G2 reviewers report that LogRocket excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Zipy. Users appreciate its quick integration and implementation, especially for projects involving frameworks like React and Flutter, which enhances their ability to troubleshoot UX issues effectively.
Users say that while both tools offer valuable session replay features, LogRocket's performance in this area is particularly noteworthy, receiving high praise for its detailed network tab and filtering capabilities. This allows users to gain deeper insights into API request failures and user interactions.
Reviewers mention that Zipy shines in customer support, with many users highlighting the responsiveness and helpfulness of the support team. This has been a key factor for users who rely on Zipy for real-time debugging and user behavior tracking, making their experience smoother and more efficient.
According to verified reviews, LogRocket has a larger volume of recent feedback, indicating a more active user base. This suggests that users are consistently finding value in its features, such as the ability to view the DOM and track user sessions, which are crucial for ongoing product development.
Users report that Zipy offers excellent customization options for heatmaps and error monitoring, which many find beneficial for understanding user behavior. However, some users feel that LogRocket's overall analytics capabilities provide a more comprehensive view of user engagement and retention.
Reviewers highlight that while both products are free to start, LogRocket's extensive feature set and higher satisfaction ratings make it a more appealing choice for small businesses looking to enhance their digital analytics and session replay capabilities.
What are the best practices when it comes to masking or excluding the data from collection?
1 Comment
CK
Hi Bakul, great question! We would recommend hiding any sensitive user information such as passwords, credit card information, and personal data.
If you...Read more
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.