---|---|
| **Mention** | 7.9/10 | 322 |
| **Zoho Social** | N/A | N/A |

#### Monitoring & Listening

| Feature | Mention | Zoho Social | 
|---|---|---|
| **Social Measurement** | 8.2 (255 reviews) | Not enough data | 
| **Influencer Identification** | 7.8 (239 reviews) | Not enough data | 
| **Brand Monitoring** | 8.8 (11 reviews) | Not enough data | 
| **Keyword Tracking** | 8.3 (10 reviews) | Not enough data | 
| **Trend Analysis** | 6.7 (8 reviews) | Not enough data | 
| **Competitor Analysis** | 6.7 (6 reviews) | Not enough data | 

#### Agentic AI - Social Media Listening Tools

| Feature | Mention | Zoho Social | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

#### Data Management & Analysis

| Feature | Mention | Zoho Social | 
|---|---|---|
| **Sentiment Analysis** | 7.6 (224 reviews) | Not enough data | 
| **Social Reporting** | 8.3 (230 reviews) | Not enough data | 
| **Alerts and Notifications** | 8.9 (11 reviews) | Not enough data | 
| **Advanced Data Filtering** | 7.9 (8 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [Social Media Management Tools](https://www.g2.com/categories/social-media-mgmt)

**Unique to Mention (2):** [Media Monitoring Software](https://www.g2.com/categories/media-monitoring), [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools)

**Unique to Zoho Social (2):** [Social Media Analytics Software](https://www.g2.com/categories/social-media-analytics), [Social Media Suites](https://www.g2.com/categories/social-media-suites)


---
## Reviewer Demographics

### By Company Size

| Segment | Mention | Zoho Social | 
|---|---|---|
| **Small-Business** | 63.4% | 87.8% | 
| **Mid-Market** | 27.5% | 9.8% | 
| **Enterprise** | 9.2% | 2.4% | 

### By Industry

#### Mention

- **Marketing and Advertising:** 10.8%
- **Internet:** 10.3%
- **Information Technology and Services:** 7.4%
- **Computer Software:** 5.7%
- **Public Relations and Communications:** 4.1%
- **Non-Profit Organization Management:** 3.0%
- **Entertainment:** 3.0%
- **Writing and Editing:** 2.5%
- **Management Consulting:** 2.3%
- **Financial Services:** 2.3%
- **Other:** 48.5%

#### Zoho Social

- **Marketing and Advertising:** 14.1%
- **Information Technology and Services:** 6.9%
- **Real Estate:** 3.4%
- **Education Management:** 3.3%
- **Retail:** 3.1%
- **Health, Wellness and Fitness:** 3.1%
- **Computer Software:** 2.9%
- **Internet:** 2.6%
- **Non-Profit Organization Management:** 2.5%
- **Financial Services:** 2.2%
- **Other:** 55.7%

---
## Alternatives

### Alternatives to Mention

- [Meltwater](https://www.g2.com/products/meltwater/reviews) — 4.1/5 stars (2655 reviews)
- [Hootsuite](https://www.g2.com/products/hootsuite/reviews) — 4.3/5 stars (7223 reviews)
- [Sprout Social](https://www.g2.com/products/sprout-social/reviews) — 4.4/5 stars (6424 reviews)
- [CisionOne](https://www.g2.com/products/cisionone/reviews) — 3.9/5 stars (1317 reviews)
- [Agorapulse](https://www.g2.com/products/agorapulse/reviews) — 4.5/5 stars (971 reviews)
- [Brandwatch Consumer Intelligence](https://www.g2.com/products/brandwatch-consumer-intelligence/reviews) — 4.4/5 stars (726 reviews)
- [Brand24](https://www.g2.com/products/brand24/reviews) — 4.6/5 stars (347 reviews)
- [Sendible](https://www.g2.com/products/sendible/reviews) — 4.5/5 stars (904 reviews)
- [Quid](https://www.g2.com/products/quid-2023-10-05/reviews) — 4.3/5 stars (305 reviews)
- [Mentionlytics](https://www.g2.com/products/mentionlytics/reviews) — 4.9/5 stars (110 reviews)

### Alternatives to Zoho Social

- [Hootsuite](https://www.g2.com/products/hootsuite/reviews) — 4.3/5 stars (7223 reviews)
- [Sprout Social](https://www.g2.com/products/sprout-social/reviews) — 4.4/5 stars (6424 reviews)
- [Semrush](https://www.g2.com/products/semrush/reviews) — 4.5/5 stars (3927 reviews)
- [Meltwater](https://www.g2.com/products/meltwater/reviews) — 4.1/5 stars (2655 reviews)
- [Loomly](https://www.g2.com/products/loomly/reviews) — 4.6/5 stars (1796 reviews)
- [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) — 4.1/5 stars (1207 reviews)
- [Brandwatch Social Media Management](https://www.g2.com/products/brandwatch-social-media-management/reviews) — 4.0/5 stars (983 reviews)
- [Agorapulse](https://www.g2.com/products/agorapulse/reviews) — 4.5/5 stars (971 reviews)
- [Sendible](https://www.g2.com/products/sendible/reviews) — 4.5/5 stars (904 reviews)
- [SocialPilot](https://www.g2.com/products/socialpilot/reviews) — 4.5/5 stars (844 reviews)

---
## Top Discussions

### Mention

- Title: [What is Mention used for?](https://www.g2.com/discussions/what-is-mention-used-for) — 1 comment
  > **Top comment:** "Mention is the marketer's best friend, allowing them to tackle multiple online marketing challenges. The platform seamlessly integrates social listening and..."
- Title: [Do you offer a free trial?](https://www.g2.com/discussions/trial-9ea8afc6-924f-436b-99e5-c147f8daa291) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes, you can try our product for 14 days."

### Zoho Social

- Title: [Is Zoho social good?](https://www.g2.com/discussions/is-zoho-social-good) — 2 comments
  > **Top comment:** "Yes, it has other business competitors and influencers you can interact with. It also tracks your revenue as you do some marketing on various social media,..."
- Title: [How do I Schedule one post without adding it for everyday](https://www.g2.com/discussions/how-do-i-schedule-one-post-without-adding-it-for-everyday) — 2 comments, 1 upvote
  > **Top comment:** "Add the specific date on the right side, "schedule" option"
- Title: [What are the features of Zoho?](https://www.g2.com/discussions/zoho-social-what-are-the-features-of-zoho) — 2 comments
  > **Top comment:** "Calendar posting, one-click posters to social media, and stats. "
- Title: [How do I make the most of Reporting and sharing Analytics with clients?](https://www.g2.com/discussions/25520-how-do-i-make-the-most-of-reporting-and-sharing-analytics-with-clients) — 2 comments, 1 upvote
  > **Top comment:** "The Zoho reports are easy to understand + look great. You can download them as PDF. As long as you're performing, your clients will have a clear picture of..."
- Title: [Better Reporting Please](https://www.g2.com/discussions/24312-better-reporting-please) — 2 comments, 1 upvote
  > **Top comment:** "I haven't used it, but in the Zoho Community there is a section called Zoho Analytics. That could possibly help you. At least I hope it will. I also noticed..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/mention-vs-zoho-social)