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Compare Mention and Zoho Social 
Featured Products
At a Glance
Market Segments
Small-Business (63.3% of reviews)
Small-Business (87.9% of reviews)
Entry-Level Pricing
Starting at $599.00
$0.00
Mention
Star Rating
(440)4.3 out of 5
Market Segments
Small-Business (63.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $599.00
Learn more about MentionZoho Social
Star Rating
(2,842)4.6 out of 5
Market Segments
Small-Business (87.9% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Zoho Social excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Mention. Users appreciate its intuitive interface and ease of use, making it a preferred choice for managing multiple social media accounts seamlessly.
- According to verified reviews, Mention is praised for its advanced tools that help refine queries and eliminate false positives, making it a reliable platform for specific information retrieval. However, it struggles with user engagement, as evidenced by the lack of recent reviews.
- Users say that Zoho Social's setup process is straightforward, with many highlighting how easy it is for team members to get started. This contrasts with Mention, where some users have noted challenges in configuration, which can hinder quick implementation.
- Reviewers mention that Zoho Social provides a comprehensive solution for social media management, allowing users to post across multiple platforms simultaneously. This feature is particularly appreciated by those managing personal and business accounts, enhancing productivity.
- G2 reviewers highlight the quality of support offered by both platforms, with Zoho Social receiving slightly higher marks. Users have noted that the support team is responsive and helpful, which is crucial for businesses relying on timely assistance.
- According to recent user feedback, Mention is recognized for its collaboration capabilities and security features, making it suitable for teams. However, its overall market presence and user engagement lag behind Zoho Social, which has a more robust user base and ongoing feedback.
Pricing
Entry-Level Pricing
Mention
Company Plan
Starting at $599.00
Complete media monitoring solution with advanced social listening, sentiment analysis, and competitive intelligence. Tailored to your organization's specific monitoring needs and scale.
- Unlimited users
- 10+ Basic, Standard and Boolean-search based alerts
- 50,000 mentions
Zoho Social
FREE
$0.00
(Forever free. No ads, of course.)
- 1 Team Member
- 1 Brand
- 6 Channels: Facebook Pages, X Profiles, Instagram Business Profiles, LinkedIn Profiles, LinkedIn Company Pages, Google Business Profile
Free Trial
Mention
Free Trial is available
Zoho Social
Free Trial is available
Ratings
Meets Requirements
8.4
384
8.9
2,347
Ease of Use
8.8
388
9.2
2,361
Ease of Setup
8.8
169
9.2
1,616
Ease of Admin
8.7
166
9.2
1,495
Quality of Support
8.5
289
8.7
1,906
Has the product been a good partner in doing business?
8.5
153
9.0
1,382
Product Direction (% positive)
8.0
380
9.3
2,278
Features by Category
Social Analytics
Not enough data
8.1(won by default)
697
Not enough data
8.5(won by default)
894
Not enough data
8.8(won by default)
936
Not enough data
Feature Not Available
Not enough data
8.5(won by default)
765
Not enough data
8.3(won by default)
189
Not enough data
8.0(won by default)
180
Reports & Dashboards
Not enough data
8.5(won by default)
819
Not enough data
8.7(won by default)
805
Not enough data
8.8(won by default)
847
Not enough data
7.9(won by default)
179
Agentic AI - Social Media Analytics
Not enough data
8.1(won by default)
17
Not enough data
8.0(won by default)
15
Not enough data
8.0(won by default)
16
Not enough data
7.8(won by default)
16
Not enough data
8.1(won by default)
16
Content & Collaboration
Feature Not Available
9.1
512
Feature Not Available
8.6
473
Feature Not Available
8.8
456
Feature Not Available
8.6
419
Feature Not Available
8.9
441
Feature Not Available
8.5
378
Social Management
8.4
22
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
8.8
376
Not enough data
8.6
230
Agentic AI - Social Media Management
Feature Not Available
7.6
58
Feature Not Available
7.8
56
Feature Not Available
8.2
56
Feature Not Available
8.0
54
Feature Not Available
8.1
53
Feature Not Available
7.8
55
Feature Not Available
8.1
52
Media Channels
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.9
15
Not enough data
Geographic Coverage
9.0
14
Not enough data
8.9
14
Not enough data
8.5
13
Not enough data
Reporting
8.7
15
Not enough data
8.2
15
Not enough data
8.5
13
Not enough data
7.9
13
Not enough data
Agentic AI - Media Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Listening
8.2
255
Not enough data
7.8
239
Not enough data
9.0
10
Not enough data
8.3
10
Not enough data
6.7
8
Not enough data
6.7
6
Not enough data
Agentic AI - Social Media Listening Tools
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Data Management & Analysis
7.6
224
Not enough data
8.3
230
Not enough data
8.8
10
Not enough data
8.3
7
Not enough data
Categories
Categories
Shared Categories
Mention and Zoho Social are categorized as Social Media Management
Unique Categories
Mention is categorized as Media Monitoring and Social Media Listening Tools
Zoho Social is categorized as Social Media Analytics and Social Media Suites
Reviews
Reviewers' Company Size
Mention
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Social
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
10.8%
Internet
10.4%
Information Technology and Services
7.4%
Computer Software
5.8%
Public Relations and Communications
4.1%
Other
61.5%
Marketing and Advertising
14.1%
Information Technology and Services
6.9%
Real Estate
3.5%
Education Management
3.2%
Retail
3.1%
Other
69.1%
Discussions
Do you offer a free trial?
1 Comment
Official Response from Mention
Yes, you can try our product for 14 days.Read more
What is Mention used for?
1 Comment
BD
Mention is the marketer's best friend, allowing them to tackle multiple online marketing challenges. The platform seamlessly integrates social listening and...Read more
Mention has no more discussions with answers
How do I make the most of Reporting and sharing Analytics with clients?
2 Comments
BN
The Zoho reports are easy to understand + look great. You can download them as PDF. As long as you're performing, your clients will have a clear picture of...Read more
How do I use the repeat post option?
2 Comments
PE
Hi Salman, you can enable and use the Repeat Scheduler when scheduling your posts from 'New Post' publishing window in Zoho Social. This feature will allow...Read more
Better Reporting Please
2 Comments
PE
Hi Andy, the Reports in Zoho Social can only be generated for up to 95 days in the past. We already have plans to increase the date-range to generate...Read more
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