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At a Glance
Market Segments
Small-Business (60.8% of reviews)
Small-Business (66.7% of reviews)
Entry-Level Pricing
Free 1000 Sessions Per Month
Free 1000 Sessions Per Month
LogRocket
Star Rating
(2,246)4.6 out of 5
Market Segments
Small-Business (60.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1000 Sessions Per Month
Free Trial is available
Browse all 4 pricing plansZipy
Star Rating
(51)4.9 out of 5
Market Segments
Small-Business (66.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1000 Sessions Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that LogRocket excels in session replay capabilities, allowing teams to watch user sessions in real-time, which helps in understanding user behavior better. In contrast, Zipy offers a more comprehensive user feedback system, enabling users to gather insights directly from their audience.
- Reviewers mention that LogRocket's custom event tracking is user-friendly and effective, making it easy to set up specific events to monitor. However, users on G2 highlight that Zipy's standard event tracking is more robust, providing deeper insights into user interactions.
- G2 users indicate that LogRocket's quality of support is rated at 8.9, which is commendable, but Zipy shines with a score of 9.5, with reviewers noting faster response times and more helpful support staff.
- Users say that LogRocket's real-time monitoring feature is top-notch, providing immediate insights into user activity. Conversely, reviewers mention that Zipy's performance monitoring is more comprehensive, offering detailed analytics that help in identifying performance bottlenecks.
- Reviewers mention that LogRocket's user-level analytics are beneficial for tracking individual user journeys, but Zipy stands out with its multi-product analytics, which allows businesses to analyze user behavior across different products seamlessly.
- Users report that while LogRocket provides decent bug reporting features, Zipy's error and bug tracking is rated higher, with users appreciating its ability to automatically capture and categorize bugs, making it easier to manage and resolve issues.
Pricing
Entry-Level Pricing
LogRocket
FREE FOREVER
Free
1000 Sessions Per Month
- Core LogRocket features
- 3 seats
- 1-month data retention
Zipy
FREE For everyone, forever
Free
1000 Sessions Per Month
It's free
- 1000 Sessions
- All Core Features
- Unlimited User
Free Trial
LogRocket
Free Trial is available
Zipy
Free Trial is available
Ratings
Meets Requirements
8.9
1,978
9.5
47
Ease of Use
8.7
2,015
9.7
48
Ease of Setup
9.0
1,065
9.8
36
Ease of Admin
9.1
663
9.5
13
Quality of Support
8.9
1,267
9.4
47
Has the product been a good partner in doing business?
9.1
584
9.9
13
Product Direction (% positive)
9.0
1,937
10.0
47
Features by Category
Metrics
8.9
330
9.7
10
8.5
304
9.4
9
8.2
292
9.8
10
8.7
306
9.7
10
8.4
290
9.7
10
7.9
271
9.6
9
8.0
260
9.5
10
8.0
258
9.2
10
8.0
264
9.2
10
Reporting
8.6
306
9.8
10
8.0
272
9.4
9
8.0
274
Feature Not Available
7.9
268
9.3
10
7.8
256
9.6
9
8.0
258
9.5
10
8.3
275
9.6
9
Other
8.5
279
9.3
9
8.1
251
9.3
9
8.3
259
Feature Not Available
7.6
229
9.4
9
7.3
152
9.8
9
Feature Not Available
9.4
8
7.8
231
9.8
7
Agentic AI - Digital Analytics
7.2
18
Not enough data
6.8
18
Not enough data
6.8
18
Not enough data
6.9
18
Not enough data
Administration
8.2
319
9.8
9
8.3
313
9.4
8
8.7
362
9.6
9
8.3
342
9.6
9
User Behavior
8.9
1221
|
Verified
9.6
22
8.7
1202
|
Verified
9.5
22
7.9
1095
|
Verified
8.3
20
A/B Testing
8.4
1150
|
Verified
9.4
21
7.1
855
9.5
16
7.8
973
8.8
20
7.1
862
|
Verified
8.0
19
Visitor Information
8.7
1238
|
Verified
9.2
21
8.3
1201
9.1
21
Agentic AI - Session Replay
7.0
149
Not enough data
Product Analytics
7.7
368
Feature Not Available
8.3
407
