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At a Glance
Market Segments
Mid-Market (53.2% of reviews)
Mid-Market (42.3% of reviews)
Entry-Level Pricing
$345 For 10 devices
$0.00
ManageEngine OpManager
Star Rating
(163)4.5 out of 5
Market Segments
Mid-Market (53.2% of reviews)
Pros & Cons
Entry-Level Pricing
$345 For 10 devices
Browse all 3 pricing plansNew Relic
Star Rating
(580)4.4 out of 5
Market Segments
Mid-Market (42.3% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ManageEngine OpManager excels in Ease of Setup with a score of 8.9, making it user-friendly for new installations, while New Relic, with a score of 8.6, is slightly less intuitive according to reviewers.
- Reviewers mention that ManageEngine OpManager offers superior Multi-System Monitoring capabilities, scoring 8.1, compared to New Relic's 8.7, which some users feel lacks depth in monitoring diverse systems.
- G2 users highlight that ManageEngine OpManager's Quality of Support is commendable with a score of 8.7, as many reviewers appreciate the responsiveness and helpfulness of the support team, whereas New Relic's support, scoring 8.5, is seen as adequate but not as robust.
- Users on G2 report that ManageEngine OpManager shines in Real-Time Monitoring with a score of 9.0, providing timely alerts and insights, while New Relic, scoring 8.8, is noted for its performance but may not be as immediate in alerting users.
- Reviewers mention that ManageEngine OpManager's Proactive Assistance features, scoring 9.2, are highly valued, as they help users anticipate issues, while New Relic's score of 7.8 indicates room for improvement in this area.
- Users say that ManageEngine OpManager's Performance Monitoring capabilities are impressive with a score of 8.9, providing detailed insights, while New Relic, with a score of 9.1, is recognized for its advanced analytics but may overwhelm some users with complexity.
Pricing
Entry-Level Pricing
ManageEngine OpManager
Professional Edition
$345
For 10 devices
OpManager license options depend on the number of devices to be monitored. The license is inclusive of all the interfaces, nodes or sensors in the device. A device can have any number of interfaces, elements or sensors.
New Relic
Free (Forever)
$0.00
Start using New Relic with all the features you need for free forever.
- 1 free full user
- Unlimited free basic users
- Unlimited hosts and CPUs
Free Trial
ManageEngine OpManager
Free Trial is available
New Relic
Free Trial is available
Ratings
Meets Requirements
9.0
145
8.9
494
Ease of Use
8.8
148
8.4
500
Ease of Setup
8.9
125
8.7
283
Ease of Admin
9.0
120
8.5
197
Quality of Support
8.6
144
8.6
436
Has the product been a good partner in doing business?
9.0
118
8.5
189
Product Direction (% positive)
9.4
145
8.6
493
Features by Category
Experience
Not enough data
9.5
22
Not enough data
9.0
20
Not enough data
9.0
21
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
9.2
8
Not enough data
9.3
9
Not enough data
9.3
9
Not enough data
9.2
8
Not enough data
9.0
8
Not enough data
8.8
8
Not enough data
8.9
9
Management
Not enough data
8.9
19
Not enough data
9.0
21
Not enough data
8.3
19
Performance
Not enough data
9.5
21
Not enough data
9.5
22
Not enough data
9.5
22
Not enough data
9.6
20
Functionality
8.9
87
Not enough data
9.1
85
Not enough data
8.0
84
Not enough data
8.7
84
Not enough data
Monitoring - Network Monitoring
8.6
22
Not enough data
8.7
24
Not enough data
8.6
24
Not enough data
Management
8.6
83
Not enough data
8.5
80
Not enough data
8.4
80
Not enough data
Analytics - Network Monitoring
8.4
23
Not enough data
8.6
23
Not enough data
Security - Network Monitoring
8.5
22
Not enough data
8.3
21
Not enough data
8.6
20
Not enough data
Network Performance - Network Monitoring
8.3
21
Not enough data
8.2
21
Not enough data
