1. [Home](https://www.g2.com/) 2. ... 3. [Social Customer Service Software](https://www.g2.com/categories/social-customer-service) 4. [Simplify360 Discussions](https://www.g2.com/products/simplify360/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5ade6364944211c9318edeba7f7b0eac/simplify360.png "Product Avatar Image") ](/products/simplify360/reviews) [ Simplify360 ](/products/simplify360/reviews) (24)4.3/5 Simplify360 is one of the leading social customer service platforms. The company has physical presence in India and US, and has partners in APAC. The product is sold in over 100 countries directly or through partners. Simplify360 provides integrated enterprise solutions; their latest offerings are Social CRM and Social Media Command Center. Simplify360 Social CRM enables customer support teams to serve their customers across social media. It offers unified view of customer engagement across the social media and a 360-degree view of customers through deep integration with Enterprise CRM. Show More * * * ### 45.0 Nps Score Already have Simplify360? ### All Simplify360 Discussions Search Most CommentedMost HelpfulCommon QuestionsNewest All DiscussionsDiscussions with CommentsCommon QuestionsDiscussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Common Questions Newest Filter by All Discussions Discussions with Comments Common Questions Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • about 3 years ago More Options - [ # What is Simplify360 used for? ](/discussions/what-is-simplify360-used-for) What is Simplify360 used for? [ social media monitoring tools ](https://www.g2.com/tags/social-media-monitoring-tools)[ Social Customer Service Software ](https://www.g2.com/tags/social-customer-service-software) * * * (true)\<0\>0\>Upvotes (false) * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Simplify360+questions+and+get+answers+from+expert+users+in+our+Simplify360+Discussions+section.&title=Simplify360+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsimplify360%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Simplify360+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsimplify360%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsimplify360%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Simplify360+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsimplify360%2Fdiscuss%0aAsk+Simplify360+questions+and+get+answers+from+expert+users+in+our+Simplify360+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Simplify360+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsimplify360%2Fdiscuss%0aAsk+Simplify360+questions+and+get+answers+from+expert+users+in+our+Simplify360+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/simplify360/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_5ade6364944211c9318edeba7f7b0eac/simplify360.png "Product Avatar Image") ### Have you used Simplify360 before? Answer a few questions to help the Simplify360 community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/login?context=product_review&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsimplify360%2Fdiscuss%3Fsmall_ask%3Dsimplify360) No ## Top Contributors in Simplify360 1 ![Mridul L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mridul L.") ML Loading... ### [Mridul L.](https://www.g2.com/users/7cafb020-12f9-4aed-a1ae-20f903b44ba0 "Mridul L.") Digital marketing manager 1 pt