Feature Not Available
7.5
372
Feature Not Available
7.5
364
Feature Not Available
7.2
362
Feature Not Available
7.3
340
Feature Not Available
Feature Not Available
Feature Not Available
7.5
354
Feature Not Available
Agentic AI - Product Analytics
6.2
41
Not enough data
5.9
40
Not enough data
6.4
40
Not enough data
6.2
41
Not enough data
Experience
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Performance
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Bug Reporting
8.0
776
9.4
24
7.8
730
9.4
21
7.6
724
8.9
20
Bug Monitoring
8.4
843
9.5
25
8.5
873
9.4
23
7.8
841
9.2
24
Agentic AI - Bug Tracking
6.8
63
Not enough data
6.9
63
Not enough data
6.9
61
Not enough data
Platform Basics
Not enough data
9.4
17
Not enough data
9.3
17
Platform Data
Not enough data
8.9
16
Not enough data
9.3
17
Not enough data
9.1
18
Not enough data
9.2
18
Platform Additional Functionality
Not enough data
9.2
17
Not enough data
9.1
18
Not enough data
9.1
16
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.3
380
Not enough data
8.5
393
Not enough data
8.6
396
Not enough data
7.4
333
Not enough data
8.0
337
Not enough data
Response
8.6
416
Not enough data
8.2
369
Not enough data
8.1
371
Not enough data
Agentic AI - Application Performance Monitoring (APM)
6.9
12
Not enough data
6.1
12
Not enough data
6.5
12
Not enough data
6.5
12
Not enough data
7.1
13
Not enough data
Performance
8.7
389
Not enough data
8.2
358
Not enough data
Functionality
7.9
329
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.7
320
Not enough data
Agentic AI - Heatmap Tools
6.9
17
Not enough data
7.5
17
Not enough data
7.1
16
Not enough data
7.0
16
Not enough data
7.6
15
Not enough data
7.3
16
Not enough data
Analysis
7.8
191
Not enough data
8.0
191
Not enough data
7.7
186
Not enough data
7.9
189
Not enough data
8.3
198
Not enough data
Reporting
8.5
213
Not enough data
9.4
221
Not enough data
8.9
205
Not enough data
8.0
195
Not enough data
Variation Testing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.7
78
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Reporting
8.0
152
Not enough data
8.3
158
Not enough data
Personalization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
124
Not enough data
Administration
8.5
131
Not enough data
8.6
128
Not enough data
8.8
139
Not enough data
8.6
134
Not enough data
Categories
Categories
Shared Categories
LogRocket and Zipy are categorized as Product Analytics, Session Replay, Digital Analytics, and Bug Tracking
Unique Categories
LogRocket is categorized as Mobile App Optimization, Application Performance Monitoring (APM), and Heatmap Tools
Zipy is categorized as Digital Experience Monitoring (DEM) and Customer Journey Analytics
Reviews
Reviewers' Company Size
LogRocket
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zipy
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
28.8%
Information Technology and Services
13.1%
Financial Services
11.1%
Marketing and Advertising
2.5%
Insurance
2.2%
Other
42.4%
Computer Software
45.1%
Information Technology and Services
13.7%
Telecommunications
3.9%
Program Development
3.9%
Marketing and Advertising
3.9%
Other
29.4%
Discussions
Is there a way to initialize Logrocket to update the user's name?
3 Comments
BB
Yes, you can do this:
LogRocket.identify(username, {
name,
email: username,
});Read more
How could I use session recording within an automated selenium test to generate user manuals?
1 Comment
LD
question
Read more
What are the best practices when it comes to masking or excluding the data from collection?
1 Comment
CK
Hi Bakul, great question! We would recommend hiding any sensitive user information such as passwords, credit card information, and personal data.
If you...Read more
Zipy has no discussions with answers
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