AI Automation - Network Monitoring
7.8
20
Not enough data
7.7
20
Not enough data
7.4
20
Not enough data
Agentic AI - Network Monitoring
7.5
17
Not enough data
7.6
17
Not enough data
7.7
17
Not enough data
7.5
17
Not enough data
7.4
17
Not enough data
7.8
17
Not enough data
7.3
16
Not enough data
Monitoring
Not enough data
8.9
89
Not enough data
8.7
92
Not enough data
8.9
87
Not enough data
9.1
90
Not enough data
8.9
22
Administration
Not enough data
8.6
86
Not enough data
8.6
82
Not enough data
8.5
78
Not enough data
8.8
21
Analysis
Not enough data
8.8
88
Not enough data
9.3
91
Not enough data
7.9
79
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
8.3
19
Not enough data
8.3
19
Not enough data
8.0
19
Not enough data
8.0
19
Not enough data
8.2
19
Not enough data
8.2
19
AI Automation - Cloud Infrastructure Monitoring
Not enough data
8.2
18
Not enough data
8.1
18
Monitoring
Not enough data
9.5
73
Not enough data
9.4
72
Not enough data
9.1
59
Not enough data
7.9
18
Management Tools
Not enough data
8.7
56
Not enough data
9.2
62
Not enough data
8.9
61
Generative AI
Not enough data
7.9
29
Not enough data
8.0
30
Agentic AI - Incident Management
Not enough data
8.4
16
Not enough data
8.2
16
Not enough data
8.2
16
Not enough data
8.3
16
Not enough data
8.0
16
Not enough data
8.5
16
Not enough data
8.4
16
Functionality
Not enough data
9.8
11
Not enough data
10.0
10
Not enough data
9.8
14
Issue Resolution
Not enough data
9.3
14
Not enough data
9.5
14
Not enough data
9.6
12
Management
Not enough data
9.6
15
Not enough data
9.7
15
Not enough data
9.4
15
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
9.3
100
Not enough data
9.2
102
Not enough data
9.0
99
Monitoring and Management
Not enough data
8.8
94
Not enough data
9.0
98
Not enough data
9.2
101
Agentic AI - Log Monitoring
Not enough data
8.4
34
Not enough data
8.4
35
Not enough data
8.4
34
Not enough data
8.4
34
Not enough data
8.3
34
Not enough data
8.5
34
Not enough data
8.4
35
Visibility
8.9
65
9.2
94
9.1
64
9.2
91
8.8
66
9.0
91
Monitoring and Management
9.0
64
8.8
87
7.9
64
8.4
85
8.6
64
8.7
88
9.0
64
8.9
91
9.2
63
8.9
89
8.7
63
8.9
87
Cloud environment support
8.3
57
8.9
77
8.2
56
8.4
73
Agentic AI - Server Monitoring
8.2
10
8.4
17
8.3
9
8.4
17
8.3
10
8.3
17
8.3
10
8.4
17
7.7
10
8.4
19
8.0
10
8.6
18
8.2
10
8.6
17
Functionality
9.2
50
Not enough data
8.8
50
Not enough data
8.9
49
Not enough data
7.5
45
Not enough data
Management
8.9
49
Not enough data
9.1
51
Not enough data
8.9
49
Not enough data
9.2
50
Not enough data
Agentic AI - Enterprise Monitoring
9.2
10
Not enough data
9.3
10
Not enough data
9.3
10
Not enough data
8.8
10
Not enough data
9.3
10
Not enough data
9.2
10
Not enough data
9.0
10
Not enough data
Data Preparation
Not enough data
9.1
68
Not enough data
9.0
63
Not enough data
8.5
63
Not enough data
8.7
61
Analysis
Not enough data
9.1
63
Not enough data
9.1
65
Not enough data
9.2
69
Not enough data
9.1
69
Not enough data
9.4
70
Not enough data
8.9
64
Visualization
Not enough data
9.5
73
Not enough data
9.1
66
Agentic AI - Log Analysis
Not enough data
8.8
24
Not enough data
8.7
24
Not enough data
8.6
24
Not enough data
8.7
24
Not enough data
8.6
24
Not enough data
8.8
24
Not enough data
8.8
24
Performance Management
8.6
26
Not enough data
8.3
24
Not enough data
9.1
25
Not enough data
Monitoring
9.3
27
Not enough data
8.2
25
Not enough data
8.3
25
Not enough data
Monitoring
8.5
31
8.9
164
8.6
30
9.0
168
9.0
33
9.2
168
7.4
29
7.8
138
8.3
30
8.8
153
Response
8.7
32
9.1
170
8.5
31
8.9
164
7.9
29
8.6
155
Agentic AI - Application Performance Monitoring (APM)
7.9
12
8.5
54
8.5
11
8.7
54
8.2
11
8.6
55
8.3
11
8.5
53
8.6
12
8.3
53
Performance
7.6
28
8.6
152
7.6
27
8.5
144
Functionality
7.7
27
8.8
151
7.8
27
8.5
145
7.5
28
8.2
140
7.7
28
8.8
151
Alerts management
Not enough data
8.4
34
Not enough data
