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Compare Locobuzz and Simplify360 
Featured Products
At a Glance
Market Segments
Small-Business (40.5% of reviews)
Small-Business (47.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Locobuzz
Star Rating
(121)4.3 out of 5
Market Segments
Small-Business (40.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about LocobuzzSimplify360
Star Rating
(23)4.3 out of 5
Market Segments
Small-Business (47.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Simplify360Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Simplify360 excels in user-friendliness, with many users highlighting its intuitive interface and ease of integration across various social media platforms. This makes it particularly beneficial for customer service management and content scheduling.
- Users say that Locobuzz stands out for its real-time alerts, which are crucial for managing social media escalations effectively. Reviewers appreciate the platform's ability to handle negative sentiments promptly, ensuring timely responses to high-impact issues.
- According to verified reviews, Simplify360 is praised for its versatility in managing multiple accounts, allowing users to streamline their social media efforts. Features like automated tagging enhance the overall experience, making it easier to manage customer interactions.
- Reviewers mention that Locobuzz provides quick responses to highlighted issues, which is a significant advantage for teams needing immediate support. This responsiveness is complemented by the platform's SLAs and reminders, ensuring that no critical customer queries go unanswered.
- G2 reviewers highlight that while Simplify360 has a higher satisfaction score overall, Locobuzz's quality of support is also commendable, with users noting the effectiveness of their support team in resolving issues swiftly.
- Users report that both platforms have their strengths, but Simplify360's higher ratings in ease of use and setup make it a preferred choice for small businesses looking for a straightforward solution, while Locobuzz's robust features for social media monitoring cater well to larger organizations with more complex needs.
Pricing
Entry-Level Pricing
Locobuzz
No pricing availableSimplify360
No pricing availableFree Trial
Locobuzz
Free Trial is available
Simplify360
No trial information availableRatings
Meets Requirements
7.8
95
8.6
20
Ease of Use
8.3
98
8.8
21
Ease of Setup
8.3
61
8.8
18
Ease of Admin
7.9
47
8.3
7
Quality of Support
8.9
94
8.4
20
Has the product been a good partner in doing business?
8.5
47
8.8
7
Product Direction (% positive)
8.9
95
8.8
20
Features by Category
Ticket and Case Management
8.5
11
Not enough data
8.5
11
Not enough data
8.3
11
Not enough data
7.6
12
Not enough data
8.3
11
Not enough data
8.0
10
Not enough data
8.5
11
Not enough data
8.3
10
Not enough data
Generative AI
7.9
7
Not enough data
8.1
8
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
8.2
10
Not enough data
8.0
10
Not enough data
7.7
11
Not enough data
8.5
11
Not enough data
7.6
9
Not enough data
Platform
7.9
11
Not enough data
8.0
14
Not enough data
8.5
11
Not enough data
8.2
11
Not enough data
8.2
10
Not enough data
7.8
10
Not enough data
Social Analytics
7.4(won by default)
7
Not enough data
7.4(won by default)
7
Not enough data
7.4(won by default)
7
Not enough data
6.9(won by default)
7
Not enough data
7.4(won by default)
7
Not enough data
7.6(won by default)
7
Not enough data
8.1(won by default)
7
Not enough data
Reports & Dashboards
7.9(won by default)
7
Not enough data
7.9(won by default)
7
Not enough data
7.9(won by default)
7
Not enough data
7.9(won by default)
7
Not enough data
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content & Collaboration
8.7
5
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social Management
7.8
6
Not enough data
8.1
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
6.9
6
Not enough data
7.8
6
Not enough data
9.2
6
Not enough data
Agentic AI - Social Media Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Media Channels
7.7
8
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
Geographic Coverage
7.7
8
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
Reporting
7.9
8
Not enough data
7.9
8
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
Agentic AI - Media Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.6
7
Not enough data
7.6
7
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Listening
8.1
44
9.2
8
7.6
42
8.0
9
8.2
46
8.7
9
8.0
45
7.6
9
8.0
42
8.0
9
7.9
41
8.0
9
Agentic AI - Social Media Listening Tools
8.3
8
Not enough data
7.9
7
Not enough data
8.3
8
Not enough data
7.7
8
Not enough data
7.9
8
Not enough data
Data Management & Analysis
7.7
45
8.3
9
8.0
45
8.5
9
7.8
42
8.9
9
7.8
40
7.4
9
Brand Signals
7.8
9
Not enough data
8.0
9
Not enough data
8.0
9
Not enough data
Brand Analytics
8.0
9
Not enough data
8.3
9
Not enough data
Generative AI
7.7
8
Not enough data
Self-Service Experience
8.3
11
Not enough data
7.9
11
Not enough data
7.7
11
Not enough data
7.4
9
Not enough data
7.4
9
Not enough data
Self-Service Platform
7.7
10
Not enough data
7.5
10
Not enough data
7.2
9
Not enough data
8.0
9
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.8
15
8.1
13
7.9
15
8.6
13
Process
8.0
21
8.2
16
8.3
22
8.6
16
7.3
20
8.4
15
Channels
7.8
20
8.8
16
8.0
21
8.1
14
7.7
19
8.2
13
7.5
19
7.7
13
7.9
18
8.1
14
Insight
7.7
15
8.8
13
7.8
17
8.3
14
7.8
16
8.0
15
7.7
17
7.7
14
Consumer Intelligence
9.4
6
Not enough data
9.2
6
Not enough data
9.4
6
Not enough data
Reporting
8.3
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
Media Monitoring
8.7
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
In-House Management
9.3
5
Not enough data
9.3
5
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Locobuzz and Simplify360 are categorized as Social Customer Service and Social Media Listening Tools
Unique Categories
Locobuzz is categorized as Brand Intelligence, Chatbots, Media Monitoring, Social Media Analytics, Help Desk, Customer Self-Service, Social Media Management, and Online Reputation Management
Simplify360 has no unique categories
Reviews
Reviewers' Company Size
Locobuzz
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Simplify360
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
18.9%
Financial Services
16.2%
Banking
6.3%
Consumer Services
5.4%
Insurance
4.5%
Other
48.6%
Marketing and Advertising
17.4%
Information Technology and Services
8.7%
Consumer Services
8.7%
Consumer Goods
8.7%
Manufacturing
4.3%
Other
52.2%
Alternatives
Discussions
Locobuzz has no discussions with answers
What is Simplify360 used for?
1 Comment
Official Response from Simplify360
Simplify360 is the leading Digital Customer Experience Platform with a goal #beyondORM #beyondListening take control. We have been helping brands and...Read more
Simplify360 has no more discussions with answers
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