Compare Mention and Zoho Social 
At a Glance
Market Segments
Small-Business (63.4% of reviews)
Small-Business (87.9% of reviews)
Entry-Level Pricing
Starting at $599.00
$0.00
Mention
Star Rating
(442)4.3 out of 5
Market Segments
Small-Business (63.4% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $599.00
Learn more about MentionZoho Social
Star Rating
(2,895)4.6 out of 5
Market Segments
Small-Business (87.9% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Zoho Social excels in customer support, with many users highlighting the platform's responsive service as a key reason for their loyalty. One user mentioned, "Customer service is my #1 reason for using the service," indicating that the support team significantly enhances the overall user experience.
- Users say that Mention offers robust tracking capabilities, particularly for brand and keyword mentions across various platforms. A recent user noted, "I really like the real-time alerts and wide coverage," which helps them stay informed and react quickly to important conversations.
- Reviewers mention that Zoho Social's collaboration features are a standout, allowing teams to post to multiple channels simultaneously without additional formatting steps. This efficiency was praised by a user who stated, "The collaboration feature saves us time," making it a great choice for businesses managing multiple brands.
- According to verified reviews, Mention is recognized for its simplicity and intuitive design, making it easy for users to navigate. One user remarked, "Very simple to use, extremely reliable and efficient to find specific info anywhere on the web," which highlights its user-friendly nature.
- G2 reviewers report that Zoho Social has a higher overall satisfaction score, reflecting its strong market presence and user approval. With a G2 Score significantly higher than Mention's, users feel more confident in Zoho Social's ability to meet their social media management needs.
- Users say that while Mention is effective for tracking, it may not fully meet the diverse needs of larger teams or businesses, as indicated by its lower overall ratings in areas like product direction and ease of setup compared to Zoho Social, which boasts higher scores in these categories.
Pricing
Entry-Level Pricing
Mention
Company Plan
Starting at $599.00
Complete media monitoring solution with advanced social listening, sentiment analysis, and competitive intelligence. Tailored to your organization's specific monitoring needs and scale.
- Unlimited users
- 10+ Basic, Standard and Boolean-search based alerts
- 50,000 mentions
Zoho Social
FREE
$0.00
(Forever free. No ads, of course.)
- 1 Team Member
- 1 Brand
- 6 Channels: Facebook Pages, X Profiles, Instagram Business Profiles, LinkedIn Profiles, LinkedIn Company Pages, Google Business Profile
Free Trial
Mention
Free Trial is available
Zoho Social
Free Trial is available
Ratings
Meets Requirements
8.4
385
8.9
2,368
Ease of Use
8.8
389
9.2
2,382
Ease of Setup
8.8
170
9.2
1,637
Ease of Admin
8.7
166
9.2
1,503
Quality of Support
8.5
289
8.7
1,923
Has the product been a good partner in doing business?
8.5
153
9.0
1,390
Product Direction (% positive)
8.0
381
9.3
2,296
Features by Category
Social Analytics
Not enough data
8.1(won by default)
698
Not enough data
8.5(won by default)
897
Not enough data
8.8(won by default)
941
Not enough data
Feature Not Available
Not enough data
8.5(won by default)
767
Not enough data
8.3(won by default)
191
Not enough data
8.0(won by default)
181
Reports & Dashboards
Not enough data
8.5(won by default)
822
Not enough data
8.7(won by default)
808
Not enough data
8.8(won by default)
850
Not enough data
7.9(won by default)
180
Agentic AI - Social Media Analytics
Not enough data
8.1(won by default)
17
Not enough data
8.1(won by default)
16
Not enough data
8.0(won by default)
16
Not enough data
7.8(won by default)
16
Not enough data
8.2(won by default)
17
Content & Collaboration
Feature Not Available
9.1
520
Feature Not Available
8.6
476
Feature Not Available
8.8
461
Feature Not Available
8.6
423
Feature Not Available
8.9
442
Feature Not Available
8.5
384
Social Management
8.4
22
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
8.8
384
Not enough data
8.6
236
Agentic AI - Social Media Management
Feature Not Available
7.6
61
Feature Not Available
7.9
58
Feature Not Available
8.3
63
Feature Not Available
8.0
54
Feature Not Available
8.1
53
Feature Not Available
7.8
55
Feature Not Available
8.1
52
Media Channels
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.9
15
Not enough data
Geographic Coverage
9.0
14
Not enough data
8.9
14
Not enough data
8.5
13
Not enough data
Reporting
8.7
15
Not enough data
8.2
15
Not enough data
8.5
13
Not enough data
7.9
13
Not enough data
Agentic AI - Media Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Listening
8.2
255
Not enough data
7.8
239
Not enough data
8.8
11
Not enough data
8.3
10
Not enough data
6.7
8
Not enough data
6.7
6
Not enough data
Agentic AI - Social Media Listening Tools
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Data Management & Analysis
7.6
224
Not enough data
8.3
230
Not enough data
8.9
11
Not enough data
7.9
8
Not enough data
Categories
Categories
Shared Categories
Mention and Zoho Social are categorized as Social Media Management
Unique Categories
Mention is categorized as Media Monitoring and Social Media Listening Tools
Zoho Social is categorized as Social Media Analytics and Social Media Suites
Reviews
Reviewers' Company Size
Mention
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Social
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
10.8%
Internet
10.3%
Information Technology and Services
7.4%
Computer Software
5.7%
Public Relations and Communications
4.1%
Other
61.6%
Marketing and Advertising
14.1%
Information Technology and Services
6.9%
Real Estate
3.5%
Education Management
3.3%
Retail
3.1%
Other
69.1%
Discussions
What is Mention used for?
1 Comment
BD
Mention is the marketer's best friend, allowing them to tackle multiple online marketing challenges. The platform seamlessly integrates social listening and...Read more
Do you offer a free trial?
1 Comment
Official Response from Mention
Yes, you can try our product for 14 days.Read more
Mention has no more discussions with answers
Is Zoho social good?
2 Comments
NY
Yes, it has other business competitors and influencers you can interact with. It also tracks your revenue as you do some marketing on various social media,...Read more
How do I Schedule one post without adding it for everyday
2 Comments
NC
Add the specific date on the right side, "schedule" optionRead more
What are the features of Zoho?
2 Comments
BI
Calendar posting, one-click posters to social media, and stats. Read more
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