8.3
35
Not enough data
9.0
36
Monitoring
Not enough data
8.6
36
Not enough data
9.4
36
Not enough data
8.7
36
Not enough data
9.1
36
Automation
Not enough data
8.1
35
Not enough data
8.4
36
Analysis
Not enough data
8.5
35
Not enough data
8.6
36
Not enough data
9.0
36
Not enough data
8.4
35
Issue Resolution
Not enough data
8.3
36
Not enough data
8.2
36
Not enough data
8.8
36
Management
8.7
36
Not enough data
9.1
37
Not enough data
8.6
36
Not enough data
8.8
36
Not enough data
8.6
35
Not enough data
Monitoring
9.2
37
Not enough data
9.1
37
Not enough data
8.7
35
Not enough data
Support
9.0
36
Not enough data
8.5
34
Not enough data
8.1
33
Not enough data
Agentic AI - Network Management Tools
6.7
8
Not enough data
6.7
8
Not enough data
7.3
8
Not enough data
7.1
8
Not enough data
7.3
8
Not enough data
6.9
8
Not enough data
7.1
8
Not enough data
Generative AI
Not enough data
7.3
37
Agentic AI - IT Alerting
Not enough data
7.9
19
Not enough data
8.0
19
Not enough data
7.9
19
Not enough data
7.9
19
Not enough data
7.8
19
Not enough data
8.0
19
Not enough data
8.1
19
Telemetry Collection & Ingestion - Observability
7.5
6
9.2
16
6.7
5
9.4
16
Agentic AI - Observability Software
Not enough data
8.6
15
Not enough data
8.6
15
Not enough data
8.9
16
Not enough data
8.8
15
Not enough data
8.6
15
Not enough data
8.9
15
Not enough data
9.0
15
Visualization & Dashboards - Observability
8.1
6
9.4
16
8.1
6
9.0
16
8.1
6
9.2
16
Correlation & Root Cause Analysis - Observability
8.1
6
9.2
16
8.3
6
9.4
16
8.3
6
9.3
16
Scalability & Ecosystem Integration - Observability
8.3
6
8.9
16
9.2
6
8.8
16
AI Features - Observability
7.8
6
8.2
16
8.1
6
8.5
16
8.1
6
9.0
16
Categories
Categories
Shared Categories
ManageEngine OpManager and New Relic are categorized as Server Monitoring, Application Performance Monitoring (APM), and Observability Software
Unique Categories
ManageEngine OpManager is categorized as Enterprise Monitoring, Network Management Tools, Data Center Networking, Data Center Infrastructure Management (DCIM), and Network Monitoring
New Relic is categorized as Log Monitoring, AIOps Platforms, Digital Experience Monitoring (DEM), Cloud Infrastructure Monitoring, IT Alerting, Container Monitoring, Log Analysis, and Incident Management
Reviews
Reviewers' Company Size
ManageEngine OpManager
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
New Relic
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
18.4%
Financial Services
8.9%
Manufacturing
5.1%
Computer & Network Security
5.1%
Banking
5.1%
Other
57.6%
Information Technology and Services
25.1%
Computer Software
17.9%
Financial Services
8.6%
Internet
7.9%
Retail
2.3%
Other
38.2%
Alternatives
Discussions
How do you use OpManager tools?
1 Comment
Official Response from ManageEngine OpManager
ManageEngine OpManager v12 is an integrated network management software that facilitates efficient and hassle-free network management.
OpManager helps...Read more
What is ManageEngine software?
1 Comment
Official Response from ManageEngine OpManager
Comment deleted by user.Read more
How do I upgrade ManageEngine OpManager?
1 Comment
Official Response from ManageEngine OpManager
To upgrade ManageEngine, firstly, there are some of the prerequisites that needs to be checked. I'm providing a link here for the same,...Read more
What is full stack visibility?
2 Comments
IC
Full stack visibility is the ability to monitor and analyze data from each layer of the technology stack, from the user interface to the network...Read more
What is New Relic tool used for?
1 Comment
CB
Monitoring and troubleshooting all websites, web services and infrastructure running them. We are very happy with the product! Also the alerting and the AI...Read more
New Relic has no more discussions with answers
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